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The Importance <strong>of</strong> Manding 10/16/2010<br />

THE IMPORTANCE OF MANDING:<br />

EARLY AND INTERMEDIATE LEARNERS<br />

Presented by:<br />

Nikia Dower, M.S., CCC-SLP/L, BCBA ®<br />

Claire Hess, B.S., BCaBA ®<br />

Dower and Associates, Inc.<br />

www.dowerandassociates.com<br />

•Presented to: POAC <strong>of</strong> Nor<strong>the</strong>rn Virginia<br />

Saturday October 16, 2010<br />

OVERVIEW<br />

� What is a “mand”<br />

� Skinner’s behavioral classification <strong>of</strong> language<br />

� Why is <strong>manding</strong> important?<br />

� Programming for children with developmental disabilities<br />

� Manding Overview<br />

� Manding with early learners<br />

� Characteristics <strong>of</strong> early mands<br />

� Teaching and error correction procedures for vocal <strong>manding</strong><br />

� Teaching and error correction procedures for sign <strong>manding</strong><br />

� Data collection<br />

� Manding with intermediate learners<br />

� Characteristics <strong>of</strong> intermediate mands<br />

� Teaching procedures<br />

WHAT IS A “MAND”?<br />

� In day-to-day language, a “mand” is a “request”<br />

� Termed “mand” by B. F. Skinner for “comMAND” or “deMAND” in order<br />

to establish a technical term free from colloquial connotations<br />

� Specifically defined as a response under <strong>the</strong> control <strong>of</strong> motivation, <strong>the</strong><br />

reinforcement for which is specific to that motivation<br />

Antecedent:<br />

Motivation<br />

Behavior:<br />

Verbal<br />

Behavior<br />

Consequence:<br />

Reinforcement<br />

Specific to <strong>the</strong><br />

Motivation<br />

Note: According to Skinner’s definition, verbal behavior is not synonymous<br />

with “vocal” behavior. Ra<strong>the</strong>r, it is any behavior reinforced through<br />

ano<strong>the</strong>r person (e.g., speaking, signing, using a voice output device,<br />

problem behavior).<br />

Dower and Associates, Inc. 2010 1


The Importance <strong>of</strong> Manding 10/16/2010<br />

SKINNER’S BEHAVIORAL CLASSIFICATION OF<br />

LANGUAGE<br />

Intraverbal<br />

VERBAL OPERANTS<br />

Tact<br />

LRFFC<br />

• Mand (comMAND, deMAND)/Request: asking<br />

for something when <strong>the</strong>re is motivation for it<br />

• Tact (conTACT)/Label: labeling something in<br />

<strong>the</strong> environment when it is contacted by any<br />

sensory modality<br />

• Echoic/Mimetic: saying or signing <strong>the</strong> same<br />

thing immediately after someone else says or<br />

signs it<br />

• Intraverbal: communicating about something<br />

not present in <strong>the</strong> environment in response to<br />

someone else’s verbal behavior<br />

COOKIE<br />

Mand<br />

Receptive<br />

WHY IS MANDING IMPORTANT?<br />

Echoic/Mimetic<br />

NONVERBAL BEHAVIOR<br />

• LRFFC: finding something when told its<br />

feature, function, or class<br />

• Receptive: responding physically to someone<br />

else’s verbal behavior (i.e., reinforcing<br />

someone else’s mand)<br />

� First repertoire learned by typically-developing children<br />

� Addresses <strong>the</strong> primary deficits <strong>of</strong> children with developmental<br />

disabilities: functional communication, social, maladaptive<br />

behaviors including self-stimulatory and problem behaviors)<br />

� Only form <strong>of</strong> verbal behavior that produces immediate benefit<br />

for <strong>the</strong> speaker<br />

� Development <strong>of</strong> spontaneous language<br />

� Development <strong>of</strong> <strong>the</strong> mand repertoire may facilitate<br />

development <strong>of</strong> o<strong>the</strong>r language repertoires<br />

