Cost of Quality As a Driver for Continuous - Systems Quality ...
Cost of Quality As a Driver for Continuous - Systems Quality ...
Cost of Quality As a Driver for Continuous - Systems Quality ...
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• Ad-hoc in<strong>for</strong>mal system<br />
Two Approaches<br />
– Purpose is to quickly get a good estimate <strong>of</strong><br />
how large TCOQ and COPQ are<br />
– Output is TCOQ report <strong>for</strong> a point in time<br />
• Formal <strong>Cost</strong> <strong>of</strong> <strong>Quality</strong> System<br />
– Permanent feature <strong>of</strong> management reporting<br />
and decision making system<br />
– Provides detailed ongoing reports<br />
SYSTEMS <strong>Quality</strong> Consulting 61