Keselamatan pasien - KMPK
Keselamatan pasien - KMPK
Keselamatan pasien - KMPK
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System approach to patient safetyContributing factorsRCA, FMEAAdverse eventIncident & Critical IncidentStructure – Process – OutcomeStandard of careHazardLatent ConditionNotes:Term to be avoided:Blame, Fault, Negligence,RecklessnessActive Failure: Accident:• Unsafe acts Complication• Errors• Violation• Sabotage• Errors:• Human (slips, lapses, mistakes)• Medical• MedicationSumber:The Canadian Patient SafetyDictionary, October 200336