� May produce positive by products (e.g., eye contact)<br />

PROGRAMMING FOR CHILDREN WITH<br />

DEVELOPMENTAL DISABILITIES<br />

� <strong>Of</strong>ten depending on <strong>the</strong> extent to which applied behavior analytic<br />

programming incorporates Skinner’s behavioral analysis <strong>of</strong> language<br />

and verbal behavior, <strong>the</strong>re are varying degrees <strong>of</strong> similarity and<br />

dissimilarity in programming; some fundamental similarities are<br />

maintained along with some fundamental differences in analysis and<br />

focus<br />

� Similarities:<br />

� Same reliance on basic behavioral principles that account for<br />

learning<br />

� Precise organization <strong>of</strong> learning environments<br />

� Emphasis on early intervention<br />

� Teaching <strong>of</strong> speaker and listener behavior<br />

� Reliance on behavior analytic literature to support and guide<br />

effective intervention<br />

Dower and Associates, Inc. 2010 2


The Importance <strong>of</strong> Manding 10/16/2010<br />

� Differences:<br />

“Traditional” behavior-analytic<br />

programming<br />

� Early focus on vocal imitation,<br />

labeling, attending, imitation,<br />

receptive, and table teaching<br />

skills<br />

MANDING OVERVIEW<br />

� Pairing<br />

Programming that emphasizes<br />

Skinner’s analysis <strong>of</strong> verbal<br />

behavior<br />

� Associate yourself with improving conditions<br />

� Early focus on teaching in <strong>the</strong><br />

context <strong>of</strong> motivation and on<br />

developing <strong>the</strong> <strong>manding</strong><br />

repertoire<br />

� The use <strong>of</strong> assessments (e.g.,<br />

Assessment <strong>of</strong> Basic Language<br />

and Learning Skills (ABLLS or<br />

ABLLS- R) and <strong>the</strong> Verbal<br />

Behavior – Milestones<br />

Assessment and Placement<br />

Program (VB-MAPP)) based<br />

upon Skinner’s analysis <strong>of</strong><br />

verbal behavior to facilitate<br />

intervention<br />

� Make yourself “number two”… become <strong>the</strong> M & M<br />

� Surround yourself with reinforcers and deliver reinforcers<br />

non-contingently (requiring no effort)<br />

� Be a giver and not a taker<br />

� Be a “conveyer belt <strong>of</strong> fun”<br />

� Think <strong>of</strong> pairing as making “deposits in a bank”<br />

� Pairing is a process that looks different and takes varying<br />

amounts <strong>of</strong> time depending on <strong>the</strong> learner<br />

VIDEO<br />

MANDING OVERVIEW (continued)<br />

� Manding<br />

� Manding as <strong>the</strong> first response required<br />

� Capture and contrive motivation across reinforcers, types <strong>of</strong> motivation,<br />

settings, and people<br />

� Take advantage <strong>of</strong> existing motivation and contrive new motivation<br />

� Teach strongest motivators first (not most socially appropriate or<br />

generalized)<br />

� NOT “please,” “thank you,” “more,” “help,” “yes,” “no”<br />

� Teach mands that are very topographically distinct initially<br />

� Incorporate hundreds <strong>of</strong> trials throughout each day<br />

� Practice reading “declarations <strong>of</strong> motivation”<br />

� Make talking easy, especially at first<br />

� Fade prompts as quickly as possible, without allowing errors that make<br />

communicating effortful or frustrating<br />

Dower and Associates, Inc. 2010 3


The Importance <strong>of</strong> Manding 10/16/2010<br />

MANDING WITH EARLY LEARNERS<br />

CHARACTERISTICS OF EARLY MANDS<br />

� Prompted mands <strong>of</strong> any form (vocal, sign, PECS, picture<br />

exchange, voice output device)<br />

� Manding under <strong>the</strong> control <strong>of</strong> item presence<br />

