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IT-Branchepublikation: ERP - Nyhedsbrev for Bestyrelser

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2011 <strong>ERP</strong> BUyER’S gUIdE FOR<br />

MEdIUM aNd LaRgE MaNUFaCTURERS<br />

by Gabriel Gheorghiu and Aleksey Osintsev, Technology Evaluation Centers<br />

bUSINESS SOFTwArE ChALLENGES<br />

FOr MEDIUM AND LArGE MANUFACTUrErS<br />

To address the challenges in today’s business market, medium<br />

and large manufacturers often look to their enterprise resource<br />

planning (ErP) system, the proper functioning of which affects<br />

all aspects of the business nolens volens. These companies need<br />

a robust ErP system that can handle complex operations across<br />

departments, the exponential growth of data, etc., optimally<br />

integrating all aspects of the business into one coherent system<br />

to facilitate the entire manufacturing process.<br />

bIGGEr IS COMPLICATED<br />

For the purpose of this buyer’s Guide <strong>for</strong> ErP <strong>for</strong> Medium and<br />

Large Manufacturers, we define medium and large companies<br />

as those enterprises with more than 500 employees and more<br />

than $100 million (USD) in annual revenue. Companies of this<br />

magnitude usually operate within a multisite or multinational<br />

environment, and necessitate a system that addresses their<br />

multidimensional reality.<br />

It is erroneous to think that large manufacturing companies<br />

simply produce many more finished products than small<br />

companies in the same industry and that the challenges both<br />

types of companies face are proportional to their size.<br />

The truth is that the complexity of a company’s operations<br />

increases exponentially relative to its size. Larger companies<br />

need to manage not only more inventory, sales transactions,<br />

people, but also different software solutions, business entities,<br />

multiple levels of management, national and international<br />

laws and regulations, local cultures, and unwritten rules. The<br />

interactions among all parties involved, whether within or outside<br />

the company, are so numerous that managing them becomes<br />

extraordinarily difficult.<br />

To add to the complexity, customer behavior and needs are<br />

constantly changing, technology is advancing at a very fast pace,<br />

and companies keep accumulating large amounts of data that, if<br />

not managed properly, verge on becoming overwhelming.<br />

ADDrESSING ThE ChALLENGES<br />

To accommodate the a<strong>for</strong>ementioned changes without<br />

jeopardizing their business activities, medium and large<br />

companies must address the following challenges:<br />

Use of Legacy Systems<br />

Large businesses pioneered the first corporate software packages<br />

some 30 to 40 years ago, the tools of which were cumbersome,<br />

extremely expensive, and only af<strong>for</strong>dable to large organizations.<br />

Later on, with the emergence of less expensive and smaller-sized<br />

computing devices, organizations and businesses of lower scale<br />

started using ErP software.<br />

These software remnants, many of which are still being used and<br />

are running well today, are referred to as “legacy applications.”<br />

Although many users are still satisfied with these legacy systems,<br />

companies are finding them increasing difficult to maintain every<br />

year and want to build on them—they are incredibly stable,<br />

customary, and extremely reliable, but are dramatically outdated,<br />

inconvenient, and inflexible.<br />

COMPLIANCE w<strong>IT</strong>h LAwS AND rEGULATIONS<br />

businesses must address various compliance regulations and<br />

standards (regarding, e.g., areas such as payroll, financials,<br />

asset management, training, hazardous materials, as well as<br />

local, national, and international rules and regulations) and avoid<br />

paying hefty penalties and fines.<br />

As medium and particularly large companies often operate in<br />

more than one region or country, they must follow the rules of<br />

the governing legislation while complying with various security,<br />

financial, safety, work<strong>for</strong>ce, and many other local, national, and<br />

multinational standards. These regulations are intended <strong>for</strong><br />

the general purpose of providing a business environment that<br />

stimulates and often directs the production of goods and services<br />

that are of the highest quality and are safe <strong>for</strong> consumers, society,<br />

and the environment. And, of course, different countries have<br />

different regulations. Even in countries with similar general<br />

compliance standards, differences in specific regulations exist,<br />

as, <strong>for</strong> instance, in the layout of safety documents or the details<br />

included in accounting reports.<br />

(rE)ENGINEErING bUSINESS PrOCESSES<br />

businesses must be able to quickly and seamlessly integrate<br />

their changing processes (due to changing customer needs<br />

and slow reaction from vendors) within their operations to<br />

maintain their competitiveness in a fierce market. business<br />

effectiveness considerations can lead to the adoption of the<br />

parsimonious production philosophy known as “Lean.” As one<br />

area or department of the business changes, with the supporting<br />

systems in place other areas or departments can easily follow.<br />

In recent years, the ease of accommodating changes to the<br />

business environment has become one of the most important<br />

capabilities of ErP software <strong>for</strong> companies of any size and in any<br />

industry. This applies particularly to large and upper segments of<br />

medium enterprises. There are a few reasons <strong>for</strong> this.<br />

Firstly, businesses often need to be able to per<strong>for</strong>m massive and<br />

widely expanded operations or transactions in different ways,<br />

depending on factors such as geography, generally accepted<br />

business practices in certain locations, or regional regulations.<br />

Software systems there<strong>for</strong>e should have the technical capability<br />

to accommodate a variety of procedures that allow <strong>for</strong> per<strong>for</strong>ming<br />

the same business process in different ways.<br />

Secondly, businesses often face many high-impact changes to<br />

their processes. A company has to be competitive and be able<br />

<strong>IT</strong>-<strong>Branchepublikation</strong>: <strong>ERP</strong> 2013<br />

27

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