march-2010

Holland Herald 

MARCH 2010 YOUR COPY TO KEEP 

THE fast ISSUE

Worldwide beauty journalists granted 

Géni que Prix d’Excellence de la Beauté Marie Claire 2010.

Youth is in your genes. Reactivate it. 

Visibly rejuvenated skin in just 7 days 1 . 

GÉNIFIQUE 

YOUTH ACTIVATOR 

2009: after 10 years of research, Lancôme launched a futuristic treatment, 

redefi ning skin care, Génifi que. 

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Lancôme changes the face of skincare with the fi rst youth activator GÉNIFIQUE. 

Now revive 2 genes’ activity and stimulate 3 the production of youth proteins. 

Génifi que became a worldwide success. The most infl uent beauty journalists have endorsed it. Millions 

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1 2 Self assessments - 34 women In vitro test on active ingredients 

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Cover illustration and this page: Tavis Coburn at Dutch Uncle Agency, London 


fast 

In this issue, we look at all 

things related to speed. 

There’s a supercar based 

on a classic racer, speedthemed 

events from across 

the world, and a look at 

how fast food is being 

influenced by fine dining 

(and vice-versa). We see 

how fast-moving 

technology is changing 

travel guides forever, and 

how to ensure you catch 

great action shots on 

camera. And because it’s 

good to slow down too, we 

luxuriate on the paradise 

island of Bali.

58 

30 

Ultimate drive 

The SLR Stirling Moss is a modern 

take on a classic racer, and may 

be the last collaboration between 

Mercedes and McLaren 

Need for speed 

From a night-time Formula One race to the 

120 kilometre per hour downhill dashes of 

the Tour de France, these speedy events 

are worth checking out 

Facts and fi gures 

Bite-sized info 

Gadgets 

All the coolest kit 

The fast fi les 

Life at high speed 

Swift Schiphol 

Fast facts on Amsterdam airport 

THE FAST ISSUE Contents 

44 

Snap happier 

A well-taken action shot can make 

anyone look like a professional 

photographer. In this masterclass, learn 

how to ensure that the most fl eeting 

moments are captured forever 

11 

17 

21 

34 

48 

Island life 

The Indonesian island of Bali is a dream- 

like destination for those who want to 

escape the fast pace of modern living. 

From the secluded spas to the endless 

beaches, feel your stresses slip away 

36 

40 

67 

78 

Quick cuisine 

French fast food 

Keeping it real 

Travel info at your fi ngertips 

Touchdowns 

The best city guides 

Photo competition 

Enter your travel photos 

FAST Holland Herald 7

Contents THE FAST ISSUE 

KLM Travellers Check 

85 

87 

89 

91 

93 

95 

96 

Hartman Quarterly 

KLM’s CEO Peter Hartman 

KLM news 

All the latest information 

People & planet 

Sustainable infl ight food 

Flying Blue news + 

entertainment 

Frequent fl yers and what’s on 

KLM.com 

KLM’s Internet services 

Partners 

Our companion companies 

Plane facts 

KLM’s fl eet in focus 

Shopping 

8 Holland Herald FAST 

98 

103 

104 

106 

Enjoy our wide selection of tax-free 

products, on intercontinental and 107* 

selected European fl ights 

Route maps 

The world at your fi ngertips 

Airport hubs 

Finding your way 

Fit for fl ying 

Tips and exercises 

Amsterdam map 

Around town 

*The Shopping section is not included in Holland Herald on most short-haul fl ights 


www.hollandherald.nl 

Volume 46 Number 3 

March 2010 

Published by Ink, London, UK 

Editorial by MediaPartners Group, 

Amstelveen, The Netherlands 

EDITORIAL 

Editor-in-Chief Mike Cooper 

Project Editor Ruth Lindsay 

Art Director Esther Tji 

Desk Editor Brian Jones 

Concept Lava, Amsterdam 

Designer Allan Grotjohann 

Photo Editor Sandra de Cocq 

Contributors Dutch Uncle Agency, Matt 

Farquharson, Pip Farquharson, Jill Gocher, 

Annemarie Hoeve, Inner France, Teresa Juan- 

Lopez, Keith Martin, Tomislav Perko, Schwandt 

Infographics 

MediaPartners Group 

PO Box 2215 

1180EE Amstelveen 

The Netherlands 

Editorial inquiries +31(0)20 5473600 

mike.cooper@mediapartners.nl 

PUBLISHER 

Chief Executive Jeffrey O’Rourke 

Executive Creative Director Michael Keating 

Chief Operating Officer Hugh Godsal 

Publishing Director Simon Leslie 

Production Manager Antonia Ferraro 

Production Controller Helen Grimley 

Holland Herald is published on behalf of 

KLM Royal Dutch Airlines by Ink Publishing 

141-143 Shoreditch High Street, 

London E1 6JE, United Kingdom 

Advertising: +44(0)20 7613 6947 

Info@ink-publishing.com 

ADVERTISING 

Publisher Kevin Rolfe 

+44(0)20 7613 8772 

European sales team 

Mark Austen, Robert Fulwell, Colin Mentis. 

Benelux territories Giovanni Angiolini 

+31(0)6 2223 8420 

Shopping Pages Design and Concept 

Eline Gambino-Lebens 

Shopping Photography/Production Lukkien 

KLM COORDINATION 

Frederic van Nierop 

Lithography by Grafimedia Amsterdam 

Printed by Roularta Printing 

ISSN 0018-3563 

Reproduction without written per mission is prohibited. 

The publisher accepts no responsibility for un solicited 

material. The publisher has made every effort to arrange 

copyright in accordance with existing legislation. Those 

who feel that rights may apply to them can, in spite of 

this, contact the publisher.

JEWELLERY 

Steltman is a well-known diamond, colored stones and pearls 

specialist. The stunning collection of handmade jewellery, 

created in its own workshop, ranges from classic to modern 

and trendy, such as the Steltman Diamond Collection. 

A selection of the brands 

available from Steltman Jewelers: 

• Chopard • Pomellato • Tamara Comolli 

• Daniël K • Royall Asscher Cut • Mattioli • Pippo Perez 

• Vhernier • Schoeffel • Isabelle Fa • Roberto Demeglio 

Plaats 26, 2513 AE Den Haag, 

Tel. (070) 346 96 01, Fax (070) 356 33 54, 

E-mail: juwelier@steltman.nl, www.steltman.nl 

Experience Steltman 

Since 1917 

TAX FREE SHOPPING 

Non-EU residents enjoy a VAT refund on purchases made at Steltman. 

Please ask for the conditions. 

WATCHES 

A unique shop in the Netherlands that specialises solely in 

high-end watches. As the offi cial dealer for the most famous 

brands, Steltman not only has a vast collection, but also 

provides knowledge and outstanding service thanks to its 

workshop with authorised watchmakers. 

A selection of the brands 

available from Steltman Watches: 

• Aspen • Baume & Mercier • Blancpain • Breguet 

• Cartier • Chopard LUC • Hublot • IWC • Jaeger-leCoultre 

• Lange & Söhne • Panerai • Patek Philippe 

Noordeinde 15, 2514 GB Den Haag, 

Tel. (070) 365 94 33, Fax (070) 365 86 08, 

E-mail: watches@steltman.nl, www.steltman.nl

The most beautiful spring garden in the world! world 

Welcome to Keukenhof, where spring bursts into bloom. In addition to being unique and world-famous, 

the park has also been one of the most popular attractions in the Netherlands for years. Keukenhof is the 

most colourful and fragrant place you can visit, with over 7 million flowers forming a beautiful setting for 

the most fabulous photos. Come to Keukenhof and enjoy the ultimate spring feeling. 

Curious? You can get a sneak preview at www.keukenhof.nl. 

Open 18 March – 16 May 2010 

www.keukenhof.nl 

 

Just minutes from Amsterdam Airport you’ll find Holland’s most attractive place to meet. 

Enjoy fine dining, great places to stay and world class wellness facilities along the 

finest sandy beaches. 

www.noordwijk.nl

46 million 

mouths 

McDonald’s is 

probably the most 

famous fast food ood 

restaurant in the world. It 

serves more than han han46million 46 million 

people per day ay – more than 

the entire population pulation of Spain 

- according to o Super Size Me 

fi lmmaker Morgan rgan Spurlock. 

It also has over er 30,000 

restaurants in more than 100 

countries on six continents. 

1 day vs 1 year 

Bamboo is the fastest growing plant on earth. In ideal conditions, 

it can grow up to 60 centimetres per day. The English oak, by comparison, 

needs about a year year to grow the same amount. 

Fast facts & figures 

320 kph in 

a single dive 

Although the cheetah is 

famed for being the 

fastest land animal (with (wit running speeds of up to 

112 kph), kph), in the skies th the peregrine falcon is the 

speed speed champion, swooping swo downwards at up to 

320 kph when diving 

for prey. 

1OVER PETAFLOP 

The Jaguar Cray 

supercomputer is the 

fastest ever built, with a 

speed of 1.76 petafl ops. 

One petafl op amounts to 

1,000,000,000,000,000 

(that’s one thousand 

million million) calculations 

per second. A new IBM 

supercomputer due in 

2011 will will be be capable capable of of 20 

petafl petafl ops. In eight hours it 

will be able to process as 

much as the average laptop 

could in 20,000 years.

Enjoy the style and instant comfort of Xsensible's patented stretchable leather. 

Look and feel great from the moment you put on our shoes. 

www.xsensible.com

1904 

TICKET 

The fi rst ever speeding 

ticket was handed to 

American actor and director 

Harry Myers in 1904. He was 

caught driving at 12 miles 

per hour (about 19 kph) in 

Dayton, Ohio. 

Gleaming 

in 9 

One of the world’s wackiest 

speed records must be 

“fastest window cleaner”. The 

title-holder is Englishman 

Terry “Turbo” Burrows, who 

cleaned three windows 

in only 9.14 seconds at 

last year’s competition in 

Blackpool, UK. He claims to 

owe his winning technique to 

a black belt in karate. 

Around the world d in 194 days 

Scottish cyclist Mark Beaumont set t a world record for the 

fastest cycling trip around the globe be in 2008. To raise money 

for charity, he biked 29,611 kilometres es in 194 days and 17 hours. In 

the process, he burned off 2,000 to o 6,000 calories a day, went 

through 12 tyres and six pairs of shorts, orts, had three crashes, 

one bout of dysentery and spent eight nights in prison. 

Super speed of 

1,500 m/s 


American comic-book hero Superman is famous for being “faster than a 

speeding bullet”. So how fast is that? Between 180 and 1,500 metres per 

second, depending on the type of bullet. 

205 

kph 

thrills 

A magnet for speed freaks is 

USA’s Kingda Ka roller coaster, 

at Six Flags in Jackson, New 

Jersey. Its hydraulic launch 

rocket enables a hair-raising 

top speed of 205 kph in only 

3.5 seconds, making it the 

world’s fastest. It is also the 

tallest, with a tower that is 138 

metres high. 



When Wh UUsain i BBolt lt set t a new 100 metres t record d of f 9.58 8 

seconds in 2009, his time was an improvment of one 

second on the fi rst record for the event, which was set in 

1912. The Jamaican sprinter, who is also Olympic champion, 

was estimated to have reached a top speed of 43.9 kph 

during the race, making him 1 kph slower than the fastest 

ever speed recorded for a jaguar. 


1 second in 

97 years 

Sluggish 1st 

The World Snail Racing Championships are held every year in 

Congham, UK. Last summer’s event was won by Terri the snail, 

who beat 186 other contenders around the 33-centimetre 

circular course in a time of two minutes, 49 seconds. The record 

time of two minutes, 20 seconds, set in 1995 by a snail called 

Archie, still stands. 

249 

SERVED AT 

KPH 

15 million in a day 

Big-hitting American 

tennis player Andy Roddick 

currently holds the record 

for the fastest ever serve. 

He was recorded fi ring one 

down at 249 kph in a Davis 

Cup match in 2004. He won 

the point. 

The Th book Harry Potter and the Deathly Hallows (the seventh, and 

last la in the series) by J.K. Rowling is the fastest-selling book ever. In 

the th fi rst 24 hours after hitting the shelves, it sold 15 million copies. 

The Th Harry Potter books have been translated into 67 languages. 

Words: Annemarie Hoeve. Photography: Ralph Lee Hopkins/Getty; Corbis

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Fast gadgets 

1 Paul Frank Helmet Cycle e in style with this kids’ helmet from British designer Paul Frank €30 € www.paulfrank.com 2 A2B Hybrid 

This hybrid, electric/pedal powered wered bike will move you along at up to 20 kph €2,200 www.ultramotor.com www 

3 Lamborghini Murciélago 

Keyring Even if you don’t have ve the car to match €15 www.lamborghini.co.uk www lamborghini co uk 4 Powerslide Powers Greenline Rollerskate These skates are 

made from recycled and sustainable materials for rolling with a clear conscience €199 www.powerslide.de 5 Fire Extinguisher USB 

A high-speed, 4GB, USB 2.0 €15 www.usbgeek.com 

3 

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1 

3 

*The Police Sunglasses are available on board (selected fl ights). See the Infl ight Boutique at the back of the magazine for details. 

Fast gadgets 

1 Police Sunglasses* Travel with fl air whatever your speed, in these slick sunnies €129 www.police.it 2 Nike National 98 Men’s Track 

Jacket Keep out the post-running chill with this track jacket €50 3 The Lunocet Red Tide Glide through the water like a dolphin with these 

fl ippers designed to mimic the action of water mammals. €815 www.lunocet.com 4 Garmin Forerunner 310XT This GPS-enabled device 

for triathletes will track your run, ride and swim data. €369 www.garmin.nl 5 HD Helmet HERO This stills and video camera straps to the 

side of any helmet to automatically take images while you’re careering around. €210 www.goprocamera.com 

5 

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THE FAST FILES #01 

Instant art 

Speed is of the essence 

in the work of Japaneseborn, 

New York-based 

Shinichi Maruyama. The artist 

creates stunning 

photographs (see below), 

using a bucket of ink, a large 

brush and split-second 

timing. He photographs his 

actions using advanced 

strobe light effects, which 

are captured within 7,500th 

of a second, and the 

resulting images appear to 

be more like paintings than 

photographs. Maruyama 

says that the most exciting 

part of his work is not 

knowing what you’re going 

to get until you actually see 

the image. 

WWW.SHINICHIMARUYAMA.COM 

FAST Holland Herald 21 

Photography: © Shinichi Maruyama, Courtesy Bruce Silverstein, New York

ASIADES

Time loop 

This giant sculpture is the work 

of artist Gerry Judah. The 

44-tonne, 32-metre-high piece 

was created for the 2009 

Goodwood Festival of Speed 

in the UK, and commissioned 

by Audi to celebrate the 

German car manufacturer’s 

centenary year. At one end is 

a 1937 Audi Auto Union 

Streamliner, and at the top, 

looking ready to launch 

skywards, is the Audi R8 V10. 

This year’s event runs from 2 

to 4 July. 

WWW.JUDAH.CO.UK 



Photography: Gerry Judah; www.gerryjudah.com

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Snack attack 

The fellow with the lightning 

fast tongue is a green tree 

frog. His unfortunate prey is a 

hawk moth. Green tree frogs 

are found in the USA (typically 

in the south and south-east 

of the country), and in 

Australia (in the north-east). 

They’re one of the most 

common frog species, and an 

adult needs to eat a couple of 

crickets a day to remain 

healthy. But these nimble 

amphibians can also become 

obese in captivity, earning the 

nickname ‘dumpy tree 

frog’ in Australia. 



Photograph: Buddy Mays/Corbis

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the massive investment 

opportunities. This is an 

advert about the people 

who make all this 

possible. 

This is all about you. 

Soccer City, Soweto 

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Speedy scrap 

This sprinting mechanical 

cheetah is the work of aptly 

named photographer Andrew 

Chase. Made of electrical 

conduit, steel and transmission 

parts, it is one of a series of 

animal sculptures that so far 

includes an elephant and a 

giraffe. This creation is 61 

centimetres tall, and took 

Chase 60 hours to build. His 

work is often referred to as 

‘steampunk,’ a sci-fi linked 

literary genre that takes 

inspiration from the likes of H.G. 

Wells and Jules Verne. 

WWW.ANDREWCHASE.COM 



Photography: Andrew Chase


Wings of love 

Heather Swan and Glen 

Singleman claim to be the 

world’s only husband and 

wife BASE jumping team. They 

use ‘wingsuits’ to enjoy more 

free fall before opening their 

parachutes. The couple holds 

the record for the highest 

jump in such a suit, having 

launched themselves from 

6,604 metres up Mount Meru 

in the Indian Himalayas. 

