2009 Conference, Montreal QC - CUTA | ACTU

CUTa fall Conference
& Trans-Expo 2009
montréal, Québec
7 – 11 noVEmBEr 2009
CUTa-UiTp Joint international
Transit Security Conference
11 – 12 noVEmBEr
final program

CUTA FALL CONFERENCE & TRANS-ExPO 2009
MARRIOTT CHATEAU CHAMPLAIN HOTEL,
MONTREAL, QUEBEC 7 – 11 NOVEMBER 2009
Table Of COnTenTs
Floor Plan .....................................................................................................1
Important Conference Information ..............................................................2
Thank you to our Sponsors ..........................................................................3
Thank you to our hosts .................................................................................3
Schedule-at-a-Glance ...............................................................................4 - 5
Detailed Schedule ................................................................................. 6 - 11
(Includes Special Events, Educational Sessions, City and Technical Tours and Trans-Expo 2009)
CUTa COmmiTTees
The Canadian Urban Transit Association would like to thank the 2009
Conference Planning Sub-Committee, Transit Montreal local Organizing
Committees and CUTA conference staff for their hard work and
commitment to excellence.
2009 COnferenCe Planning sUb-COmmiTTee
Chair: Suzanne Connor - Brampton Transit
Executive Committee Representative:
Penny Williams - Transit Windsor
Members: Jason Baxter - Edmonton Transit System
Emma DalSanto - Resort Municipality of Whistler
Elaine Eskritt - Transit Windsor
Bill Jenkins - GO Transit (Toronto)
Bill Knight - TransLink, South Coast British Columbia
Transportation Authority (Vancouver)
Vicky Kyriaco Wilson - OC Transpo (Ottawa)
Claude Lévesque - Réseau de transport de la Capitale (RTC)
Lori Patterson - Halifax Regional Municipality
Vincent Rodo - Toronto Transit Commission
Anita Wasiuta - BC Transit (Victoria)
Business Member Representative:
Amy Miller - New Flyer Industries Ltd.
Communications & Public Affairs Committee Chair:
John Ford - London Transit Commission
Technical Services Committee Representative:
John King - Lethbridge Transit
Staff Liaison:
Maureen Shuell - CUTA Director of Communications
CUTa COnferenCe sTaff
Maureen Shuell - Director of Communications
Anesha Timal - Conferences Specialist
Grace Elasmar - Communications Specialist
Anna Agresta - Communications and Conferences Assistant
Canadian Urban TransiT assOCiaTiOn
2009/2010 exeCUTive COmmiTTee
Chair - Charles Stolte
First Vice Chair - Brian Taylor
Immediate Past Chair - Steve New
Vice Chair - Finance - Vincent Rodo
Vice Chair - Communications & Public Affairs - Penny Williams
Vice Chair - Technical Services - Gary McNeil
Vice Chair - Education & H.R. Development - Pierre Rocray
Vice Chair - Small Transit Systems - John King
Vice Chairs - Business Members - Mark Brager, Judi Cohen
Vice Chair - Municipal Councils - Bev Dubois
Vice Chair - Government Agencies - Robert Olivier
Vice Chair - Canadian Members of APTA (Ex-Officio) - Angela Iannuzziello
Honourary Counsel - Brian Leck
CUTA President & CEO - Michael Roschlau
bOard Of direCTOrs (Includes Executive Committee)
Transit System Members
John Allain, Brian Barnett,
Pierre Bélanger, Donna Clegg,
Eric Gillespie, Don Hull,
Vince Mauceri, Frank McCarey
Gilles Meloche, Bill Menzies,
Bob Paddon, Pat Soanes,
Marc Vendette, Fred Wong
National Committee Chairs
Suzanne Connor (Human Resources)
John Ford (Communications & Public Affairs)
Jean-Yves Carrier (Technical Services)
Bev Dubois (Transit Board Members)
Mark Brager (Business Members)
sOCiéTé de TransPOrT de mOnTréal (sTm)
managemenT COmmiTTee
Yves Devin - General Manager
Brigitte Hébert - Assistant to Director General
Alain Brière - Executive Director, Human Resources
Pierre Dauphinais - Executive Director, Major Bus Projects
Céline Desmarteau - Executive Director, Strategic Planning
Carl Desrosiers - Executive Director, Operations
Pierre Rocray - Executive Director, Commercial and Government Affairs
Alain Savard - Executive Director, Shared Services
Sylvie Tremblay - General Secretary and Director of Legal Affairs
Denise Vaillancourt - Executive Director, Planning,
Marketing and Communications
Pierre Vézina - Executive Director, Major Métro Projects
sOCiéTé de TransPOrT de mOnTréal (sTm)
Organizing COmmiTTee
François Frappier
Serge Jolin
Christine Lajoie
Pierre Lemay
Marianne Rouette
Isabelle Tremblay
Regional Committee Chairs
Judy Powell (Atlantic)
Robert Olivier (Québec)
Larry Ducharme (Ontario)
Wes Brodhead (Prairies & Territories)
Ron Westlake (British Columbia)
Gov. Agencies / Affiliates / Others
Jacques Gagnon, Joël Gauthier,
Catherine Higgens, Scott Thompson
Business Members
Chris Akiyama, Nadine Bernard,
Ted Dowling, Dennis Fletcher,
Bob Pinet

2010 AnnuAl ConferenCe
Ottawa, ON 15 - 19 May
gh lEvEl
a lEvEl
Marriott Chateau ChaMplain hotel
montrEal, QUEbEc
Upcoming EvEnts at www.cUtaactU.ca
2010 fAll ConferenCe & TrAns-expo
Vancouver, BC
13 - 17 November
2011 AnnuAl ConferenCe
Regina, SK
28 May - 1 June
2011 fAll ConferenCe & TrAns-expo
Toronto, ON
2012 AnnuAl ConferenCe
Victoria, BC
c U ta Fa l l c o n F E r E n c E & t r a n s - E x p o - m o n t r E a l Q c - n o v E m b E r 2 0 0 9 - pa g E 1
p lEvEl
36 th Floor
2012 fAll ConferenCe & TrAns-expo
Quebec, QC

2
important conFErEncE inFormation
conFErEncE hEadQUartErs
All business meetings will be held in the Marriott Chateau Champlain Hotel,
unless otherwise noted.
