Unit 1 Developing effective communication in health and social care
Unit 1 Developing effective communication in health and social care
Unit 1 Developing effective communication in health and social care
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
BTEC Level 3 National Health <strong>and</strong> Social Care<br />
<strong>Unit</strong> 1 <strong>Develop<strong>in</strong>g</strong> <strong>effective</strong> <strong>communication</strong> <strong>in</strong><br />
<strong>health</strong> <strong>and</strong> <strong>social</strong> <strong>care</strong><br />
Overcom<strong>in</strong>g <strong>communication</strong> barriers<br />
For each of the barriers listed, consider possible strategies for overcom<strong>in</strong>g it.<br />
Type of barrier Possible strategies<br />
Communication that <strong>in</strong>volves difficult,<br />
complex or sensitive issues<br />
Unmet language needs or preferences<br />
Sensory impairment<br />
Disability<br />
Personality or self-esteem needs<br />
Anxiety or depression<br />
Aggression/submissiveness<br />
Assumptions, values or beliefs<br />
Jargon<br />
Cultural variations<br />
Abuse of power<br />
Alcohol or drugs<br />
Stretch<br />
AS9<br />
Use the <strong>in</strong>ternet to carry out further research <strong>in</strong>to the use of sign language. Make a poster to display either <strong>in</strong><br />
your classroom or workplace.<br />
© Pearson Education Ltd 2010. Copy<strong>in</strong>g permitted for purchas<strong>in</strong>g <strong>in</strong>stitution only. This material is not copyright free. 1
Change language