� Developing a few spontaneous (i.e., under motivational control<br />

without <strong>the</strong> item present) mands<br />

� Generalizing a few mands across settings, people, and<br />

reinforcer exemplars (i.e., different examples <strong>of</strong> <strong>the</strong> same<br />

item)<br />

TEACHING PROCEDURE: VOCAL MANDING<br />

� Vocal <strong>manding</strong> prompt hierarchy<br />

1. Vocal (echoic) prompt: reinforcer name<br />

2. Item present<br />

3. Motivation is strong<br />

Dower and Associates, Inc. 2010 4


The Importance <strong>of</strong> Manding 10/16/2010<br />

TEACHING PROCEDURE: VOCAL MANDING<br />

1. When a learner declares motivation for a reinforcer and does not<br />

say <strong>the</strong> item name:<br />

� Vocally prompt and wait up to 3 seconds for <strong>the</strong> learner to echo<br />

� If <strong>the</strong> learner echoes your vocal prompt, immediately deliver<br />

<strong>the</strong> reinforcer<br />

� If <strong>the</strong> learner does not immediately echo your vocal prompt,<br />

model up to three times<br />

� If, at any point during <strong>the</strong> three echoic trials, <strong>the</strong> learner<br />

echoes, deliver <strong>the</strong> reinforcer<br />

� If <strong>the</strong> learner has not echoed your vocal prompt by <strong>the</strong><br />

third echoic trial, deliver a small amount <strong>of</strong> <strong>the</strong> reinforcer<br />

VIDEO<br />

TEACHING PROCEDURE: VOCAL MANDING<br />

2. Once a learner is consistently echoing <strong>the</strong> vocal prompt on <strong>the</strong> first<br />

trial, begin to transfer control from <strong>the</strong> vocal prompt to <strong>the</strong> item<br />

presence:<br />

� Vocally prompt and wait up to 3 seconds for <strong>the</strong> learner to echo<br />

� If <strong>the</strong> learner echoes your vocal prompt, DO NOT immediately<br />

deliver <strong>the</strong> reinforcer; ra<strong>the</strong>r, wait up to 3 seconds for <strong>the</strong><br />

learner to mand again independently<br />

� If <strong>the</strong> learner mands independently within <strong>the</strong> 3 seconds,<br />

immediately deliver <strong>the</strong> reinforcer<br />

� If <strong>the</strong> learner has not manded by <strong>the</strong> end <strong>of</strong> <strong>the</strong> 3 seconds,<br />

vocally prompt <strong>the</strong> mand and, after <strong>the</strong> learner echoes,<br />

deliver a small amount <strong>of</strong> <strong>the</strong> reinforcer<br />

VIDEO-1<br />

VIDEO-2<br />

TEACHING PROCEDURE: VOCAL MANDING<br />

3. Once a learner is consistently <strong>manding</strong> under <strong>the</strong> control <strong>of</strong> <strong>the</strong> item,<br />

begin to transfer control from <strong>the</strong> item presence to motivational<br />

control:<br />

� After <strong>the</strong> learner has declared motivation, wait up to 3 seconds for<br />

<strong>the</strong> mand under <strong>the</strong> control <strong>of</strong> <strong>the</strong> item presence<br />

� If <strong>the</strong> learner mands under <strong>the</strong> control <strong>of</strong> <strong>the</strong> item, DO NOT<br />

immediately deliver <strong>the</strong> reinforcer; ra<strong>the</strong>r, remove <strong>the</strong> item from<br />

sight and wait up to 3 seconds for <strong>the</strong> learner to mand under<br />

motivational control<br />

� If <strong>the</strong> learner mands in <strong>the</strong> absence <strong>of</strong> <strong>the</strong> item within <strong>the</strong> 3<br />

seconds, immediately deliver <strong>the</strong> reinforcer<br />

� If <strong>the</strong> learner has not manded by <strong>the</strong> end <strong>of</strong> <strong>the</strong> 3 seconds,<br />

return <strong>the</strong> item to sight, wait up to 3 seconds for <strong>the</strong> learner to<br />

mand, and <strong>the</strong>n deliver a small amount <strong>of</strong> <strong>the</strong> reinforcer<br />

