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Keselamatan pasien - KMPK

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Process and outcome• Incident: : events, processes, practices, or outcome that arenoteworthy by virtue of the hazards they create for, or theharms they cause, patients• Critical incidents: : an incident resulting in serious harm (lossof life, limb, or vital organ) to the patient, or the significant riskthereof.• Adverse event:• An unexpected and undesired incident directly associated with the care orservice provided to the patient• An incident that occurs during the process of providing health care andresults in patient injury or death• Adverse outcome for patient including an injury or complication.41

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