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Crouching Tiger, Roaring Dragon: - Travel News Digest

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4 TrAveL AGeNTs November 2011 · TRAVEL NEWS DIGEST<br />

Rail Europe’s new B2B<br />

portal for South-East<br />

Asian travel agents<br />

Rail Europe has launched a<br />

new B2B online portal for travel<br />

agents in SouthEast Asia,<br />

through which they will be able<br />

Passport<br />

Seva Kendra<br />

In order to speed up the process<br />

of screening large number<br />

of applications pending in various<br />

passport offices, the government<br />

has introduced a Passport<br />

Seva Kendra System for the<br />

benefit of citizens.<br />

The Approved <strong>Travel</strong> Agents’<br />

Welfare Association had filed a<br />

writ plea in the Madurai bench<br />

of Madras High Court saying<br />

that travel agents were losing<br />

their livelihood because of the<br />

new system. In response to the<br />

plea, the Tiruchi Passport Officer<br />

said that the government<br />

had launched the service to stop<br />

the practice of passport forgery<br />

by some travel agents.<br />

He also pointed out that<br />

according to fresh guidelines,<br />

travel agents recognised by<br />

IATA and members of <strong>Travel</strong><br />

Agents Association of India can<br />

submit passport applications on<br />

behalf of applicants.<br />

to book rail passes offered by<br />

Eurail, BritRail, Swiss Passes<br />

and France Railpass among<br />

others, as well as domestic and<br />

Korea Tourism Organisation,<br />

that has an office in Delhi, has<br />

opened a new representative<br />

office in Mumbai. The organisation<br />

plans to collaborate with<br />

international point-to-point<br />

tickets offered by Eurostar, TGV,<br />

Thalys, AVE, FrecciaRossa and<br />

other train operators. Dynasty<br />

<strong>Travel</strong>, Rail Europe’s Singapore<br />

General Sales Agent (GSA) and<br />

appointed handler for its B2B<br />

and B2C operations in Singapore,<br />

Brunei, Malaysia, Indonesia<br />

and the Philippines, will provide<br />

support for agents using the<br />

new online B2B services.<br />

Besides leisure travellers,<br />

corporates will also be an important<br />

clientele for this B2B platform.<br />

Corporate clients are also<br />

more inclined to use rail instead<br />

of air connections in Europe as it<br />

is faster, more comfortable and<br />

saves on check-in time.<br />

Korea Tourism<br />

enters Western India<br />

travel agents based in western<br />

India and is open for tie-ups<br />

with Indian tour operators.<br />

There are also plans to woo<br />

Indian filmmakers to shoot<br />

movies in locations in Korea.<br />

The country will be promoted<br />

as a premium tourism destination<br />

to the travel trade, consumers,<br />

media and airlines through<br />

advertisements, joint promotions,<br />

trade shows, familiarisation<br />

trips and food festival on a<br />

pan-India basis.<br />

Sentosa’s Preferred<br />

Partners Scheme<br />

The Sentosa Leisure Group<br />

has selected 12 travel agents<br />

to partner with the company<br />

and promote the destination<br />

for creating customised itineraries<br />

for the Indian market.<br />

The Preferred Partners<br />

from India are D’Paul’s <strong>Travel</strong>s<br />

and Tours, Kesari Tours,<br />

SOTC, Makemytrip.com,<br />

Cox & Kings India Pvt Ltd,<br />

Thomas Cook (India) Limited,<br />

Jagadish Air <strong>Travel</strong>s,<br />

Yatra Online Private Limited,<br />

TUI- Select Vacation Pvt<br />

Ltd, Saltours International,<br />

JTB <strong>Travel</strong>s Private Limited<br />

and Mercury <strong>Travel</strong>s.<br />

Mumbai, Delhi and Chennai<br />

are the key source markets<br />

for Sentosa Island from<br />

India.<br />

ETAA convention<br />

Enterprising <strong>Travel</strong> Agents<br />

Association (ETAA) — the sole<br />

body representing non-IATA<br />

agents in India — is planning to<br />

host its first domestic convention<br />

between September and November,<br />

2011.<br />

The domestic convention will<br />

be followed with an international<br />

Agents<br />

of change<br />

Technology has completely<br />

transformed the way consumers<br />

are buying travel. <strong>Travel</strong> agents<br />

have to keep up with the new<br />

world order in which people<br />

are increasingly using search<br />

engines, social networking<br />

and smart phones to research,<br />

book and comment on travel.<br />

Foreign currency<br />

management platform<br />

SCL has come up with a new<br />

desktop based ‘click and view’<br />

currency checker as an extension<br />

to its UltraPoS foreign currency<br />

management platform. The service<br />

will cater to travel agents,<br />

bureaux de change and financial<br />

institutions offering retail<br />

foreign exchange services. SCL<br />

has developed this new automated<br />

FX management system<br />

in collaboration with anti-fraud<br />

Singapore Cruise Centre is the<br />

Platinum Sponsor of the inaugural<br />

Cruise Shipping Asia<br />

event, a tradeshow and conference<br />

focusing on the Asia<br />

Pacific cruise market, being<br />

held from November 16-18, this<br />

one in Dubai in February, 2012.<br />

ETAA president Karl Dantas<br />

said participants at the convention<br />

will be briefed on new trends<br />

in the online segment in the travel<br />

industry, adding that it will also<br />

feature a presentation by representatives<br />

of Maharashtra Tourism<br />

Department.<br />

According to Forrester<br />

Research, Inc, 54% of leisure<br />

travellers use a general search<br />

engine when planning travel<br />

while 38% of leisure travellers<br />

have used their smart phones<br />

to check in, book, or research<br />

travel. Amadeus North America<br />

president and CEO Scott Gutz<br />

said at Vacation.com’s 2011<br />

International Conference and<br />

Trade Show that travel agents<br />

themselves need to become<br />

agents of change. He advised<br />

travel agents to dive in to new<br />

technologies to capitalise on this<br />

new search, social and mobile<br />

savvy generation.<br />

specialists, International Reference<br />

Systems (IRS). It will<br />

reduce the risk of fraud during<br />

currency exchange.<br />

Cruise Shipping Asia 2011<br />

year. Sessions on key industry<br />

topics include the state of the<br />

Asian cruise industry, sourcing,<br />

shipbuilding, marketing<br />

and successfully tailoring<br />

the cruise experience for the<br />

Asian market.

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