Dower and Associates, Inc. 2010 5


The Importance <strong>of</strong> Manding 10/16/2010<br />

ERROR CORRECTION PROCEDURE:<br />

VOCAL MANDING<br />

� Types <strong>of</strong> <strong>manding</strong> errors:<br />

� “Scrolling”<br />

� A learner declares motivation for a reinforcer and emits a mand<br />

that corresponds with a different reinforcer<br />

� A learner chains toge<strong>the</strong>r two or more mands<br />

� A learner “self-corrects”<br />

� Repetitive <strong>manding</strong><br />

� A learner repeats <strong>the</strong> mand that corresponds with <strong>the</strong> declared<br />

motivation<br />

� Error correction procedure:<br />

� Wait for a 3- to 5-second break in <strong>manding</strong><br />

� Vocally prompt <strong>the</strong> appropriate mand<br />

� Immediately after <strong>the</strong> learner emits <strong>the</strong> appropriate mand, deliver <strong>the</strong><br />

reinforcer<br />

VIDEO<br />

DATA COLLECTION: VOCAL MANDING<br />

DATA COLLECTION SAMPLE: VOCAL MANDING<br />

Dower and Associates, Inc. 2010 6


The Importance <strong>of</strong> Manding 10/16/2010<br />

IF THE VOCAL AND ECHOIC REPERTOIRES ARE<br />

NOT YET DEVELOPING…<br />

� When a learner is not yet emitting vocal behavior and is not yet<br />

developing an echoic repertoire, it is important to consider a form<br />

<strong>of</strong> alternative and augmentative communication (AAC)<br />

� The focus <strong>of</strong> our current discussion is not <strong>the</strong> assessment <strong>of</strong> various<br />

forms <strong>of</strong> AAC; we will be discussing <strong>the</strong> instruction <strong>of</strong> sign language<br />

as a form <strong>of</strong> AAC for learners who have not yet developed vocal<br />

and echoic repertoires<br />

� Some benefits to sign language as a form <strong>of</strong> AAC include:<br />

� Constant availability <strong>of</strong> <strong>the</strong> hands<br />

� Development <strong>of</strong> a full verbal behavior repertoire<br />

� <strong>Of</strong>ten, quicker acquisition<br />

� Frequently, greater reductions in problem behavior functioning as<br />

a mand<br />

� Facilitation <strong>of</strong> vocal productions<br />

TEACHING PROCEDURE: SIGN MANDING<br />

� Sign <strong>manding</strong> prompt hierarchy<br />

1. Physical prompt<br />

2. Model/Gestural prompt<br />

3. Item present<br />

4. Motivation is strong<br />

TEACHING PROCEDURE: SIGN MANDING<br />

1. When a learner declares motivation for a reinforcer and<br />

does not emit a sign:<br />

� Quickly model <strong>the</strong> sign and provide a most-effective, leastintrusive<br />

physical prompt (i.e., full physical or partial<br />

physical) to help <strong>the</strong> learner sign<br />

� After <strong>the</strong> learner’s hand(s) are forming <strong>the</strong> appropriate<br />

sign, immediately deliver <strong>the</strong> reinforcer<br />

Note: <strong>the</strong> item name should be said repeatedly throughout<br />

this procedure<br />

VIDEO<br />

Dower and Associates, Inc. 2010 7


The Importance <strong>of</strong> Manding 10/16/2010<br />

TEACHING PROCEDURE: SIGN MANDING<br />

2. Once a learner is consistently <strong>manding</strong> with almost no physical prompting,<br />

begin to transfer control from <strong>the</strong> physical prompt to <strong>the</strong> model/gestural<br />

prompt:<br />

� Model <strong>the</strong> sign and wait up to 3 seconds for <strong>the</strong> learner to imitate<br />

� If <strong>the</strong> learner imitates your model prompt, immediately deliver <strong>the</strong><br />

reinforcer<br />

� If <strong>the</strong> learner does not imitate your model within <strong>the</strong> 3 seconds,<br />

provide a most-effective, least-intrusive physical prompt and<br />

immediately deliver a small amount <strong>of</strong> <strong>the</strong> reinforcer<br />

Note: <strong>the</strong> item name should be said repeatedly throughotu this procedure<br />

VIDEO<br />

TEACHING PROCEDURE: SIGN MANDING<br />

3. Once a learner is consistently imitating <strong>the</strong> model/gestural prompt on <strong>the</strong><br />

first trial, begin to transfer control from <strong>the</strong> model/gestural prompt to <strong>the</strong><br />

item presence:<br />

� Model <strong>the</strong> sign and wait up to 3 seconds for <strong>the</strong> learner to imitate<br />

