KB_120154 - Vasco

KB 120154
Certificate error when browsing to IDENTIKEY
Authentication Server Webadmin.
Creation date: 01/08/2012 Last Review: 01/08/2012 Revision number: 1
Document type: How To Security status: EXTERNAL
Summary
When you browse to the IDENTIKEY Authentication Server (IK) Webadministration,
you get a warning that the security certificate is not trusted. This article describes how
to solve this.
Problem symptoms / details.
On Internet Explorer, you get this warning screen:
On Firefox, you get the warning screen below:
Applies to: IDENTIKEY Authentication Server
KB 120154 – 01/08/2012
© 2012 VASCO Data Security. All rights reserved.
Page 1 of 7

Problem Solution.
You get this warning because the default installation of IK creates self signed
certificates. The Certificate Authority (CA) that signed the certificate is not known as a
trusted root CA by the browser.
The solution is to add the certificate in the list of trusted root CAs.
1. Procedure on Internet Explorer:
• In the warning screen, click the link “Continue to this website”
Applies to: IDENTIKEY Authentication Server
KB 120154 – 01/08/2012
© 2012 VASCO Data Security. All rights reserved.
Page 2 of 7

• Click the “Certificate Error” and then the “View Certificates” link
• Click the “Install Certificate” button:
• Click the “Next” Button:
Applies to: IDENTIKEY Authentication Server
KB 120154 – 01/08/2012
© 2012 VASCO Data Security. All rights reserved.
Page 3 of 7

• Select the radio button “Place all certificates in the following store” and select the
“Trusted Root Certification Authorities” Certificate store:
• Press “Finish” and “Yes” in the confirmation windows:
Applies to: IDENTIKEY Authentication Server
KB 120154 – 01/08/2012
© 2012 VASCO Data Security. All rights reserved.
Page 4 of 7

• You get a confirmation that the certificate was imported successfully:
• Close the browser window and browse to the IK webadmin page in a new browser
window, the warnings are not shown anymore and the URL bar is not in red
anymore:
Applies to: IDENTIKEY Authentication Server
KB 120154 – 01/08/2012
© 2012 VASCO Data Security. All rights reserved.
Page 5 of 7

2. Procedure on Firefox:
• Press the “I understand the Risks” Link and the add exception button:
• Press the Get Certificate button, check the option “Permanently store this
exception” and press the “confirm Security Exception” button:
Applies to: IDENTIKEY Authentication Server
KB 120154 – 01/08/2012
© 2012 VASCO Data Security. All rights reserved.
Page 6 of 7

• You will not be prompted about the untrusted certificate anymore.
Applies to: IDENTIKEY Authentication Server
KB 120154 – 01/08/2012
© 2012 VASCO Data Security. All rights reserved.
Page 7 of 7