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<strong>BSHS</strong> <strong>401</strong> Complete Course<br />
<strong>BSHS</strong> <strong>401</strong> Complete Course<br />
<strong>BSHS</strong> <strong>401</strong> Week 1 DQ 1<br />
<strong>BSHS</strong> <strong>401</strong> Week 1 DQ 2<br />
<strong>BSHS</strong> <strong>401</strong> Week 1 Individual Assignment Case Management Brochure<br />
<strong>BSHS</strong> <strong>401</strong> Week 2 DQ 1<br />
<strong>BSHS</strong> <strong>401</strong> Week 2 DQ 2<br />
<strong>BSHS</strong> <strong>401</strong> Week 2 Individual Assignment Geriatric Case Management<br />
<strong>BSHS</strong> <strong>401</strong> Week 3 DQ 1<br />
<strong>BSHS</strong> <strong>401</strong> Week 3 DQ 2<br />
<strong>BSHS</strong> <strong>401</strong> Week 3 Individual Assignment Journal Entry Three<br />
<strong>BSHS</strong> <strong>401</strong> Week 3 Individual Assignment Thirteen roadblocks to<br />
communication<br />
<strong>BSHS</strong> <strong>401</strong> Week 4 DQ 1<br />
<strong>BSHS</strong> <strong>401</strong> Week 4 DQ 2<br />
<strong>BSHS</strong> <strong>401</strong> Week 4 Individual Assignment Journal Entry Four<br />
<strong>BSHS</strong> <strong>401</strong> Week 4 Learning Team Partnering with families of children with<br />
special needs<br />
<strong>BSHS</strong> <strong>401</strong> Week 5 DQ 1<br />
<strong>BSHS</strong> <strong>401</strong> Week 5 DQ 2<br />
<strong>BSHS</strong> <strong>401</strong> Week 5 Individual Assignment Documenting and Monitoring<br />
<strong>BSHS</strong> <strong>401</strong> Week 5 Individual Assignment Journal Entry Five<br />
<strong>BSHS</strong> <strong>401</strong> Week 5 Learning Team Assignment Managing Occupational Stress<br />
<strong>BSHS</strong> <strong>401</strong> Week 5 Team Assignment Case Management Interview<br />
Presentations<br />
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<strong>BSHS</strong> <strong>401</strong> Week 5 Team Assignment Case Management Interview<br />
Presentations<br />
<strong>BSHS</strong> <strong>401</strong> Week 5 Team Assignment Case Management Interview<br />
Presentations<br />
Resource: University of Phoenix Material: Case Manager Interview Questions<br />
Select a case manager to interview for this assignment; each team member should<br />
choose a different person.
Use one question from each category within the University of Phoenix Material:<br />
Case Manager Interview Questions document to help you conduct the interview.<br />
You may use additional questions if needed.<br />
Develop a 10- to 20-slide Microsoft® PowerPoint® presentation.<br />
For assistance with this type of assignment, review these resources.<br />
Address the following in your presentation:<br />
Highlights of each case management interview<br />
Top 10 interview responses that reflect how case managers function in the real<br />
world<br />
One response from each of the five categories of questions must be included.<br />
List major points in the slides. Include detailed explanations in the speaker notes<br />
section that correlate to each point.<br />
Include videos, audio, photos, diagrams, or graphs as appropriate.<br />
Format your presentation consistent with APA guidelines.<br />
Submit the Microsoft® PowerPoint® presentation assignment.<br />
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<strong>BSHS</strong> <strong>401</strong> Week 5 Learning Team Assignment Managing Occupational Stress<br />
Write a paper with a minimum of 500 words. Discuss strategies for self-care and<br />
continued growth using information from the article. Cover these categories:<br />
Nature of the business
Person-environment fit<br />
Individual stress management strategies<br />
Organizational stress management interventions<br />
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<strong>BSHS</strong> <strong>401</strong> Week 5 Individual Assignment Journal Entry Five<br />
<strong>BSHS</strong> <strong>401</strong> Week 5 Individual Assignment Journal Entry Five<br />
Research another community resource that differs from the resources included in<br />
the previous weeks’ journal entries.<br />
Research methods may include making a site visit or phone call to the organization<br />
or agency.<br />
Write a 350- to 700-word journal entry about the community resource.<br />
Identify the resource’s service delivery area, the population served, the services<br />