� If <strong>the</strong> learner imitates your model prompt, DO NOT immediately<br />

deliver <strong>the</strong> reinforcer; ra<strong>the</strong>r, wait up to 3 seconds for <strong>the</strong> learner to<br />

mand again independently<br />

� If <strong>the</strong> learner mands independently within <strong>the</strong> 3 seconds,<br />

immediately deliver <strong>the</strong> reinforcer<br />

� If <strong>the</strong> learner has not manded by <strong>the</strong> end <strong>of</strong> <strong>the</strong> 3 seconds, model<br />

<strong>the</strong> sign and, after <strong>the</strong> learner imitates, deliver a small amount <strong>of</strong><br />

<strong>the</strong> reinforcer<br />

Note: <strong>the</strong> item name should be said repeatedly throughout this procedure<br />

VIDEO-1<br />

VIDEO-2<br />

TEACHING PROCEDURE: SIGN MANDING<br />

4. Once a learner is consistently <strong>manding</strong> under <strong>the</strong> control <strong>of</strong> <strong>the</strong> item, begin<br />

to transfer control from <strong>the</strong> item presence to motivational control:<br />

� After <strong>the</strong> learner has declared motivation, wait up to 3 seconds for <strong>the</strong><br />

mand under <strong>the</strong> control <strong>of</strong> <strong>the</strong> item presence<br />

� If <strong>the</strong> learner mands under <strong>the</strong> control <strong>of</strong> <strong>the</strong> item, DO NOT<br />

immediately deliver <strong>the</strong> reinforcer; ra<strong>the</strong>r, remove <strong>the</strong> item from sight<br />

and wait up to 3 seconds for <strong>the</strong> learner to mand under motivational<br />

control<br />

� If <strong>the</strong> learner mands in <strong>the</strong> absence <strong>of</strong> <strong>the</strong> item within <strong>the</strong> 3<br />

seconds, immediately deliver <strong>the</strong> reinforcer<br />

� If <strong>the</strong> learner has not manded by <strong>the</strong> end <strong>of</strong> <strong>the</strong> 3 seconds, return<br />

<strong>the</strong> item to sight, wait up to 3 seconds for <strong>the</strong> learner to mand,<br />

and <strong>the</strong>n deliver a small amount <strong>of</strong> <strong>the</strong> reinforcer<br />

Note: <strong>the</strong> item name should be said repeatedly throughout this procedure<br />

Dower and Associates, Inc. 2010 8


The Importance <strong>of</strong> Manding 10/16/2010<br />

ERROR CORRECTION PROCEDURE:<br />

SIGN MANDING<br />

� Types <strong>of</strong> <strong>manding</strong> errors:<br />

� “Scrolling”<br />

� A learner declares motivation for a reinforcer and emits a mand<br />

that corresponds with a different reinforcer<br />

� A learner chains toge<strong>the</strong>r two or more mands<br />

� A learner “self-corrects”<br />

� Repetitive <strong>manding</strong><br />

� A learner repeats <strong>the</strong> mand that corresponds with <strong>the</strong> declared<br />

motivation<br />

� Error correction procedure:<br />

� Reset <strong>the</strong> learners hands to a neutral position for 3 seconds<br />

� Use a most-effective, least-intrusive prompt to evoke <strong>the</strong> sign mand<br />

� Immediately after <strong>the</strong> learner emits <strong>the</strong> appropriate mand, deliver <strong>the</strong><br />

reinforcer<br />

VIDEO<br />

DATA COLLECTION: SIGN MANDING<br />

MANDING WITH INTERMEDIATE<br />

LEARNERS<br />

Dower and Associates, Inc. 2010 9


The Importance <strong>of</strong> Manding 10/16/2010<br />

CHARACTERISTICS OF INTERMEDIATE MANDS<br />

� Mands for missing items<br />

� Mands for o<strong>the</strong>rs to perform actions<br />

� Developing many spontaneous (i.e., under motivational control<br />

without <strong>the</strong> item present) mands<br />

� Developing increased mand variety<br />

� Manding with two or more words (not including, “I want”)<br />

� Learning novel mands incidentally (i.e., without formal<br />

teaching)<br />

TEACHING PROCEDURE<br />

� Objectives:<br />

� Expand <strong>the</strong> number and variety <strong>of</strong> reinforcers<br />

