THE BUYER'S GUIDE TO PRIVATE AVIATION - NetJets

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tyPe HoW to Goes eVaLuate Here a PriVate aViation ProVider 16 I viSit netJetS.CoM High quality private aviation program companies provide consultations with aviation professionals who seek to provide the best solution to your specific air travel needs. They should: • Understand your individual situation to develop an accurate picture of your travel requirements. • Identify an array of aircraft alternatives and present a comprehensive solution to meet your unique business and personal transportation requirements. • Extend an invitation to discuss – with current owners – their experience and satisfaction. • Extend an invitation to visit their program’s operations center. • Help you complete a careful process of due diligence before you commit to a purchase decision of this magnitude. This section presents some of the key factors that will aid you in comparing private aviation program providers. Remember to ask all the private aviation companies you are considering the questions presented. Note that this section is appropriate for comparing fractional aircraft ownership as well as jet card program providers. exPerience As in other industries, with private aviation providers, there is tremendous value in experience. Delivering consistently high levels of service – and safely and securely operating aircraft into and out of thousands of airports – requires expertise and experience that cannot be gained overnight. Superior training programs and operational procedures take years to develop. The development of the infrastructure necessary to manage safe, highly personalized air travel is a process that cannot be abbreviated. Surveys of private aviation providers often point to experience as the primary determinant in owner evaluations, purchasing decisions, and recommendations. Crucial and relevant measures of experience that you should consider include: • The amount of jet aviation experience the company has • The length of time the company has been in operation • The number of flights the program flies annually • The company’s safety records • The company’s pilot selection criteria • The amount of annual training each pilot receives
HoW to eVaLuate a PriVate aViation tyPe Goes ProVider Here • The number of FAA type-rated pilots the company directly employs • The number of FAA-licensed aircraft dispatchers the company directly employs • The number of FAA-approved meteorologists the company directly employs • The number of federally-licensed maintenance technicians the company directly employs • The scope of the company’s international experience – whether or not they operate abroad and utilize their own people and facilities tHe centraLity of safety An absolute devotion to safety should pervade a private aviation provider’s operations from top to bottom. Fractional aircraft ownership, in particular, represents an investment with a uniquely personal dimension. Owners who entrust so much to the people who fly, manage, and maintain their aircraft as well as those who fly privately using jet cards or charter must include in their evaluation process a careful examination of a private aviation provider’s commitment to safety. The evaluation must include a detailed analysis of each of the following areas: pilot selection and training, operations infrastructure, passenger security, aircraft choices, customer service, worldwide operations, insurance coverage, and financial strength. This will ensure the program they choose adheres to the highest standards of safe operation. PiLot seLection and traininG Nothing better illustrates a commitment to safety than the pilot selection criteria and the quality of the training provided to the pilots entrusted with providing safety and service to the owners, their families, and guests. These are crucial indicators of uncompromising safety adherence. The list of questions below gives a strong indication of the degree of a program’s commitment to the highest levels of pilot selection and training. What minimum standard does the private aviation provider require for pilots? When comparing programs, you should make sure that, to be considered for employment, a pilot should have at least 2500 hours of flying experience with a minimum of 500 hours flying multi-engine aircraft and 250 hours of instrument flying experience. Applicants should also have an Airline Transport Pilot (ATP) license – the highest level of pilot license available – and a firstclass medical certificate. All pilots (both pilots-in-command and first officers) should be FAA type-rated as captains. CaLL 1-877-638-5387 I 17
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THE BUYER'S GUIDE TO PRIVATE AVIATION - NetJets

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