Heather only took the sport 

up at age 38, after meeting 

the doctor and extreme 

sports fanatic Glen. She has 

since penned a book about 

her experiences, called No 

Ceiling, and the couple’s 

children are set to get 

skydiving lessons when they 

reach their 14th birthdays. 

Here, Glenn is training above 

New South Wales, Australia. 

WWW.BASECLIMB.COM 


Photograph: Getty Images


Going out 

The SLR Stirling Moss could be the 

last supercar collaboration between 

McLaren and Mercedes. If so, 

they’re signing off with a growl 

PHOTOGRAPHY: LOUIS LEDUC

in style 

Words: Joe Tanto 

Cars that cause real 

excitement are rare. The variety in 

modern car manufacturing means a 

machine needs to be special to get 

noticed, and outstanding to become 

adored. But when you’re driving the SLR 

Stirling Moss, heads turn. Even around 

Saint-Tropez, where supercars are as 

common as sun tans, people point and 

stare at this mechanical marvel. 

Its arrival marks the end of the SLR, a 

series of such glorious, grunting grace 

that it bears comparison with the 

Lamborghini Murciélago, Porsche 

Carrera GT, Ferrari 599 and Aston 

Martin DBS. It may also prove to be the 

last collaboration between Mercedes and 

McLaren, and, with posterity in mind, 

the engineers have excelled themselves. 

This model is inspired by the car in 

which British racer Stirling Moss won 

the Mille Miglia, the 1,500-kilometre 

Italian road race, in 1955. In winning, he 

set the record time, with ten hours, 

seven minutes and 48 seconds. Just 75 

cars will be produced, and to accentuate 

the model’s links to the racing of a 

bygone age, each one will do without a 

roof, side windows and windscreen. 

The old-school racer styling is 

enhanced by a big front end, and two wo roll 

hoops behind an uncluttered cockpit. pit. 

And while it’s a solid machine, and d some 

164 millimetres longer and 7 

millimetres wider that the previous us 

SLR, this big beast comes in at close se 

to 200 kilograms less on the scales, , 

at 1,551. Inside, the superfl uous has s 

been stripped out – forget the 

radio, GPS, electric seats and other 

frippery. This is a racing machine, and 

it’s stripped back to leather, aluminium 

and carbon fi bre to prove the point. 

Getting behind the wheel is no 

easy task, and it requires a certain 

suppleness to get settled into the leatherpadded 

bucket seat. But once there, you 

feel in direct contact with the road. The 

V8 supercharged engine reaches 650 

horsepower, and is linked to a fi ve-speed 

automatic gearbox. Press down on the 

right-hand pedal, and you’ll go from 

nought to 100 kilometres per hour in a 

breathtaking 3.5 seconds. It’s the the kind of 

acceleration that leaves your face 

contorting, while a thundering 

roar emanates from the lateral 

double exhaust pipes. The 

SUPERCAR 

“Just 75 of 

these cars will 

be made”

SUPERCAR 

Stirling Moss 

The Briton, often referred 

to as “the greatest driver 

never to win the World 

Championship”, came 

second four times in a row, 

from 1955 to 1958. But he is 

rightly regarded as one of 

the sport’s greats, as much 

for his attitude as his 

daring drives, particularly 

in endurance races. He 

won 212 of the 529 races 

he entered, including 16 

Formula One Grands Prix. 


Corbis 

“It has the kind of acceleration that leaves 

your face contorting” 

wind pummels your face, and you 

feel the kind of racing thrill that must 

have driven Moss to such heights. You 

also begin to understand what he meant 

when saying that in racing, “it is 

necessary to relax your muscles when 

you can. Relaxing your brain is fatal.” 

Fortunately, the SLR’s braking 

matches its acceleration, thanks to large 

diameter, carbon ceramic brake disks. 

And if more is needed, at heavy braking 

– more than 120 kilometres per hour – 

the airbrake takes over, an innovation 

reserved for the most high-performance 

machines. But that shouldn’t be 

required, as long as you follow the 

advice of Stirling Moss. Because, at high 

speed, the precision of the front axle is 

pleasantly surprising, and while the 

THE NUMBERS 

ENGINE: V8 5.5l supercharged 

HORSEPOWER: 650 

GEARBOX: 5-speed automatic 

VALVES PER CYLINDER: 3 

WHEELS: 19-inch rims, 255/35 and 

295/30, with R19 tyres 

WEIGHT: 1,551 kilograms (empty) 

BRAKES: carbon ceramic disks 

NOUGHT TO 100KPH: 3.5 seconds 

TOP SPEED: 350 kilometres per hour 

PRODUCTION: 75 vehicles 

PRICE: €900,000 

steering is restrained at lower speeds, it 

becomes lighter and more precise the 

faster you move. The suspension has 

also been reworked, to give the car even 

more fi rmness and to adapt better to the 

road’s surface. It all combines for the 

kind of driving pleasure that few other 

cars can offer. 

However, before ordering one, you 

should realise that all this power comes 

at a price. A price of some €900,000, to 

be precise. Current SLR owners, 

however, were permitted a sneak 

preview, and have been involved in the 

development of this new toy, evaluating 

its design since 2008, then excitedly 

taking the fi rst road tests. As a result, 

many of the 75 new cars have already 

found their buyers. The rest of us can 

just watch and wonder.

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Project runway 

Quick facts about Amsterdam Airport Schiphol... 

47.4 million on the move 

An estimated 47.4 million passengers travelled through 

Amsterdam Airport Schiphol in 2008, and 60 million annual 

passengers are expected between 2017 and 2020. 

The airport can accommodate 600,000 take-offs and 

landings every year. 

10 old masters 

For a quick burst of culture, Amsterdam’s 

famous Rijksmuseum has a permanent 

exhibition at the airport, featuring ten works by 

Dutch masters of the Golden Age as well as a 

changing selection from the museum’s 

collection. It is open 365 days a year and 

admission is free. 


100 weddings 

Couples in the midst of a whirlwind 

romance can get married at 

Amsterdam Airport Schiphol and jet 

off to their honeymoon right after 

the service. About 100 couples do 

so each year and the airport even 

has its own wedding planner. 

5th biggest 

Amsterdam Airport Schiphol is 

Europe’s fi fth-largest airport, 

after London Heathrow, Paris 

CDG, Frankfurt and Madrid. 

20-minute boost 

As an ultra-quick pick-me-up 

before or after a fl ight, the 

airport’s Back to Life stand 

offers 10- or 20-minute chair 

massages for passengers in a 

hurry to unwind.

Workforce 

The airport is home to 582 

different companies, from 

catering fi rms to shops and 

baggage handlers, and employs 

over 65,000 people. 

Gateway to 262 

From Amsterdam Airport 

Schiphol you can fl y to 

any one of 262 global 

destinations, served by 100 

airlines. There are some 160 

European and over 100 

intercontinental destinations. 

50,000 biometric 

members 

Amsterdam Airport Schiphol was 

the fi rst in the world to speed up 

passenger processing by 

implementing an iris-recognition 

system. This Privium programme 

was launched in 2001 and now 

counts almost 50,000 members. 

70 million milestone 

On average, Amsterdam Airport 

Schiphol handles 130,000 items 

of baggage every day. That 

amounts to over 52 million per 

year. The fi gure is expected to 

rise to 70 million bags annually 

in the next few years. 

1.6 million tonnes 

Just over 1.6 million tonnes of 

cargo were transported to and 

from the airport in 2007, making 

it Europe’s third-largest individual 

cargo airport. 

In 25 minutes 

Immediately after check-in, bags are 

transported to the plane via a system 

of conveyors convering a total of 22 

kilometres. The entire process takes 

about 25 minutes and involves the 

latest technology such as baggage 

robots and radiographic chips. 


Words: Annemarie Hoeve. lllustrations: © Schwandt Infographics

36 3 Hol Ho Holland lan land la dH d dHera d Herald H 

era er erald er e ld FAST FAS FA FAS FAST FAS 

ST 

Gastronomy 

“People get to 

taste the work of 

a Michelin-starred 

chef for a handful 

of euros”

on the go 

FAST FOOD FRANCE 

Some of the world’s best chefs are starting to produce convenience 

food, and the French are leading the way 

LEFT: Chef Sylvain Girot 

preparing a burger at Ouest 

Express in Lyon 

ABOVE: A Michel Bras takeaway 

smoked trout capucin. 

The salmon-like colour comes 

from the smoking process 

The motorway service 

station at the Millau Viaduct is quite 

unlike any other on earth. First, there is 

the view over architect Norman Foster’s 

spectacular bridge. This magnifi cent 

construction seems to fl oat in mid-air, 

hanging from elegant cables that appear 

to disappear into the clouds. Then there 

is the service station itself, which may 

offer the best sliproad snacking 

anywhere in the world. 

The food is the creation of Michel 

Bras, a Frenchman who has a 

restaurant in the town of Laguiole in 

southern France that was voted the 

seventh-best in the world in 2008. His 

efforts at the Millau Viaduct have 

almost entirely revamped the concept 

of motorway service food. Out go the 

grisly burgers and wilting chicken 

salads. In come cones of crêpe-like 

capucin batter fi lled with local foie gras 

and mushrooms, or with Laguiole 

cheese and apricot chutney, or smoked 

trout with lettuce or slithers of lamb 

and bulgur wheat. 

The drinks are also a local affair. 

From Aveyron lemonade to local grape 

juice, Coke and Pepsi are yet to break 

through. And it all works because 

people get to taste the work of a 

Michelin-starred creator for a handful 

of euros. This is slow food done quickly. 

But Bras is not alone. Other 

renowned French names have joined 

the fast food revolution, such as one- 

Michelin star chef Jean-Luc Rabanel. In 

2009, he opened a sandwich shop in 

Arles called PÂN, with the plan of 

“revamping the traditional ham 

sandwich.” And how would he do 

this? “It’s a question of using your 

skill to prepare the kind of food you 

would normally serve on a plate – but 

serving it between two slices of bread 

instead,” he explains. 

This philosophy permeates the 

whole movement. It’s about taking 

the traditional rules of haute cuisine, 

like cooking to order, using seasonal 

ingredients and setting a menu 

according to what is freshest at that 

morning’s market, and applying them 

to more convenient forms of food. 

And if you’re ever passing by Arles, 

the confi t-of-foie-gras-with-Espelettechilli-pepper-accompanied-bycaramelised-Balsamic-vinegar-andcandied-orange 

sandwich is really 

rather good. 

As this is haute cuisine, style is 

as important as substance. At Miyou, a 

fast food joint at Paris Charles de Gaulle 

Airport launched by Guy Martin (two 

Michelin stars), sandwiches come in 

trendy, black-studded, transparent 

zipped packets, and the venue itself – all 

oak, ebony, glass and stone fi ttings – 

looks perfectly at home between Cartier 

and Dior. 

“It’s what’s known as life’s little 

everyday luxuries,” says Anne-Claire 

Paré, an expert in catering industry 

trends. “We live in an age of the 


Words: Emmanuelle Jary/Inner France. Photography: Jean-François Mallet/Inner France

FAST FOOD 

“It is a revolution in 

French cooking, 

the likes of 

which hasn’t been 

seen since 

nouvelle cuisine” 

cult of hedonism and food is a 

central part of this pleasure. It’s a trend 

that has been appearing in all the big 

cities.” But perhaps the key to the 

growth of what is becoming known as 

‘fast dining’ is the fact that speed and 

convenience are not being surrendered 

for the rise in quality. 

The Millau Viaduct roadside diner 

currently only offers a take-away 

service, but there are plans to set up 

tables outside so that customers can 

enjoy a proper break. This is also the 

idea at Ouest Express in Lyon, a new 

outlet from the octogenarian master of 

modern French cooking Paul Bocuse, a 

man famed for pioneering nouvelle 

cuisine and earning three Michelin stars 

at his restaurant L’Auberge Du Pont De 


LEFT: Roadside service 

with a difference at the 

Millau Viaduct 

BELOW: Guy Martin’s restaurant, 

Miyou, along with one of his 

popular take-away salads 

Collonges. Ouest Express is something 

very different, however, and is possibly 

the most successful high-end fast food 

restaurant in the country. 

Opened in January 2008, its success 

lies in the marriage of two very different 

worlds, bringing the effi ciency of a fast 

food chain into the fl air of a high-end 

kitchen. The cooking is done by a 

proper chef with a proper chef’s hat 

(the chef in question being Sylvain 

Girot, once of Bocuse’s Brasserie Le 

Nord) and a whole brigade of sous-chefs 

who lovingly cook his dishes to order. 

Morning means croissants and freshly 

squeezed juices, while dinner brings 

daily specials (including beef 

bourguignon, tajine and veal provençal) 

salads, quiches and homemade desserts. 

Accused of trying to “do a 

McDonald’s”, the chef irreverently 

delights in putting a Charolais 

beefburger on the menu or Burger 

Rossini (fi let mignon with foie gras and 

truffl es) at Christmas. 

But those familiar with the golden 

arches will also recognise some 

elements of the McDonald’s set-up, as at 

every till the menu is available on a tray 

to eat in, or in a bag to take out. 

Consequently, 600 meals are sold 

per day – mainly to business people at 

lunchtime, and families or 25 to 40 

year-olds in the evening and at 

weekends. The enterprise has been an 

unprecedented success, and a second 

restaurant opened in Lyon in October 

last year. 

This trend – traditional chefs 

modifying their methods to use 

American fast food models – heralds a 

revolution in French cooking the likes 

of which has not been seen since 

nouvelle cuisine burst on to the 

international culinary stage. And it’s a 

change that was driven in part at least 

by the assault by fast food culture on 

the traditional French way of life. 

Claude Fischler, who has spent years 

studying eating habits for the French 

Centre for Scientifi c Research, explains. 

“In southern Europe, one’s everyday 

social life is punctuated at regular 

intervals by meals,” he explains. “In 

the English-speaking world, people 

eat while they work, while they drive. 

They eat on their feet.” 

Perhaps now the two can be 

combined. As Miyou’s Guy Martin says, 

“We offer customers with little time or 

money to spend, the chance to really 

savour and enjoy their food.” 

Certainly, those who have ever 

endured eating a cardboard-textured 

burger in a grey service station car park 

will hope it catches on. And fast.

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Illustrations: Arjen de Jong/Shop Around 

Reality 

bytes 

TECH TRAVEL 

Augmented reality puts a virtual world on top of 

the real one - just point your phone at a 

landmark to see it. Annemarie Hoeve investigates 

“What you see is what 

you get,” the saying goes. But thanks to 

something called augmented reality, 

you can actually get a lot more than 

you see – a virtual world with physical 

locations that sits, invisibly, on top of 

bricks and mortar. It might sound like 

science fi ction, but so too did doors 

that automatically open and touchscreen 

computers. 

Augmented reality adds virtual 

data or images to the real world 

through a mobile phone application 

that “superimposes information about 

your surroundings on the camera 

image of your phone, adding 3-D 

virtual experiences to reality,” explains 

Raimo van der Klein, CEO of Layar. 

The Dutch start-up has gained global 

exposure by developing the technology 

to make this ‘layering’ possible. “There 

are already over 300 ‘content layers’ 

that can be accessed with our Reality 

Browser,” Van der Klein adds. 


TECH TRAVEL 

“These tips can be a quick way to cut corners, 

taking the legwork out of travel” 

Madrid moments 

Native Teresa Juan Lopèz’ 

must-dos 

“Walk around Madrid’s city 

centre in the morning 

(Puerta del Sol, Plaza Mayor 

and Barrio de las Letras), and 

have some wine and tapas 

in La Latina district for lunch. 

Spend a few hours relaxing 

in Retiro Park, my favourite 

spot, then walk to the Reina 

Sofi a Museum (our best 

contemporary art museum) 

and fi nish the day with a 

fl amenco show (in Corral 

de la Moreria or in an 

alternative theatre like 

Teatro de Cámara). Finally, 

enjoy a beer with a delicious 

late dinner of bocadillo 

de calamares (fried 

squid sandwich).” 

For more, check out 

www.spottedbylocals. 

com/madrid 


A Reality Browser? Still sound a 

little far-fetched? It couldn’t be more 

tenable. Imagine you are interested in 

architecture and you come across a 

historic building and want to know 

more about it. If you point your mobile 

phone’s camera lens at it, the in-built 

GPS knows where you are, the compass 

calculates which direction you are 

facing and so can recognise the building 

in question. Automatically, information 

about the architecture pops up; details 

of a specifi c cornice, the architect or 

even an image of what it looked like in 

the past. Likewise, you can also get a 

glimpse of the future. Point your phone 

at a construction site and see what a 

building will look like once it’s fi nished. 

This opens up a whole world of 

possibilities, especially for the traveller 

strapped for time, which, let’s face it, is 

most of us. As the pace of our lifestyle 

speeds up, we still want that ‘authentic’ 

travel experience but have less time to 

spend in search of it. 