� Increase mand spontaneity<br />

� Through increased number, variety, and spontaneity <strong>of</strong><br />

mands, to develop <strong>the</strong> early mand repertoire into <strong>the</strong><br />

intermediate repertoire<br />

� Accomplishing this objective involves arranging conditions in<br />

which a learner’s existing motivation for terminal reinforcers<br />

establishes additional items and actions as valuable<br />

� For example:<br />

Terminal<br />

Reinforcer<br />

Ice cream Ice cream is in a<br />

bowl, no spoon<br />

Playing outside The door is closed<br />

and hard to open<br />

Completion <strong>of</strong> an<br />

art project<br />

Scenario What Becomes<br />

Valuable?<br />

Paper pieces have<br />

been cut, no glue<br />

Cariboo (game) Cariboo is in a<br />

locked closet<br />

A blown up balloon The balloon is<br />

deflated<br />

A spoon “Spoon”<br />

Opening <strong>the</strong> door “Open”<br />

Glue “Glue”<br />

Key with which to<br />

unlock <strong>the</strong> door<br />

Pumping <strong>the</strong><br />

balloon<br />

What New Mand is<br />

Emitted?<br />

“Key”<br />

“Pump”<br />

Dower and Associates, Inc. 2010 10


The Importance <strong>of</strong> Manding 10/16/2010<br />

Terminal<br />

Reinforcer<br />

Putting <strong>the</strong> treasure<br />

in <strong>the</strong> game board<br />

Scenario What Becomes<br />

Valuable?<br />

The treasure will not<br />

fit<br />

Playing <strong>the</strong> game There is a lull in<br />

game play<br />

Taking a turn A card is needed to<br />

take a turn<br />

Opening <strong>the</strong> island<br />

door<br />

The door is closed<br />

and will not open<br />

Playing <strong>the</strong> game There is a lull in<br />

game play<br />

Taking a turn A card is needed to<br />

take a turn<br />

REFERENCES<br />

CARIBOO VIDEO<br />

Help with putting<br />

<strong>the</strong> treasure in<br />

What New Mand is<br />

Emitted?<br />

“Help”<br />

Taking a turn “My turn”<br />

A card “Card”<br />

A key “Key”<br />

Her instructor taking<br />

a turn<br />

“Your turn”<br />

A card “Card”<br />

QUESTIONS?/DISCUSSION<br />

� Carbone Clinic (2009, July). Important indicators in choosing a form <strong>of</strong> alternative and<br />

augmentative communication. Presented at <strong>the</strong> Carbone Clinic Summer Institute, Valley<br />

Cottage, NY.<br />

� Carbone Clinic (2009, July). Pairing and <strong>manding</strong> with Early and intermediate learners.<br />

Presented at <strong>the</strong> Carbone Clinic Summer Institute, Valley Cottage, NY.<br />

� Carbone Clinic (2009, July). Skinner’s analysis <strong>of</strong> verbal behavior. Presented at <strong>the</strong><br />

Carbone Clinic Summer Institute, Valley Cottage, NY.<br />

� Carbone Clinic (2009, July). Teaching non-vocal learners. Presented at <strong>the</strong> Carbone Clinic<br />

Summer Institute, Valley Cottage, NY.<br />

� Dower and Associates, Inc., ICAN <strong>of</strong> Washington, Inc., & Kids Communicating, LLC (2003,<br />

November). Teaching Manding to All Learners. Presented at The Aurora School,<br />

Purcellville, VA.<br />

� Skinner, B. F. Verbal behavior. New York: Appleton-Century-Cr<strong>of</strong>ts, 1957.<br />

� Sundberg, M. L. (2008). VB-MAPP Verbal Behavior Milestones Assessment and Placement<br />

Program. Concord, CA: AVB Press.<br />

Dower and Associates, Inc. 2010 11

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