Single-minded success - Settlement Support
Single-minded success - Settlement Support
Single-minded success - Settlement Support
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Diversity brings economic benefit<br />
The Office of Ethnic Affairs (OEA) says businesses will perform<br />
better and produce more by unlocking the potential of their diverse<br />
workforces and markets. It also says employees need to be more<br />
responsive to diversity as well.<br />
Last December, with the support of Business<br />
NZ Chief Executive Phil O’Reilly, OEA launched<br />
Riding the Wave, a guide to help businesses better<br />
manage diversity . Riding the Wave gives practical<br />
guidelines and case studies to show how businesses<br />
can improve innovation and productivity<br />
by managing diversity more effectively.<br />
OEA Director Mervin Singham says employers<br />
have long recognised that they need guidance on<br />
how to manage diversity effectively.<br />
“This is why the Office of Ethnic Affairs produced<br />
this resource that is widely supported by the business<br />
community,” Mervin Singham said. “In addition,<br />
the Office of Ethnic Affairs promotes the<br />
use of Language Line to ensure that ethnic businesses<br />
and people have access to information that<br />
can help them set up businesses in New Zealand.”<br />
Language Line, OEA’s telephone interpreting<br />
service, significantly helps ethnic businesses.<br />
www.immigration.govt.nz<br />
Businesses can get an interpreter when calling<br />
a biz advisor. Biz is a free government service to<br />
help people start or run businesses. An advisor<br />
can offer contacts and advice on how to start or<br />
develop your business. The advisor can also help<br />
with access to training to build business skills<br />
and knowledge. Phone biz on 0800 424 946, and<br />
ask for Language Line if you need the help of an<br />
interpreter.<br />
Language Line Manager Diana Clark says, “It is<br />
already well recognised that companies are better<br />
able to respond to the needs of more diverse global<br />
markets if their workforce population reflects that<br />
diversity.”<br />
Language Line grows and changes in response<br />
to New Zealand migration. For example, Filipino<br />
and German were recently added to the languages<br />
available to assist growing numbers of migrants<br />
who speak those languages. Language Line has<br />
also extended its operating hours of 9.00 am –<br />
6.00 pm Monday to Friday to include Saturday<br />
9.00 am to 2.00 pm.<br />
Three important<br />
priorities for the Office<br />
of Ethnic Affairs are to:<br />
• maximise ethnic<br />
people’s networks<br />
and skills for<br />
domestic economic<br />
gain<br />
• empower ethnic<br />
communities<br />
through increased<br />
government<br />
responsiveness<br />
• maintain New<br />
Zealand’s<br />
reputation as<br />
a harmonious<br />
country.<br />
The Office of Ethnic<br />
Affairs has several<br />
initiatives:<br />
• a series of public<br />
interactive<br />
workshops on<br />
topics about<br />
managing and<br />
benefiting from<br />
diversity in the<br />
workplace<br />
• exploring ways<br />
to access an<br />
increasingly diverse<br />
marketplace and<br />
• establishing a<br />
database which<br />
migrant businesses<br />
can access for<br />
mutual support and<br />
mentoring.<br />
FURTHER<br />
INFORMATION<br />
www.languageline.govt.nz<br />
LINKZ | ISSUE 48 | 2011<br />
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