trans-Expo 2009
Join us on Tuesday 10 November from 8:30am – 3:30pm at Place
Bonaventure in Hall 400 East for Canada’s Transit and Bus Exhibition,
Trans-Expo. There will be over 100 exhibitors, including more than 15
vehicles on display.
Directions: Turn right from the main entrance of the Marriott Chateau
Champlain Hotel. Place Bonaventure is 2 blocks away on your right, just
after the Hilton’s Parking access.
door prizE
All delegates at Trans-Expo are eligible for a draw to win a $2000 travel
voucher. Draw will be held at 3:00 pm at Trans-Expo .
transportation to conFErEncE EvEnts
Shuttle bus transportation has been arranged for all tours and special events. Unless
otherwise indicated in the schedule, buses leave the Marriott Chateau Champlain
Hotel from the main entrance. Please find your transit pass enclosed in your
registration envelope for access to transit service for all CUTA Fall Conference
delegates for the duration of the Conference.
Shuttle buses will be provided to the airport by Transdev on Wednesday 11
November. Please come to the Neufchatel room at the Marriott Chateau
Champlain Hotel to sign up for this service.
accEssiblE transportation
If you require accessible transportation to any events, please advise the CUTA
Registration Desk as soon as possible.
badgE rEQUirEmEnts
Admission to all activities requires your name badge. Please help us by
wearing it at all times.
tickEts
Tickets are required for all networking events. Please help us by bringing the
appropriate tickets with you.
drEss codE
Recommended attire:
Business Casual
Breakfasts & Lunches
Education Sessions/Workshops
Evening Receptions
Trans-Expo
Casual
City, Technical Tours
Tuesday Business Members Evening at the Sharx Club
simUltanEoUs intErprEtation
Interpretation services (English to French / French to English) will be
provided for all sessions and meals. Headsets will be available outside Salle
de bal and Salon Cartier. A piece of identification will be required in order
to receive a headset. It is recommended that you hand in your headset at the
end of each day.
Headsets will be available outside Salle de bal and Salon Cartier. A
piece of identification will be required in order to receive a headset. It is
recommended that you hand in your headset at the end of each day.
committEE mEEtings
All CUTA Committee Meetings are open to all conference delegates wishing
to attend (unless otherwise noted). Take the time to participate in your
Association’s activities.
FrEE conFErEncE rEgistration
Just for giving us your comments!
Tell us what you think about sessions and the overall conference by completing
our evaluation forms, and you will be eligible to win a voucher toward a free
full registration at a future CUTA Conference! Simply drop off your form in
any of the baskets located in each session room or at the CUTA Registration
desk. The winner will be drawn at the Wednesday breakfast.
non-smoking
All business sessions, meetings, and social events are designated as non-smoking.
2009 national transit EmployEE rEcognition awards
Be sure to attend the Awards Ceremony at Wednesday’s breakfast where you
will get the chance to become acquainted with the urban transit industry’s
most valuable players! At this year’s ceremony, employee awards will be
presented in the categories of Employee Excellence, Lifetime Achievement,
Outstanding Achievement or Support for Public Transit, Volunteer /
Advocate and Distinguished Service.
2009 cUta cEntEnnial scholarship awards
The Centennial scholarships were created with the intent to develop and
foster expertise that improves the visibility of public transit as a career option
and to grow a stronger pool of expertise for the industry’s future.
Each year, five deserving students registered in full-time Canadian
postsecondary institutions across Canada are awarded scholarships.
rEgistration dEsk hoUrs
CUTA and STM staff will be happy to assist you in the Neufchatel room
at the Marriott Chateau Champlain Hotel
Saturday 8 Nov: 12:00pm - 5:00pm
Sunday 9 Nov: 9:30am - 6:00pm
Monday 10 Nov: 7:30am - 6:00pm
Tuesday 11 Nov: 7:30am – 3:00pm (at Place Bonaventure for Trans-Expo)
3:00pm - 6:00pm in the Neufchatel room
Wednesday 12 Nov: 7:30am - 2:00pm

Ladies and Gentlemen,
I wish you a warm welcome to Montréal. Our city is honoured to host the CUTA Fall Conference 2009 and
Trans-Expo 2009. Your conference on Public Transit: Towards Sustainable Solutions is of special interest to me,
as the topic represents one of our city’s key priorities for transportation.
