20.01.2013 Views

Release Notes McAfee Agent 4.6.0 Patch 2

Release Notes McAfee Agent 4.6.0 Patch 2

Release Notes McAfee Agent 4.6.0 Patch 2

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>Release</strong> <strong>Notes</strong> <strong>McAfee</strong> <strong>Agent</strong> <strong>4.6.0</strong> <strong>Patch</strong> 2<br />

About this document<br />

New Operating systems Support<br />

New Language Support<br />

Rating<br />

Known Issues<br />

Resolved Issue<br />

Installation Instructions<br />

Finding Product Documents<br />

About this document<br />

<strong>Release</strong>d: August 22, 2012<br />

<strong>Release</strong> Build for Windows: <strong>McAfee</strong> <strong>Agent</strong> <strong>4.6.0</strong>.2935<br />

<strong>Release</strong>d: July 26, 2012<br />

<strong>Release</strong> Build for Non Windows: <strong>McAfee</strong> <strong>Agent</strong> <strong>4.6.0</strong>.2918<br />

<strong>McAfee</strong> <strong>Agent</strong> Extension <strong>4.6.0</strong>.370<br />

Thank you for choosing this <strong>McAfee</strong> product. This document contains important information about the current release. We<br />

strongly recommend that you read the entire document.<br />

This release was developed for use with:<br />

<strong>McAfee</strong> Data Loss Prevention Network 9.0, 9.1 and 9.2<br />

<strong>McAfee</strong> Endpoint Encryption for Files and Folders 3.1.0 and 4.0<br />

<strong>McAfee</strong> Endpoint Encryption for PC 6.1and 6.2<br />

<strong>McAfee</strong> Encrypted USB 1.4 and 1.5<br />

<strong>McAfee</strong> ePolicy Orchestrator 4.5 and 4.6<br />

Group Shield Exchange 7.0.1 and 7.0.2<br />

<strong>McAfee</strong> Security for Microsoft Exchange 7.5 and 7.6<br />

<strong>McAfee</strong> Security for Domino on Windows 7.5<br />

GTI Proxy 1.0<br />

<strong>McAfee</strong> Host Data Loss Prevention 9.1, 9.2 and 9.3<br />

<strong>McAfee</strong> Anti-Spam for GroupShield 7.0<br />

<strong>McAfee</strong> Host Intrusion Prevention 7.0 and 8.0<br />

<strong>McAfee</strong> Quarantine Manager 6.0 and 7.0<br />

<strong>McAfee</strong> Security for Microsoft SharePoint 2.0 SP1 and 2.5<br />

<strong>McAfee</strong> Security for Domino 7.5<br />

<strong>McAfee</strong> Network Access Control 3.1 and 3.2.X<br />

<strong>McAfee</strong> Policy Auditor 6.0 and 6.0.1<br />

<strong>McAfee</strong> Risk Adviser 2.6 and 2.7<br />

<strong>McAfee</strong> SiteAdvisor Enterprise 3.0.X and 3.5.X<br />

<strong>McAfee</strong> Application Control 5.1.2 and 6.0<br />

<strong>McAfee</strong> VirusScan Enterprise 8.7i (with Antispyware Enterprise) and 8.8<br />

<strong>McAfee</strong> VirusScan Enterprise for SAP 1.0.1<br />

<strong>McAfee</strong> VirusScan Enterprise for Storage 1.0.2


<strong>McAfee</strong> VirusScan Enterprise for Off Line Virtual Images 2.0.1 and 2.1<br />

<strong>McAfee</strong> VirusScan Enterprise for Linux 1.6 and 1.7<br />

<strong>McAfee</strong> End Point Encryption for Mac 1.1<br />

<strong>McAfee</strong> End Point Encryption for Mac 6.2<br />

<strong>McAfee</strong> Security for Mac 1.1<br />

<strong>McAfee</strong> Security for Mac 1.2<br />

<strong>McAfee</strong> VirusScan for Mac 9.1 and 9.2<br />

<strong>McAfee</strong> Email and Web Gateway 5.6<br />

<strong>McAfee</strong> Email Gateway 7.0 and 7.0.1<br />

<strong>McAfee</strong> ePO Deep Command 1.0<br />

<strong>McAfee</strong> Deep Defender 1.0 and 1.0.1<br />

<strong>McAfee</strong> Optimized Virtual Environments (MOVE) 2.0 and 2.5<br />

Make sure you have installed the correct version(s) before using this release.<br />