Amsterdam-based ‘urban expert’ 

Carl Kerchmar explains: “Menus, 

prices, recommendations – these are all 

things that can be accessed from the 

street. People can leave (virtual) 

messages at the door of a cafe, saying 

‘eat this’, or ‘try that’.” In short, 

augmented reality can cut corners, 

taking the legwork out of travel. “Say 

you’re in Rome and you want to fi nd 

that perfect ‘mom-and-pop’ restaurant. 

Previously that might have taken you 

months. Now you can get that 

knowledge at the push of a button. 

Now that’s speedy,” Kerchmar says. 

Supplying exactly that type of inside 

knowledge is the fi rm Spotted by 

Locals, also based in the Dutch capital. 

The website was founded by avid 

travellers Sanne and Bart van Poll, after 

a brainwave following a trip to Brussels. 

They realised there was very little 

information available by those really 

in the know – the local residents. “We 

had been there many times before and 

were looking for a different way to 

experience the city. We found a local 

with a blog and basically followed his 

life. We went to his favourite bar, 

restaurant, shops and had a great 

time,” says Bart. 

Now, the couple has a network of 

125 hand-picked ‘Spotters’ in 23 

European cities who share their top 

tips about their hometowns. So far, 

these ‘professional locals’ have selected 

3,000 hot spots. That number is 

growing all the time, as is the number 

of cities covered by the website. “Now 

when I go to a city I don’t even go to 

the tourist hot spots anymore. It’s a lot 

more fun to meet locals and see what 

they like. You can learn so much more 

about a place than by just looking at 

sights such as the Eiffel Tower,” 

explains Bart. 

The Spotters themselves are 

equally enthusiastic, like Tomislav 

Perko from Zagreb. “The most 

memorable moments for me are always 

the places that are not so exposed,” 

he says. Fellow Spotter Teresa Juan 

Lopèz from Madrid agrees: “I always 

try to get in touch with people who’ll 

show me the real city, and not just the 

same buildings and streets that you 

can fi nd in a guide book.” 

Spotted by Locals has recently added 

a Layar augmented reality feature, so

visitors can point their phone at a street 

and all the relevant Spotters’ tips appear 

on the screen. In this way local knowhow 

and the latest technology come 

together to give travellers up-to-date, on 

the spot, insider information. 

However, this is is just the 

beginning, as more and more websites 

are creating their own augmented 

reality content. In Liverpool, there is a 

special augmented reality Beatles 

discovery tour. Your phone shows you 

the way as you go and the tour includes 

3-D features you can only see on your 

mobile. Point your phone at the Abbey 

Road pedestrian crossing, made 

famous by the Beatles’ album cover, 

and you can see Ringo, John, Paul and 

George superimposed on the street. 

From here it is a small step to other 

3-D features, such as virtual artworks, 

which are now starting to make an 

appearance. There is nothing to stop 

these creations from becoming 

attractions in their own right. 

“In a few years, augmented reality 

will be as common as email today, not 

only in mobile phones but also in our 

glasses and contact lenses, or it will be 

projected from street lamps,” predicts 

Kerchmar. “The digital skyline will 

become just as important as the urban 

landscape,” he adds. 

24 hours in 

Zagreb 

Local Tomislav Perko’s 

quick tips 

“Go hiking north of Zagreb 

around Medvednica 

Mountain. Or go to Maksimir 

Park for lots of nature, 

lakes, and animals – a 

paradise if you feel like 

walking in the wilderness, 

even though it’s right in the 

city centre. Have lunch at 

Fortuna, and try a local 

dish like štrukli (a type of 

pastry) or purica s mlincima 

(roast turkey with pasta). 

On a sunny day, head for 

Lake Jarun. That is where 

everyone will be.” 

For more tips, see 

www.spottedbylocals. 

com/zagreb 

TECH TRAVEL 

While benefi ts abound – no 

more wrestling with giant paper maps 

or traipsing around with your nose 

buried in a bulky guide book – what 

about serendipity? Surely part of the 

fun of travel is to wander around, get a 

little lost and stumble upon things 

yourself, purely by accident? By always 

knowing where we are going, are we 

not cutting out the best experiences in 

our quest for a fast travel fi x? 

“That’s why you have an on and off 

button. You can still get lost, but can 

fi rst choose the right area to get lost 

in – it’s like a controlled random 

experience,” says Kerchmar. So in a way 

augmented reality is not that different 

to plain old reality. You can still take 

things as quickly or slowly as you want. 

But you have to admit, in the time you 

gain from not getting lost, you can 

savour an extra course at that idyllic 

local restaurant you’ve always been 

looking for, but have until now been 

unable to fi nd. 

www.spottedbylocals.com 

www.layar.com 



“Learn to anticipate 

movement, and 

press just before 

it happens” 

At the ready 1 First of all, keep your 

camera where you can get to 

it quickly. Often the moment 

is here and gone, so don’t put 

your camera somewhere that 

is hard to get to in a hurry. 

A good shoulder strap can 

help. Memorise all the basic 

controls, so you can turn it 

on without stopping to think. 

Quick reactions can make a 

real difference. 

Fast shutter 2 

Using a fast shutter speed is the 

simplest way to capture fast action. Switch 

to ‘shutter priority’ and set it as high as you 

can go without the camera complaining. 

See Shutter Control (tip 13) for help 

and information.

Photography: Hugh Sitton/Corbis; Schlegelmilch/Corbis; Corbis 

Snap 

shots 

Taking action pictures can be a challenge, so here are 

some tips for capturing quick movements on camera 

WORDS: KEITH MARTIN 

ISO control 3 But what if the light’s not good enough for really fast 

shutter speeds? Setting the ISO higher can help by making the 

sensor more sensitive to light. Look for the ISO control on your 

camera or in the camera’s on-screen menus. ISO 400 is more 

sensitive than ISO 100. ISO 800 is even faster, but you’ll start 

to notice ‘digital noise’ creeping into your photos; keep those 

settings for emergencies. 

Simple sports 4 

Don’t do things the hard way if you don’t have to. If your 

camera’s controls aren’t easy to use or you can’t fi nd all the options 

in the menus, look for a ‘sports option’ on the mode dial. That will 

usually set the right ISO level for you. 

5 

Think ahead 

With a fast shutter speed you’ll 

be able to catch almost anything as 

an instant of recorded time. But with 

compact cameras there’s shutter lag to 

worry about. With these cheaper cameras 

there’s a noticeable delay between 

pressing the button and the picture 

being taken, so learn to anticipate the 

moment and press just before it happens. 

Obviously, practise makes perfect. If 

you’re using any kind of digital SLR you 

don’t have to worry about this. 

6 

PHOTOGRAPHY TIPS 

Special effects 

Using the fastest shutter speeds 

you will capture fast events, but at times 

the results can feel a little artifi cial. See 

whether you can get effective results in 

different ways, from clever uses of fl ash 

to creative blurring of the subject. 

Flash 7 Most cameras have a built-in 

fl ash that triggers when it thinks the light 

is low. This can be very useful for freezing 

fast movement. Pop open your fl ash or 

use your camera’s controls to switch it 

on even if you’re in daylight, and you’ll 

be able to freeze fast movement a little 

more precisely. 


PHOTOGRAPHY TIPS 

Slow flash 8 There is another way to use fl ash. With a slow shutter speed you get more of the natural 

light used to make the photo, and with very slow speeds (see Shutter control, tip 13) you can get 

a combined natural blur and fl ash-frozen scene. Try shutter speeds of 1/15 or even slower, but 

practise and check your results. 

No flash 9 Using fl ash isn’t 

always the right answer to 

fast photography. On-camera 

fl ashes tend to fl atten the 

appearance of things, and it 

kills the colour of other lights. 

Worse, if you’re more than 

ten metres from the subject 

it probably won’t do anything 

useful anyway. Switch it 

off and try some of the 

following tricks... 


11 

Using blur 10 Motion blur can make a 

photo feel more exciting. Blurred 

arms or legs show dynamism 

and can capture excitement in 

ways a crisply frozen moment 

lacks. But you have to make 

sure the blur is where you want 

it and no more than you want 

it. Allowing and controlling blur 

starts with controlling your 

camera’s shutter speed. This 

can be done with almost any 

camera, although digital SLRs 

make this a bit easier. One big 

danger when using slow shutter 

speeds is camera shake. Don’t 

wave the camera around; keep 

still, use both hands, and try 

holding your elbows into your 

sides or press your camera 

against something solid. When 

you press the shutter, do it 

gently and smoothly. 

Peak action 

Some kinds of fast action will have peak moments where things 

aren’t moving that quickly. Try to spot this kind of moment, for example 

skateboarders at the top of a jump, basketball players changing 

direction, the end of a golfer or baseball player’s swing, or a trapeze 

artist just about to come back down. But if you’re using any kind of 

compact camera watch out for ‘shutter lag’. 

12 

Follow it 

If something is going 

to whizz past you it can be 

really effective to follow the 

action with your camera, 

taking the shot as you go. Get 

this right and the subject will 

be sharp while the background 

blurs with your movement. 

The process is simple: follow 

the action, keeping it in the 

same spot in the viewfi nder 

or screen. Hold the camera 

steady and turn mainly from 

your waist. Press the shutter 

as you go, and follow through 

– don’t stop the moment you 

click. If you’ve done it right 

your subject will be crisp and 

the background pleasingly 

soft and streaked, giving a real 

feeling of speed. This is most 

effective with slower shutter 

speeds that give the moving 

background an obvious blur. 

13 

Shutter 

control 

Two things happen to control 

how much light gets into the 

camera: the aperture on the lens 

changes size and the camera’s 

shutter opens for a fraction of a 

second. To take charge of these, 

look for your camera’s Mode dial. 

Turning to S changes to Shutter 

Priority mode. You should have a 

rolling dial control or rocker 

switches. Use these to change 

the shutter speed, and the 

camera will try to balance this 

with other exposure options. 

Shutter speeds under 1/30 of a 

second will show camera shake. 

You should normally avoid this 

except with fl ash. Speeds from 

1/60 to 1/200 can produce blur 

with fast movements. 

Speeds of 1/250 and higher 

help freeze those events, while 

1/500 and faster will keep most 

things crisp.

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Life in slow 

A trip into Bali’s hills is a great way to relax, 

refl ect and revitalise. Local resident Jill Gocher 

reveals some of the Indonesian island’s 

most blissful places

motion 

MAIN PICTURE: Bali 

is “the morning 

of the world” 

FAR LEFT: A 

temple offering 

LEFT: A village 

chief in the 

island’s interior 

TRAVEL BALI 


TRAVEL BALI 

Pandit Nehru, India’s fi rst prime minister, once 

described Bali as “the morning of the world”. If so, it’s probably a 

Sunday morning. This is a place where, from the moment you 

arrive at the relative mayhem of the airport, every step is a slow 

decent into serendipity. The fi rst hint comes on the air, which 

appears to have been naturally perfumed. It’s a coming together 

of frangipani, coconut and lilies with the sweetly scented, local 

clove-fl avoured cigarettes. It’s like something conjured for its 

calming effects in the corner of a fi ve-star spa, and it starts to 

work on the senses immediately. This is the beginning of an 

unwinding process that could leave you perfectly horizontal by 

the time you get to the island’s interior. 

That unwinding may not be immediately obvious outside 

Ngurah Rai Airport, however. Here a familiar refrain rings out: 

“Transport? Trrrransssport!” As taxi drivers tout for trade, their 

call tends to begin as a quizzical inquiry, and often ends as a 

statement of fact. Choosing a taxi may be the most stressful 

decision you make on an island where the air is designed to 

relax, and the scenery is the kind of paradise vision that 

immediately moves you to melancholy. From the airport, some 

head straight to the serenity of the north, while others fi rst 

indulge in the surf-and-sand hedonism of the south (and then 

fi nd it hard to leave). 

Bali’s southern resort area is based around a broad, long, 

curving beach that stretches from renowned surfer’s paradise 


Bali life moves at 

a gentle pace 

Kuta to Canggu a few kilometres up the coast. In the centre of 

this enviable slab of sand is Seminyak – a busy, Ibiza-style party 

spot – and a maze of small roads lined with funky boutiques, 

stylish restaurants, tiny eateries, spas and salons, tattoo shops 

and decadent clubs. One of the most renowned (alongside 

Double 6, De Ja Vu and Bacio) is Ku De Ta, where the grandiose 

summer parties lure the planet’s clubbing elite. There, the music 

plays until the fi rst rays of sunlight hit the early morning joggers 

running along the beach. 

This may not immediately seem conducive to tranquillity 

and convalescence, but the long nights ensure that the days here 

are languidly spent loafi ng in the sun, as a procession of hair 

braiders, manicurists, masseurs and fruit vendors pass by. It 

ensures that a day on the beach isn’t entirely without 

achievement. And for those keen on more energetic persuits, the 

beach is lined with board rental outlets, and the surf is among 

the best in the world. It’s gentle enough for beginners, but has 

stretches that are long enough, and big enough for those keen on 

being a bit more extreme. 

And those who prefer to luxuriate in a bit more 

seclusion have the chance to opt for spots like The Villa des 

Indes, an idyllic, post-colonial construction that is hidden away 

in luscious tropical gardens a few minutes from the main beach. 

It’s full of beautifully preserved teak planter’s chairs on cosy

“The gods are a 

demanding audience, 

and it seems there is 

a ceremony for 

something every day” 

TRAVEL BALI 

CLOCKWISE, FROM 

LEFT: Ceremonies 

are routine on the 

island; dancers 

enact Hindu epic 

The Mahabaratha; 

tiny sea temple 

Pura Tanah Lot 


Ketut Liyer 

A simple wooden sign 

outside a cluster of 

Balinese homes points the 

way to the “medicine man”. 

This is the home of Ketut 

Liyer, who was recently 

immortalised in the book 

Eat, Pray, Love. And it is 

here that Ketut dispenses 

daily doses of Balinese- 

Hindu folk wisdom, palmreading, 

and sage advice to 

a constant, eager stream of 

(mostly female and 

Western) visitors. 

His age is somewhere 

between 70 and 110, 

depending on who you ask, 

but his kind and weathered 

face suggests the lower 

end of that scale. He greets 

visitors with pleasantries 

that, despite being 

regularly repeated to a 

growing army of fans, 

continue to sound 

welcoming and sincere. 

For some he’s a shaman 

and a seer, but for many 

he’s simply a thoughtful old 

man who sees things 

clearly, and offers good 

advice. To get some of your 

own, go to Ubud and just 

ask for Ketut.

open verandas, and the main salon is an ancient joglo – a 

200-year-old, Javanese-style house saved from demolition, and 

decorated with intricately carved teak panels. It gives the merest 

hint of the relaxation that the island has to offer. 

But for a more complete sense of slowing down, away from 

the excesses of Kuta and Seminyak, it is necessary to head north, 

to an interior of mountains and volcanoes, forests and rice fi elds. 

Here the mountains rear up in a gentle incline of deep green 

vegetation dotted with temples and villages. For most visitors, it 

is a fi rst chance to experience a little of the more traditional Bali, 

where faith and spirituality are constantly on show, as every 

temple on the island takes its turn at entertaining the gods. And 

these gods are a demanding audience, because there appears to 

be a ceremony every day. Watching one, with devotees dressed in 

their ceremonial best, it’s impossible not to feel yourself slow 

down. They tend to be conducted at a contemplative pace, 

perhaps to ensure that the gods can appreciate the dazzling 

costumes of the participants. And during the full moon, or 

Purnama, they happen everywhere, and the sweet smell of 

incense and the chiming of symbols fi ll the air. 

In the 1930s, Cokorda Raka Sukawati, an 

enlightened prince of the village of Ubud, actively sought out 

and welcomed Western visitors. 

At fi rst came the artists, like the German Walter Spies, who 

made his home here and charmed the world with his stylised 

paintings of Bali and its people. Then there was Mexican 

FAR LEFT: A cover 

for a temple 

offering 

LEFT: A walk in the 

rain near the 

volcanic 

mountains of 

Kintamani 

TRAVEL BALI 

“Ubud is a little town of local princes, 

lost hippies, and foreign artists, and 

still retains its creative fl air” 

anthropologist Miguel Covarrubias, who recorded movies of 

exotic dances and unforgettable local faces, encouraging a steady 

stream of enthralled Western visitors to investigate. Luminaries 

like Charlie Chaplin and Barbara Hutton also came, and more 

recently the writer Elizabeth Gilbert. 

And it was Gilbert’s arrival that has had the most signifi cant 

impact. Her best-selling book, Eat, Pray, Love, is partly set on the 

island and has brought an infl ux of female, Western visitors, who 

come in search of a little spiritual enlightenment, some romantic 

fulfi lment, or just a change from the daily grind. When the fi lm, 

starring Julia Roberts, is released in late 2010, Ubud can expect 

its visitor numbers to swell even further. 