Public transit is a powerful engine for sustainable development. Since adopting its first Transportation Plan:
Reinvent Montréal, in 2008, we have focused on making public transit one of the key tools in reducing
greenhouse gases and improving quality of life. This plan includes a number of projects, including the creation
of a tramway system in the heart of our city, upgrading and extending our metro system and the creation of a
rapid bus system running on its own reserved lanes. These projects will help us boost public transit ridership.
Fortunately, the many improvements that the Société de transport de Montréal (STM) has already made to our
metro and bus lines have resulted in ridership levels unmatched since 1949. In just one year (2008), overall
ridership for our public transit system is up 4.1%, or 382.5 million trips.
I salute the work of the STM and all of our transportation partners. Through their remarkable efforts, we can
offer Montrealers a present and a future that will meet their expectations and those of future generations. Now
more than ever, we can Reinvent Montréal.
I wish you an excellent stay in our city!
Gérald Tremblay
Maire de Montréal
Thank you To our SponSorS
the canadian Urban transit association would like to extend its sincere appreciation to the following sponsors for their support of this year’s Fall conference:
Transport
Canada
Transports
Canada
silvEr
platinUm
gold
thE cUta bUsinEss mEmbErs EvEning is proUdly sponsorEd by all oF thE cUta bUsinEss mEmbErs
Thank you To our hoSTS
The Fall Conference presents a joint effort between CUTA and the Conference City’s host system.The Société de Transport de Montréal (STM) has provided
outstanding support and performance in the organization of this year’s event. CUTA would like to thank them for their planning support. CUTA invites you to
thank our STM representatives as you enjoy this year’s Fall Conference!
All conference presentations and PowerPoints will be distributed to you free of charge after the conference.
c U ta Fa l l c o n F E r E n c E & t r a n s - E x p o - m o n t r E a l Q c - n o v E m b E r 2 0 0 9 - pa g E 3

s c h E d U l E a t a g l a n c E - c U t a 2 0 0 9 F a l l c o n F E r E n c E & t r a n s - E x p o
satU rday 7 novEm b Er
12:00pm – 5:00pm Registration Neufchatel
12:00pm – 4:00pm Executive Committee Meeting Salon
(By invitation only) Habitation B
1:00pm - 3:30pm City Tour
4:00pm – 5:30pm Regional Committee Meetings:
Atlantic Maisonneuve EF
British Columbia Maisonneuve A
Ontario Maisonneuve BC
sU n day 8 novEm b Er
9:30am – 6:00pm Registration Neufchatel
9:30am – 1:00pm National Committee Meetings:
Technical Services Viger C
11:00am – 1:00pm National Committee Meetings:
Human Resources Maisonneuve A
Business Members Maisonneuve BC
Communications & Public Affairs Maisonneuve EF
1:00pm – 4:30pm Board of Directors Meeting Viger AB
(By invitation only)
1:00pm – 3:30pm City Tour
4:30pm – 5:45pm Transit Board Members
Committee Meeting Maisonneuve D
(By invitation only)
6:00pm – 7:30pm Welcome Reception Offsite - Bell Centre
(Sponsored by Cummins Inc.)
mon day 9 novEm b Er
7:30am – 6:00pm Registration Neufchatel
8:00am – 9:45am Host Breakfast Salle de bal/foyer
(Sponsored by STM)
10:00am – 11:15am Session 1: Environmental
Marketing Initiatives
Salon Cartier C
Session 2: Vision 2040 Salon Cartier AB
– A Blueprint for Action
Session 3: Building and Viger ABC
Managing Transit Infrastructure
10:00am – 1:00pm Session 4: Roundtable: Maisonneuve D
Maintenance
11:15am – 11:30am Refreshment Break
Foyer
11:30am – 12:45pm Session 5: Transit’s Role in
Sustainable Urban Planning Salon Cartier AB
Session 6: Transit Operator
Selection Toolkit Salon Cartier C
Session 7: New Initiatives in ITS Viger ABC
12:45pm – 4:00pm Technical Tours (including lunch) Off-site
6:00pm – 7:30pm Networking Reception Caf’ Con
(Sponsored by Bombardier and Giro)
tU Esday 10 novEm b Er
7:30am – 3:00pm Registration at Trans-Expo Place Bonaventure
3:00pm – 6:00pm Registration at Hotel Neufchatel
7:45am – 8:30am Trans-Expo Breakfast Place Bonaventure
(Sponsored by ACS)
8:30am – 3:30pm Trans-Expo, Canada’s Bus Place Bonaventure
and Transit Exhibition Level 400 East
(See page nine for more information)
3:30pm – 5:00pm Session 8: Roundtable:
Small Systems Maisonneuve D
Session 9: Roundtable:
Labour Relations Maisonneuve BC
(By invitation only)
Session 10: Sustainability
through Transportation
Demand Management Salon Cartier AB
Session 11: New Bus
Propulsion Technology Viger ABC
6:30pm – 11:00pm Business Members Evening Offsite - Sharx Club
Sharx Club Montreal
(Sponsored by CUTA Business Members)
wEdn Esday 11 novEm b Er
The first shuttle will be leaving the
hotel at 6:30pm, every 10 minutes.
