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4<br />

CONTENTS<br />

7 WELCOME<br />

9 ABOUT US<br />

11 WHAT WE DO<br />

13 HOW WE DO IT<br />

15 CAMPAIGNS<br />

16 BACARDI<br />

18 BIG EARTH<br />

20 DEPARTMENT FOR TRANSPORT<br />

22 ERISTOFF<br />

24 TEAM HTC-HIGHROAD<br />

LEFT: Charley Boorman and Ewan McGregor at the<br />

Southern-most tip of the Continent of Africa. Capitalize designed<br />

PR campaigns for the hit TV programmes ‘Long Way Down’<br />

and ‘Long Way Round’ in collaboration with the production<br />

<strong>company</strong> Big Earth – creating a lasting legacy of interest in the<br />

programmes which in turn drives high sales for DVDs and books.<br />

26 JD SPORTS<br />

28 MERRELL<br />

30 THE MOTORCYCLE INDUSTRY<br />

32 PUMA<br />

34 RAY-BAN<br />

36 SOUTHERN COMFORT<br />

38 STANDARD CHARTERED BANK<br />

40 WORLD MATCH RACING TOUR<br />

42 OLYMPIC SPORTS<br />

45 CONTACT US<br />

5


WELCOME<br />

Welcome to Capitalize. Our mission is to create fans for brands.<br />

This book showcases the successful client relationships we have developed since we started in 1995.<br />

At Capitalize we are passionate about brand engagement and believe that it is the most effective form<br />

of marketing. For us, brand engagement is not about the number of people who see our clients’ logos.<br />

It is ensuring that the right people have a powerful and meaningful dialogue with your brand.<br />

Our business is about people, passionate people, empowered people, fans and avid fans. It is the new<br />

frontier of marketing; it is the BrandFan ® business.<br />

Our journey has been significant. We have grown organically from a one-man business into a leader<br />

in our field, and into a global operator with a broad portfolio of clients including some of the world’s<br />

biggest brands.<br />

We hope the following pages stimulate you to want to find out more about our people, our tools and<br />

our work. If you would like more information on Capitalize and our BrandFan ® programme please<br />

don’t hesitate to contact me personally at richardm@<strong>capitalize</strong>.co.uk.<br />

6 7<br />

Richard Moore<br />

CEO


A favourite at Capitalize, and a very memorable image, is the<br />

skeleton created for our client Southern Comfort as part of<br />

an experiential marketing campaign the Southern Comfort<br />

Crawdaddy Arena – Electric Picnic. For more details see page 36.<br />

ABOUT US<br />

We use creative marketing communications to forge powerful relationships between brands and people.<br />

We work with:<br />

• Global brands like BACARDI, Ray-Ban, Standard Chartered Bank, PUMA and Merrell<br />

• Sponsors involved in national and international events<br />

• Rights holders, sports bodies, music events and third sector organisations<br />

We thrive on our long-term relationships, knowledge, innovation, passion and commitment. We love<br />

the work we do for our clients and the results we create.<br />

We take great pride in the many awards we have won and are motivated by results. But we want to be<br />

successful in the right way. In a team-focused and loyal way where everyone benefits – clients, staff,<br />

suppliers and anyone else we come into contact with. In a way that makes us proud of our successes<br />

and the way we achieve them.<br />

We try and do our bit for the world, too. Whether it’s through sponsoring our employees’ own charities<br />

for marathon runs and bike rides, or supporting Capitalize’s nominated charity StreetGames – that<br />

provides ‘Doorstep Sport’ to really disadvantaged young people, or by trying to be green by reducing,<br />

reusing and recycling.<br />

8 9


A BrandFan ® is someone who can obsess; who can be fun;<br />

is active; uses social media; who will love your brand for life.<br />

WHAT WE DO<br />

We use a variety of marketing tools to create fans for brands, or BrandFans ® .<br />

BrandFans ® are people who don’t just buy products or services; they are passionate about them.<br />

BrandFans ® are knowledgeable, loyal and committed. What’s more, they are prepared to tell their<br />

friends about a brand and convince them to give them a try as well.<br />

We’ve spent lots of time understanding and reviewing which fans are the most valuable to brands. In<br />

particular, how marketing plays a vital role in retaining and recruiting more fans for brands.<br />

Our panel of 18,000 people can help tell how many fans a brand has. Who they are, what they like and<br />

don’t like. We know how a brand can engage more fans, which in turn results in brand growth, and<br />

ultimately sales.<br />

we create fans for brands<br />

10 11


At Capitalize we’re fans of our brand, and there’s no<br />

harm in shouting about it from time to time.<br />

That’s why we often turn up in the Capitalize truck.<br />

HOW WE DO IT<br />

To create BrandFans ® for our clients we use a wide range of marketing tools including:<br />