Long-time resident Karen Waddell is married to a 

local prince, and the American catered to cast and crew while 

Eat, Pray, Love was being fi lmed. “The book has already singlehandedly 

put Ubud on the world spiritual map,” she says, “so I 

can imagine the fi lm will only amplify that, particularly given 

the fact that Bob Richardson, the director of photography, has 

already won two Oscars [for JFK and The Aviator].” With the 

colour palette that Bali offers, it’s unlikely that he has ever had 

better raw materials to work with. 

Those inspired to visit by Gilbert (or by Roberts) will fi nd 

that Ubud has inspired many before them. And this little town of 

local princes, lost hippies, and foreign artists still retains its 

creative fl air. Galleries line the streets of the main village, as do 

cute little boutiques and restaurants. Opposite Ubud Palace, 


TRAVEL BALI 

the main market holds pride of place. Early in the morning, 

it belongs to the Balinese, who come to do their daily shopping 

in a colourful and jumbled mish-mash of stalls selling freshfrom-the-garden 

vegetables, handmade knives from Trunyan, 

traditional medicines, fl owers and spiritual offerings. After 9am 

or so, the tourists tend to arrive, looking for quality souvenirs, 

batik (the colourful, patterned local cloth), and local crafts. 

And the prevalence of galleries is testament to the inspiration 

that can come from a beautiful landscape and having the time 

to think. 

Some of these are vast, like the ARMA Art Museum, which 

is almost a work of art in itself. Built on hectares of green 

gardens and impressive stone buildings, it portrays a Bali that 

exists only in the imagination of its builder and a few of the 

ancient palaces. As well as housing important art collections, 

ARMA is a cultural centre dedicated to preserving and 

explaining local traditions. The owner, Agung Rai, is an Ubud 

icon who started his career selling paintings to tourists in Kuta 

in the early 1970s. 

And the artists now share the island with those 

seeking a more spiritual form of inspiration. Bali, and Ubud in 

particular, has become a New Age hub of yogaphiles, seekers 

and spiritual tourists, and many have pretty exclusive tastes. 

Outside Ubud’s main village, the hinterland is dotted with 

high-end retreats, where the well-to-do and worn out focus their 

breaks around health and yoga. For city slickers, the spiritually 

stressed out, or those who just feel they need more time to stop 

and think, it can be a blissful escape. The Como Shambhala, a 

beautiful health retreat high in the hills, attracts high achievers 

like Donna Karen, who come for weeks at a time to cleanse, 

detox, eat raw food and practise yoga in comfortable seclusion. 

This focus on relaxation has helped to make the island the 

spa capital of Asia, and treatments can range from the simplicity 

of a massage or fl ower bath in a small local spa, to exotic oils, 

wraps and scrubs at luxury hotels. There just seems to be 

something in the air that encourages relaxation. 

And the trend for fi xing body and mind here has also 

spawned a local industry dedicated to healthy food. Enzymerich, 

raw and organic foods can be found all over town, supplied 

by an infrastructure of organic farms that are typically run by 

Balinese and foreigners together. 


“The Bali surf is among the 

best on the planet” 

But there is room for gastronomic indulgence too. No break 

should be entirely dedicated to ‘wellness’ after all, and the gentle 

pace of Balinese life ensures that meals become a slow process to 

be enjoyed and savoured. Ubud’s international restaurants offer 

plenty of palate-pleasing options, while local Indonesian (and 

specifi cally Balinese) food is spicy and memorable. The best 

examples of the latter are found in simple local structures called 

warungs. At these casual and authentic little food huts, visitors 

will fi nd the best and most deliciously authentic fl avours of Bali, 

none of which have been altered for tourist tastes.

In a recent piece in The New York Times reviewing some of 

Bali’s best eateries, there were no establishments in the island’s 

fi ve-star hotels included, the fi nest treats all to be found in the 

warungs. Ubud remains the island’s foodie focus, with spots 

such as Ibu Oka, with it’s famed babi guling. The dish takes 

luscious, spit-roasted pork, cooked with a subtle medley of 

Balinese spices, and serves it up on heaped plates with rice and, 

for those that want one, a cold Bintang beer. 

Similarly famed is the tin-roofed barbecue joint Naughty 

Nuri’s, which Anthony Bourdain, the American chef and critic, 

described as having “the best martinis outside of New York.” 

High praise indeed. The town is full of such gems, where service 

is unhurried, meat is succulent, spices are skilfully blended and 

diners can feel the pace of life gently ease down. One such is 

Warung Tegas on the Mas Road just outside Ubud, which offers 

ABOVE: Jimbaran 

Beach is home to 

surf shops and 

soft sands 

LEFT: Sunset on 

Dreamlands, one 

of the island’s 

most beautiful 

beaches 

TRAVEL BALI 

an excellent ayam nasi campur (chicken mixed rice). This simple 

place fi lls to overfl owing every day, with Balinese and, 

occasionally, well-informed Westerners. Little chunks of fried 

chicken, roasted chicken and ayam betutu (a Balinese slow 

cooked spicy stew) are piled on to the plate with mounds of 

fl uffy white rice, and an assortment of vegetables, sambal (chilli 

sauce) and subtly spiced chickpea patties. It’s taste heaven. 

For those that want it, Bali has a long, gently hedonistic 

stretch of beach with beautiful people surfi ng waves that could 

have been designed by hand, or revelling at some of the coolest 

clubs on the planet. But it also has some of the world’s most 

scenic spas, secluded hotels, and people who have discovered the 

contentedness that can come from life at a slower pace. Here, it 

can be Sunday morning every day. 


Bali fact fi le 

HOW TO GET THERE 

KLM fl ies direct to 

Denpasar Bali Ngurah Rai 

Airport four times a week from 

Amsterdam Airport Schiphol. 

THE BASICS 

In Balinese culture, dance 

and music are entwined with 

religion and daily life. The best 

performances tend to be in 

Ubud, either at the Royal 

Palace or one of the other 

temples manned by the 

banjars (community groups) 

around town. Buy from the 

traditionally dressed ticket 

sellers in the street. Most 

people in tourist areas speak 

some English, although 

outside Java, few speak Dutch. 

People are generally helpful 

towards strangers. 

WHERE TO EAT 

There are so many good 

and eateries that to list them 

all could fi ll an entire 

magazine. Be sure to try some 

local cuisine. The top 

restaurants include: 

Metis, Jl Petitenget No 6, 

Kerebokan Kelod (+62 361 737 

888). La Lucciola, on Kayu 

Ayu Beach, is an Italian 

restaurant that enjoys some 

of the most sublime views on 

earth (+62 361 730 838). Also in 

Petitenget and near the 

temple is Sarong, Jl 

Petitenget 19x, Kerobokan (+62 

361 737 809). And in Ubud, 

there is Terazo, Jl Suweta (+62 

361 978 941), Lamak, Jl Monkey 

Forest (+62 361 974 668), and 

Mozaic, Jl Raya Sangginan 

(+62 361 975 768). For a 

comprehensive check of Bali’s 

best and quirkiest restaurants, 

food stalls, and snacking, try 

www.balieats.com. The 

writer tests every restaurant 

on the island. 

Bali Sea 

Bali 

Jimbaran 

Indian Ocean 

Denpasar 

Kuta 

WHERE TO STAY 

Kubu 

Ubud Manggis 

Ku De Ta in Petitenget 

(www.kudeta.net) is a trendy 

beach club for days of 

pampering and .gentle 

hedonism. Ayana Resort 

and Spa (www.ayanaresort. 

Indonesia 

Bali 

TRAVEL BALI 

Australia 

com) is a mountain-top 

retreat in Jimbaran. Villa des 

Indes in Semanyak (www. 

villadesindes.com) has 

carefully restored Javan 

architecture for those seeking 

tasteful seclusion. 

WHAT TO SEE 

See Barong dances in the 

17th-century Ubud Palace 

(www.ubudpalace.com), 

bronzed bodies and big waves 

along Kuta beach, cultural 

workshops and contemporary 

art in ARMA Art Museum 

(www.armamuseum.com), 

and the crater lake of Mount 

Batur, the island’s second 

largest volcano. 


Photography: Jill Gocher; Robert Harding/Getty Images; Simon Marcus/Corbis; Frans Lemmens/Getty Images

The 

thrill-seekers 

guide 

Satisfy your need for speed at one of these fast-paced 

events from around the globe 

Shading from the sun at 

Speed Week, Utah

UTAH 

Speed Week 

August 14-20, 2010 

Located 140 kilometres west of Salt Lake City, Utah, 

USA, the Bonneville Salt Flats are taken over for a 

week in August by drivers of some of the world’s 

weirdest and most wonderful vehicles. During Speed 

Week, hot rods, roadsters, belly tankers, motorcycles 

and streamliners converge on the fl ats to ‘shoot 

the salt’ in a simple quest to go as fast as they can. 

Join them, if you dare, for a week you’re guaranteed 

never to forget. WWW.SALTFLATS.COM 

WINDSOR 

Royal Ascot 

SPEEDY EVENTS 

June 15-19, 2010 

It’s one of the highlights of the British social calendar and is 

just as well-known for its fashionable crowds, traditions and 

pageantry as it is for the horse racing itself. Royal Ascot attracts 

a crowd of more than 275,000 people each year and during the 

fi ve days of competition, there are 16 Group races on offer. Start 

planning your outfi t now. WWW.ASCOT.CO.UK 

NEW MEXICO 

Extreme Freeride Championships 

March 10-13, 2010 

This big mountain ski/snowboard competition in 

Taos, New Mexico, USA, is known for its challenging 

terrain. It makes for a great spectator sport as the 

3804-metre Kachina Peak and the West Basin Ridge 

are littered with tight lines, cliffs and rocks − plus the 

après-ski calender is also packed with events. 

WWW.SKITAOS.ORG/FREERIDE 


SPEEDY EVENTS 

SINGAPORE 

F1 Night Race 

September 26, 2010 

It’s fast, it’s furious and it takes place under 

the stars. The Singapore Formula 1 Grand 

Prix event has become one of the most 

anticipated events on the F1 calendar. The 

5,067-kilometre circuit features 23 corners, 

set against the backdrop of Singapore’s city 

skyline. WWW.SINGAPOREGP.SG 

NEW YORK 

Red Bull Air Race 

June 19-20, 2010 

The fi fth race of the 2010 Red Bull Air Race World Championship 

season will be held over the Hudson River, New York, USA. The 

event features the world’s best race pilots, battling it out in a 

competition that at combines speed, precision and skill. skill. It will land 

in nine other cities ties this year, including Abu Dhabi, UAE; Perth, 

Australia; and Lisbon, isbon, Portugal. 

WWW.REDBULLAIRRACE.COM 

LLAIRRACE.COM 

60 Holland d Herald FAST 

EASTBOURNE 

Speed Days 

ROTTERDAM 

Tour de France 

July 3-25, 2010 

The fi rst stage of this 

year’s Tour de France will 

be held in the Dutch city 

of Rotterdam. For this 97th 

edition of the classic bike 

race, the stunning Erasmus 

Bridge will be the rider’s 

starting point. Rotterdam 

has adopted the theme of 

‘New Energy’ for the race, 

and with its impressive 

skyline as the background, 

it should defi nitely be a 

memorable beginning to 

the world’s most popular, 

and often controversial, 

bike race. 

WWW.LETOUR.FR 

August 20-22, 2010 

Eastbourne is not normally known as a place that attracts 

adrenaline junkies, but for three days in August extreme 

speed events take over this normally genteel British 

coastal region. This is when the UK leg of the World 

Downhill Skateboarding Championships hits town. 

Riders travelling at speeds of more than 90 

kilometres per hour will compete in events such as Downhill 

Skateboarding, the Classic Luge, the Street Luge, Dirt Surfi ng 

and Gravity Bike races. 

WWW.IGSAWORLDCUP.COM 

Words: Ruth Lindsay. Photography: Todd Korol/Corbis; Ryan McVay/Getty Images; Presse Sports/Hollandse Hoogte

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ARUBA 

RESORT, CASINO & SPA

Photo: Erwin Olaf 

Rotterdam Museum Night photography: Bas Czerwinski; TEFAF photography: Loraine 

Bodewes; Wasted photography: Rachel Nieborg; Made in Holland: Watermill by Cornelis 

Dircksz. Muys, 1589; Haute Couture: Voici Paris!: Gown by Christian Dior, 1956 

INTRODANS: TRANSATLANTIC CROSSING 

EVENTS 

CROSS LINX March 4, 5 

Blurring the boundaries of classical and pop 

music, this festival takes place in Utrecht and 

Eindhoven. The line-up includes Tindersticks, 

Beukorkest and Lunapark. 

www.cross-linx.nl 

ROTTERDAM MUSEUM NIGHT March 6 

Around 40 of Rotterdam’s 

art galleries and museums 

open their doors from 8pm 

to 2am, and lay on special 

activities and entertainment. 

www.rotterdamsemuseumnacht.nl 

TEFAF March 12-21 

The European Fine Art Fair (TEFAF) is a 

veritable treasure trove for 

art and antique lovers. 

MECC, Forum 100, 

Maastricht; + 31 42 3838383; 

www.tefaf.com 

American tie 

Innovative dance company 

Introdans focuses on works by three 

American choreographers – The 

Anatomy Lesson by Glen Tetley, 

Psalm by José Limón and Robert 

Battle’s No Longer Silent – as part of 

its current season. 

HOLLAND-AMERIKA LIJN Until June 18; 

Various locations in The Netherlands; 

www.introdans.nl 

KEUKENHOF March 18 to May 16 

The beautiful multi-coloured fl ower gardens 

come once more into full bloom. 

Stationsweg 166a, Lisse; +31 252 465555; 

www.keukenhof.nl 

PRIMAVERA ART & ANTIQUES FAIR 

March 25-29 

This huge fair purveys contemporary art, 

antiques and jewellery. 

Ahoy, Ahoy-Weg 10, Rotterdam; 

www.primavera2010.nl 

WASTED March 26 to April 25 

A stunning installation, 

featuring 12,000 white silk 

dresses, by acclaimed pianist 

and visual artist Tomoko 

Mukaiyama (left). 

Don’t miss the multimedia concert on the 

opening night. 

SCHUNCK, Glaspaleis, Bongerd 18, Heerlen; 

+31 45 5772200; www.wasted.nl 

Holland UPDATE 

EXHIBITIONS 

MADE IN HOLLAND Until March 21 

Dutch innovation and 

inventions – and their 

impact on society – are 

explored in this fascinating 

interactive exhibition. 

Kunsthal, Westzeedijk 341 (Museumpark), 

Rotterdam; +31 10 4400300; 

www.kunsthal.nl 

HAUTE COUTURE: VOICI PARIS! 

Until June 6 

An exclusive glimpse into 

the rich history of haute 

couture, featuring creations 

from collections by Dior, 

Chanel, Christian Lacroix and 

Jean Paul Gaultier. 

Gemeentemuseum, Stadhouderslaan 41, 

The Hague; +31 70 3381111; 

www.gemeentemuseum.nl 

ROYAL GARDENS Until May 8 

The highlight of this impressive exhibition 

devoted to botanical art is Highgrove 

Florilegium, a priceless volume of aquarelles 

and engravings of fl ora in the gardens of 

Highgrove House, the offi cial UK residence of 

Prince Charles. A facsimile of the tome can 

also be viewed – and purchased – from local 

Haarlem antiquarian Peter de Vries, Damstraat 

19 (www.royalgardens.nl). 

Teylers Museum, Spaarne 16, Haarlem; 

+31 23 5160960; www.teylersmuseum.nl 

GIGS 

Manfred Mann’s Earth Band 

March 4, Boerderij (Zoetermeer) 


March 5, Hedon (Zwolle) 


March 6, De Pul (Uden) 

Fun Lovin’ Criminals 

March 18, Effenaar (Eindhoven) 


March 19, Paard van Troje (’s-Gravenhage) 


March 21, Oosterpoort (Groningen) 

Saxon March 27, Podium Hardenberg 

(Hardenberg) 

I Am Kloot March 30, Doornroosje 

(Nijmegen) 


Miniature city Madurodam, all of Holland in just one city! 

The world-famous miniature city Madurodam, which is located within a stone’s throw of Amsterdam, is an excellent 

place to familiarise with all the surprising features the Netherlands has to offer. The Alkmaar cheese market, 

the Peace Palace of The Hague, the Royal Palace on the Amsterdam Dam Square, the Cathedral Tower of Utrecht, 

the canal houses of Amsterdam, and parts of the Delta works, everything Holland is famous for can be found 

replicated to the smallest detail on a scale of 1:25. 