New Operating systems Support in this <strong>Release</strong><br />

Operating Systems Processor/Hardware<br />

· Intel Pentium<br />

Windows 8 <strong>Release</strong> Preview<br />

· Intel Celeron (recommended) or compatible<br />

· x86, x64 or compatible<br />

Mac OSX 10.8 Mountain Lion<br />

Intel<br />

· Power PC 5<br />

AIX 7.1<br />

· Power PC 6<br />

· Power PC 7<br />

For complete list of supported operating systems, see the Knowledge Base article KB51573<br />

New Language Support in this <strong>Release</strong><br />

The Czech language is supported in this release.<br />

Rating<br />

<strong>McAfee</strong> recommends this release for all environments. This update should be applied at the earliest convenience.<br />

For more information, see Ratings for Hotfixes and <strong>Patch</strong>es in KnowledgeBase article KB51560.<br />

Known Issues<br />

For a listing of Known Issues specific to this release, see the KnowledgeBase article for <strong>McAfee</strong> <strong>Agent</strong> 4.6 <strong>Patch</strong> 2 Known<br />

Issues –KB75516<br />

Resolved Issues<br />

· Issue – The MA 4.6 <strong>Patch</strong> 2 uninstall program provides an incorrect parameter to a Windows API. This may cause a


system crash on restart. (Reference: 791942)<br />

Resolution – The MA 4.6 <strong>Patch</strong> 2 Repost uninstaller fixes this issue and the correct parameter is passed. Therefore if you<br />

have MA 4.6 <strong>Patch</strong> 2 installed, upgrade to MA 4.6 <strong>Patch</strong> 2 Repost to solve the problem.<br />

Important – If you have already uninstalled <strong>Patch</strong> 2, first run the MA 4.6.2 Uninstaller Fix program provided before<br />

restarting the computer. The fix program will restore the missing signatures. Second, upgrade to MA 4.6 <strong>Patch</strong> 2 Repost.<br />

· Issue – A faulting application on the frameworkservice.exe can occur when multiple actions or requests are occurring<br />

over the agent's “wake up” port(Reference: 790403)<br />

Resolution – <strong>McAfee</strong> <strong>Agent</strong> is now enhanced to prevent application faults when multiple actions or requests are occurring<br />

over the agent's “wake up” port.<br />

· Issue – In the <strong>McAfee</strong> agent policy, the event forwarding priority dropdown is inverted when the <strong>McAfee</strong> ePolicy<br />

Orchestrator console is opened using Microsoft Internet Explorer 9 or 10. (Reference:737623)<br />

Resolution – The event forwarding priority drop down is properly displayed. The changes were made to <strong>McAfee</strong> <strong>Agent</strong><br />

Extension to address the issue.<br />

· Issue – The Sitelist Editor of <strong>McAfee</strong> Security for Microsoft Exchange and the Autoupdate repository editor of VirusScan<br />

Enterprise did not open when <strong>McAfee</strong> <strong>Agent</strong> 4.6 was in unmanaged mode. (Reference:735208)<br />

Resolution – The Sitelist Editor of <strong>McAfee</strong> Security for Microsoft Exchange and the Autoupdate repository editor of<br />

VirusScan Enterprise open when the <strong>McAfee</strong> <strong>Agent</strong> is in unmanaged mode.<br />

· Issue –The Use anonymous login option for Local ftp repository created through the <strong>McAfee</strong> <strong>Agent</strong> policy did not apply<br />

on the client (Edit Auto update repository) because the <strong>McAfee</strong> agent extension used Anonymous for the user field<br />

instead of an all-lower-case "anonymous". (Reference:705731)<br />

Resolution – The Use anonymous login option for Local ftp repository created through the <strong>McAfee</strong> <strong>Agent</strong> policy applies<br />

on the client (Edit Auto update repository) because the agent extension uses "anonymous" for the user field. The<br />

changes were made to <strong>McAfee</strong> <strong>Agent</strong> Extension to address the issue.<br />