• Experiential Events<br />

• Student Marketing<br />

• Trade Marketing<br />

• PR<br />

• Digital and Social Media<br />

• Sponsorship<br />

Each of these tools is built on great insight, is executed with creative flair, world class client servicing<br />

and evaluation.<br />

Our specialist teams of Experiential Events, Student & Youth Marketing, PR & Communications and<br />

Sponsorship help clients build their brands, change behaviour and drive sales.<br />

Each team is able to draw on the expertise and dedicated support of our<br />

in-house planning team, creative team and production team.<br />

Whatever the channel, we create fantastic campaigns and implement them brilliantly.<br />

great insight, creativity and production<br />

12 13


CAMPAIGNS<br />

making it happen<br />

14 15


BACARDI<br />

Since 1996 Capitalize has helped BACARDI to be a drink of choice<br />

for LDA to 24 year olds. We have a deep understanding of what<br />

young people want and continually adapt our campaigns so<br />

BACARDI is relevant in their lives.<br />

Our campaigns include the award winning BACARDI B-Live music<br />

festival programme, student brand ambassador programmes,<br />

sampling-plus campaigns, on-trade engagement and other major<br />

event experiences. Whatever tools we use, we create a powerful<br />

relationship between BACARDI and young drinkers. We help<br />

make people lifetime fans of the brand and to recommend it to<br />

their friends.<br />

The results speak for themselves. BACARDI is the number 1 rum<br />

in the UK and at our events the propensity to buy BACARDI has<br />

increased 21% points. Our BrandFan ® research shows BACARDI<br />

has more fans than any other drinks brand among Innovators and<br />

Early Adopters, and BACARDI is the brand they are most likely to<br />

rave about above all other alcohol brands.<br />

Award winning BACARDI<br />

B-Live at Electric Picnic,<br />

Ireland.<br />

The BACARDI Student<br />

Brand Ambassador<br />

Programme.<br />

16 17


18<br />

BIG EARTH<br />

Big Earth is the pioneering creator of hit TV programmes<br />

Long Way Round and Long Way Down (with Ewan McGregor<br />

and Charley Boorman) and travel TV series By Any Means<br />

(with Charley Boorman).<br />

Capitalize worked with Big Earth to design PR campaigns for their<br />

TV programmes, creating and engaging fans, driving TV and online<br />

audience figures. The campaigns also created a lasting legacy of<br />

interest in the programmes, which in turn drove merchandise sales.<br />

Ewan and Charlie filming<br />

Long Way Round.<br />

19


DEPARTMENT FOR TRANSPORT THINK!<br />

The UK Department for Transport chose Capitalize to activate<br />

its THINK! road safety sponsorship of the British Superbike<br />

Championship (BSB).<br />

Our experiential and PR campaign was directly targeted at<br />

leisure motorcycle riders and our specialist insight ensured<br />

safety messaging was delivered in exactly the right tone of voice.<br />

Campaign highlights included an interactive on-site ‘academy’ and<br />

THINK! BSB radio station to encourage further rider training.<br />

Research shows that the THINK! sponsorship had 90% relevancy<br />

amongst BSB fans and was considered a welcome sponsor by 98%<br />

of BSB spectators.<br />

Research shows that the THINK!<br />

sponsorship had 90% relevancy<br />

amongst BSB fans and was<br />

considered a welcome sponsor<br />

by 98% of BSB spectators.<br />

20 21


ERISTOFF<br />

ERISTOFF, the Georgian vodka brand from “the land of the wolf”,<br />

challenged Capitalize to create an experiential campaign targeting<br />

the skiing community and creating a drinking ritual which could be<br />

replicated at home.<br />

Working in partnership with Snowbombing Festival in Mayrhoffen,<br />

Capitalize created the successful Party in the Eristoff Forest, where<br />

Fat Boy Slim and The Prodigy headlined along with a Pop Up Forest<br />

bar on site. With the ERISTOFF iPhone app, Captialize created an<br />

unique platform to communicate the brand and add value to the<br />

bombers experience through mechanics such as “ERISTOFF Secrets”<br />

which provided value added content. In conjunction with drinks<br />

promotions, sampling, a UK wide club tour, Facebook promotions,<br />

photo uploads, and an unique partnership with professional skier<br />

Joe Tyler, ERISTOFF has been positioned as a forward-thinking<br />

brand that creates fans in a creative and explorative way.<br />

After its highly successful launch in the UK, ERISTOFF has the<br />

highest weighted rate of sale in the vodka category.<br />

FROM THE LAND OF THE WOLF<br />

Pop-up bars throughout Europe help Eristoff<br />

engage with LDA drinkers.<br />

22 23


HTC-HIGHROAD<br />

HTC-Highroad is the world’s most successful professional road<br />

cycling team.<br />