Open year round. 

www.madurodam.nl George Maduroplein 1 | 2584 RZ The Hague | T +31 (0)70 416 24 00

Van Gogh Museum, Amsterdam 

HISWA: OTTI Photography; 5 Days Off photo,graphy: Vincent Arbelet; Dawn Upshaw photography: Joel Meyerowitz; 

Rodchenko: Book cover About That by Vladimir Mayakovski, 1923. © A. Rodchenko, V. Stepanova; Matisse To Malevich: 

Pablo Picasso Absinthe Drinker, 1901; State Museum The Hermitage, St Petersburg; Pictoright Amsterdam, 2009. 

PAUL GAUGUIN: SELF-PORTRAIT, 1888 

Go to Gauguin 

Around 60 artworks – including paintings, sculptures and ceramics – show the 

development of Gauguin’s signature style in this fascinating exhibition at the 

Van Gogh Museum. Special offer: Flying Blue members can receive a unique 

Gauguin exhibition poster for free (normal price: €7.50) by showing their 

membership card in the museum shop, throughout the duration of this exhibition. 

PAUL GAUGUIN: THE BREAKTHROUGH INTO MODERNITY Until June 6; Van Gogh 

Museum, Paulus Pottersstraat 7; +31 20 5705292; www.vangoghmuseum.com 

EVENTS 

HISWA March 2-7 

This annual show is a onestop 

destination for 

everything nautical. There 

are not only fabulous boats 

to gawk at, but lots of side 

shows to visit, such as the Water Fun Zone. 

RAI, Europaplein 22; +31 20 5491212; 

www.hiswa.nl 

5 DAYS OFF March 3-7 

An electronic music festival 

featuring Groove Armada, 

Hot Chip, Miss Kittin, Rusko 

and Vitalic (left). 

Various locations; 

www.5daysoff.nl 

BEYOND TIME March 6, 7, 9 

Nederlands Dans Theater I (NDTI) perform 

Symphony of Psalms (1978) and Soldatenmis 

(1980) by Jirˇí Kylián, and Kleines Requiem 

(1996) by Hans van Manen. 

Muziektheater, Amstel 3; +31 20 6255455; 

www.muziektheater.nl 

DAWN UPSHAW March 10 

The superb soprano, Dawn 

Upshaw – accompanied by 

pianist Emanuel Ax and 

accordionist Michael Ward- 

Bergeman – in a programme 

of Golijov, Chopin and Schumann. 

Concertgebouw, Concertgebouwplein 10; 

0900 6718345 (NL only); www.concertgebouw.nl 

EXHIBITIONS 

ALEXANDER RODCHENKO: REVOLUTION 

IN PHOTOGRAPHY Until March 17 

Over 200 vintage 

photographs by Russian 

avant-garde artist 

Rodchenko (1891-1956). 

Foam, Keizersgracht 609; 

+31 20 5516500; www.foam.nl 

MATISSE TO MALEVICH 

March 6 to September 17 

Around 75 paintings from 

the world-famous collection 

of the Hermitage, St 

Petersburg, portray the 

Amsterdam UPDATE 

origins of modern art. Avant-garde 

masterpieces by Matisse, Picasso, Van 

Dongen, De Vlaminck and Derain rub 

shoulders with those of celebrated 

Russian contemporaries, such as Malevich 

and Kandinsky. 

Hermitage Amsterdam, Amstel 51; +31 20 

5308751; www.hermitage.nl 

RESTAURANT 

SOUP EN ZO 

Fast food doesn’t get much better than the 

fresh, hearty soups produced daily on the 

premises at ‘Soup Etc’. In fact, the menu 

changes throughout the day. Choose from 

options such as a fi lling Dutch pea soup or 

the popular tomato and basil soup (there are 

plenty of vegetarian options), and either eat 

in or take away. Add some wholemeal bread 

and salad – et voilà! 

Jodenbreestraat 94a; Nieuwe Spiegelstraat 54; 

www.soupenzo.nl 

GIGS 

30 Seconds to Mars March 2, 

Heineken Music Hall 

Dave Matthews Band March 3, 


Chris Rea March 5, Heineken Music Hall 

Spandau Ballet March 9, 


Jools Holland March 19, Paradiso 

Heaven 17 March 20, Paradiso 

Fun Lovin’ Criminals March 22, Paradiso 

The Cranberries March 23, 


WEBSITES 

www.dutchnews.nl 

Daily Dutch news in English 

www.specialbite.com 

Cool and comprehensive restaurant reviews 

www.underwateramsterdam.com 

Events and info galore 

www.iamsterdam.com 

The city’s most comprehensive portal 

www.amsterdam.info 

Useful tourist information 

www.lastminuteticketshop.nl 

Half-price tickets to events 

REMEMBER! This copy of Holland Herald is 

yours to take off the plane. 


GO WITH THE FLOW IN SINGAPORE’S BUSINESS DISTRICT 

Harmony in motion 

A city rich in contrast and colour, Singapore nevertheless harmoniously blends culture, 

cuisine, art and architecture. Brimming with energy, this little dynamo in south-east 

Asia displays the fi nest from both East and West. A single day’s trail will take you from 

exotic ethnic enclave to bustling business centre, from serene gardens to sleek 

skyscrapers. 

WHAT TO SEE 

Flower power 

A ticket to the Singapore 

Botanic Gardens (www.sbg.org. 

sg) reveals a blaze of orchids, 

while the Asian Civilisations 

Museum (www.acm.org.sg), on 

Singapore River, exhibits 

Javanese puppets. Some of the 

best museums lie in the elegant 

Colonial District, including the 

ornate Peranakan Museum 

(Armenian Street 39). 

WHERE TO SHOP 

Malls and markets 

Singapore loves its airconditioned 

shopping malls, 

especially those along 

Orchard Road. The gentrifi ed 

streets around the Arab 

Quarter house shops selling 

textiles and souvenirs. 

Chinatown’s Pagoda Street 

Market comes alive at night. 

Tanglin is best for antiques. 

WHERE TO EAT 

What’s cooking 

Seafood typifi es East Coast 

Parkway, especially the famed 

crab at Long Beach Seafood 

Restaurant (www. 

longbeachseafood.com.sg). 

Little India offers good-value 

restaurants, although fi sh-head 

curry fans fl ock to Tanglin’s 

Samy’s Curry (www.samyscurry. 

com). Victorian Lau Pa Sat 

(Raffl es Quay 18, Boon Tat 

Street), crowns the city’s hawker 

Photo: iStockphoto 

HAW PAR VILLA GARDENS 

centres, where low-cost Asian 

dishes are served. 


KLM operates one daily 

direct fl ight to Singapore 

Changi Airport from Amsterdam 

Airport Schiphol. 

Tourist information 

www.visitsingapore.com 

Looking for handy, up-to-date 

travel information? Check out 

KLM’s Destination Guide pages 

– and book your fl ight – on 

www.klm.com. Content 

provided by Frommer’s 

Unlimited © 2009, 

Whatsonwhen Limited. 

TOUCHDOWN Singapore 


DON’T MISS 

Tooth pick 

A Singapore Chinatown 

landmark, the Tang dynastystyle 

Buddha Tooth Relic 

Temple and Museum 

opened in 2007, costing $62 

million. As well as housing 

the holy incisor, its vast 100 

Dragons Hall displays handpainted 

ceiling tiles and a 

golden statue of the 

compassionate Maitreya 

Buddha. Upstairs is an 

‘enlightenment museum’. 

South Bridge Road 288; 

www.btrts.org.sg 


ROOM WITH A CHEW... 


Linköping TOUCHDOWN 

STORA TORGET - FAIR SQUARE 

DON’T MISS 

Lock pick 

The scenic Göta Canal, 

connecting the east and 

west coasts, is one of the 

largest civil engineering 

projects ever undertaken in 

Sweden, and is perfect for 

exploring by boat or bicycle. 

Totalling 190 kilometres in 

length, it has 58 locks, of 

which the seven-step chain 

in Berg is the most 

impressive. 

www.gotakanal.se 

LOCKED UP IN BERG 


Culture, charm and canals 

This delightful city is one of Sweden’s main university locations, packed with museums, 

and home to a soaring, impressive Gothic cathedral. It offers a cultural cornucopia of 

art, theatre, history, concerts, markets, festivals and sporting events. 

WHAT TO SEE 

On a high 

Majestic Linköping Cathedral 

(www.linkopingsdomkyrka.se) 

dominates the city with its 

Gothic architecture. The history 

of the Swedish aerospace 

industry can be traced at the 

Swedish Air Force Museum 

(www.sfhm.se), while the 

IT-ceum (www.sfhm.se) 

showcases computer 

technology. Outdoors, 

Tradgardsforeningen 

Gardens are blooming lovely. 

WHERE TO SHOP 

Boutiques and 

bon-bons 

Small individual boutiques and 

several Scandinavian fashion 

chains can be found in and 

THE CYCLE OF LIFE IN LINKÖPING 

around Nygatan street and the 

main square, Stora Torget. 

Functional Swedish interior 

design abounds at Designtorget 

(www.designtorget.se). 

Chocolate-lovers should head 

for Cloettas Chokladbod 

(www.cloetta.se). 

WHERE TO EAT 

Choice cuisine 

There are lots of restaurants in 

Linköping’s city centre. The 

traditional Swedish Restaurang 

Gula Huset (www.gulahuset. 

com) serves local fi sh and meat 

dishes, while Wasabi Sushi Bar 

(http://gastrogate.com) 

specialises in affordable 

Japanese cuisine. Top-end 

restaurant Stangs Magasin 

(www.stangsmagasin.se), 

satisfi es refi ned palates and 

has beautiful views over the 

Stangan River. 


KLM operates two direct 

daily fl ights to Linköping Airport 

from Amsterdam Airport Schiphol. 


www.visitlinkoping.se 







Unlimited © 2010, 

Whatsonwhen Limited.

Visit: 

nature 

Travel via Amsterdam with KLM to Linköping, 

Sweden, and find yourself in the heart of the 

great Swedish outdoors. Enjoy a hike along the 

140 kilometer long Östgötaleden, or take a 

stroll in a beautiful oak landscape. Throughout 

the region you will find a diversity of elegant 

castles and country estates where you are 

never far from the impressive Göta canal. 

City life in and around Linköping provides 

exciting museums, sports events, great 

shopping and much more. With so much 

going on, it might be wise to take a guided 

tour from one of many themes for inspiration. 

Welcome to visit. Nature and Linköping. 

www.visitlinkoping.se 

www.markus.se 

www.markus.se

Seoul TOUCHDOWN 

DON’T MISS 

Palace of 

peace 

One of the most beautiful of 

Seoul’s historical royal 

residences, Changdeokgung 

Palace served as the main 

seat of power for the Joseon 

Dynasty kings for over 300 

years. The peaceful ‘Secret 

Garden’ (Biwon) behind the 

main building has 300-yearold 

trees, a lake and pavilion. 

www.cdg.go.kr 

SECRET GARDEN GETAWAY 



ON GUARD AT NAMDAEMUN GATE 

WHAT TO SEE 

Centres of 

attraction 

The main sightseeing areas are 

north of the Han River in the 

Jung-gu and Jongno districts. 

The most impressive sites 

include the Gyeongbokgung 

(www.royalpalace.go.kr) and 

Chandeokgung Palaces (see 

Don’t Miss). Insadong and 

Samcheongdong are the 

present-day cultural centres, 

packed with street vendors and 

high-class galleries, showcasing 

traditional ceramics and 

contemporary Korean art. 

WHERE TO SHOP 

Around the clock 

Insomniacs and bargain hunters 

alike can shop 24/7 in the 


SILK AND SUSTENANCE AT DONGDAEMUN MARKET 

Rock of ages 

The ancient capital of an ancient land, Seoul is where centuries of Korean tradition and 

cutting-edge technology seamlessly merge. It’s a dynamic metropolis that never 

sleeps, and the list of things to do is endless, from sampling outstanding cuisine in 

excellent restaurants, to scaling rock faces on the city outskirts. 

sprawling Dongdaemun Market. 

The fun and bustling 

Namdaemun Market (www.indm. 

net) keeps more civilised hours. 

Fashion lovers have plenty of 

browsing opportunities in 

Myeongdong, Idea-ap and 

Shinchon (the university district), 

Apkujeong’s Rodeo Street, and 

the boutiques in Gangnam. 

WHERE TO EAT 

Fast fare 

Traditional dishes can be enjoyed 

in places like Samcheongdong 

Sujebi (+82 2 7352965) while the 

Apgujeong and Gangnam 

districts have modern restaurants 

popping up almost daily. The 

least expensive fare consists 

of Korean ‘fast food’, like a 

steaming bowl of noodles at 

Myeongdong Gyoja 

(www.mdkj.co.kr). 


KLM operates fi ve direct 

fl ights per week to Seoul Incheon 

International Airport from 



www.visitseoul.net 









Photo: Michel Setboun / Corbis

★ European cruise line with Italian background 

★ Attractive child rates 

★ Modern, innovative fleet of 15 ships 

★ Besides main restaurants also specialty restaurants 

★ Biggest spa facilities afloat; named Samsara Spa 

 

★ The cruise specialist in The Netherlands for almost 25 years 

★ The most innovative cruise website in Europe 

★ Online availability and best offers 

★ Largest selection of cruises Bilingual staff 

 

 

Costa Serena ★★★★✚ 

Departure: weekly on Sunday 

from April 25th till November 14th 

Venice, Bari, Katakolon, Izmir, Istanbul, Dubrovnik, 

Venice 

Inside cabin from 650 

Outside cabin from 840 

Balcony cabin from 990 

Samara mini suite * from 1740 

* With unlimited access to Samsara Spa 

Rates are based on departures in October and November. 

High season rates in July and August from € 1250 

www.cruisetravel.nl 

T + 31 (0) 341 37 11 37 @ info@cruisetravel.nl

COLOURFUL CARNIVAL COVER 

WHAT TO SEE 

Art marvels 

Take a vaporetto (waterbus) 

down the Grand Canal to San 

Marco for a secret tour of the 

Doge’s Palace (www. 

museiciviciveneziani.it). The 

Dorsoduro district boasts art 

collections at the Gallerie 

dell’Accademia (www. 

gallerieaccademia.org) and the 

Peggy Guggenheim 

Collection (www.guggenheimvenice.it). 

Titian and Tintoretto 

masterpieces occupy the 

Church of Santa Maria 

Gloriosa dei Frari (www. 

chorusvenezia.org) and Scuola 

Grande di San Rocco (www. 

scuolagrandesanrocco.it). 

WHERE TO SHOP 

Glass and masks 

Carnival masks at Ca’ Macana 

(www.camacana.com) rival 

Murano glass at Berengo 

(www.berengo.com), and 

handmade jewellery by the 

Attombri brothers (www. 

attombri.com). The bustling 

Rialto Markets sell fresh 

produce. Gallery shops are 

concentrated in Dorsoduro, 

and the San Polo district is 

best for craftware. 

WHERE TO EAT 

Net gains 

Seafood dominates Venetian 

cuisine. Try Alle Testiere 

(Calle Mondo Novo; +39 41 

5227220) in Castello or Osteria 

ai Quatro Feri (Calle Lunga 

San Barnaba; + 39 41 5206978) 

in Dorsoduro. Typical dishes 

include sarde in soar (marinated 

sardines). A handful of restaurants, 

EASE BACK IN A GONDOLA 

Refl ected glory 

They call it ‘La Serenissima’, the Most Serene. Floating upon a languid lagoon in 

northern Italy, Venice has art lovers swooning before its treasures, gourmets 

enthusing at canal-side restaurants, and romatic couples cuddling up in gondolas. 

like Ai Gondolieri (www. 

aigondolieri.com), buck 

the trend and offer meat only. 

San Polo teems with traditional 

osterie like Antiche Carampane 

(www.antichecarampane.com). 


KLM operates three direct 

daily fl ights to Venice Marco Polo 

Airport from Amsterdam Airport 

Schiphol. 


www.turismovenezia.it 








TOUCHDOWN Venice 

DON’T MISS 

Golden 

splendour 

St Mark’s Basilica is a 

sublime mix of Byzantine, 

Gothic and Renaissance 

architecture, standing 

majestically on St Mark’s 

Square. Its interior shimmers 

with golden mosaics, while 

the Pala d’Oro altarpiece 

drips with 2,000 precious 

stones. Climb the bell tower 

for stunning city views. 

www.basilicasanmarco.it 

PINNACLE OF PERFECTION 



Photo: iStockphoto

Some say 

Enter online at diviresorts.com/hollandherald 

ARUBA 

PERFECT 

We’ll show you a week that will make the other 51 worth living. 

is the vacation. 

Our resort is rivaled only by our best amenity— 

miles of white sand beach. Experience the newly 

expanded Divi Aruba Phoenix Beach Resort 

with luxury studio, one, and two bedroom suites 

directly on Aruba’s famed Palm Beach. 

