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Professional Education Classes techniques to effectively influence others. This application-based workshop will provide individuals with the proven tools necessary to enhance their persuasive skills with others and achieve successful outcomes. Textbook included. Essentials of Motivation Tuition: $375 CEUs: 0.6 Instructor: Bobby Peterson 1 session: Mon, Jul 30 / 9:00 a.m.–4:00 p.m. (Alpharetta) Every manager dreams of a confident and highly motivated workforce. This course explores the latest principles and techniques for creating this type of team or work group. Learn the difficulties and psychology behind managing motivation and learn to implement proven motivational techniques in the workplace. Participants will learn to create an atmosphere that encourages productivity and creativity! Performance Management Tuition: $375 CEUs: 0.6 Instructor: Nancy Colter, MBA 1 session: Mon, Apr 16 / 9:00 a.m.–4:00 p.m. Performance management is the ongoing process of establishing, communicating, and evaluating employee performance objectives. Effective performance management can provide managers and supervisors with a framework to monitor, discipline, and reward employees. This course introduces a performance management process that addresses goal setting, evaluations, and handling difficult conversations about job performance. Textbook included. Managing Problem Employees Tuition: $375 CEUs: 0.6 Instructor: Bobby Peterson 1 session: Fri, Apr 27 / 9:00 a.m.–4:00 p.m. (Alpharetta) 1 session: Mon, Aug 20 / 9:00 a.m.–4:00 p.m. Wondering what to do with a problem employee? Is this one of those moments where you are asking yourself why you ever wanted to be a manager? You are not alone. This no-nonsense workshop will provide the manager with the proven techniques necessary to successfully handle these tricky types of situations with their employees when they arise and the skills to effectively and legally deal with the “problem employee.” Stepping Up to Management Certificate Tuition: $995 CEUs: 1.95 Instructor: Gary Cruze, EdD, MBA See website for dates. The Stepping Up to Management course provides the participant with the information, insight and self-discovery necessary when preparing for a possible supervisory role. This process begins with a basic exploration of management and builds upon this foundation by creating tools the participant can use to make the transition 34 Register today: ece.emory.edu to a formal leadership role. The benefit to the participant is a clear understanding of the responsibilities of management and an opportunity to pursue a management role. The course certificate is achieved through a boot camp schedule requiring only three days of training to complete. Textbook included. Essentials of Leadership for Managers Tuition: $695 CEUs: 1.2 Instructor: Nancy Green, MBA, CPT 2 sessions: Mon and Tue, Aug 13 and 14 / 9:00 a.m.–4:00 p.m. This highly interactive and stimulating workshop is designed to transform how managers lead and influence their people. Participants experience and apply the five practices of exemplary leadership through group problem-solving, video cases, discussion, workbook exercises, and action plans for ongoing development. The five leadership practices are based on learnable behaviors, and not a complicated theory or a set of unreachable ideals. Participants can measurably improve their effectiveness as leaders. Textbook included. Win-Win Negotiations Tuition: $375 CEUs: 0.6 Instructor: Nancy Green, MBA, CPT 1 session: Fri, Jun 15 / 9:00 a.m.–4:00 p.m. In the diverse and interconnected marketplace of the twenty-first century, no set of problem-solving skills is more important than negotiation. Win-Win Negotiation is a specific negotiation strategy that uses carefully defined skills and techniques to produce results that are beneficial and acceptable to everyone at the negotiating table. Learn to approach problems and opportunities with a win-win attitude. TARGETED PROFESSIONAL DEVELOPMENT Fundamentals of Financial Planning Tuition: $750 Instructor: David Hultstrom, MBA, CFP, CFA, CUFC 10 sessions: Tue and Thu, May 1–31 / 6:30–9:30 p.m. (Decatur) Additional Info: This course is part of ECE’s Financial Planning Certificate program–visit EmoryCFP.org for details. Providing a comprehensive overview of the financial planning process, this course emphasizes goal and priority setting, data gathering and implementing a financial plan. Topics include time value of money concepts, financial calculator protocol, legal environment, financial analysis and ethical and professional considerations in financial planning. Textbook not included.