With the team already enjoying a high media profile within the<br />

cycling world thanks to its incredible success, Capitalize engaged<br />

new fans for the team through major international features, digital<br />

engagement and social media. Our PR campaigns have generated<br />

international media features across the US, Europe and Asia.<br />

Team HTC-Highroad and<br />

Mark Cavendish, the world’s<br />

leading pro-cycling team.<br />

Wind tunnel testing at the McClaren Mercedes F1<br />

team HQ was a major PR event.<br />

24 25


JD SPORTS<br />

JD-Live was a two-way music marketing collaboration between<br />

JD Sports & PUMA. It leveraged both brands’ music heritage and<br />

fashion expertise, creating an exclusive music community focused<br />

on the key North West of England market.<br />

By creating a web community that aligned JD and PUMA with<br />

credible up and coming music acts who were performing locally,<br />

Capitalize then built customer affinity through exclusive offers and<br />

insider information, which in turn drove valuable footfall into JD<br />

stores. As a result of the activity, the JD-Live community of fans<br />

grew by 10% week on week over the period of the campaign.<br />

26 27


MERRELL<br />

Merrell, the world’s best-selling outdoor shoe brand, appointed<br />

Capitalize to help develop its media profile.<br />

We have created an innovative PR plan with a sustained<br />

programme of media hooks designed to engage more fans.<br />

The development of unique style capsules has seen the brand<br />

establish a stronger presence in lifestyle media while the<br />

development and activation of partnerships with the UK National<br />

Parks and Breakthrough Breast Cancer have been central in<br />

bringing new fans to Merrell and driving a sales increase of 25%.<br />

Fun meets function; the new Merrell range is<br />

perfect for ‘urban athletes’.<br />

28 29


THE MOTOR CYCLE INDUSTRY ASSOCIATION<br />

Get On is the UK motorcycle industry’s largest ever marketing<br />

campaign and has the sole objective of getting more people on<br />

two wheels. The public can engage with biking by trying out a<br />

motorcycle in a free one hour session.<br />

Capitalize was selected to create fans of life on two wheels<br />

through traditional media, celebrity endorsement, digital<br />

marketing and social networking. Our campaign aims to convert<br />

10% of people who take the free session to become riders. We are<br />

delivering up to seven times that with nearly 70% of these people<br />

going on to take further training.<br />

Simon Webbe of Blue, just one of<br />

a team of celebrity ambassadors<br />

for Get On.<br />

GET ON<br />

The MIRA Climatic Chamber provided the<br />

perfect location to demonstrate how cycling kit<br />

has improved and to help recruit lapsed riders.<br />

Darren Gough, Gethin Jones, Shobna Gulati<br />

and Jill Halfpenny on their epic motorbike<br />

adventure in Lesotho for Get On.<br />

30 31


32<br />

PUMA<br />

Having announced its involvement in the Volvo Ocean Race, the<br />

team at PUMA turned to Capitalize to help maximise revenue from<br />

the sponsorship and build a new fan base from scratch.<br />

Our multi-award winning, fully integrated PUMA Mast Challenge<br />

campaign involved a live and interactive “advert” featuring a<br />

replica 70ft race boat in head-turning locations in London, Paris,<br />

Stockholm and Galway. The campaign included digital media, PR,<br />

sampling, celebrity endorsement and above-the-line support.<br />

Over 3.8 million people visited the Volvo Ocean Race Stopover<br />

Villages and saw PUMA in action. TV and print media coverage<br />

for PUMA Ocean Racing was valued at $51 million. 660,000<br />

unique users logged onto www.pumaoceanracing.com. Retail<br />

expectations were exceeded after sales in PUMA City on a single<br />

day in Boston topped daily sales in any PUMA store<br />

ever worldwide.<br />

PUMA Ocean Racing take<br />

second place overall in the<br />

Volvo Ocean Race 2008-09.<br />

The award winning<br />

PUMA Mast Challenge<br />

engaged with new fans<br />

in new locations.<br />

33


RAY-BAN RAY-BAN ROOMS<br />

Ray-Ban has enjoyed a fantastic resurgence in recent years.<br />

Capitalize took the iconic sunglasses brand into the music arena in<br />

2007, identifying music festivals and celebrity collaboration as the<br />

best way to drive brand reappraisal and shift product perception.<br />

We developed The Ray-Ban Rooms, a music proposition inspired<br />

by the world’s greatest rock venues, which allows fans to enter<br />

Ray-Ban’s world on and off line, at music festivals and in-store.<br />

Our events have incorporated live performances, acoustic<br />

recordings and DJ sets by some of the hottest music talent including<br />

Florence and the Machine, Ladyhawke, The View and Hockey.<br />

