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4<br />
CONTENTS<br />
7 WELCOME<br />
9 ABOUT US<br />
11 WHAT WE DO<br />
13 HOW WE DO IT<br />
15 CAMPAIGNS<br />
16 BACARDI<br />
18 BIG EARTH<br />
20 DEPARTMENT FOR TRANSPORT<br />
22 ERISTOFF<br />
24 TEAM HTC-HIGHROAD<br />
LEFT: Charley Boorman and Ewan McGregor at the<br />
Southern-most tip of the Continent of Africa. Capitalize designed<br />
PR campaigns for the hit TV programmes ‘Long Way Down’<br />
and ‘Long Way Round’ in collaboration with the production<br />
<strong>company</strong> Big Earth – creating a lasting legacy of interest in the<br />
programmes which in turn drives high sales for DVDs and books.<br />
26 JD SPORTS<br />
28 MERRELL<br />
30 THE MOTORCYCLE INDUSTRY<br />
32 PUMA<br />
34 RAY-BAN<br />
36 SOUTHERN COMFORT<br />
38 STANDARD CHARTERED BANK<br />
40 WORLD MATCH RACING TOUR<br />
42 OLYMPIC SPORTS<br />
45 CONTACT US<br />
5
WELCOME<br />
Welcome to Capitalize. Our mission is to create fans for brands.<br />
This book showcases the successful client relationships we have developed since we started in 1995.<br />
At Capitalize we are passionate about brand engagement and believe that it is the most effective form<br />
of marketing. For us, brand engagement is not about the number of people who see our clients’ logos.<br />
It is ensuring that the right people have a powerful and meaningful dialogue with your brand.<br />
Our business is about people, passionate people, empowered people, fans and avid fans. It is the new<br />
frontier of marketing; it is the BrandFan ® business.<br />
Our journey has been significant. We have grown organically from a one-man business into a leader<br />
in our field, and into a global operator with a broad portfolio of clients including some of the world’s<br />
biggest brands.<br />
We hope the following pages stimulate you to want to find out more about our people, our tools and<br />
our work. If you would like more information on Capitalize and our BrandFan ® programme please<br />
don’t hesitate to contact me personally at richardm@<strong>capitalize</strong>.co.uk.<br />
6 7<br />
Richard Moore<br />
CEO
A favourite at Capitalize, and a very memorable image, is the<br />
skeleton created for our client Southern Comfort as part of<br />
an experiential marketing campaign the Southern Comfort<br />
Crawdaddy Arena – Electric Picnic. For more details see page 36.<br />
ABOUT US<br />
We use creative marketing communications to forge powerful relationships between brands and people.<br />
We work with:<br />
• Global brands like BACARDI, Ray-Ban, Standard Chartered Bank, PUMA and Merrell<br />
• Sponsors involved in national and international events<br />
• Rights holders, sports bodies, music events and third sector organisations<br />
We thrive on our long-term relationships, knowledge, innovation, passion and commitment. We love<br />
the work we do for our clients and the results we create.<br />
We take great pride in the many awards we have won and are motivated by results. But we want to be<br />
successful in the right way. In a team-focused and loyal way where everyone benefits – clients, staff,<br />
suppliers and anyone else we come into contact with. In a way that makes us proud of our successes<br />
and the way we achieve them.<br />
We try and do our bit for the world, too. Whether it’s through sponsoring our employees’ own charities<br />
for marathon runs and bike rides, or supporting Capitalize’s nominated charity StreetGames – that<br />
provides ‘Doorstep Sport’ to really disadvantaged young people, or by trying to be green by reducing,<br />
reusing and recycling.<br />
8 9
A BrandFan ® is someone who can obsess; who can be fun;<br />
is active; uses social media; who will love your brand for life.<br />
WHAT WE DO<br />
We use a variety of marketing tools to create fans for brands, or BrandFans ® .<br />
BrandFans ® are people who don’t just buy products or services; they are passionate about them.<br />
BrandFans ® are knowledgeable, loyal and committed. What’s more, they are prepared to tell their<br />
friends about a brand and convince them to give them a try as well.<br />
We’ve spent lots of time understanding and reviewing which fans are the most valuable to brands. In<br />
particular, how marketing plays a vital role in retaining and recruiting more fans for brands.<br />
Our panel of 18,000 people can help tell how many fans a brand has. Who they are, what they like and<br />
don’t like. We know how a brand can engage more fans, which in turn results in brand growth, and<br />
ultimately sales.<br />
we create fans for brands<br />
10 11
At Capitalize we’re fans of our brand, and there’s no<br />
harm in shouting about it from time to time.<br />
That’s why we often turn up in the Capitalize truck.<br />
HOW WE DO IT<br />
To create BrandFans ® for our clients we use a wide range of marketing tools including:<br />
• Experiential Events<br />
• Student Marketing<br />
• Trade Marketing<br />
• PR<br />
• Digital and Social Media<br />
• Sponsorship<br />
Each of these tools is built on great insight, is executed with creative flair, world class client servicing<br />
and evaluation.<br />
Our specialist teams of Experiential Events, Student & Youth Marketing, PR & Communications and<br />
