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DAILY EXPRESS Tuesday April 18 1989 27<br />

And we’re working on <strong>the</strong> o<strong>the</strong>r one.<br />

1 9<br />

Last Autumn, 90% of <strong>the</strong> payphones<br />

in Britain worked.<br />

Today, over 95% are working (96.5% to<br />

be exact). Yet we’re still not satisfied.<br />

We’ll continue to install new pay­<br />

phones at <strong>the</strong> rate of 400 a month. (There<br />

are currently 86,000 all over Britain.)<br />

We’ll be making more and more<br />

phones tough enough to beat <strong>the</strong> vandals.<br />

And we’ll be improving <strong>the</strong> ability of<br />

our payphones to automatically tell us when<br />

<strong>the</strong>y are full or out of order.<br />

Of course, this is only one of <strong>the</strong> areas<br />

in which we are improving our service to you.<br />

British<br />

TELECOM _<br />

It’s you we answer to<br />

For example, our engineers will now<br />

specify whe<strong>the</strong>r <strong>the</strong>y will call in <strong>the</strong> morning<br />

or afternoon, so you don’t have to wait in<br />

all day.<br />

We won’t be totally happy with our<br />

service until you are.<br />

So you can be sure we’re giving it 100%.

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