The last shuttle will be leaving the
hotel at 7:30pm.
For the return, the first shuttle will
be leaving the Sharx at 10:00pm,
every 7-10 minutes (depending on
the need). The last shuttle will be
leaving the Sharx at 11:15.
7:30am – 12:00pm Registration Neufchatel
8:00am – 9:30am Awards Breakfast and Salle de bal/foyer
Scholarship Presentations
(Awards sponsored by Bombardier
New Flyer, Nova Bus, Daimler Buses
North America and AECOM.
Scholarships sponsored by
Hatch Mott MacDonald, GIRO
and CH2MHILL
9:45am – 11:00am Session 12: Smart Cards Viger ABC
11:00am – 11:15am Refreshment Break
Session 13: Reducing
Bus Fuel Consumption Salon Cartier C
Session 14: The Challenges of
Transit System Governance Salon Cartier AB
11:15am – 12:30pm Session 15: Roundtable:
Accessible Transit Maisonneuve D
All meals and sessions will have French/English
Simultaneous Interpretation
c U ta Fa l l c o n F E r E n c E & t r a n s - E x p o - m o n t r E a l Q c - n o v E m b E r 2 0 0 9 - pa g E 4
Session 16: New Rapid
Transit Initiatives Salon Cartier AB
Session 17: Transit Signal Priority Viger ABC

2 010 o ly m p i c s o p E n i n g c E r E m o n y
v i p t i c k E t s a U c t i o n
CUTA will be holding an open bid silent auction during this year’s Fall Conference for a pair of
tickets to the 2010 Olympics Opening Ceremony sponsored by Vossloh. Auction proceeds will
support the CUTA’s Centennial Scholarship Program.
The Vossloh hospitality package includes:
• Champagne Reception with Canapés and Passed Hors D’oeuvres
• Private Table
• Four Course Gourmet Dinner
• Post-Event Cocktails and Hors D’oeuvres Buffet
• Top Shelf Open Bar
• Large Screen Televisions with Post-Event Coverage
• Gift Bags with Mementos of the Day
• Celebrity Guest Speaker
The auction sign-up sheet will be available in the registration room of the Marriott Chateau Champlain Hotel (Neufchatel room) during registration hours,
and will also be available at the CUTA booth (#100) at Trans-Expo at Place Bonaventure, as well as at the Tuesday Business Members Evening at The Sharx Club.
All paying registered delegates are eligible to bid on this once-in-a-lifetime opportunity to attend one of the most prestigious events in the world.
Tickets are valued at $12,000 total. Bids will start at $2,000.

d E t a i l E d s c h E d U l E - c U t a 2 0 0 9 F a l l c o n F E r E n c E & t r a n s - E x p o
satU rday 7 novEm b Er
12:00pm – 5:00pm Registration
12:00pm – 4:00pm Executive Committee Meeting
(By invitation only)
1:00pm – 3:30pm City Tour
(Buses depart from main entrance at 1:00 pm)
Become acquainted with Montreal, its heritage and
culture. During this city tour, you will have the
opportunity to visit Montreal’s first parish, the Notre
Dame Basilica, which is considered to be one of the
most beautiful churches in North America, situated in
the enchanted quarter of Old Montreal.
You will also discover the modern architecture of Montreal,
along with the business sector and 20th century homes.
Mont-Royal Park will be your next stop, an area deemed as
the heart of Montreal and the pride of all city dwellers that
was inherited by the Scottish bourgeoisie.
After admiring the panoramic view of the city you will
explore the Plateau Mont-Royal where you will find
its streets lined with exterior staircases, its European
cafés and restaurants, as well as its bookstores and the
people of Montreal.
4:00pm – 5:30pm Regional Committee Meetings:
Atlantic
British Columbia
Ontario
sU n day 8 novEm b Er
9:30am – 6:00pm Registration
9:30am – 1:00pm National Committee Meeting:
- Technical Services
11:00am – 1:00pm National Committee Meetings:
- Human Resources
- Business Members
- Communications & Public Affairs
1:00pm – 4:30pm Board of Directors Meeting
(By invitation only)
1:00pm – 3:30pm City Tour
(See above for description. Buses depart from main entrance at 1:00 pm)
4:30pm – 5:45pm Transit Board Members Committee Meeting
(By invitation only)
6:00pm – 7:30pm Welcome Reception
(Sponsored by Cummins Inc.)
Meet in main lobby at 5:45pm to be guided to the Bell Centre.
Join us at La Mise au Jeu restaurant at the Bell Centre,
home of the Montréal Canadians Hockey Club for
hors d’oeuvres and cocktail. Take advantage of a short
15 minute tour of the Bell Centre where you’ll see
behind the scenes of the professional hockey world as
well as the show business.
mon day 9 novEm b Er
7:30am – 6:00pm Registration
8:00am – 9:45am Host Breakfast
(Sponsored by STM)
c U ta Fa l l c o n F E r E n c E & t r a n s - E x p o - m o n t r E a l Q c - n o v E m b E r 2 0 0 9 - pa g E 6
Join us for the Opening Host Breakfast where we will
welcomed to Montreal by our host, the STM
10:00am – 11:15am Session 1: Environmental Marketing Initiatives
When marketing to its customers, some transit systems
have made the link to the environmental benefits of transit.