‘Kit Room’ areas and interactive “Colorize” touch screens at our<br />

events allow product trial and purchase, and in-store promotions<br />

with Sunglass Hut ensure the latest Ray-Ban frames are the hero.<br />

The campaign has influenced both new and loyal fans and involved<br />

celebrities such as Kate Moss and Paloma Faith, ensuring Ray-Ban<br />

is the Number 1 sunglasses brand in the UK.<br />

Ray-Ban pop-ups at<br />

Camden Crawl and major<br />

high street retailers.<br />

Cate Le Bon, one of the performers<br />

at the Ray-Ban Rooms.<br />

34 35


SOUTHERN COMFORT<br />

The Mardi Gras-inspired brand Southern Comfort turned to Capitalize<br />

to help it demonstrate its relevance to discerning drinkers.<br />

We developed the highly successful sponsorship of Electric Picnic and<br />

created The Carnival of Souls, a Mardi Gras themed troupe of roaming<br />

performers who drove traffic to the stage while entertaining the<br />

masses. Sampling and trade hospitality also enabled us to gain new<br />

legions of fans for Southern Comfort, with over 200,000 experiencing<br />

the brand.<br />

“I can’t think of a better brand to work with than Southern Comfort or<br />

a more appropriate partnership”<br />

JOHN REYNOLDS, MD POD CONCERTS, ELECTRIC PICNIC<br />

36 37<br />

Perfect serve at the<br />

Crawdaddy Arena.


STANDARD CHARTERED<br />

Since 2006 Capitalize has provided the global bank with<br />

sponsorship, PR and event solutions across its varied sponsorship<br />

properties. Our award-winning campaigns have underpinned the<br />

Bank’s strategic intent to be the world’s best international bank,<br />

and amplified its commitment to sustainability and staff motivation.<br />

Our work for Standard Chartered spans the high profile title<br />

sponsorship of Liverpool Football Club, the Bank’s historic<br />

partnership with international marathons and running events, as<br />

well as corporate PR.<br />

Campaigns have included The Greatest Race on Earth – a marathon<br />

running series across Africa and Asia, The Standard Chartered<br />

Great City Race – a corporate running challenge, and the Standard<br />

Chartered Football Clinic community engagement project.<br />

Evaluation from one of our events revealed that 96% of Standard<br />

Chartered staff said the sponsorship makes them proud to work<br />

for the Bank.<br />

‘Seeing is Believing’ ambassador<br />

Henry Wanyoike visits Thika School<br />

for the Blind in Africa to help raise<br />

awareness for the campaign.<br />

Liverpool FC Soccer Clinics as part of<br />

Standard Chartered Bank’s support of<br />

Seeing is Believing.<br />

38 39


WORLD MATCH RACING TOUR<br />

The World Match Racing Tour is the leading professional sailing<br />

race series, featuring the world’s best sailors competing for the<br />

biggest prize in sailing.<br />

Capitalize was chosen to design and implement a global PR plan<br />

around the international series, profiling the teams and skippers in<br />

lifestyle, national, business and specialist sailing outlets. Our work<br />

generates media coverage throughout Europe, Asia and the US.<br />

A new digital strategy has been created placing greater emphasis<br />

on generating engaging content which allows fans to get under the<br />

skin of the sport and follow the series when and how they want.<br />

Great Britain’s Ian Williams in action at the<br />

Portimão Portugal Match Cup.<br />

40 41


OLYMPIC SPORTS<br />

Since before the announcement of the London 2012 Olympic<br />

Games and Paralympic Games Capitalize has provided<br />

communications consultancy for a range of Olympic sports, as<br />

their governing bodies prepare for the biggest sporting event in<br />

British history.<br />

We have worked with British Swimming, BADMINTON England,<br />

Sport Taekwondo UK, The Royal Yachting Association and England<br />

Hockey to develop PR strategies for major sporting events in the<br />

build-up to 2012.<br />

Our campaigns have introduced creative photography, social<br />

media, celebrity endorsement and media lobbying in addition to<br />

media accreditation, press office event management and ticket<br />

marketing services to ensure the sports are geared up for the<br />

communications challenge ahead of them.<br />

Aaron Cook has his sights set on<br />

Olympic gold.<br />

42 43


CONTACT US<br />

Capitalize Limited<br />

52 Thrale Street<br />

London SE1 9HW<br />

United Kingdom<br />

T +44 (0)20 7940 1700<br />

F +44 (0)20 7940 1739<br />

www.<strong>capitalize</strong>.co.uk<br />

email: info@<strong>capitalize</strong>.co.uk<br />

blog: <strong>capitalize</strong>.blog.com<br />

Become a fan of Capitalize. Follow us at:<br />

www.facebook.com/CapitalizeBrandFanAgency<br />

www.twitter.com/CapitalizeLTD<br />

www.youtube.com/TheBrandFan<br />

44 45

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