Sponsorship help clients build their brands, change behaviour and drive sales.<br />
Each team is able to draw on the expertise and dedicated support of our<br />
in-house planning team, creative team and production team.<br />
Whatever the channel, we create fantastic campaigns and implement them brilliantly.<br />
great insight, creativity and production<br />
12 13
CAMPAIGNS<br />
making it happen<br />
14 15
BACARDI<br />
Since 1996 Capitalize has helped BACARDI to be a drink of choice<br />
for LDA to 24 year olds. We have a deep understanding of what<br />
young people want and continually adapt our campaigns so<br />
BACARDI is relevant in their lives.<br />
Our campaigns include the award winning BACARDI B-Live music<br />
festival programme, student brand ambassador programmes,<br />
sampling-plus campaigns, on-trade engagement and other major<br />
event experiences. Whatever tools we use, we create a powerful<br />
relationship between BACARDI and young drinkers. We help<br />
make people lifetime fans of the brand and to recommend it to<br />
their friends.<br />
The results speak for themselves. BACARDI is the number 1 rum<br />
in the UK and at our events the propensity to buy BACARDI has<br />
increased 21% points. Our BrandFan ® research shows BACARDI<br />
has more fans than any other drinks brand among Innovators and<br />
Early Adopters, and BACARDI is the brand they are most likely to<br />
rave about above all other alcohol brands.<br />
Award winning BACARDI<br />
B-Live at Electric Picnic,<br />
Ireland.<br />
The BACARDI Student<br />
Brand Ambassador<br />
Programme.<br />
16 17
18<br />
BIG EARTH<br />
Big Earth is the pioneering creator of hit TV programmes<br />
Long Way Round and Long Way Down (with Ewan McGregor<br />
and Charley Boorman) and travel TV series By Any Means<br />
(with Charley Boorman).<br />
Capitalize worked with Big Earth to design PR campaigns for their<br />
TV programmes, creating and engaging fans, driving TV and online<br />
audience figures. The campaigns also created a lasting legacy of<br />
interest in the programmes, which in turn drove merchandise sales.<br />
Ewan and Charlie filming<br />
Long Way Round.<br />
19
DEPARTMENT FOR TRANSPORT THINK!<br />
The UK Department for Transport chose Capitalize to activate<br />
its THINK! road safety sponsorship of the British Superbike<br />
Championship (BSB).<br />
Our experiential and PR campaign was directly targeted at<br />
leisure motorcycle riders and our specialist insight ensured<br />
safety messaging was delivered in exactly the right tone of voice.<br />
Campaign highlights included an interactive on-site ‘academy’ and<br />
THINK! BSB radio station to encourage further rider training.<br />
Research shows that the THINK! sponsorship had 90% relevancy<br />
amongst BSB fans and was considered a welcome sponsor by 98%<br />
of BSB spectators.<br />
Research shows that the THINK!<br />
sponsorship had 90% relevancy<br />
amongst BSB fans and was<br />
considered a welcome sponsor<br />
by 98% of BSB spectators.<br />
20 21
ERISTOFF<br />
ERISTOFF, the Georgian vodka brand from “the land of the wolf”,<br />
challenged Capitalize to create an experiential campaign targeting<br />
the skiing community and creating a drinking ritual which could be<br />
replicated at home.<br />
Working in partnership with Snowbombing Festival in Mayrhoffen,<br />
Capitalize created the successful Party in the Eristoff Forest, where<br />
Fat Boy Slim and The Prodigy headlined along with a Pop Up Forest<br />
bar on site. With the ERISTOFF iPhone app, Captialize created an<br />
unique platform to communicate the brand and add value to the<br />
bombers experience through mechanics such as “ERISTOFF Secrets”<br />
which provided value added content. In conjunction with drinks<br />
promotions, sampling, a UK wide club tour, Facebook promotions,<br />
photo uploads, and an unique partnership with professional skier<br />
Joe Tyler, ERISTOFF has been positioned as a forward-thinking<br />
brand that creates fans in a creative and explorative way.<br />
After its highly successful launch in the UK, ERISTOFF has the<br />
highest weighted rate of sale in the vodka category.<br />
FROM THE LAND OF THE WOLF<br />
Pop-up bars throughout Europe help Eristoff<br />
engage with LDA drinkers.<br />
22 23
HTC-HIGHROAD<br />
HTC-Highroad is the world’s most successful professional road<br />
cycling team.<br />
With the team already enjoying a high media profile within the<br />
cycling world thanks to its incredible success, Capitalize engaged<br />
new fans for the team through major international features, digital<br />
engagement and social media. Our PR campaigns have generated<br />
international media features across the US, Europe and Asia.<br />
Team HTC-Highroad and<br />
Mark Cavendish, the world’s<br />
leading pro-cycling team.<br />
Wind tunnel testing at the McClaren Mercedes F1<br />
team HQ was a major PR event.<br />
24 25
JD SPORTS<br />
JD-Live was a two-way music marketing collaboration between<br />
JD Sports & PUMA. It leveraged both brands’ music heritage and<br />
fashion expertise, creating an exclusive music community focused<br />
on the key North West of England market.<br />
By creating a web community that aligned JD and PUMA with<br />
