PDF (2.63 MB) - Geberit International AG

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In the area of “people/social matters”, a large-scale
employee survey was held in the year under review to
test the satisfaction of all employees worldwide. In
addition, other interesting and important aspects, such
as employees’ identification with the Company, willingness
to perform, commitment to the Company as well as
the risks of leaving and resignation, are to be determined.
It may also be possible to draw additional conclusions
with respect to willingness to change and
customer orientation. The survey covered approximately
4,500 employees in 23 countries and was held in 17 languages.
A response rate of more than 70 % was achieved.
Evaluations by employees were generally on a high
level. There were, however, significant variations between
the individual locations. Evaluations at smaller companies
and enterprises outside Geberit’s major markets
were markedly lower. Employees with management
responsibilities showed a higher degree of satisfaction
than those without management functions. Following
the analysis of the results for each company, corresponding
measures were planned and the task of their implementation
was assigned to local teams. Furthermore,
Group-wide programs were developed which are presently
being implemented. Employees should rapidly
feel that the survey is having an effect. The next survey
– which will then include the new Mapress employees –
is planned for the year 2007.
Business and Financial Review
As a consequence of the Sustainability Report, a project
relating to a completely new personnel and social
reporting system has been initiated. The goal of this
instrument is to provide an adequately simple and practical
controlling tool with relevant personnel information
made available to executives within the Group and
at local sites. The system includes information on the
issues of employment, health/safety, employee participation,
development, staff efficiency as well as society
and human rights. The project was completed as of
the end of 2004. Data will initially be compiled in 2005,
with the protection of sensitive data of utmost importance
in this project.