Showcased will be three transit systems that have focused
their promotions with the “green” benefits of transit.
Moderator:
Brian Taylor, Halifax Regional Municipality
Speakers:
Denise Vaillancourt and Lynne Gagnon,
Société de transport de Montréal (STM)
Alice Smith, Toronto Transit Commission (TTC)
Donna Shepherd, Burlington Transit
Session 2: Vision 2040 – A Blueprint for Action
With the official unveiling of Transit Vision 2040 and
unanimous endorsement by the CUTA Board of
Directors earlier this year, this session explores
perspectives on the Vision from stakeholders outside
the transit industry who were directly involved or
consulted in its development. Planners, urbanists,
land developers, municipal and youth leaders discuss
their future vision and debate where trends will lead
and what we must do together to maximize the
benefits of public transit for the next generation.
Moderator:
Glen Murray, President & CEO,
Canadian Urban Institute
Panelists:
Mike Buda, Federation of Canadian
Municipalities (FCM)
Marni Cappe, Canadian Institute of Planners
Alex Speigel, ONE Development Corporation
Pooya Rafiee, 2008 Youth Summit Delegate
Session 3: Building and Managing
Transit Infrastructure
Taking on a large transit project involves a plan to build,
operate and manage the assets. Lessons can be learned
from projects such as the forthcoming Union Station
railway track upgrades, as well as from the ongoing LRT
extension in Edmonton. The Toronto Transit Commission
(TTC) will present challenges from the recent
purchase of 204 Streetcar Light Rail Vehicles.
Moderator:
Hans Rat, International Association of
Public Transport (UITP)
Speakers:
Michael Wolczyk, GO Transit (Toronto)
Michael Sheahan, HDI Joint Venture
Wes Brodhead, Edmonton Transit System (ETS)
Vincent Rodo, Toronto Transit Commission (TTC)

d E t a i l E d s c h E d U l E - c U t a 2 0 0 9 F a l l c o n F E r E n c E & t r a n s - E x p o
mon day 9 novEm b Er - conti n U Ed
10:00am – 1:00pm Session 4: Roundtable: Maintenance
Join your maintenance colleagues for an update on new
2010 emission regulations and interactive discussions
on: training; brakes; electronics; buy or rebuild? These
roundtable discussions will be followed by lunch and
your choice of technical tour.
Facilitator:
Gary Strachan, Coast Mountain Bus
Company (Vancouver)
11:15am – 11:30am Refreshment Break
11:30am – 12:45pm Session 5: Transit’s Role in Sustainable
Urban Planning
Sustainable transport systems play a positive environmental,
social and economic role in the communities
they serve. Public transit systems that are integrated
into the urban landscape can provide a fast, effective
and economical transportation option for city residents,
as well as broader access to jobs, education, health care
and recreational facilities. Learn about the initiatives
implemented in Montréal, Toronto and Nice (France).
Moderator:
Claude Lévesque, Réseau de transport
de la Capitale (RTC) (Québec)
Speakers:
François Pépin and Olivier Notte,
Société de transport de Montréal (STM)
Rick Cornacchia, Toronto Transit Commission (TTC)
Jean-Claude Ziv, Arcurial Association
Session 6: Transit Operator Selection Toolkit
The STRADA Recruitment Toolkit is the latest
initiative of the CUTA Human Resources Committee.
Three years of consultation, research and task force
work have resulted in the exciting launch of the
Recruitment Toolkit. The industry expressed a need
for tools to increase the probability of selecting the
best candidates for the position of bus operator, to
reduce staff time in the recruitment process and to
reduce costs associated with recruitment as well as
budget lost through training unsuccessful candidates.
Come join us at the official launch of this exciting new
grassroots project! Hear how the idea was conceived and
achieved with participation from 16 CUTA members
from coast to coast and validated with almost 750 bus
operators participating in the study. Speakers will discuss
industry participation which drove the project, the science
and psychology upon which the tool was developed, the
implementation process and the next steps for the project.
Moderator:
Alan Russell, CUTA Business
Development Representative
Speakers:
Wes Brodhead, Chair of the Bus Operator
Selection Tool Task Force
Michael Goldman, Industrial Psychologist, Assess Systems
Judith Wright, CUTA Master Trainer
mon day 9 novEm b Er - conti n U Ed
c U ta Fa l l c o n F E r E n c E & t r a n s - E x p o - m o n t r E a l Q c - n o v E m b E r 2 0 0 9 - pa g E 7
Session 7: New Initiatives in ITS
Intelligent transportation systems are becoming more
common at transit systems in Canada. This session will
present best practices of automated passenger counters
(APC) and will be followed by a presentation on
Brampton’s Smart Bus Concept. Finally, a presentation
will be made on the integration of multi-agency passenger
information and system operation in the city of Zürich.