credible up and coming music acts who were performing locally,<br />
Capitalize then built customer affinity through exclusive offers and<br />
insider information, which in turn drove valuable footfall into JD<br />
stores. As a result of the activity, the JD-Live community of fans<br />
grew by 10% week on week over the period of the campaign.<br />
26 27
MERRELL<br />
Merrell, the world’s best-selling outdoor shoe brand, appointed<br />
Capitalize to help develop its media profile.<br />
We have created an innovative PR plan with a sustained<br />
programme of media hooks designed to engage more fans.<br />
The development of unique style capsules has seen the brand<br />
establish a stronger presence in lifestyle media while the<br />
development and activation of partnerships with the UK National<br />
Parks and Breakthrough Breast Cancer have been central in<br />
bringing new fans to Merrell and driving a sales increase of 25%.<br />
Fun meets function; the new Merrell range is<br />
perfect for ‘urban athletes’.<br />
28 29
THE MOTOR CYCLE INDUSTRY ASSOCIATION<br />
Get On is the UK motorcycle industry’s largest ever marketing<br />
campaign and has the sole objective of getting more people on<br />
two wheels. The public can engage with biking by trying out a<br />
motorcycle in a free one hour session.<br />
Capitalize was selected to create fans of life on two wheels<br />
through traditional media, celebrity endorsement, digital<br />
marketing and social networking. Our campaign aims to convert<br />
10% of people who take the free session to become riders. We are<br />
delivering up to seven times that with nearly 70% of these people<br />
going on to take further training.<br />
Simon Webbe of Blue, just one of<br />
a team of celebrity ambassadors<br />
for Get On.<br />
GET ON<br />
The MIRA Climatic Chamber provided the<br />
perfect location to demonstrate how cycling kit<br />
has improved and to help recruit lapsed riders.<br />
Darren Gough, Gethin Jones, Shobna Gulati<br />
and Jill Halfpenny on their epic motorbike<br />
adventure in Lesotho for Get On.<br />
30 31
32<br />
PUMA<br />
Having announced its involvement in the Volvo Ocean Race, the<br />
team at PUMA turned to Capitalize to help maximise revenue from<br />
the sponsorship and build a new fan base from scratch.<br />
Our multi-award winning, fully integrated PUMA Mast Challenge<br />
campaign involved a live and interactive “advert” featuring a<br />
replica 70ft race boat in head-turning locations in London, Paris,<br />
Stockholm and Galway. The campaign included digital media, PR,<br />
sampling, celebrity endorsement and above-the-line support.<br />
Over 3.8 million people visited the Volvo Ocean Race Stopover<br />
Villages and saw PUMA in action. TV and print media coverage<br />
for PUMA Ocean Racing was valued at $51 million. 660,000<br />
unique users logged onto www.pumaoceanracing.com. Retail<br />
expectations were exceeded after sales in PUMA City on a single<br />
day in Boston topped daily sales in any PUMA store<br />
ever worldwide.<br />
PUMA Ocean Racing take<br />
second place overall in the<br />
Volvo Ocean Race 2008-09.<br />
The award winning<br />
PUMA Mast Challenge<br />
engaged with new fans<br />
in new locations.<br />
33
RAY-BAN RAY-BAN ROOMS<br />
Ray-Ban has enjoyed a fantastic resurgence in recent years.<br />
Capitalize took the iconic sunglasses brand into the music arena in<br />
2007, identifying music festivals and celebrity collaboration as the<br />
best way to drive brand reappraisal and shift product perception.<br />
We developed The Ray-Ban Rooms, a music proposition inspired<br />
by the world’s greatest rock venues, which allows fans to enter<br />
Ray-Ban’s world on and off line, at music festivals and in-store.<br />
Our events have incorporated live performances, acoustic<br />
recordings and DJ sets by some of the hottest music talent including<br />
Florence and the Machine, Ladyhawke, The View and Hockey.<br />
‘Kit Room’ areas and interactive “Colorize” touch screens at our<br />
events allow product trial and purchase, and in-store promotions<br />
with Sunglass Hut ensure the latest Ray-Ban frames are the hero.<br />
The campaign has influenced both new and loyal fans and involved<br />
celebrities such as Kate Moss and Paloma Faith, ensuring Ray-Ban<br />
is the Number 1 sunglasses brand in the UK.<br />
Ray-Ban pop-ups at<br />
Camden Crawl and major<br />
high street retailers.<br />
Cate Le Bon, one of the performers<br />
at the Ray-Ban Rooms.<br />
34 35
SOUTHERN COMFORT<br />
The Mardi Gras-inspired brand Southern Comfort turned to Capitalize<br />
to help it demonstrate its relevance to discerning drinkers.<br />
We developed the highly successful sponsorship of Electric Picnic and<br />
created The Carnival of Souls, a Mardi Gras themed troupe of roaming<br />
performers who drove traffic to the stage while entertaining the<br />
masses. Sampling and trade hospitality also enabled us to gain new<br />
legions of fans for Southern Comfort, with over 200,000 experiencing<br />
the brand.<br />
“I can’t think of a better brand to work with than Southern Comfort or<br />
a more appropriate partnership”<br />
JOHN REYNOLDS, MD POD CONCERTS, ELECTRIC PICNIC<br />
36 37<br />
Perfect serve at the<br />
Crawdaddy Arena.
