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Unit 1 Developing effective communication in health and social care

Unit 1 Developing effective communication in health and social care

Unit 1 Developing effective communication in health and social care

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BTEC Level 3 National Health <strong>and</strong> Social Care<br />

Non-verbal <strong>communication</strong>:<br />

Personal space<br />

There are different expectations about personal space.<br />

Fill <strong>in</strong> the chart below by consider<strong>in</strong>g who you would allow to enter each area.<br />

In small groups discuss your answers to the follow<strong>in</strong>g questions:<br />

1. If an elderly client was feel<strong>in</strong>g upset, would you give them a hug?<br />

<strong>Unit</strong> 1 <strong>Develop<strong>in</strong>g</strong> <strong>effective</strong> <strong>communication</strong> <strong>in</strong> <strong>health</strong><br />

<strong>and</strong> <strong>social</strong> <strong>care</strong><br />

2. You are <strong>in</strong> a meet<strong>in</strong>g with your team leader <strong>and</strong> a client you support. Where would you sit <strong>in</strong> relation to each<br />

other?<br />

3. A young child you are look<strong>in</strong>g after falls over <strong>and</strong> scrapes their knee. How would you respond?<br />

4. An adult with learn<strong>in</strong>g difficulties slaps your h<strong>and</strong> away as you try to help them fasten their coat. How would<br />

you respond?<br />

5. An elderly client has soiled himself but is refus<strong>in</strong>g your help to clean him up. What would you do?<br />

Stretch<br />

AS3<br />

Personal space<br />

Close relationships<br />

Personal space with friends<br />

Public space<br />

Research the work of Edward Hall (1966) <strong>in</strong>to personal space. You may also want to look at research <strong>in</strong>to<br />

gender differences (e.g. Fisher <strong>and</strong> Byrne, 1975) <strong>and</strong> cultural differences (e.g. Smith, 1979).<br />

© Pearson Education Ltd 2010. Copy<strong>in</strong>g permitted for purchas<strong>in</strong>g <strong>in</strong>stitution only. This material is not copyright free. 1

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