Consumer Reports: Car Buying Guide - Center for Advancing Health

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Getting Tools Used xlv McKenzie, M. (1998). The state of Web publishing, 1998: Turmoil in the consumer market. Seybold Report on Internet Publishing, 2(12), 3. Retrieved Sept. 11, 2008, from Business Source Premier database. xlvi Amazon.com signs agreement with Consumer Reports to distribute unbiased ratings and recommendations. (2000). PR Newswire, Dec. 6. Retrieved Aug. 26, 2008, from ABI/INFORM Dateline database. (Document ID: 64974086). xlvii ConsumerReports.org reaches one million paid subscribers. (2002). PR Newswire, Oct. 17. xlviii Consumers Union Annual Report 2007. (2008). Retrieved on Aug. 7, 2008, from http://www.consumerreports.org/cro/aboutus/annualreport/. xlix Klein, L.R., Ford, G. T. (2003). Consumer search for information in the digital age: An empirical study of prepurchase search for automobiles. Journal of Interactive Marketing 17(3), 29-49. Retrieved Sept. 10, 2008, from ABI/INFORM Global database. (Document ID: 431266361). l Wilkie, W. L., Dickson, P. R. (1985). Shopping for appliances: Consumers’ strategies and patterns of information search. Marketing Science Institute Working Paper, No. 85-108. li Key informant 1. lii Key informant 4. liii Key informant 3. liv Key informant 1. lv Key informant 2. lvi Eovaldi, T. L. (1984/1985). The market for consumer product evaluations: An analysis and a proposal. Northwestern University Law Review 79, 1235-1268. lvii Key informant 4. lviii Witzenburg, G. (2004). J.D. [Dave] Power: Mr. Quality. Automotive Industries, 184(6), 22-25. Retrieved Sept. 11, 2008, from Business Source Premier database. lix A matter of trust. (2007). PR Week, Sept. 3, as cited in: Consumers Union Annual Report 2007. (2008). Retrieved on Aug. 7, 2008, from http://www.consumerreports.org/cro/aboutus/annualreport/. lx Murray, C. J. (2007). Consumers talk back. Design News, 62(10), 69-72. Retrieved Aug. 25, 2008, from Sciences Module database. (Document ID: 1305157531). lxi Witzenburg, G. (2004). J.D. [Dave] Power: Mr. Quality. Automotive Industries, 184(6), 22-25. Retrieved Sept. 11, 2008, from Business Source Premier database. lxii Witzenburg, G. (2004). J.D. [Dave] Power: Mr. Quality. Automotive Industries, 184(6), 22-25. Retrieved Sept. 11, 2008, from Business Source Premier database. lxiii Consumers Union mission. Retrieved on Aug. 27, 2008, from http://www.consumerreports.org/cro/cu-press-room/pressroom/mission/index.htm. lxiv Eovaldi, T. L. (1984/1985). The market for consumer product evaluations: An analysis and a proposal. Northwestern University Law Review 79, 1235-1268. lxv Excerpts, with some adaptation, from: Consumers Union Annual Report 2007. (2008). Retrieved on Aug. 7, 2008, from http://www.consumerreports.org/cro/aboutus/annualreport/. lxvi Excerpts, with some adaptation, from: Consumers Union Annual Report 2007. (2008). Retrieved on Aug. 7, 2008, from http://www.consumerreports.org/cro/aboutus/annualreport/. lxvii Eovaldi, T. L. (1984/1985). The market for consumer product evaluations: An analysis and a proposal. Northwestern University Law Review 79, 1235-1268. lxviii Eovaldi, T. L. (1984/1985). The market for consumer product evaluations: An analysis and a proposal. Northwestern University Law Review 79, 1235-1268. lxix Consumers Union mission. Retrieved on Aug. 27, 2008, from http://www.consumerreports.org/cro/cu-press-room/pressroom/mission/index.htm. Case Study: Consumer Reports: Car Buying Guide 58 © 2009 Center for Advancing Health
