Cost of Quality As a Driver for Continuous - Systems Quality ...
Cost of Quality As a Driver for Continuous - Systems Quality ...
Cost of Quality As a Driver for Continuous - Systems Quality ...
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
External Failures<br />
All costs resulting from products or services<br />
not con<strong>for</strong>ming to requirements or<br />
customer/user needs which occur after<br />
delivery/shipment <strong>of</strong> product, or the<br />
furnishing <strong>of</strong> a service.<br />
SYSTEMS <strong>Quality</strong> Consulting 34