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STScI Annual Report 2002: A Living Mission

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38 improvements<br />

WWW and Information Technology<br />

Hubble science instrument groups produce thousands of pages of technical<br />

documentation for use by observers. Managing this information and delivering it<br />

to users in the most useful form is a challenge, which we have met by adopting<br />

a new technical strategy coordinated by the Center for Process and Technology<br />

(CPT). Under the new scheme, we create a single master copy of the information<br />

from which we can produce a variety of formats for the user. For example, in the<br />

case of the Space Telescope Imaging Spectrograph (STIS), the STIS group edits<br />

the master copy of the STIS instrument handbook to reflect the state of that<br />

instrument for the upcoming proposing cycle. Subsequently, the CPT converts the<br />

handbook to a single Portable Document Format (PDF) file for distribution over<br />

the Internet. Also, CPT translates each section of the STIS handbook to HyperText<br />

Markup Language (HTML), which, in turn, the STIS group integrates into the<br />

STIS instrument website for easy browsing. For Cycle 12, we created JavaHelp<br />

versions of the STIS instrument characteristics for bundling with the Astronomers<br />

Proposal Tool. Thus, by working from a master copy of documents and following<br />

a standard procedure, the Institute now delivers consistent instrument documentation<br />

in a variety of formats to support Hubble observers.<br />

Delivering Good News<br />

To better serve the needs of the news media and the public, OPO has entirely<br />

retooled its current news media website. We developed the NewsCenter after<br />

extensive discussions with members of the community it serves—science<br />

journalists, reporters, documentary producers, and others who need quick and<br />

easy access to all our news material. In addition to vastly improving access to<br />

Hubble press releases, the NewsCenter incorporates a full glossary, conversion<br />

tables, and media contacts. A key part of the NewsCenter is the Press Release<br />

e-Servicing System (PReSS), which converted the existing press release archive<br />

from a collection of non-uniform paper products and web pages to a standardized,<br />

database driven system. Now for the first time, every press release ever issued by<br />

OPO is available online. PReSS serves web pages dynamically and supports full<br />

keyword searches. Also, it saves staff time in posting Hubble news items. We<br />

will conduct a survey of media users after 3 to 6 months of regular use to identify<br />

and prioritize future enhancements to the NewsCenter.

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