· Issue – If the deployment task for the MOVE <strong>Agent</strong> was invoked via the Run Client Task now option, it was reported as<br />

a failure even when the product was deployed successfully. (Reference:728782)<br />

Resolution – The deployment task for the MOVE <strong>Agent</strong> invoked via the Run Client Task now option reports the<br />

accurate installation status.<br />

· Issue – The Allow End Users to update Security from the <strong>McAfee</strong> System Tray Menu was not applied until the first<br />

policy enforcement occurred after service startup.(Reference:725744)<br />

Resolution – The Allow End Users to update Security from the <strong>McAfee</strong> System Tray Menu is applied according to<br />

the <strong>Agent</strong> Policy setting when the service starts.<br />

· Issue – The scheduled Update task for <strong>McAfee</strong> <strong>Agent</strong> did not execute on schedule post update failure. (Reference:<br />

742409)<br />

Resolution – Post notification is sent to the dependent product when encountering an update failure, allowing subsequent<br />

scheduled tasks to execute.<br />

· Issue – The <strong>McAfee</strong> <strong>Agent</strong> did not attempt to connect to all the enabled agent handlers when number of agent handlers<br />

was more than four. (Reference:743023)<br />

Resolution – The <strong>McAfee</strong> <strong>Agent</strong> attempts to connect to all the enabled agent handlers.<br />

· Issue – The <strong>McAfee</strong> <strong>Agent</strong> policy Select language used by agent was not applied after <strong>McAfee</strong> <strong>Agent</strong> was upgraded to<br />

<strong>McAfee</strong> <strong>Agent</strong> 4.6 <strong>Patch</strong> 1. (Reference: 739292, 739323)<br />

Resolution – The <strong>McAfee</strong> <strong>Agent</strong> policy Select language used by agent is applied when the <strong>McAfee</strong> <strong>Agent</strong> is upgraded.<br />

· Issue – The <strong>McAfee</strong> <strong>Agent</strong> on non-windows platforms failed to send events to ePolicy Orchestrator when there was 5%<br />

or less of total disk space. (Reference: 708795)<br />

Resolution – The <strong>McAfee</strong> <strong>Agent</strong> sends events until the free disk space reaches 5% or 500mb, whichever is less.


· Issue – When using a <strong>McAfee</strong> <strong>Agent</strong> Embedded credential package, the agent failed to install when VirusScan<br />

Enterprise 8.7 <strong>Patch</strong> 5 or VirusScan 8.8 <strong>Patch</strong> 1 was running on the system. (Reference: 733433)<br />

Resolution – The <strong>McAfee</strong> <strong>Agent</strong> can install using an embedded credential package when VirusScan Enterprise 8.7 <strong>Patch</strong> 5<br />

or VirusScan 8.8 <strong>Patch</strong> 1 is installed on the system.<br />

· Issue – When the <strong>McAfee</strong> <strong>Agent</strong> update task schedule was configured with both randomization and Run missed tasks,<br />

randomization did not occur on Windows Clients. (Reference: 741198)<br />

Resolution – The <strong>McAfee</strong> <strong>Agent</strong> update task randomization now occurs when both randomization and Run missed tasks<br />

are configured for Windows clients.<br />

· Issue – The <strong>McAfee</strong> <strong>Agent</strong> installation failed when the system environmental variable "R_RSHLIB_LD_LIBRARY_PATH"<br />

was defined and pointed to an incompatible encryption library. (Reference: 757700)<br />

Resolution – The <strong>McAfee</strong> <strong>Agent</strong> installation succeeds because installer uses appropriate Windows API to add environment<br />

variable.<br />

· Issue – The DAT file installation was slowed by copying and deleting of DAT files used by the DAT installation scripts.<br />

(Reference: 740407)<br />

Resolution – <strong>McAfee</strong> <strong>Agent</strong> added support to provide future DAT file installation scripts the ability to rename files during<br />

installation rather than copying the files to the new location and deleting the files from the old location.<br />

