STScI Annual Report 2002: A Living Mission
STScI Annual Report 2002: A Living Mission
STScI Annual Report 2002: A Living Mission
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38 improvements<br />
WWW and Information Technology<br />
Hubble science instrument groups produce thousands of pages of technical<br />
documentation for use by observers. Managing this information and delivering it<br />
to users in the most useful form is a challenge, which we have met by adopting<br />
a new technical strategy coordinated by the Center for Process and Technology<br />
(CPT). Under the new scheme, we create a single master copy of the information<br />
from which we can produce a variety of formats for the user. For example, in the<br />
case of the Space Telescope Imaging Spectrograph (STIS), the STIS group edits<br />
the master copy of the STIS instrument handbook to reflect the state of that<br />
instrument for the upcoming proposing cycle. Subsequently, the CPT converts the<br />
handbook to a single Portable Document Format (PDF) file for distribution over<br />
the Internet. Also, CPT translates each section of the STIS handbook to HyperText<br />
Markup Language (HTML), which, in turn, the STIS group integrates into the<br />
STIS instrument website for easy browsing. For Cycle 12, we created JavaHelp<br />
versions of the STIS instrument characteristics for bundling with the Astronomers<br />
Proposal Tool. Thus, by working from a master copy of documents and following<br />
a standard procedure, the Institute now delivers consistent instrument documentation<br />
in a variety of formats to support Hubble observers.<br />
Delivering Good News<br />
To better serve the needs of the news media and the public, OPO has entirely<br />
retooled its current news media website. We developed the NewsCenter after<br />
extensive discussions with members of the community it serves—science<br />
journalists, reporters, documentary producers, and others who need quick and<br />
easy access to all our news material. In addition to vastly improving access to<br />
Hubble press releases, the NewsCenter incorporates a full glossary, conversion<br />
tables, and media contacts. A key part of the NewsCenter is the Press Release<br />
e-Servicing System (PReSS), which converted the existing press release archive<br />
from a collection of non-uniform paper products and web pages to a standardized,<br />
database driven system. Now for the first time, every press release ever issued by<br />
OPO is available online. PReSS serves web pages dynamically and supports full<br />
keyword searches. Also, it saves staff time in posting Hubble news items. We<br />
will conduct a survey of media users after 3 to 6 months of regular use to identify<br />
and prioritize future enhancements to the NewsCenter.