Divi Caribbean Resorts. Some Call it Paradise. We call it Home. 

Restrictions apply for giveaway. See website for details. 

800-367-3484 

www.diviarubaphoenix.com 

 

Divi Resorts is a collection of 9 resorts on 6 beautiful Caribbean Islands: 

Aruba, Barbados, Bonaire, Cayman Brac, St Maarten, and St Croix.

WINDSURF IN A CARIBBEAN PARADISE 

WHAT TO SEE 

Exotic experience 

The 870-acre Arikok National 

Park in Paradera boasts exotic 

fl ora and fauna (+297 585 1234). 

Mount Hooiberg, a 168-metre, 

cone-shaped hill between 

Oranjestad and Santa Cruz, 

offers stunning views. The 

Archeological Museum of 

Aruba (Schelpstraat 42; +297 582 

8979) houses a permanent 

collection of artefacts 

showcasing the island’s Indian 

history. 

WHERE TO SHOP 

Tribal art 

Inspired by Aruba’s indigenous 

Quillasinga tribe, Mopa Mopa 

artwork in Oranjestad is unique 

to the island (82 L. G. Smith 

Boulevard; +297 583 7125). The 

Certifi ed Mega Mall in 

Oranjestad (www.megamallaruba. 

com) attracts an average of 

3,000 customers a day. In 

Renaissance Mall, Confetti on 

the Beach (+297 733 8614) stocks 

designer swimwear. 

WHERE TO EAT 

Fountain food 

Gasparito Restaurant & Art 

Gallery (www.gasparito.com) 

offers fi ne dining amid sculptures 

and fountains. Jamaica Me Krazy 

(150 L G Smith Boulevard, 

Oranjestad; +297 583 4692) is 

synonymous with authentic 

Caribbean cuisine. E Piscado in 

A DUTCH TOUCH IN ORANJESTAD 

Sun, salsa and snapper 

The ‘A’ of the Dutch Caribbean ABC islands (Bonaire and Curaçao are the other two), 

Aruba dances to salsa, dines on red snapper, and surfs and sunbathes year round. Its 

charming capital, Oranjestad, contrasts historic, Dutch colonial, pastel-coloured houses 

with modern thoroughfares and bustling shopping malls. 


Oranjestad (250 Eagle Beach; +297 

587 9000) serves fresh seafood. 


KLM operates two direct 

weekly fl ights to Aruba Airport 

Reina Beatrix Airport from 



www.aruba.com 









TOUCHDOWN Aruba 

DON’T MISS 

On a wing 

Several hundred species of 

butterfl y are housed at 

Aruba Butterfl y Farm near 

Oranjestad, set amid 

colourful blooms and palms. 

Qualifi ed lepidopterists give 

educational tours in the 

beautiful gardens. Learn all 

about the butterfl y’s 

evolution, from caterpillar to 

chrysalis to winged wonder, 

and, if you’re lucky, catch a 

new butterfl y being ‘born’. 

www.thebutterfl yfarm.com 

BUTTERFLY BEAUTIES 


Photo: iStockphoto

Helsinki TOUCHDOWN 

DON’T MISS 

Shrine to 

design 

Founded in 1873, the Design 

Museum covers the history 

and development of design 

in Finland. The collection 

comprises over 35,000 

objects, 40,000 drawings 

and 100,000 images. It is also 

complemented by a registry 

of over 1,000 designers. A 

major current temporary 

exhibition (until May 9) is 

Modern[ism], focusing on 

the ‘golden age’ of the 

movement from the 1910s to 

the late 1930s. 

www.designmuseum.fi 

PAY HOMAGE TO THE IMAGE 



HELSINKI’S HARBOUR FRONT 

WHAT TO SEE 

Building sights 

Helsinki is especially notable 

for its abundance of stunning 

architecture, such as the 

distinctive, white Helsinki 

Cathedral, in Senate Square. 

The Taka-Töölö district is 

home to the metal pipes of 

the abstract Sibelius 

Monument. It is also well 

worth taking a ferry trip across 

to Suomenlinna (www. 

suomenlinna.fi ), among the 

many nearby Baltic islands. 

WHERE TO SHOP 

In stores 

The city centre boasts 

some excellent shopping 

malls and famous stores, 

including Stockmann 

Photo: Arnold / Corbis 

DOLLY MIXTURE 

Spectacular Finnish 

A high-tech metropolis with the charm of a village, Helsinki is a Nordic gem situated on 

the Baltic Sea. See world-class architecture, spectacular scenery and island hideaways 

by day; visit buzzing restaurants and the coolest bars by night. While the city centre 

has no shortage of beautiful parks, nearby peaceful forests offer an ideal setting for 

inspring walks. 

(www.stockmann.fi ), and the 

Moomin Shop (Kämp Galleria, 

Pohjoisesplanadi; www.moomin. 

fi ), the offi cial retail outlet for 

this comic strip character. Don’t 

forget to hunt for bargains at 

the Market Square in 

Kaartinkaupunki or Hakaniemi 

Market Hall in Kallio. 

WHERE TO EAT 

Lapp it up 

Elk, reindeer and bear are 

among the less usual treats on 

offer in city centre restaurants. 

Finland’s historic links with 

Russia are plain to see at 

restaurants such as Bellevue 

(www.restaurantbellevue.com), 

while traditional Lapp dishes 

are the focus at Saaga (www. 

asrestaurants.com). Restaurant 

Zetor (www.ravintolazetor.fi ) is 

highly individual. 


KLM operates four direct 

daily fl ights to Helsinki Vantaa 

Airport from Amsterdam Airport 

Schiphol. 


www.visithelsinki.fi 








Whatsonwhen Limited.

NEWSEC, The full 

service property 

house. 

Your fi rst choice 

in Finland. 

For more information, please contact 

Kai Keituri, Managing Director, 

tel nr +358 400 400 930 

www.newsec.fi 

The Full Service Property House 

Newsec offers services to property investors and to those who own or occupy premises. The company was founded in 1994, is owned 

by its partners and has about 600 employees of which over 130 in Finland. Our market is the Nordic and Baltic region. Newsec is the 

result of a unique history of growth, marked by constant innovation.

Photo contest 

HOT AIR BALLOONS OVER CAPPADOCIA, TURKEY, PHOTOGRAPHED BY DAVID HONL 

See the world! 

How does it work? 

There’s a new theme every three months. 

At the end of the fourth quarter (March 2010), 

KLM will award the Grand Prize to the overall winner. 

What theme? 

For January, February and March 2010, 

the theme is Landscapes. 

Don’t be late… 

Entries for the Landscapes category must be 

received by April 6, 2010. See our 

website below for submission details. 

Feeling inspired? 

Check out other beautiful shots from 

previous winners at: 

www.hollandherald.nl 

If you provide the year’s best 

shot, you’ll be globetrotting 

before you can say “where did 

I put my passport?” 

What can you win? 

THE GRAND PRIZE 

A round-the-world ticket for the 

annual, overall winner 

CONTEST RULES • Photographs larger than 10x15cm cannot 

be accepted • Photographs will not be returned • Holland Herald, 

KLM and the publishers, MediaPartners Group, accept no 

responsibility for lost material • Copyright clearance and 

permission of subjects are the responsibility of the photographers. 

KLM and MediaPartners Group acquire the rights for future use of 

the images. • The competition is open to readers of Holland Herald 

who are 18 years of age or older on the date of entry, and who 

have flown with KLM during the same period as the theme 

category • Entrants for the Grand Prize will be notified as soon as 

possible after the closing date of the theme category • Employees 

of KLM and MediaPartners Group, participating promotional 

agencies, contributors to Holland Herald, and the families of any 

of the above are not eligible to enter this competition • The 

judges’ decisions are final • The Grand Prize cannot be exchanged 

for cash. 

BAOBAB TREES, MADAGASCAR, PHOTOGRAPHED BY ANDRES HAALAND AANO

Beluga 

ADVENTURES 

The North Pole and the Antarctic regions are more 

than just ice. Polar bears, whales and penguins 

and plants all have adapted to these extreme conditions. 

You will find impressive landscapes here. In the areas around 

the North Pole nomadic people still live well with many old 

traditions. 

We would love to introduce you to these special areas. 

Lapland • Spitsbergen • Iceland 

Arctic Canada • Greenland • Alaska 

Arctic Russia • North Pole • Antarctica • South Pole 

 

Our extensive and diverse travel offers can be found on our website. 

For more information and ideas please order our brochure. 

www.belugareizen.nl 

Beluga Expeditions & Adventures 

Van Byemontsingel 3 • 3195 TA Pernis 

tel +31 (0)10 - 295 01 26 • info@belugareizen.nl 

Beluga supports sustainable travel

QL Hotels 

Quality with distinction 

Landgoed Altembrouck 

’s-Gravenvoeren, Vlaanderen 

From the gatehouse a long driveway winds past ponds 

with black swans to the castle from 1314. The owner 

of Altembrouck Castle, Wim Claessen, is the exclusive 

supplier of Wagyu meat of various restaurants in 

London as well as the renowned department store 

Harrods.Altembrouck is the sizzling centre gastronomic 

innovation, which the entire estate is involved in. The 

guest rooms primarily in light lime paints, earth colors 

and decorated with ancient materials. The interior is a 

nice contrast with the artworks from different periods 

from around the world. 

25 rooms, exquisite dining and traditional farm. 

www.altembrouck.net 

Win a superb stay at 

- Librije’s Hotel - 

the hotel of three star Michelin chef Jonnie Boer 

The Dylan Amsterdam 

Amsterdam, The Netherlands 

The Dylan Hotel, a 5 star boutique and hotel, is 

on the famous Keizersgracht in Amsterdam. The 

building’s ancient facade, which partly dates back to 

the 17th century. Here, the famous Italian composer 

Antonio Vivaldi once conducted an orchestra. Every 

room has its own distinctive style, although only six 

colour schemes have been used throughout. By using 

Oriental style furniture and decorations, such as 

orchids, every room has its own special atmosphere. 

Vinkeles, the one Michelin star restaurant, has a 

French cuisine with a modern twist 

42 rooms, Michelin star restaurant, centre of 

Amsterdam 

www.dylanamsterdam.com 

Surf to 

www.qlhotels.com/fly-to-ql 

to enter the competition 

Floris Suite Hotel 

Curaçao, Dutch Antilles 

Floris Suite is ideally located on the south western 

border of the tropical island of Curaçao and offers 

the comfort of a first-class hotel with relaxing 

tranquility. Surrounded by a lush garden setting, this 

stylish and exotic designer hotel is located near a 

private beach and hosts one of the top restaurants 

Sjalotte on the island. It is the blend of comfort 

design, and the warmth of the attentive hotel staff 

that will certainly make you feel at home. 

72 suites, each with its own balcony or patio. 

www.florissuitehotel.com

a unique combination of wining, dining and overnight 

stays in The Netherlands, Belgium and Dutch Antilles 

Hotel Bommeljé 

Domburg, The Netherlands 

Hotel Bommeljé is a unique family hotel with a pleasant 

atmosphere, situated in a quiet street in the Domburg 

town centre. Domburg is on the north west coast of 

Walcheren in the province of Zeeland. Dunes, beaches 

and woodlands are within easy reach. The hotel’s 

interior is contemporary and trendy with furniture 

designed by the famous interior designers Piet Hein Eek 

and Philippe Starck. The hotel’s restaurant, Restaurant 

B, is exquisite. The rooms are decorated in a black and 

white colour scheme with very comfortable box-spring 

beds. Most rooms have balconies. 

43 rooms, studios, family suites and apartments, fine 

dining 

www.bommelje.nl 

De Wiemsel 

Ootmarsum, The Netherlands 

De Wiemsel Hotel is beautiful located in the region 

of Twente. The hospitality and personal attention 

to detail for which the region is well known, is 

in abundance in this hotel. The 1 Michelin Star 

restaurant Wanne offers an excellent lunch and 

dinner. The hotel offers lodgings in exquisite suites 

with garden views and private terraces. Some suites 

even have a fireplace in the living room. The Spa & 

Beauy offers many varieties of treatments and you 

even can find an indoor and an outdoor swimming 

pool. Shangri La for horseback riders and hikers. 

47 guestrooms, Michelin Star restaurant, horse 

stables, spa & beauty. 

www.wiemsel.nl 

www.qlhotels.com 

Hotel Les Nuits 

Antwerp, Belgium 

Hotel Les Nuits is located in the heart of bustling 

Antwerp. In this trendy hotel each room is different 

and contemporary art and furniture design can be 

found throughout the hotel. It is within walking 

distance of the cathedral and the main square 

enabling you to take in a show at a nearby theatre, 

visit a museum or even the Antwerp Zoo. Indulge 

yourself at the hotel’s renowned restaurant Flamant 

Dining, with its bar, sunny terrace and delicious 

cuisine. Relax at the spa. 

24 rooms, fine dining, spa facilities. 

www.hotellesnuits.be 

www.qlhotels.com

AGRO-INDUSTRY 

SIAT, Investment 

Company in 

Tropical Agriculture 

Specialized in the establishment and management of 

industrial as well as smallholders’ plantations, allied 

processing and downstream industries. The main 

focus of the tree crops rests on oil palm and rubber. 

The group recently diversifi ed its activities into cattle ranching. 

Currently the Group owns 45.000 ha of oil palm plantations, 

15.000 ha of rubber trees and a cattle ranch with 6.000 

animals. The Group achieves a yearly turnover of 114 million 

euros and carries out its corporate responsibility by 

taking a long term approach to strategic decision-making that 

recognizes the interests of its staff, shareholders, business 

partners, consumers, and the world-wide economies in which 

it operates. 

Spread over its subsidiaries in Nigeria, Ghana, Gabon and 

Ivory Coast, Siat employs over 8.000 people. The head offi ce 

is located in Brussels. 

The Group strongly believes in an environmentally 

responsible management and fi rmly cares about its social 

responsibilities. For example, all factory waste of the oil mills 

is recycled into the plantation or used as fuel to generate 

“green process” steam and electricity. The company also 

assists communities with education and social infrastructure 

development such as roads, potable water, electricity, 

dispensaries and the like. These actions aim at creating 

commitment and stability, which in turn provides security for 

the Group’s investments. 

Siat is constantly looking for new opportunities and for 

dynamic, motivated people to join its team. 

For more information and our current vacancies please visit 

our website www.siat.be or contact us on the following 

e-mail address: jobs@siat.be

Travellers Check 

NEWS AND INFORMATION FOR PASSENGERS 

Photo: KLM / MAI 

1956 

In a spin: a KLM 

Lockheed L-749 

Constellation undergoes 

flight preparation on 

the tarmac at Schiphol 


contents 

Hartman Quarterly 85 

KLM news 87 

People & planet 89 

Flying Blue news 91 

KLM entertainment 91 

www.klm.com 93 

The fleet 96 

KLM route maps 98 

Schiphol, hub gates 103 

Fit for flying 104

Travellers Check 

NEWS AND INFORMATION FOR PASSENGERS 


1956 

In a spin: a KLM 

Lockheed L-749 

Constellation undergoes 

flight preparation on 

the tarmac at Schiphol 


contents 

Hartman Quarterly 85 

KLM news 87 

People & planet 89 

Flying Blue news 91 

KLM entertainment 91 

www.klm.com 93 

The fleet 96 

KLM route maps 98 

Schiphol, hub gates 103 

Fit for flying 104

Fast forward 

We live in a fast world. A 

very fast world. So fast, 

that sometimes it’s hard 

to keep up. 

For example, look at how quickly 

information gets sent these days. You 

can transmit texts, images and sound 

around the world in a fraction of a 

second. In 1793, the fi rst optical telegraph 

took 13 minutes to send a message 200 

kilometres away. That was a revelation 

then, considering it took a horseback 

messenger 20 hours to cover the same 

distance. We’ve since had the telex and 

fax, although nothing really prepared 

us for the sheer speed and potential of 

the World Wide Web. But we all use the 

Internet now, as if it had always existed − 

speed adjusts to speed very quickly! 

“The aviation 

industry has to 

adjust and develop 

at a high tempo” 

For the record 

‘Fast, faster, fastest’ also seem to be 

bywords in physical transportation these 

days. The speediest car can currently 

reach about 400 kilometres an hour, while 

the record for aircraft velocity is held by 

a NASA research vessel, which achieved 

7,295 kilometres an hour 30 years ago. 

Jet fi ghters regularly break the speed 

Optical telegraph 

(19th century) 

of sound, as did Concorde in its heyday. 

Although our own ‘blue birds’ seem slow in 

comparison − a Boeing 747 can ‘only’ reach 

about 900 kilometres an hour – they still 

fl y impressively fast. Amsterdam to Manila in 

14 hours is swift enough, I think. 