Moderator:
Michael De Santis, Agence métropolitaine
de transport (AMT) (Montréal)
Speakers:
Bill Menzies, Winnipeg Transit
Alex Milojevic, Brampton Transit
Pierre Lavigueur, Société de transport de Laval (STL)
Stefan Gemperli, Continental - Zürich
12:45pm – 4:00pm Technical Tours (including lunch)
Lunch will be available for tour participants at the
hotel at 12:45pm. Shuttle buses will depart at 1:30pm.
Technical Tour 1 – 1:30pm
Technical Tour 2 – 2:30pm
The Operational Centre of the
Montreal Metro: New cutting-edge facilities
Each day, the Montreal Metro carries over 775,000
riders and provides its clientele with more than two
million hours of service annually. The Metro serves
68 stations on four lines.
The Operational Centre is truly the nerve centre of
the network and ensures that Metro riders get to
where they want to go efficiently, regularly and safely.
Thanks to highly sophisticated computer systems, all
information relating to metro activities, from train
traffic, electrical power, equipment, communications
to monitoring, is channelled to the Centre.
In response to needs arising from the extension of the
metro to Laval in 2007 and since the time has come to
renew its technological equipment, the STM began
moving its Operational Centre into new premises. The
Centre, which also houses the STM’s emergency
coordination measures unit, will be operational in 2010.
Technical Tour 3 - Legendre Centre: Modern,
energy-efficient facilities
The recently inaugurated Legendre Transportation
Centre and Body Maintenance Centre (Centre de
transport Legendre and Centre de carrosserie
Legendre) were built in keeping with sustainable
development principles. These facilities required an
investment of $102 million and enabled STM to
significantly increase its ability to maintain its vehicles
and storage spaces to accommodate a fleet of close to
320 buses, including 202 articulated buses.

d E t a i l E d s c h E d U l E - c U t a 2 0 0 9 F a l l c o n F E r E n c E & t r a n s - E x p o
mon day 9 novEm b Er - conti n U Ed
During your visit, you will be able to see the repair
shop for articulated buses and shops that look after
tire retreading and repairs to the fleet of service
vehicles. You will visit the new body maintenance
centre that is equipped with solar walls, green walls
and roofs; and water catch basins.
A short presentation of the entire construction project
will give you a taste of the various principles underlying
the completion of these facilities and the daily
vehicle maintenance and service delivery activities.
Technical Tour 4 - An underground fire prevention
training centre: Training in a real-life environment
The first fire prevention school was opened following two
major fires that broke out in the Montreal Metro in the
early 1970s. Renamed the Underground Fire Prevention
Training Centre (Centre de formation souterrain en
prévention des incendies), the school moved into its new
location that reproduces a portion of the Montreal Metro
and welcomed its first students in 2007.
Today, the Centre trains more than 500 people a year.
In addition to STM employees, numerous stakeholders
from emergency departments in Montreal and the
surrounding areas, particularly firefighters, police
officers and paramedics, receive instruction from 10
training inspectors in an environment that simulates
the special conditions encountered during an incident
in an underground setting.
During your visit, you will see a simulation of a fire as
part of a train operator’s training. You will find this
absolutely striking!
Technical tour 5 - Plateau Youville: Ensuring reliable
and safe metro cars
The tour begins at the minor repair workshop, which
specializes in the maintenance and servicing of MR-73
metro cars. You will be able to see for yourself the work
done on metro cars that are scheduled for inspection
(every 9,000 km) and periodic maintenance and repairs.
You will then stop at the Operating Vehicle Intervention
Centre (Centre d’intervention des véhicules en
exploitation (CIVEX)), whose operations will be
explained briefly to you.
The tour will end at the major repair workshop where
you will see major maintenance being done on metro
cars, including a complete mechanical overhaul of the
bogies, the reconditioning of mechanical, pneumatic,
electrical and electronic components; and body
components.
Come meet the team of experts that play a key role in
maintaining service and safely moving more than
800,000 Montreal Metro riders.
mon day 9 novEm b Er - conti n U Ed
c U ta Fa l l c o n F E r E n c E & t r a n s - E x p o - m o n t r E a l Q c - n o v E m b E r 2 0 0 9 - pa g E 8
Technical tour 6 - Specialized transit:
A growing service
In 2008, the specialized transit team of the STM carried
close to 2.3 million riders in the Greater Montreal
Region, an increase of 8.3% over 2007. With its fleet
of more than 86 minibuses, 13 taxi contractors with
some 750 four-door cars and accessible vehicles, more
than 18,500 customers were served.
The specialized transit team will present all of its
activities – its mission, personnel, a client profile, the
level of service, financial framework and future projects.
They will then invite you to tour its facilities, including
the Client Service Centre and the Service Planning
Centre, where the discussion will focus on the
management of trip requests, the organization and
planning of service and the management of minibus
and taxi service delivery. In addition, you will have an
opportunity to visit the vehicle maintenance facility.
Come meet an attentive team that will share their
experience.
Technical Tour 7 - Preferential measures for buses:
The St. Michel Blvd. example
Until only recently, STM used 77 km of roadside
reserved lanes during rush hour. Over the next few
years, this network will be expanded to over 350 km
with the implementation of new measures that can
include new reserved lanes, priority lights for buses,
intelligent transit systems and rapid bus systems.
In 2009, STM brought in preferential measures for buses
along three major arteries in Montreal, including St.
