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january-2011

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Think it over…<br />

Comfort choice<br />

KLM now has some great choices to<br />

make your journey in Economy Class<br />

even more comfortable! To arrive<br />

rested for that important meeting, why<br />

not try the Economy Comfort zone, in<br />

the front of the Economy Class cabin?<br />

It offers seats with substantially more (10<br />

cm more, in fact) legroom than standard<br />

seating, and which recline twice as far!<br />

Economy Comfort and all other<br />

preferred seats are easy to arrange: just<br />

go to ‘Manage my booking’ on<br />

klm.com and simply reserve up to 90<br />

days before departure.<br />

And don’t worry if you’ve left your<br />

Social networking<br />

with KLM<br />

KLM has launched its own Facebook<br />

page: facebook.com/klm. As well as<br />

keeping up to date with all the latest<br />

news, ‘friends’ of KLM can view<br />

(historical) video material and images,<br />

KLM.COM<br />

“Comfort and convenience away from home”<br />

Have you ever wanted<br />

some more time to think<br />

about a ticket before buying it?<br />

When booking via klm.com you<br />

can now take an option on a fl ight,<br />

including the price, for a fi xed period of<br />

time. This offers you the peace of mind<br />

to sleep on it, discuss it with your travel<br />

companions, or adjust your plans.<br />

‘Time to Think’ can be reserved for up<br />

to 14 days, depending on the departure<br />

date, at a fee of between €10 and €15.<br />

seating arrangements to the last minute:<br />

when checking in online, or at selfservice<br />

machines at the airport, these<br />

seats can also be reserved for a nominal<br />

fee, subject to availability.<br />

and take part in special promotions. You’ll<br />

become a KLM Facebook fan in no time!<br />

Or if you fancy a tweet, follow us on<br />

Twitter. Share opinions, news and views<br />

via @KLM.<br />

Arrange your trip<br />

on the go<br />

The new KLM and AIR FRANCE website<br />

for mobile devices, and a brand new<br />

KLM App offer you the freedom to shape<br />

your journey – wherever, whenever<br />

you want.<br />

Just like the regular klm.com site, the<br />

new website for mobile devices enables<br />

you to check in, select your favourite<br />

seat and choose more comfort while on<br />

the move. For iPhones and BlackBerrys<br />

the new App enables you to enjoy<br />

more features.<br />

Visit klm.com with your mobile, or<br />

download the mobile App – available<br />

from the Apple App Store and BlackBerry<br />

App World.<br />

KLM e-services make your travel<br />

planning faster, easier and more<br />

rewarding than ever.<br />

For example, you can tell us your<br />

travel experiences with the direct,<br />

easy-to-use ‘Contact us’ link via the<br />

‘Customer Support’ tab on the<br />

website home page.<br />

Your communication can usually<br />

be handled within fi ve days. KLM<br />

offers a full range of services via its<br />

website klm.com<br />

Holland Herald TRAVELLERS CHECK 91

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