STANDARD CHARTERED<br />
Since 2006 Capitalize has provided the global bank with<br />
sponsorship, PR and event solutions across its varied sponsorship<br />
properties. Our award-winning campaigns have underpinned the<br />
Bank’s strategic intent to be the world’s best international bank,<br />
and amplified its commitment to sustainability and staff motivation.<br />
Our work for Standard Chartered spans the high profile title<br />
sponsorship of Liverpool Football Club, the Bank’s historic<br />
partnership with international marathons and running events, as<br />
well as corporate PR.<br />
Campaigns have included The Greatest Race on Earth – a marathon<br />
running series across Africa and Asia, The Standard Chartered<br />
Great City Race – a corporate running challenge, and the Standard<br />
Chartered Football Clinic community engagement project.<br />
Evaluation from one of our events revealed that 96% of Standard<br />
Chartered staff said the sponsorship makes them proud to work<br />
for the Bank.<br />
‘Seeing is Believing’ ambassador<br />
Henry Wanyoike visits Thika School<br />
for the Blind in Africa to help raise<br />
awareness for the campaign.<br />
Liverpool FC Soccer Clinics as part of<br />
Standard Chartered Bank’s support of<br />
Seeing is Believing.<br />
38 39
WORLD MATCH RACING TOUR<br />
The World Match Racing Tour is the leading professional sailing<br />
race series, featuring the world’s best sailors competing for the<br />
biggest prize in sailing.<br />
Capitalize was chosen to design and implement a global PR plan<br />
around the international series, profiling the teams and skippers in<br />
lifestyle, national, business and specialist sailing outlets. Our work<br />
generates media coverage throughout Europe, Asia and the US.<br />
A new digital strategy has been created placing greater emphasis<br />
on generating engaging content which allows fans to get under the<br />
skin of the sport and follow the series when and how they want.<br />
Great Britain’s Ian Williams in action at the<br />
Portimão Portugal Match Cup.<br />
40 41
OLYMPIC SPORTS<br />
Since before the announcement of the London 2012 Olympic<br />
Games and Paralympic Games Capitalize has provided<br />
communications consultancy for a range of Olympic sports, as<br />
their governing bodies prepare for the biggest sporting event in<br />
British history.<br />
We have worked with British Swimming, BADMINTON England,<br />
Sport Taekwondo UK, The Royal Yachting Association and England<br />
Hockey to develop PR strategies for major sporting events in the<br />
build-up to 2012.<br />
Our campaigns have introduced creative photography, social<br />
media, celebrity endorsement and media lobbying in addition to<br />
media accreditation, press office event management and ticket<br />
marketing services to ensure the sports are geared up for the<br />
communications challenge ahead of them.<br />
Aaron Cook has his sights set on<br />
Olympic gold.<br />
42 43
CONTACT US<br />
Capitalize Limited<br />
52 Thrale Street<br />
London SE1 9HW<br />
United Kingdom<br />
T +44 (0)20 7940 1700<br />
F +44 (0)20 7940 1739<br />
www.<strong>capitalize</strong>.co.uk<br />
email: info@<strong>capitalize</strong>.co.uk<br />
blog: <strong>capitalize</strong>.blog.com<br />
Become a fan of Capitalize. Follow us at:<br />
www.facebook.com/CapitalizeBrandFanAgency<br />
www.twitter.com/CapitalizeLTD<br />
www.youtube.com/TheBrandFan<br />
44 45