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Single-minded success - Settlement Support

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CONSUMER<br />

RIGHTS<br />

House insurance<br />

A WORD OF ADVICE<br />

■ Story by the Insurance Council of New Zealand<br />

Whether you’re insuring your house, car or valuables, the basic idea is that you pay an<br />

annual premium, and your insurance company will pay to replace or repair whatever items<br />

are insured if they are lost or damaged.<br />

An insurance policy is a legally binding contract that<br />

demands complete honesty from both parties. If you<br />

lie to or mislead your insurance company, your policy can be<br />

declared void. Likewise, if your insurance company doesn’t<br />

treat you fairly, you can take your case to court or to the Insurance<br />

and Savings Ombudsman.<br />

House insurance is designed to protect your most valuable<br />

asset: your house.<br />

TYPES OF COVER<br />

There are three types of cover available.<br />

Total replacement (no sum insured)<br />

This means that if your house is destroyed, the insurance<br />

company will rebuild the house and pay all the fees (e.g. architect,<br />

site clearance fees) involved in the process. This type of<br />

insurance policy is usually only available for houses that are<br />

owner-occupied, in good condition or under a certain age.<br />

FIxED SUM INSURED (REPLACEMENT)<br />

This means you and your insurance company agree on the sum<br />

insured, and the company will rebuild your house up to that<br />

limit if it is totally destroyed.<br />

Indemnity policies (present day value)<br />

This is what the house was worth just before a loss. It is roughly<br />

equivalent to the market value of the house (excluding the land).<br />

Contents insurance covers the contents of your home:<br />

• Household possessions<br />

• Furniture<br />

32 LINKZ | ISSUE 48 | 2011<br />

• Clothes<br />

• Appliances<br />

• Carpets and curtains<br />

Most contents policies have claims limits, especially for valuables,<br />

money, documents and collections. Different policies<br />

have different restrictions.<br />

There may also be conditions to the cover. You should check<br />

these with your insurance company.<br />

TYPES OF COVER<br />

There are two types of cover available:<br />

REPLACEMENT POLICIES<br />

This means that the insurance company will replace a lost or<br />

destroyed item with a new one or repair the item so it is as<br />

new. However there are some limits to this (i.e. items over a<br />

certain age may not be replaced). Check the wording of your<br />

insurance policy.<br />

With replacement insurance, the item is usually repaired or<br />

replaced. If you want the cash, you can only get the indemnity<br />

value of the item.<br />

There is also an upper limit on what you can claim. This is<br />

specified in the insurance policy as the sum insured. Openended<br />

policies are available from some insurance companies.<br />

INDEMNITY POLICIES (PRESENT VALUE)<br />

An indemnity policy puts you back in the same position you<br />

were in before the loss or damage occurred. The settlement is<br />

based on how much you would pay for the item second-hand.

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