cabinet maker (joiner) program outline - Industry Training Authority
cabinet maker (joiner) program outline - Industry Training Authority
cabinet maker (joiner) program outline - Industry Training Authority
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LINE: B USE ORGANIZATIONAL SKILLS<br />
Competency: B-6 Communicate with Others<br />
Learning Objectives:<br />
1 The learner will be able to describe methods of communication and reasons for communicating.<br />
2 The learner will be able to communicate with others.<br />
LEARNING TASKS<br />
CONTENT<br />
1 Describe types of communication Listening<br />
Understanding<br />
Questioning<br />
Paraphrasing<br />
Repeating back<br />
Verbal<br />
Written<br />
Work orders<br />
Inspection reports<br />
Manufacturers’ documentation<br />
Permits<br />
Time keeping<br />
Drawings and specifications<br />
Trade terminology<br />
Use of:<br />
Two-way radios<br />
Cell phones<br />
Fax machines<br />
Computers<br />
Ethics<br />
2 Describe communication with others Supervisors<br />
Inspectors<br />
Building occupants<br />
General public<br />
Other trades<br />
<strong>Industry</strong> personnel<br />
Apprentices mentoring<br />
Customers<br />
3 Describe reasons for communication Safety<br />
Project coordination<br />
Giving, receiving and understanding<br />
instructions<br />
Clarification<br />
Project notifications<br />
Shutdowns<br />
Precautions<br />
Customer safety<br />
4 Apply communication skills Listening<br />
Understanding<br />
<br />
Questioning<br />
Cabinet Maker (Joiner) • <strong>Industry</strong> <strong>Training</strong> <strong>Authority</strong> 20
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