Getting Tools Used lxx Eovaldi, T. L. (1984/1985). The market for consumer product evaluations: An analysis and a proposal. Northwestern University Law Review 79, 1235-1268. lxxi Consumer Reports strengthens its policies in the wake of its flawed infant car seat crash tests. (2007). PR Newsire, Mar. 20. lxxii Tannenbaum, W. (2003). Suzuki case exposes vulnerability of reviews. News Media and the Law, 27(3), 9-12. Retrieved Aug. 25, 2008, from Humanities Module database. (Document ID: 419150951). lxxiii Hakim, D. (2004). Suzuki resolves a dispute with a consumer magazine. New York Times, (July 9), C6. Retrieved Aug. 26, 2008, from Banking Information Source database. (Document ID: 660611801). lxxiv Key informant 4. lxxv Key informant 4. lxxvi Witzenburg, G. (2004). J.D. [Dave] Power: Mr. Quality. Automotive Industries, 184(6), 22-25. Retrieved Sept. 11, 2008, from Business Source Premier database. lxxvii For example, see Schuon, M. (1997). A storm cloud over the proving ground. New York Times, (May 25; late edition, 11; Murray, C. J. (2007). Consumers talk back. Design News, 62(10), 69- 72. Tannenbaum, W. (2003). Suzuki case exposes vulnerability of reviews. News Media and the Law, 27(3), 9-12. lxxviii Gray, P. (1995). Evaluating the buyer's bible. Time, 145(7), 64. Retrieved Aug. 25, 2008, from ABI/INFORM Global database. (Document ID: 1898926). lxxix Huerster, B. (2006). Evolving information service in a Web world: A growth experience at Consumers Union. Searcher, 14(9), 44-46. Retrieved Aug. 25, 2008, from Sciences Module database. (Document ID: 1149840601). lxxx Siklos, R. (1999). No ads. No links. Just loyalty: Consumer Reports brings in paid subscribers--and profits. Business Week (3652), 182. Retrieved Aug. 25, 2008, from ABI/INFORM Global database. (Document ID: 45723474). lxxxi Ratchford, B. T., Talukdar, D., Lee, M. (2007). The impact of the Internet on consumers' use of information sources for automobiles: A re-inquiry. Journal of Consumer Research, 34 (1), 111-119. Retrieved Aug. 28, 2008, from ABI/INFORM Global database. (Document ID: 1281742661). lxxxii J.D. Power and Associates. (2007). As automotive manufacturers shift marketing dollars online, new-vehicle shoppers follow (press release, Oct. 25, on 2007 New Autoshopper.com Study SM ). Retrieved on Sept. 9, 2008, from http://www.jdpower.com/corporate/news/releases/pressrelease.aspx?ID=2007237. lxxxiii Belkin, L. (1985). Consumers Union toasts being in the black. New York Times (Mar. 30; late edition, east coast), 1-48. Retrieved Aug. 25, 2008, from Banking Information Source database. (Document ID: 952837631). lxxxiv Kerr, P. (1983). Consumer Saturday. New York Times (Jan. 8; late edition, east coast), 1-48. Retrieved Aug. 26, 2008, from Banking Information Source database. (Document ID: 949151531). lxxxv Belkin, L. (1985). Consumers Union toasts being in the black. New York Times (Mar. 30; late edition, east coast), 1-48. Retrieved Aug. 25, 2008, from Banking Information Source database. (Document ID: 952837631). lxxxvi Watts, P, (1989). How Consumer Reports Puts Products Through the Hoops. Management Review, 78(5), 18. Retrieved Aug. 26, 2008, from ABI/INFORM Global database. (Document ID: 641233). lxxxvii Editors of Consumer Reports. (2008). Consumer Reports® Buying Guide 2008. Yonkers, NY: Consumers Union, p. 132. lxxxviii Tyson, E. (1996). How your computer can get you the right car at the best price. Money, 25(5), 31. Case Study: Consumer Reports: Car Buying Guide 59 © 2009 Center for Advancing Health
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