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07TSS-189 - ACDelco TechConnect

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TSS Member Hyde Auto Service Center Given “Good Neighbor” Award<br />

Hyde Auto Service Center, an <strong>ACDelco</strong> Total Service<br />

Support shop in Oklahoma City, was awarded<br />

“Corporate Neighbor of the Year” from the<br />

Neighborhood Alliance of Central Oklahoma.<br />

Hyde Auto Service earned this award as a result of<br />

community involvement and their philosophy of treating<br />

every customer like a member of their family.<br />

The Good Neighbor Award was given to the Hydes<br />

after they were nominated by their fellow residents of<br />

the community. A plaque was presented to them at<br />

the first annual Good Neighbor Awards Banquet, which<br />

was held on Oct. 22, 2007, at the Oklahoma History<br />

Center.<br />

TSS Program<br />

TSS Customer Satisfaction Surveys - Make Your Opinion Count!<br />

The TSS Customer Satisfaction survey launched Monday, November 12, and will close on Saturday,<br />

December 15. Email invitations were sent to participating TSS Shops that had valid e-mail addresses listed<br />

in our database, which was a total of 3,555. All TSS members are encouraged to participate in this<br />

important feedback mechanism. To complete the survey, please follow the instructions below:<br />

• The TSS Customer Satisfaction survey is now available on http://www.acdelcotechconnect.com/.<br />

A new pop-up box will appear that will ask you to take the survey, which will take approximately 20<br />

minutes to complete. You will need to know your 6 digit <strong>ACDelco</strong> account number that starts with<br />

the number 6 and your zip code. If you get interrupted, you may leave the survey process and come<br />

back to where you left off and complete it. Please take a few moments to complete the survey. The<br />

future direction of the TSS Program is determined by the feedback that you give us and comments<br />

you make!<br />

In the News<br />

<strong>ACDelco</strong> TSS Account in the News:<br />

Lou's Car Care (owner Lou Cannata, Sr.), Baldwinsville, NY, was recently featured in 11 weekly<br />

publications in the Syracuse area: "Lou's Car Care is Ready to Meet all Your Service Needs."<br />

Do you have any news or interesting information you would like to share? Then we would be happy to here<br />

from you! Please e-mail your information to staci.shelton@gm.com and we will be happy to include you in<br />

the news!<br />

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