Michel Blvd. The measures along that boulevard include
a curb-side reserved lane, priority traffic light system with
detection in real time and limited-stop express bus
service. This visit will enable participants to see for
themselves the benefits these types of measures have
produced. Participants will board a bus and travel down
St. Michel Blvd, at which time experts will explain,
among other things, how the priority light detection
system operates, as the bus will stop at an intersection so
that they can see the interior of a traffic light controller
and the equipment on board the vehicle.
Come and join a team of enthusiasts!
6:00pm – 7:30pm Networking Reception
(Sponsored in part by Bombardier and Giro)
Join us in the Caf’ Con of the Marriott Chateau
Champlain for hors d’oeuvres and cocktails.

canada’s transit & bUs Exhibition
l’Exposition canadiEnnE dEs aUtobUs Et dU transport collEctiF
T u e S day n ov e m b e r 10 2 0 0 9
8 : 3 0 a m To 3 : 3 0 p m
a l l d e l e g aT e S a r e w e lc o m e To aT T e n d
part of cUta’s Fall conference 2009
public Transit towards Sustainable Solutions
• november 7 - 11, 2009 •
l e m a r d i 10 n ov e m b r e 2 0 0 9
8 h 3 0 - 15 h 3 0
dans le cadre du congrès d’automne de l’actU 2009
Transport collectif vers des solutions durables
• 7 - 11 novembre 2009 •
Turn right from the main entrance of the Marriott Chateau Champlain Hotel.
Place Bonaventure is 2 blocks away on your right, just after the Hilton’s Parking access.
www.cutaactu.ca

d E t a i l E d s c h E d U l E - c U t a 2 0 0 9 F a l l c o n F E r E n c E & t r a n s - E x p o
tU Esday 10 novEm b Er
7:30am – 3:00pm Registration at Trans-Expo
3:00pm – 6:00pm Registration at Hotel
7:45am – 8:30am Trans-Expo Breakfast
8:30am – 3:30pm Trans-Expo, Canada’s Bus and
Transit Exhibition
(See page 2 & 9 for more details)
3:30pm – 5:00pm Session 8: Roundtable: Small Systems
Network with others on common issues, challenges,
and successes facing small and mid sized transit
systems. Learn how your colleagues from across the
country are meeting their goals and improving their
systems. Take home some fresh ideas to help you run
your system more efficiently and creatively.
Facilitator:
Donna Shepherd, Burlington Transit
Session 9: Roundtable: Labour Relations
(By invitation only)
This session is for senior transit management who are
involved in labour relations and negotiations. This
year our guest speakers from OC Transpo will present
on the topic “Getting Along after the Strike” and will
discuss the steps taken by OC Transpo and the City of
Ottawa to create a smooth transition back to work
following a lengthy separation, a long wait for the
arbitrator’s decision and bargaining that happened in
the media as well as at the negotiating table. Following
the presentation and discussion of strategies that
worked and those that didn’t, there will be a roundtable
discussion facilitated by Sue Connor, Chair of
the Human Resources Committee.
Facilitator:
Sue Connor, Brampton Transit
Session 10: Sustainability through Transportation
Demand Management
Transportation Demand Management is an increasingly
important tool that transit systems and communities
alike can use to achieve their sustainability goals.
Representatives from municipalities across Canada will
speak on initiatives that they have taken locally.
Moderator:
Eric Sévigny, Transport Canada
Speakers :
Glenn Gumulka, Smart Commute Mississauga
Craig Campbell, Saint John Transit and Saint
John Parking Commission
John D. Hill, Region of Waterloo
tU Esday 10 novEm b Er - conti n U Ed
c U ta Fa l l c o n F E r E n c E & t r a n s - E x p o - m o n t r E a l Q c - n o v E m b E r 2 0 0 9 - pa g E 10
Session 11: New Bus Propulsion Technology
Bus propulsion technology continues to evolve as
technology matures and new ones appear. Representatives
from the Société de transport de Montréal
(STM) will speak on their in-depth study on hybrid
buses, followed by a presentation on the recently
completed CUTA report on hybrid technology.
Finally, BC Transit will share their experience on the
development and implementation of the first
Hydrogen Fuel Cell bus demonstration fleet, to be
showcased at the 2010 Olympics.
Moderator:
Eric Gillespie, Grand River Transit
Speakers :
Pierre Ducharme, MARCON
Mike Frost, BC Transit (Victoria)
Pascal Octeau and René Leduc,
Société de transport de Montreal (STM)
6:30pm – 11:00pm Business Members Evening
(Sponsored by CUTA Business Members)
The first shuttle will be leaving the hotel at 6:30pm,
every 10 minutes. The last shuttle will be leaving the
hotel at 7:30pm.
For the return, the first shuttle will be leaving the Sharx
at 10:00pm, every 7-10 minutes (depending on the need).
The last shuttle will be leaving the Sharx at 11:15 pm.
wEdn Esday 11 novEm b Er
7:30am – 12:00pm Registration
Join us at Sharx Montréal, one of the best places in
Montreal for bowling and pool. Relax and enjoy a
game of snooker or cosmic bowling. Watch the
hockey game on screen throughout the evening.
Casual and comfortable dress code is recommended.