provided, the eligibility requirements, and if required, the referral process.<br />
Include whether or not you would refer clients to access this resource.<br />
Format your journals consistent with APA guidelines.<br />
Submit completed journal entry.<br />
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<strong>BSHS</strong> <strong>401</strong> Week 5 Individual Assignment Documenting And Monitoring<br />
Write a paper with a minimum of 500 words. Discuss what you have learned about<br />
documenting and recording in each of the following areas:<br />
Writing contact notes<br />
Tips for writing better notes (avoid hostility, document your interactions,<br />
document significant aspects of the contact, be clear and precise, use quotations,<br />
avoid contradictions, use language clients can understand, accurately describe<br />
disabilities)<br />
Do not be judgmental<br />
Provide evidence of agreement<br />
Making changes to the plan<br />
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<strong>BSHS</strong> <strong>401</strong> Week 5 DQ 2<br />
What are some ways to prevent burnout and reduce stress? What are some<br />
consequences of not having a burnout prevention plan?<br />
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<strong>BSHS</strong> <strong>401</strong> Week 5 DQ 1<br />
When is it appropriate to terminate a case? Explain.<br />
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<strong>BSHS</strong> <strong>401</strong> Week 4 Learning Team Partnering With Families Of Children<br />
With Special Needs<br />
Write a paper with a minimum of 500 words. Discuss partnering with families of<br />
children with special needs using information from the article below. Cover these<br />
categories:<br />
Stages of adjustment<br />
IFSP and IEP services<br />
Strategies for working with families of children with disabilities (understand<br />
family life & learn about the disability)<br />
Strategies for working with families of children with disabilities (communicate<br />
frequently with families & working with challenging situations)<br />
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<strong>BSHS</strong> <strong>401</strong> Week 4 Individual Assignment Journal Entry Four<br />
<strong>BSHS</strong> <strong>401</strong> Week 4 Individual Assignment Journal Entry Four<br />
Research another community resource that differs from the resources included in<br />
the previous weeks’ journal entries.<br />
Research methods may include making a site visit or phone call to the organization<br />
or agency.<br />
Write a 350- to 700-word journal entry about the community resource.<br />
Identify the resource’s service delivery area, the population served, the services<br />
provided, the eligibility requirements, and if required, the referral process.<br />
Include whether or not you would refer clients to access this resource.
Format your journals consistent with APA guidelines.<br />
Submit completed journal entry.<br />
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<strong>BSHS</strong> <strong>401</strong> Week 4 DQ 2<br />
Examine two of the communication skills that facilitate change:<br />
Make it safe to explore<br />
Steer around initial worries<br />
Articulate self determination<br />
Help people talk about change<br />
Discuss discrepancies<br />
Allow people to express ambivalence<br />
Bring out confidence<br />
Facilitate commitment<br />
Reflect the opposite side<br />
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<strong>BSHS</strong> <strong>401</strong> Week 4 DQ 1<br />
Write a goal statement for one of the client situations below. The information is<br />
limited, so use your imagination to fill in the gaps. Make sure that each statement<br />
has the following criteria:<br />
1. Specific, clear, easily repeated<br />
2. Conductive to general improvement in the client’s life<br />
3. Realistic<br />
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<strong>BSHS</strong> <strong>401</strong> Week 3 Individual Assignment Thirteen Roadblocks To<br />
Communication<br />
Write a paper with a minimum of 500 words. Discuss the thirteen roadblocks to<br />
communication.<br />
ordering, directing, commanding<br />
warning, admonishing, threatening<br />
exhorting, moralizing, preaching<br />
advising, and giving solutions or suggestions<br />
lecturing, teaching, giving logical arguments<br />
judging, criticizing, disagreeing, blaming<br />
praising, agreeing<br />
