Download - Ministry of Manpower

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• dependent care needs (childcare or
eldercare - the types of problems
with current arrangements,
convenience of location, back-up
arrangements, cost, degree of
satisfaction etc.);
• number/percentage of dual career
households;
• number of hours worked per week;
• plans for additional children;
• whether any morale problems
exist;
• employee commuting time and
arrangements;
• family related stress problems;
• any interest in flexible work
arrangements: and
• what type of benefits and policies
employees want most.
Surveys
Surveys may be carried out through
hardcopy questionnaires or via the
intranet. For hardcopy questionnaires,
the number of questionnaires
distributed would depend on the
capacity to process them and the size
of the organization.
It is always helpful to have a covering
letter signed by the CEO to accompany
the survey to lend importance to it
and explain its significance.
Focus Groups
Focus group discussions with your
staff may add value in exploring the
range of issues, employee
perceptions of these issues and the
intensity of employee feelings on
these issues.
It can also be used to supplement
and clarify quantitative findings that
are obtained through the needs
assessment surveys.
Management Interviews
Management interviews are carried
out to obtain and determine the
needs for a flexible work arrangement
initiative as well as the attitude of
management to these issues.
In addition, pertinent information
regarding employee needs and
concerns can also be obtained during
exit interviews, training workshops
and seminars, the staff suggestion
scheme or other avenues where staff
are able to share or voice their
concerns.
It may also be useful to gather
information about what other
companies are doing, especially
competitors in the same industry.