Aviation is a ‘fast’ industry; and not only 

because our aircraft are equipped with 

powerful jet engines. The sector has to 

continually adjust and develop at a high 

tempo. In the continual strive for a better 

product, technical progress is essential 

in our branch. But, in this case, ‘better’ 

doesn’t necessarily translate as ‘faster’; 

it also means safer, more trustworthy 

and service-oriented, but most of all 

sustainable. 

Comfort is key 

There’s something contradictory about 

a sector that is so driven by technology, 

KLM HARTMAN QUARTERLY 

yet whose product is basically a service 

industry. I can imagine that you have 

little interest in the latest engineering 

gadgets that have been incorporated 

in your seat, as long as you are sitting 

comfortably. And the fact that the highest 

technological developments in the fi eld 

have been incorporated in your personal 

entertainment system, also probably 

doesn’t excite you much; similarly, 

the complex processes that ensure that 

your meal gets served on time, and that 

your luggage arrives on the correct belt at 

the airport. 

The main thing is that you arrive 

safely, comfortably and speedily at your 

destination. And that’s perfectly possible at 

900 kilometres an hour. In the end though, 

it’s not just about speed in the aviation 

industry – although if we can do it faster, 

we certainly will! 

PETER F. HARTMAN, 

PRESIDENT AND CHIEF EXECUTIVE OFFICER, 

KLM ROYAL DUTCH AIRLINES 

Holland Herald TRAVELLERS CHECK 85 

iMac

Travelling to Oslo? 

The Oslo region offers a wide range 

of experiences all year round. 

For travel suggestions and exciting 

offers see: www.flyOSL.com 

Photos: Esben Haakenstad, Kvitfjell / VisitOSLO, Nancy Bundt, Terje Rakke/Nordic life/Innovation Norway

Return to Aruba! 

In response to growing demand, KLM 

has resumed its service between 

Amsterdam Airport Schiphol, and Aruba 

Airport Reina Beatrix. 

Both KLM and Martinair now operate 

services to the Caribbean island from 

Amsterdam. “Customers like the option of 

a Business Class on fl ights to and from 

Aruba,” says KLM President and CEO Peter 

Hartman. “We are operating KLM fl ights 

alongside Martinair to this destination.” 

ORANJESTAD - ARUBA'S CHARMING CAPITAL 

Working together Chinese choice 

KLM and Garuda Indonesia have 

agreed to collaborate more closely. The 

intensifi ed cooperation between the two 

airlines refers particularly to code-sharing, 

through which KLM can offer its customers 

daily connections between Singapore and 

Denpasar. In turn, Garuda’s passengers 

will have access to a greater frequency 

between these destinations. 

Currently, KLM fl ies four times a week 

from Amsterdam to Singapore and onward 

to Denpasar, while Garuda operates a daily 

service between Singapore and Denpasar. 

“Choice destinations and route-dedicated cuisine” 

KLM’s twice-weekly service, departing from 

Amsterdam on Mondays and Wednesdays, 

uses Boeing 747-400 equipment. 

In addition, from May this year, AIR 

FRANCE will operate a new route between 

Abu Dhabi and Paris. Using an Airbus A330, 

the fl ight schedule will be particularly 

well-adapted to offer the best connections 

between Paris Charles De Gaulle Airport 

and all other AIR FRANCE destinations 

worldwide. 

KLM and AIR FRANCE are currently 

offering Chinese cuisine in their 

Economy and Premium Voyageur 

Classes, on route-dedicated fl ights to 

and from China. 

In cooperation with South Beauty, a 

renowned restaurant chain in China, both 

airlines have been working closely together 

to develop new recipes – in particular, 

tastier sauces. 

Customer feedback has already 

indicated a delicious thumbs-up for the 

new courses! 

KLM NEWS 

Rising to a creative 

challenge 

KLM CONGRATULATES MAARTEN POOT 

An ‘Infl ight E-Reader’ was recently 

chosen as the best proposal in a recent 

Creative Challenge initiative, organised 

by KLM, Amsterdam Airport Schiphol 

and the Dutch social networking site 

Hyves. Young people were encouraged to 

come up with inspiring ideas related to the 

future of air transport. 

Devised by Maarten Poot, the Infl ight 

E-Reader would enable passengers to read 

a newspaper, magazine or book of their 

choice, updated with the latest information 

in their own language. According to the 

judging panel, this innovative concept 

admirably refl ects the ambition to make air 

transport more sustainable. For his winning 

entry, Maarten won two round-the-world 

Business Class tickets. 

WHAT WILL YOUR FORTUNE COOKIE PREDICT? 

Holland Herald TRAVELLERS CHECK 87

Treat your biz to a bonus. 

Enrol on klm.com/bluebiz and earn free flights. 

BlueBiz is KLM’s company loyalty programme. 

Sign up now and your business will be given Blue Credits on every trip. On top of your Flying Blue Miles. 

You can redeem your Blue Credits for free flights, for business or leisure, for anyone in your company. 

Not enrolled? You should be. For more information visit www.klm.com/bluebiz.

Bridging the 

digital divide 

Every year, millions of 

passengers board KLM fl ights 

with a burning desire to discover 

new lands. Unfortunately, these 

countries can also be home to 

children in need – a need outlined in 

the UN Millennium Development 

Goals. KLM AirCares offers 

promotional, logistical and fi nancial 

support to NGOs to help them 

achieve these goals. 

Access to IT technology and the 

transfer of knowledge is another 

identifi ed goal. To this end, KLM 

supports Close the Gap, an 

international, non-profi t organisation 

which offers cost-effi cient, highquality, 

used IT equipment to projects 

in developing countries. 

Schools, universities, hospitals and 

other institutions wishing to improve 

their educational and information 

facilities can ask for support from 

MAKE IT CLICK WITH CLOSE THE GAP 

Close the Gap. As well as donating 

computers, KLM helps Close the Gap 

transport IT equipment to several 

destinations worldwide. 

To donate money and/or Flying 

Blue Miles to this or any other 

AirCares charity, please visit www. 

aircares.nl or make a donation during 

this fl ight (see the last page of our 

shopping section in this issue). For 

more information on Close the Gap, 

visit www.close-the-gap.org 

Cheers 

from Chile 

KLM’s Corporate Social Responsibility 

(CSR) policy extends to all areas of the 

company. Take infl ight catering, for 

instance. The airline was the fi rst to serve 

Marine Stewardship Counil (MSC)-certifi ed d 

fi sh on board, and currently includes 

sustainable-produced milk and biological l 

eggs in the preparation of World 

Business Class breakfast menus on 

fl ights from Amsterdam. 

Cono Sur, a white Sauvignon Blanc 

from the Colchagua Vally region in Chile, is 

a recent addition to the wine list in KLM’s 

Europe Select Class. The organicallygrown 

grapes of the vineyard are certifi ed, 

and the wine’s label bears the image of a 

bicycle, symbolising the environmentally 

friendly transportation method used by 

the vineyard workers. 

In addition, greenhouse gas emissions 

have been measured and balanced to net 

Help to compensate 

KLM invests heavily in ways to reduce, 

or compensate for, carbon emissions. 

More effi cient use of fuel, and research 

into the development of alternative biofuels, 

will remain high priorities for the 

airline. Modernising and renewing the fl eet, 

and adopting eco-friendly operational 

methods in the air and on the ground, are 

among the measures which KLM itself is 

taking to effectively reduce carbon 

emissions. 

KLM’s customers can also help make a 

contribution. The C02ZERO service offers a 

user-friendly opportunity for passengers to 

compensate for their fl ights’ C0 2 emissions 

by investing directly in sustainable, 

renewable energy projects approved by 

the World Wide Fund for Nature (WWF). 

Non-C0 2 -producing aircraft don’t exist 

– yet – so investing in C0 2 -reduction 

projects is currently one the most practical 

KLM PEOPLE & PLANET 

zero through gas reduction emissions 

projects and carbon-neutral delivery has 

been certifi ed 

All in all, a fi ne wine. Proost! 

A VINE TIME IN THE COLCHAGUA VALLEY 

ways to compensate for emissions. 

C02ZERO began two years ago, and many 

corporate companies in The Netherlands, 

as well as offi cial Dutch government 

aircraft, are now using the service to 

compensate for their business fl ights. 

C02ZERO is easy-to-use, inexpensive 

and the most effective program of its kind. 

There are no hidden costs, no overheads; 

all donations are invested directly in 

projects authorised with the highest Gold 

Standard (www.cdmgoldstandard.org) seal 

of approval. 

For full details about C02ZERO and how 

you can make a personal compensation, 

see www.klm.com and scroll down under 

‘About KLM’ to ‘Fly C0 2 neutral’. 


Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles Miles... 

Exceptional moments for valued customers. 

Whether you’re traveling to discover new places, 

enjoy family weekends or on business, it’s essential 

to make the most of every second. With the benefits 

that the Flying Blue frequent flyer programme offers, 

you become a privileged customer, recognized by 

AIR FRANCE and KLM and every SkyTeam alliance 

airline. 

Thanks to our network of over 900 destinations, every 

trip is a new opportunity to earn Miles. With over 

100 partners worldwide, there are lots of ways to 

enjoy your Miles. Whether it’s a flight to a destination 

You can sign up online at 

klm.com or airfrance.com 

you’ve always wanted to explore, a stay in a luxury hotel, 

or countless other ways to spend your Miles, the choice 

is yours. 

As you travel more and more with us, we reward your 

loyalty by multiplying the services you can enjoy, 

to make every trip a moment that stands apart. 

Photo Credits: Steen Sundland.

KLM ENTERTAINMENT 

Look at this! 

State-of-the-art entertainment is 

available on all intercontinental KLM 

fl ights.* Just a few clicks will bring you 

to a virtual world of... 

Watching 

Instant access to over 85 movies, available 

in various languages. 

Listening 

Compile your own playlist or select a 

specifi c CD. 

Interaction 

Text or e-mail messages via the IFE 

system a mile above the Atlantic! 

Stimulation 

Games and information galore - or learn a 

language. 

‘THE PRINCESS AND THE FROG’ 

THE LATEST INFLIGHT MOVIES 

2012 (Action/Adventure) 

A Serious Man (Comedy) 

Alvin And The Chipmunks: 

The Squeakquel (Animation) 

Creation (Drama) 

Old Dogs (Comedy) 

The Blind Side (Drama) 

The Princess And The Frog (Animation) 

The Twilight Saga: New Moon 

(Action/Adventure) 

Up In The Air (Comedy) 

Whip It (Comedy) 

Too much choice? 

Check out our online movie guide 

before your next fl ight at www.klm.com 

(select: Travel Information; On Board; 

Entertainment). 

* With the exception of Economy Class on 

Boeing 747-400s, where phased retrofi tting is 

currently in progress. 

First Hotels AS 

FIRST HOTELS GRIMS GRENSKA IN OSLO 

Get in gear with Sixt 

KLM FLYING BLUE NEWS 

Double 

Miles 

With the introduction of award rentals – hiring a car in exchange for Award Miles – 

Flying Blue and Sixt have added an exciting new dimension to your membership. 

Available at participating locations in Austria, Belgium, France, Germany, Luxembourg, 

Spain, Switzerland, The Netherlands and the UK, Sixt award rentals come in two options: 

weekend award rentals (Friday noon to Monday 9am), starting from 30,000 Miles; and 

long weekend award rentals (Thursday noon to Tuesday 9am), starting from 45,000 Miles. 

For further details, contact the Flying Blue Service Centre. For reservations, call 

+33 (0)820 007498 or +31 (0)23 5698656. 

Promo Awards@ 

Available exclusively online, Promo 

Awards@ save you 50% on the Award 

Miles usually required for award tickets 

with KLM and AIR FRANCE. 

Among the Promo Awards@ currently on 

offer are Europe-Montreal, Europe-Manila, 

and Amsterdam-Berlin and Amsterdam- 

Athens. You can book until March 29 and 

travel up to March 31. Promo Awards@ are 

subject to availability so don’t delay! 

Log on now at www.klm.com or 

www.airfrance.com 

Flying Blue and Global Hotel Alliance 

are pleased to welcome two new 

member brands: First Hotels and Mirvac 

Hotels & Resorts. First Hotels offers a 

choice of properties in prime city locations 

throughout Sweden, Norway and Denmark. 

Mirvac Hotels & Resorts lists 44 locations 

across Australia, New Zealand and the 

South Pacifi c. 

As an exclusive celebratory offer for 

Flying Blue members, you can earn double 

Miles from March 1 to April 30, 2010, on 

eligible stays at all Mirvac Hotels & Resorts, 

and at First Hotels in Stockholm, 

Copenhagen, Oslo and Gothenburg. For 

reservations, visit www.fi rsthotels.com or 

www.mirvachotels.com 

AWARD YOURSELF A TICKET TO ATHENS 


Cool new resort.The Caribbean’s hottest island. 

The Dutch Caribbean’s finest luxury residential resort community 

featuring the Hyatt Regency Curaçao Resort & Spa, Pete Dye’s Old Quarry 

golf course and the Seru Boca Marina. For more information 

call Jan-Peter Klijn at +599 9 767-3405 or mobile +599 9 670-4270. 

www.santabarbaraplantation.com

Destinations 

uncovered 

TAKE A TRIP TO TOKYO 

Comfort choice 

KLM now have some great choices to 

make your journey in Economy Class 

even more comfortable! 

To arrive rested for that important 

meeting, why not try the new Economy 

Comfort zone, in the front of the 

Economy Class cabin? It offers seats with 

12% more legroom than standard seating, 

and which recline twice as far! 

Or you can also choose more 

comfort by opting for an extra legroom 

“A website you can rely on for all your travel needs” 

seat or a seat in a row of just 2. 

These preferred seats are very easy 

to arrange: when checking in online, or 

at self-service machines at the airport, 

they can be reserved for a nominal fee. 

Seats in the Economy Comfort 

zone can also be arranged via 

‘Manage My Booking’ on www.klm.com: 

simply reserve up to 90 days 

before departure, and your comfort is 

assured!. 

A new era: e-boarding pass 

Check in at 

www.klm.com 

using your 

computer, mobile 

phone, PDA, or 

BlackBerry and an 

e-boarding pass will be sent 

to you via SMS, MMS or email. 

At the gate, simply hold your 

electronic device in front of a reader 

Whether you’re looking for inspiration or 

you’re ready to book, our handy online 

Destination Guide offers up-to-date, outof-the-ordinary 

information and practical 

advice for over 100 countries. 

Covering restaurants, shopping, nightlife, 

events and things to do, the guide also 

has practical tips about transport, 

currencies, visa requirements and current 

weather forecasts. 

Destination Guide can be accessed via 

‘Travel Information’ at www.klm.com 

and the details will be scanned. The 

only document you’ll need is your ID. 

You can use the electronic boarding 

pass at security checks, for purchases in 

tax-free stores and to access lounges 

(when applicable), just as you would 

with a paper boarding pass. 

For further information about when 

and where this helpful service is 

available, visit www.klm.com 

WWW.KLM.COM 

One-stop shop 

www.klm.com offers much more than 

just fl ight tickets. You’ll fi nd everything 

you need to get from home to your hotel 

and everything in between, including car 

rental, airport parking, and transport to 

and from a number of airports. 

We’ve made sure our prices are never 

higher than bookings made directly with 

our partners. Check out ‘klm.com - hotels, 

cars and more’ by scanning the special 

QR code above. 

MANY TRANSPORT OPTIONS AT WWW.KLM.COM 

KLM e-services make your 

travel planning faster, easier 

and more rewarding than ever. 

For example, you can tell us your 

travel experiences with a direct, 

easy-to-use link to KLM 

Customer Support via the Contact 

us button on the web site. Your 

communication can usually be 

handled within fi ve days. KLM offers 

a full range of services via its 

website www.klm.com 


ADVERTORIAL HEINEKEN 

“Serious sailing - and serious fun" 

Set sail for 

St Maarten! 

Cast off this month for the St Maarten 

Heineken Regatta, one of the most 

prestigious – and fun – events in the 

international maritime calendar! 

From humble beginnings as a local 

affair with only 12 registrations in 1980, the 

St Maarten Heineken Regatta has since 

become the largest event of its kind in 

the Caribbean, with over 220 participants 

in 2009. So why not really push the boat 

out this year, as the regatta celebrates its 

30th anniversary! 

Sounds terrifi c 

THE WAILERS PROVIDED A GREAT FINISH TO 2009’S REGATTA 

94 Holland Herald TRAVELLERS CHECK 

Go with the fl ow 

There are three days of exciting and 

challenging races, starting on Friday, day, 

March 5, with dedicated competitors tors 

competing in the fi rst leg around the 

island and fi nishing in Great Bay. 

Saturday’s thrilling sailing will take e place 

on the French side of St Maarten, n, ending 

up in the picturesque town of Marigot. arigot. 