8:00am – 9:30am Awards Breakfast and Scholarship Presentations
(Sponsored by Bombardier, AECOM, New Flyer,
Nova Bus and Daimler Buses North America)
CUTA’s National Transit Employee Recognition Awards
and Scholorship Presentations recognize the outstanding
achievements of employees, volunteers and industry
advocates, and will grant a Lifetime Achievement Award
to the 2009 CUTA Hall of Fame inductees.
(Sponsored by Hatch Mott MacDonald,
GIRO and CH2MHILL)
Also, the five recipients of the CUTA Centennial
Scholarship Awards will be announced. These are
awarded to students from Canada’s five regions who
are working toward a career in public transit.

d E t a i l E d s c h E d U l E - c U t a 2 0 0 9 F a l l c o n F E r E n c E & t r a n s - E x p o
wEdn Esday 11 novEm b Er - conti n U Ed
9:45am – 11:00am Session 12: Smart Cards
An increasing number of Canadian transit systems are
implementing smart card technology as their main fare
collection method. The recently implemented Opus card
in Greater Montréal and Québec City will be presented
by the Société de transport de Montréal (STM), followed
by a presentation on the Lima, Peru experience. Finally, a
presentation will be made on the benefits of the data
collected from smart card systems for planning purposes.
Moderator:
Vince Mauceri, Metrolinx
(Greater Toronto Transportation Authority)
Speakers:
Jean-Charles Caulier, ACS
Martin Trépanier, École Polytechnique de Montréal
Richard Laviolette, Société de transport de
Montreal (STM)
Session 13: Reducing Bus Fuel Consumption
New engine environmental control technologies and
increased weight of buses have increased fuel
consumption. In 2007, fuel expenses accounted for
approximately 9% of total direct operating costs of
transit systems. Learn about new and innovative ways
of decreasing fuel consumption through optimizing
driveline configurations, reducing engine parasitic
loads and an update on Smart Driver.
Moderator:
Jean-Yves Carrier, OC Transpo (Ottawa)
Speakers:
Gerd Schneider, Voith Turbo Inc.
Gary Strachan, Coast Mountain Bus Company
Bart Mancini, BAE Systems
Raymond Bedard, OC Transpo (Ottawa)
Session 14: The Challenges of Transit
System Governance
Establishing effective and efficient governance
structures that strike an optimal balance between
political oversight, customer input and accountability,
is a major challenge. Yet these considerations are
critical in developing sustainable, customer-oriented
agencies into the future, especially in and around large
metropolitan areas where numerous municipal
jurisdictions co-exist with contiguous transit service
areas. Join this session to learn from the experiences
of transportation authorities in Canada’s largest
metropolitan areas, as well as from the unique model
of the CITs – small but rapidly-growing outer
suburban transit systems in the Montreal region.
Moderator:
Joël Gauthier, President & CEO,
Agence métropolitaine de transport (AMT)
wEdn Esday 11 novEm b Er - conti n U Ed
11:00am – 11:15am Refreshment Break
All meals and sessions will have French/English Simultaneous Interpretation
c U ta Fa l l c o n F E r E n c E & t r a n s - E x p o - m o n t r E a l Q c - n o v E m b E r 2 0 0 9 - pa g E 11
Speakers:
Tom Prendergast, TransLink (South Coast
British Columbia Transportation Authority)
Rob Prichard, Metrolinx (Greater Toronto
Transportation Authority)
Pierre Bélanger, Association des Conseils
intermunicipaux de transport (CIT)
11:15am – 12:30pm Session 15: Roundtable: Accessible Transit
Join your colleagues to discuss issues, challenges and
successes regarding the evolving accessibility to transit
and interactive discussions on: eligibility criteria,
developmentally challenged customers, accessible
rolling stock and infrastructure, and integration of
services (specialized and urban transit). Representatives
from conventional and specialized transit systems
are welcome.
Facilitator:
Jean-Yves Carrier, OC Transpo (Ottawa)
Session 16: New Rapid Transit Initiatives
Expanding regional rapid transit networks has been
identified as one of the strategic directions in CUTA’s
Transit Vision 2040. A number of new initiatives are
being planned and others are now being built. Learn
more about Winnipeg Transit’s new Bus Rapid Transit
(BRT) system that is currently being built, Vancouver’s
new streetcar that will shuttle Olympians and
guests in 2010 and the Réseau de transport de
Longueuil (RTL) proposed LRT link between
downtown Montréal and its south shore.
Moderator:
Fred Wong, Calgary Transit
Speakers:
Bill Menzies, Winnipeg Transit
Guy Martin, Réseau de transport de Longueuil (RTL)
Steve Hall, Bombardier Transportation
Session 17: Transit Signal Priority
Transit Signal Priority (TSP) is now becoming more
common in transit operations. An overview of current
issues and future developments of transit signal
priority and a recently published report on transit
signal display standardization will be presented.
Finally, a presentation will be made on the Transit
Communication Interface Protocol (TCIP) standard.
Moderator:
Marc Vendette, Société de transport de Montreal (STM)
Speakers:
Mike Corby, IBI Group
David McCusker, Metro Transit (Halifax)
Brendon Hemily, Hemily and Associates
Lou Sanders, American Public Transportation
Association (APTA)