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Keselamatan pasien - KMPK

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Rantai efek perbaikanmutu Donald BerwickSumber:Berwick, D.M., Big issues in the next ten years ofImprovement, Academy fro Health Service Research andHealth Policy Annual Meeting, Washington DC, June 24, 2002Berwick, D.M., DM A user’s Manual For The IOM’s ‘Qaulity Chasm’Report, Health Affairs, Vol 21, No 3, May/June 200247

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