· Issue – The <strong>McAfee</strong> <strong>Agent</strong> Windows clients attempted to execute <strong>Agent</strong>-to-Server Communication, updates and<br />

deployments irrespective of the network state (For example network not reachable, network interface cards are not active<br />

or not connected to network). (Reference: 756006)<br />

Resolution – The <strong>McAfee</strong> <strong>Agent</strong> Windows clients do not attempt to execute <strong>Agent</strong>-to-Server Communication, updates<br />

and deployments when there is not a reachable network (network not reachable, Network interface cards are not active or<br />

not connected to network).<br />

· Issue – The default <strong>McAfee</strong> <strong>Agent</strong> Policy Enforcement and <strong>Agent</strong>-to-Server Communication interval (ASCI) values were<br />

not realistic for corporate environments.(Reference: 756014)<br />

Resolution – When the <strong>McAfee</strong> <strong>Agent</strong> extension is installed (not upgraded):<br />

- The default Policy Enforcement interval is now 60 minute for both My Default and Large Organization Policy.<br />

- The default ASCI is 60 minutes for the My Default policy and 180 minutes for the Large Organization policy. The<br />

changes are made to <strong>McAfee</strong> <strong>Agent</strong> Extension.<br />

Important: The new default values are NOT applied upon a <strong>McAfee</strong> <strong>Agent</strong> Extension upgrade. The new default values are<br />

only applied when <strong>McAfee</strong> <strong>Agent</strong> Extension 4.6 <strong>Patch</strong> 2 is newly installed.<br />

· Issue – The client tasks configured to run At Logon were executed immediately when received by the client system.<br />

(Reference: 769877)<br />

Resolution – The client tasks configured to run At Logon are triggered only when user logs onto the client system.<br />

Installation Instructions<br />

The <strong>McAfee</strong> <strong>Agent</strong> <strong>4.6.0</strong> Product Guide, PD23185, provides instructions for installing or upgrading the ePolicy Orchestrator<br />

software and the <strong>Agent</strong> Handler software, including a cluster environment configuration.<br />

To see instructions for stand-alone installation or upgrade, using the windows command line, see KB article KB73389.<br />

Finding Product Document.<br />

<strong>McAfee</strong> provides the information you need during each phase of product implementation, from installation to daily use and<br />

troubleshooting. After a product is released, information about the product is entered into the <strong>McAfee</strong> online KnowledgeBase.<br />

Task<br />

1. Go to the <strong>McAfee</strong> Technical Support Service Portal at http://mysupport.mcafee.com .


2. Under Self Service, access the type of information you need:<br />

To access… Do this...<br />

User Document<br />

KnowledgeBase<br />

· Click Product Documentation.<br />

· Select a Product, and then select a Version.<br />

· Select a product document.<br />

· Click Search the KnowledgeBase for answers to your product questions.<br />

· Click Browse the KnowledgeBase for articles listed by product and version.<br />

COPYRIGHT<br />

Copyright © 2012 <strong>McAfee</strong>, Inc. All Rights Reserved.<br />

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any<br />

language in any form or by any means without the written permission of <strong>McAfee</strong>, Inc., or its suppliers or affiliate companies.<br />

TRADEMARK ATTRIBUTIONS<br />

AVERT, EPO, EPOLICY ORCHESTRATOR, FOUNDSTONE, GROUPSHIELD, INTRUSHIELD, LINUXSHIELD, MAX (MCAFEE<br />

SECURITYALLIANCE EXCHANGE), MCAFEE, NETSHIELD, PORTALSHIELD, PREVENTSYS, SECURITYALLIANCE, SITEADVISOR,<br />

TOTAL PROTECTION, VIRUSSCAN, WEBSHIELD are registered trademarks or trademarks of <strong>McAfee</strong>, Inc. and/or its affiliates in<br />

the US and/or other countries. <strong>McAfee</strong> Red in connection with security is distinctive of <strong>McAfee</strong> brand products. All other<br />

registered and unregistered trademarks herein are the sole property of their respective owners.<br />

LICENSE INFORMATION<br />

License Agreement<br />

NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU<br />

PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF<br />

YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE CONSULT THE SALES AND OTHER RELATED<br />

LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANY YOUR SOFTWARE PACKAGING OR THAT YOU HAVE<br />

RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON<br />

THE WEBSITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL OF THE TERMS<br />

SET FORTH IN THE AGREEMENT, DO NOT INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO<br />

MCAFEE OR THE PLACE OF PURCHASE FOR A FULL REFUND.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!