Introduction to Project Management Tuition: $795 PDUs: 13 Instructor: Michael Martin, MBA, PMP 2 sessions: Thu and Fri, Apr 12 and 13 / 9:00 a.m.–4:30 p.m. (Alpharetta) 2 sessions: Mon and Tue, Jun 11 and 12 / 9:00 a.m.–4:30 p.m. 2 sessions: Mon and Tue, Jul 16 and 17 / 9:00 a.m.–4:30 p.m. (Alpharetta) 2 sessions: Mon and Tue, Aug 20 and 21 / 9:00 a.m.–4:30 p.m. No one—personally or in business—should have to stumble through a new project. Learn to do it like a pro. Understand the basic concepts that guide project management. Gain insights into scheduling and tracking that ensure quality performance. Learn to communicate productively with contractors, conduct reviews, and obtain insights into problems of planning and implementing projects. Textbook included. Creating a Culture of Service Excellence in Health Care Tuition: $375 CEUs: 0.6 Instructor: Vivian Bright 1 session: Fri, Apr 20 / 9:00 a.m.–4:00 p.m. Everyone within a health care organization plays a significant role in creating a culture of service, performance, and operational excellence. This workshop also will increase employee competence and confidence relative to internal/external customer problem resolution, and their desire to wow and delight every patient and their families. Essentials of Human Resources Internal Consulting Tuition: $375 CEUs: 0.6 Instructor: Soumaya Khalifa, MBA 2 sessions: Tue and Thu, May 22 and 24 / 6:30–9:30 p.m. This interactive course provides an understanding of the role, effective steps in the consulting process, skills and relationships needed, and how to identify and work through resistance. Beyond the EEO Poster Tuition: $375 CEUs: 0.6 Instructor: Pamela George 2 sessions: Tue and Thu, Jun 12 and 14 / 6:30–8:30 p.m. This course will cover EEO employment laws from an interactive and challenging perspective, covering the following topics: specific HR genres and presentations of actual examples of EEO violations, application of laws/regulations to violations, and insights into the EEOC’s approach in reviewing, analyzing, and pursuing employment discrimination complaints. The course will enable the student to recognize HR landmines and organizational operations that often lead to inadvertent displays or tolerance of discriminatory behavior. Professional Education Classes NEW Managing Difficult Conversations and Situations Tuition: $375 CEUs: 0.6 Instructor: Nancy Colter, MBA 1 session: Fri, Apr 27 / 9:00 a.m.–4:00 p.m. Difficult situations often arise in the workplace. This course addresses the more common situations and identifies strategies for dealing with them. Participants in this course will be exposed to the basic communication strategies that can work across all difficult behavior situations. This will help participants realize that the more proficient we are at managing ourselves the more confident we become managing difficult conversations and situations. Participants will look back at this practical course with a real sense of satisfaction and gratitude! Learn how to have open, robust and fearless conversations. Decision Making and Innovation (Online) Tuition: $375 CEUs: 0.8 Instructor: Gary Cruze, EdD, MBA 4 sessions: Tue, Jul 10–Jul 31 / 7:00–9:00 p.m. EDT Additional Info: Web-delivered Format While decision making and innovation are fundamentally different concepts, they are both important approaches to maximizing organizational effectiveness and productivity. Participants in this Web-delivered course will discover specific elements of decision making and innovation and identify practical ways of incorporating innovation and creativity into critical decisions at all levels of the organization. Limited enrollment. OSHA 511 Occupational Safety and Health Standards for General Industry Tuition: $795 CEUs: 2.6 Instructor: Joseph Pilleteri 4 sessions: Mon–Thu / Apr 30–May 3 / 8:00 a.m.–5:00 p.m. (Alpharetta) This course for private sector personnel covers OSHA policies, procedures, and standards as well as general industry safety and health principles. Topics include scope and application of the OSHA general industry standards. Special emphasis is placed on those areas that are the most hazardous using OSHA standards as a guide. Course manual included in tuition. This class is instructed by the University of Alabama OSHA Training Institute Education Center (UA OTI- EC) and offered at the host site, Emory Continuing Education. Register today: ece.emory.edu 35
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