RLROBC0301XW manual.pdf - E-milione E-milione

eng
Rolando BC 301 XW TOKEN
USER AND MAINTENANCE MANUAL
Warranty conditions
Dear Customer,
we would like to congratulate you for the purchase you’ve made, certain that the product you
have chosen will guarantee your utmost satisfaction. For your comfort, we wish to summarize
the warranty conditions valid for the product you have purchased.
- The warranty is valid from the date of purchase documented on the valid fiscal document
(receipt or invoice) for the period established by the current laws (Leg. Decree of 02.02.2002
no. 24 which implements Directive 1099/44/EC) or, in other words, for 24 months (in case you
have purchased the product with a receipt) or for 12 months (if you have purchased it with
an invoice).
- If a valid fiscal document is missing (receipt or invoice), you cannot benefit of the warranty
rights. Please be reminded that the fiscal document MUST specify the purchased product,
besides the amount.
- The right to receive customer service must be exercised with the retailer where you have
purchased the product.
- The seller is responsible for any defects of non-compliance that appear within the term of
24 months from the date the product is delivered to you, provided that the non-compliance
is reported within two months from when you first noticed it. It is customarily the consumer’s
responsibility to prove that he/she has purchased the product from the seller, the date of purchase
and the presence of any non-compliances at the time the product is delivered.
- It is a sound practice to store the package and all the accessories contained in it intact, because
should the product need to be sent to a technical lab, it is advisable to use the original
intact package with all the accessories.
- We recommend that you ship the product via carrier or insured postal package.
- This warranty does not cover the accessories, such as the brushes, cables or filters.
- The service under warranty is carried out so that the defective parts are replaced or repaired
free of charge.
- The service carried out under warranty does not extend the warranty term, nor do they start
a new warranty period.
- Any claims outside the scope of these conditions, for damages external to the product, cannot
be accepted.
- We reject claims for damages during the warranty period: if improper or poor maintenance
has been carried out; if the product is improperly installed, or if it is connected to an AC socket
with incorrect voltage; if repairs have been carried out by unauthorized persons; if the product
has not been transported in an appropriate package, causing damage during its transport.
- We do not accept claims for damages: if the serial number has been removed; if the product
has been damaged during transport.
- The warranty is only valid for the first buyer and cannot be transferred to anyone else.
- This product has been developed for domestic use.
We confirm our availability and encourage you to contact us by e-mail at:
customercare@ctcshop.it or at the phone number (+39) 049-8945142 should you have any
need. For any information you may need, please refer to our website: www.rolandoshop.it
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