name calling, ridiculing, shaming<br />
interpreting, analyzing, diagnosing<br />
reassuring, sympathizing, consoling, supporting<br />
probing, questioning, interrogating<br />
withdrawing, distracting, humoring, diverting<br />
using the phrase, “I understand”<br />
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<strong>BSHS</strong> <strong>401</strong> Week 3 Individual Assignment Journal Entry Three<br />
<strong>BSHS</strong> <strong>401</strong> Week 3 Individual Assignment Journal Entry Three<br />
Research another community resource that differs from the resources included in<br />
the previous weeks’ journal entries.<br />
Research methods may include making a site visit or phone call to the organization<br />
or agency.<br />
Write a 350- to 700-word journal entry about the community resource.<br />
Identify the resource’s service delivery area, the population served, the services<br />
provided, the eligibility requirements, and if required, the referral process.<br />
Include whether or not you would refer clients to access this resource.<br />
Format your journals consistent with APA guidelines.<br />
Submit completed journal entry.<br />
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<strong>BSHS</strong> <strong>401</strong> Week 3 DQ 2<br />
Discuss one of the following aspects of questions:<br />
closed questions<br />
open questions<br />
questions that make the client feel uncomfortable<br />
tips for asking open questions<br />
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<strong>BSHS</strong> <strong>401</strong> Week 3 DQ 1<br />
Explore two of the following aspects of listening and responding:<br />
Reflective listening<br />
Responding to feelings<br />
Responding to content<br />
Positive reasons for reflective listening<br />
Points to remember when using reflective listening<br />
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<strong>BSHS</strong> <strong>401</strong> Week 2 Individual Assignment Geriatric Case Management<br />
Read Gay, B. J. (2010, May/June ). Geriatric care management: A growing need.<br />
Professional Case Management , 15(3), 168-170.<br />
Write a paper with a minimum of 500 words. Discuss geriatric case management.<br />
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<strong>BSHS</strong> <strong>401</strong> Week 2 DQ 2<br />
Examine two of the following aspects of client’s rights:<br />
Informed consent<br />
Confidentiality<br />
Release of information form<br />
Release of information regarding HIV/AIDS<br />
Collegial sharing<br />
Guarding confidentiality on the phone and other conversations<br />
Minors and the infirm<br />
Minimum necessary rule<br />
When you can break confidentiality
Privacy<br />
HIPAA<br />
Self determination<br />
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<strong>BSHS</strong> <strong>401</strong> Week 2 DQ 1<br />
Discuss one of the following aspects of privileged communication:<br />
legal proceedings<br />
protecting clients and others from harm<br />
mandated reporting<br />
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<strong>BSHS</strong> <strong>401</strong> Week 1 Individual Assignment Case Management Brochure<br />
Read chapter 2 and Chapter 3: Case Management: Definition and Responsibilities.<br />
Create a Case Management Brochure that includes the following<br />
brief history of case management , different case management functions<br />
1 – Outreach to clients or the identification of clients<br />
2 – Assessment of needs<br />
3 – Service or treatment planning<br />
4 – Linking or referring clients to appropriate resources<br />
5 – Monitoring cases to ensure that services are delivered and used the holistic<br />
approach
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<strong>BSHS</strong> <strong>401</strong> Week 1 DQ 2<br />
Define two of the following case management terms:<br />
1. · Assessment<br />
2. · Referral<br />
3. · Formal services<br />
4. · Informal services<br />
5. · Individualized case plan<br />
6. · Community resources<br />
7. · Service coordination<br />
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<strong>BSHS</strong> <strong>401</strong> Week 1 DQ 1<br />
Define two of the following levels of case management:<br />
1. · Administrative case management<br />
2. · Resource identification<br />
3. · Intensive case management<br />
4. · Targeted or blended case management<br />
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