Cost of Quality As a Driver for Continuous - Systems Quality ...
Cost of Quality As a Driver for Continuous - Systems Quality ...
Cost of Quality As a Driver for Continuous - Systems Quality ...
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The COQ Challenge<br />
• Many COQ costs appear to be appraisal, but<br />
when you dig deeper, they are only there<br />
because some process is not working right.<br />
• Some COQ costs are currently seen as not<br />
related to COQ.<br />
• Remember: “ COPQ is the sum <strong>of</strong> all costs<br />
that would disappear if there were no<br />
quality problems.” -Juran<br />
SYSTEMS <strong>Quality</strong> Consulting 70