PEOPLE FOCUS - CIPD
PEOPLE FOCUS - CIPD
PEOPLE FOCUS - CIPD
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- www.cipd.co.uk
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AWARDS <strong>PEOPLE</strong> <strong>FOCUS</strong><br />
employee engagement and<br />
motivation.<br />
The Best Companies study places a<br />
strong weighting on the views of<br />
employees and how they perceive their<br />
organisation and the people in it - which<br />
ETP strongly endorses.<br />
It is vital when considering any kind of<br />
improvement process that companies<br />
solicit the views and opinions of their<br />
employees - who are their most<br />
important asset. The Best Companies<br />
study is not only about achievement, but<br />
also about improvement.<br />
This year's study involved an input from<br />
approx 35,000 employees who gave their<br />
views on key workplace issues like<br />
• Internal Communications<br />
• Training & Development<br />
• Work Life Balance<br />
• And Diversity<br />
Ongoing research by my own Institute,<br />
<strong>CIPD</strong>, is clearly demonstrating that an<br />
organisation can thrive if<br />
• it has enough people who feel<br />
committed to it;<br />
• feel proud to tell others where they<br />
work;<br />
• and are willing to stay for an<br />
appropriate period of time.<br />
These people will be willing to engage in<br />
the type of discretionary behaviour that<br />
helps their organisations succeed.<br />
Some of you with decades of<br />
management experience will<br />
remember that ‘discretionary<br />
behaviour’ used be the sort of thing<br />
that could get you fired!<br />
Michael McDonnell, chairman, FAS Excellence Through People; Billy Kelleher TD, Minister<br />
for Labour Affairs; Tony Dunbar, FAS Excellence Through People; Vincent Crowley, CEO,<br />
Independent News and Media; and Bob Lee, CEO, Great Place to Work Institute.<br />
In those bad old days people were<br />
expected to arrive on time, do exactly<br />
what they were told and then go home<br />
- unless overtime was needed!<br />
I am glad to say things have moved on a<br />
lot, and today an individual’s<br />
discretionary behaviour is key to overall<br />
performance outcomes.<br />
Otherwise you ended up with the old<br />
‘warm body rate’ whereby people<br />
presented themselves at a workplace<br />
- made a minimal contribution, partly<br />
to avoid doing anything wrong, and<br />
any extra effort was often only in<br />
accordance with productivity premia.<br />
The leading companies here this evening<br />
have shown their commitment to<br />
building different workplaces, that are<br />
both effective and productive. Many will<br />
know from experience that this can only<br />
be achieved when strategic people<br />
management is as core to the<br />
organisation as good management<br />
information systems, quality standards,<br />
and budgetary compliance.<br />
Billy Kelleher TD, Minister for Labour Affairs; Carmel O’Connor, PwC (winner of overall<br />
Best Company to Work For); Vincent Crowley, CEO, Independent News and Media<br />
(Ireland); and Ronan Murphy, PwC.<br />
48<br />
Having a great place in which to work<br />
is not an end in itself – it is a means<br />
towards improving performance and<br />
organisational success. That is why for<br />
example we have positioned<br />
Excellence Through People as a<br />
business improvement tool.<br />
Many of the great companies here this<br />
evening already have the ETP standard. I<br />
would urge those who don’t to give<br />
serious consideration to acquiring it,<br />
because it complements the Great Place<br />
To Work initiative so well.<br />
In conclusion, I am particularly impressed<br />
with the fact that the Best Companies<br />
Study places such a strong emphasis on<br />
measuring the level of trust in the<br />
workplace.<br />
Trust makes everything possible. When it is<br />
low, every decision is questioned and<br />
change is resisted. On the other hand,<br />
when it is high – anything is possible, such<br />
as greater innovation, competitiveness and<br />
better business results.<br />
All of you in this room have committed<br />
yourselves to excellence. As such you are<br />
true ambassadors for our country as we<br />
compete in a demanding global<br />
marketplace.<br />
Finally, I would like to compliment the<br />
Great Place to Work Institute, for this<br />
excellent initiative and the Irish<br />
Independent for their on-going<br />
promotional support.<br />
It is indeed a real pleasure to be with you<br />
this evening and share in your great<br />
success. ■<br />
For more information on ETP<br />
visit www.fas.ie