The last leg on Sunday will head for 

Simpson Bay and fi nish at the St Maarten 

Yacht Club. 

The St Maarten Heineken Regatta parties feature an amazing range of music 

styles, from reggae, soca and calypso, to hip-hop, rock and jazz, performed 

by local artists, regional bands and international stars. Previous acts at the 

regatta parties have included big names such as The Black Eyed Peas, Jimmy 

Cliff, Ozomatli, and Damian and Stephen Marley. Last year’s headliners were 

the Jamaican reggae legends The Wailers. Their solid live performance on the 

beautiful Kim Sha Beach got a great crowd response, and provided a terrifi c 

ending to a fantastic Heineken event! 

As well as some serious sailing, there 

will be also be serious fun! A welcoming 

party held on the evening of Thursday, 

March 4 at Port de Plaisance provides a 

suitably festive introduction to the regatta. 

After that, the enormously popular 

onshore musical entertainment migrates 

each day with the participants, to various 

locations on the island – yet another 

aspect that makes the St Maarten 

Heineken Regatta so unique and 

appealing. 

Needless to say, the party on the fi nal 

evening at Kim Sha Beach will be an 

unforgettable occasion, featuring top 

bands and musicians. 

For full information and agenda, visit 

www.heinekenregatta.com

Our partners, your benefi ts 

AIR FRANCE KLM, Europe’s largest 

airline group, is a member of 

SkyTeam, an alliance of nine 

airlines and two associate airlines. 

This offers you a variety of benefi ts such 

as: 856 global destinations; access to 

more lounges worldwide; a coordinated 

timetable for improved connections; 

and more opportunities to earn Flying 

Blue Level and Award Miles. Award 

Miles can be spent on fl ights, or with 

Combined code-share and 

Flying Blue partners 

over 100 non-airline partners, such as 

Marriott and Hertz. Level Miles count 

towards a higher membership tier, 

each offering different benefi ts such as 

access to airport lounges and extra 

KLM and its main partners 

Other KLM partners 

Flying Blue partners 

KLM PARTNERS 

baggage allowance. Together with 

our new US joint venture partner, Delta 

Air Lines, we guarantee you a perfectly 

integrated network and superior 

customer service. 

Founded: 1933 / Home base: Paris 

Fleet size: 427** / Passengers: 52 million 

WWW.AIRFRANCE.COM 

** including Régional, Britair, Cityjet and VLM Airlines 

Founded: 1928 / Home base: Atlanta 

Fleet size: 1,015 / Passengers: 170 million 

WWW.DELTA.COM 

Founded: 1919 / Home base: Amsterdam 

Fleet size: 210* / Passengers: 22 million 

WWW.KLM.COM 

* including KLM Cityhopper, Martinair and transavia.com 

Code-share partners 

You can earn and/or spend Miles with all SkyTeam alliance members and KLM’s Flying Blue partners in Flying Blue, AIR FRANCE KLM’s loyalty program. For detailed information visit www.klm.com or 

www.airfrance.com. A code-share partner means that even though you have booked a KLM fl ight number, you may fi nd yourself travelling on a service operated by that partner. 


Artwork KLM fl eet: Hans Murris, KLM Engineering & Maintenance, SPL/WM 

KLM PLANE FACTS 

1920 May 17: the fi rst KLM fl ight 

from London to Amsterdam. 

1933 The Fokker F-XVIII Pelican 

sets a new record for the fl ight 

Amsterdam-Jakarta of four days, four 

hours and 35 minutes. 

1934 October: the McDonnell 

Douglas DC-2 Uiver wins fi rst prize 

in the handicap section, and 

second prize overall in the 

London-Melbourne Air Race. 

1946 KLM launches its 

scheduled service between 

Amsterdam and New York. 

1960 

KLM introduces the 

McDonnell Douglas DC-8 into its fl eet, 

marking the beginning of the ‘jet age’. 

1971 KLM’s fi rst Boeing 

747B heralds the start of the 

‘wide-body’ age. 

1989 KLM is the fi rst European 

airline to introduce the new 

generation 747-400s. 

2001 KLM is the fi rst European 

airline to introduce the next 

generation of 737-900s. 

2003-2004 KLM embarks 

on an extensive fl eet renewal 

programme. 

2005 KLM starts adding the 

fi rst of 12 Airbus A330-200 aircraft to 

its fl eet. 

2008 KLM’s fi rst two (out of 

a total of six) Boeing 777-300ERs are 

put into operation. 

Thanks to its effi cient network, 

its modern fl eet and many economical 

measures, KLM’s performance 

regarding fuel effi ciency is one of the 

best in Europe. The website www. 

klm.com/csr gives full information 

on KLM’s corporate social 

responsibilty and sustainable air 

transport activities. 


Boeing 747-400 

22 920 12,900 64.44 35,000 

(Combi 16) (Combi) 

390,100 415 70.67 yes! 

(Combi 396,900) (Combi 275) 

Boeing 747-400ER Freighter 

4 920 12,900 64.44 

412,800 112,000 70.67 

Boeing 777-300ER 

4 900 14,200 64.80 

351,543 425 73.86 yes! 

Boeing 777-200ER 

15 900 13,400 60.90 

297,500 318 63.70 yes!

How big, how small, how far…? 

McDonnell Douglas MD-11 

Airbus A330-200 

10 880 10,700 60.30 

233,000 243 58.37 yes! 

Boeing 737-700 

6 850 3,600 35.80 

65,300 129 33.60 

Fokker 50 

Fleet data information valid at magazine publication date 

KLM PLANE FACTS 

10 880 11,400 51.96 

280,300 285 61.21 yes! 

Boeing 737-900/800 

Boeing 737-400/300 

9 800 3,600 28.88 

7 800 2,850 28.88 

62,800 147 36.45 

56,900 127 33.40 

EMBRAER 190 Fokker 100/70 

12 850 4,500 28.72 

45,700 100 36.25 

5 505 2,200 29 

20,800 50 25.25 

5 850 4,600 35.80 

21 850 4,200 35.80 

76,900 189 41.91 

73,700 171 39.47 

5 740 2,400 28.08 

26 743 2,400 28.08 

44,400 100 35.53 

38,000 80 30.91 

KEY 

NUMBER OF AIRCRAFT 

MAX. TAKE-OFF WEIGHT (KG) 

WINGSPAN (M) 

CRUISING SPEED (KM/H) 

MAXIMUM PASSENGERS 

SCALE: 1 CM = 6.3 M 

TELEPHONE ON BOARD 

MAX. RANGE (KM) 

LENGTH (M) 

MAX. FREIGHT (KG) 


EUROPE AFRICA ASIA OCEANIA 

KEYS 

AIR FRANCE KLM 

AIR FRANCE 

including codeshare 

destinations 

KLM 


destinations 

See American and 

European stations 

on next pages. 


Equator 

London 

Greenwich meridian 


Algiers 

Cape Town 

N’Djamena 

Cairo 

Saint Petersburg 

Moscow 

Bucharest 

Athens 

Tel Aviv 

Kilimanjaro 

Yerevan 

Beirut 

Damascus 

Dammam 

Riad 

Jeddah 

Addis Ababa 

Dar es Salaam 

Teheran 

Kuwait 

Bahrain 

Saint-Denis

Singapore 

Ho Chi Minh City 

Manila 

Denpasar 

Seoul 

Tokio 

Adelaide 

Equator 

International International date date line 

line 


NORTH AND SOUTH AMERICA 

International date line 

Equator 

Bethel 

KEYS 


AIR FRANCE 


destinations 

KLM 


destinations 


Prudhoe Bay (Deadhorse) 

Wrangell 

San Jose 

Havana 

Montreal 

Aruba 

Vitória

Madeira 

Tenerife 

Santa Cruz (Los Rodeos) 

de la Palma 

Tenerife Las Palmas 

(Reinasofía) de Gran Canaria 

KEYS 


AIR FRANCE 


destinations 

KLM 


destinations 

Santiago de 

Compostela 

Lisbon 

Seville 

Malaga 

Edinburgh 

London 


Valencia 

Antwerp 

Barcelona 

Palma 

Brussels 

Algiers 

Basel 

Bern 

Geneva 

Aalborg 

Hamburg 

Bremen 

Hanover 

Frankfurt 

Luxemburg 

Genua 

Venice 

Verona 

Bologna 

Pisa 

Palermo 

Gothenburg 

Copenhagen 

Napels 

Linköping 

Malta 

Vienna 

Warsaw 

Kraków 

Thessaloniki 

Athens 

Bucharest 

Saint Petersburg 

Cairo 

EUROPE 

Larnaca 

Moscow 

Beirut 

Damascus 

Tel Aviv - Jaffa 


Doing business in the Netherlands: Holland Gateway 

The Netherlands? 

The Netherlands comes high on the list of possible locations for global expansion. With its 

international business environment, high prevalence of English speakers, superior logistics 

and technology infrastructure, its main-port cities Rotterdam (2nd biggest shipping port in the 

world) and Schiphol Airport (4th largest airport in the world) and its entry-market position as a 

gateway to Europe, it’s considered the best choice for European conquest. 

Holland Gateway 

To help businesses get started the Netherlands has a front door. Its name is Holland Gateway. 

Holland Gateway is an innovative virtual and physical portal to the Netherlands for international 

businesses. It is the result of a shared vision of five Dutch government partners: the Ministry 

of Economics/Netherlands Foreign Investment Agency, the Ministry of Justice/INS, The 

Netherlands Employment Agency/UWV, the Netherlands Chambers of Commerce and 

Schiphol Group. Together they laid the foundation for a nation-wide network of information and 

contacts, a hub for international business. Created to increase the attractiveness of the 

All Holland Gateway’s services are completely confidential and free of charge. 

For more information call: +31 (0)20 206 59 20 or send an email to: info@hollandgateway.nl 

Visit the Holland Gateway website: www.hollandgateway.com 

maintenant 

en français à 

daysoftlentilles.fr lles fr 

Netherlands as the location of choice for global establishments in Europe. 

Holland Gateway is a pragmatic and service oriented organization geared for servicing 

international business needs. It is a starting point to obtain information on doing business in 

the Netherlands and the many opportunities in all business sectors throughout the country. 

It is the perfect way to obtain an overview of what the Netherlands has to offer. Moreover, 

businesses will receive help with procedures and most of all: get connected to the public and 

private parties they need to realize their business expansion. In the comfort of our excellent 

facility right at Amsterdam Schiphol Airport, we will arrange for you to meet with business 

partners and advisors from public and private organizations. 

On a mission? 

We host a number of group meetings for various business sectors, allowing for knowledge 

exchange between businesses and also with the academic world. We regularly facilitate 

matchmaking sessions between companies. Let us know if you are interested. Holland 

Gateway is also a vibrant meeting point for trade missions. In our comfortable facility 

participants gather, receive briefings, rest, make use of computers and most importantly: 

discuss business. Luggage collection is usually arranged for mission participants. 

Meet your business partner 

Of course we also welcome your initiative. Should you wish to meet with your business 

partner at our comfortable office at Schiphol Airport, then this is also possible. 

Please contact us up front. 

Multi lingual 

The business consultants ready to help you are multilingual and can assist in several 

languages including Spanish, Chinese, French, German and Portuguese. 

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Amsterdam / Schiphol Airport, The Netherlands 

Gates B 

Gates C 

B34 B30 B26 B22 B18 

B36 B32 B28 B24 B20 B16 B14 to B1 - B8 

4 

B35 B31 B27 B23 B17 B15 B13 

C16 

C15 - C18 

C13 

C14 

C11 

Schengen 

Gates B-C, D 59-87, M 

C12 

D24 

D26 

D28 

Paris / Charles De Gaulle Airport Terminal 2, France 

TERMINAL 2E 

GATES E51 TO E76 

TERMINAL 2G 

GATES G21 TO G40 

C9 

E51 

- 

E76 

T 

C10 

D14 

D16 

D18 

D22 

D31 D29D27D25D23D21 

Gates D 

T Transfer desk 

T Transfer desk 

Self-service transfer 


KLM Crown Lounge 


5 

to C21 - C26 

4 

C8 C6 C4 

4 

C7 C5 T3 

T2 

D12 

D68 D10 

D66 

D42 

D44D72 

D46D74 

D48D76 

D52 D78 

D54D82 

5 

D56D84 

D47 

D86 

D49 D77 

D51 D79 

D53 D81 

D55 D83 

D57D85 

D87 

D87 

KEY 

Lounge 

1 

F41-F43 

F56 

F54-F55 

F53 

F52 

D2 

D4 D60 

D8 D62 

D64 

3 

T5 T4 

D3 

D5 D59 

D7 D61 

D63 

F51 

D41 

D71 

D43 

D73 

Check-in 

Self-Service Check-in 

8 

3 

Schiphol 

World 

Avenue 

TERMINAL 2E 

1 

12 

2 

Lounge 

2 

T 

T 

T 

F44-F45 F36 T 

F2 F46 

F35 

F1 

F47 

F34 

F48 

F33 

F49 

F50 

TERMINAL 2F 

Schengen 

F32 

F31 

1 

E2 

E4 E3 

E6 E5 

E8 

Gates E 

T6 

Schiphol Plaza 

E7 

E15 E9 

E18 E17 

E20 

E22 

E24 

Passport control / 

Security check 

A1 Gate Numbers 

4 

Baggage Claim 

7 

Holland Boulevard 

E19 

5 

5 

F21-F25 

F26 

F27 

F28 

F29 

F30 

KLM 

Crown 

Lounge 

25 

SKYTEAM AIRPORT HUB GATES 

Gates D 

Walking distance from point to 

point (average time in minutes) 

3 

F2 

2 

T8 

F4 

Thalys/RER/TGV 

Railway station 

M7 

M6 H7 

M5 H6 

Gates M M4 H5 Gates H 

M3 4 H4 

M2 H3 

M1 H2 

H1 

G11-16 

Lounge 

3 

4 

6 

T9 

G3 

1 

Lounge 

3 

F3 

F6 

Gates F 

3 

F8 

C88-C89 

A48-A49 

A46-A47 

A44-A45 

C90-C91 A50-A51 A42-A43 

A40-A41 

C86-C87 C84-C85 C82-C83 

C80-C81 

T 

T 

D53-D54 

3 

F5 

F9 

Top Level 

Second floor 

5 

5 

T 

F7 

G2 

G5 

G4 


52 

TERMINAL 2C 

1 

1 

D55-D56 

D57-D58 

D60-D61 

D61-D62 

KLM and Alitalia fl ights arrive at / depart 

from Terminal 2F, Gates F21 to F36. 

Air France fl ights arrive at / depart from 

Terminals 2C, 2D, 2E and 2F. 

3 

G7 

G6 

TERMINAL 2D 

G9 

G8 

Gates G 

4 

D72-D73 

D64-D65 

D70-D71 

D74 

D76 

B33-34 

B21-B22 

B31-B32 

B23-B24 B26-B27-B28B29-B30 

B25 

Holland Herald TRAVELLERS CHECK 103 

4 

4 4 

T 

KLM fl ights arrive at / depart 

from gates B, C, D, E, F. 

Air France and Alitalia 

fl ights arrive at / depart from 

gates B and C. 

Korean Air fl ights arrive 

at / depart from gate G. 

Delta fl ights arrive at / 

depart from gate E. 

Czech Airlines fl ights arrive 

at / depart from gate D. 

Aerofl ot fl ights arrive at / 

depart from gates B or G. 

For KLM passengers travelling 

to Antwerp (Thalys) 

and Rotterdam (NS): Please 

ensure you collect your 

luggage in Amsterdam and 

change your KLM (e-) ticket 

for a Thalys/NS ticket at the 

Netherlands Railways 

(NS ) desk at Schiphol 

Plaza (just past immigration). 

Passengers with access 

to KLM’s Crown Lounges 

and who are transferring to 

European (Schengen) fl ights 

are kindly advised to use 

Crown Lounge 25, located 

near the Schengen gates 

behind passport control, 

when arriving on 

inter continental fl ights. 

TERMINAL 2A 

1 

1 

T 

3 

3 

TERMINAL 2B 


Landside connection shuttle 

to/from Terminal 2G 

T Transfer desk 1 Transfer by shuttle 1 outside Customs Area 

Air France Lounge 

Transfer by train 

Delta, AeroMexico, Korean Air and Aerofl ot 

fl ights arrive at / depart from Terminal 2E. 

Czech Airlines fl ights arrive at / depart 

from Terminal 2D. 

Transfer by shuttle bus inside Customs Area 

Transfer by shuttle bus inside Customs Area, 

only between 7:30am and 4:15pm

KLM FIT FOR FLYING 

Our handy hints can help you to stay feeling great both during and after the 

fl ight. Exercises should be performed slowly with steady, even breathing 

10 TIMES 15 TIMES 30 TIMES 5 TIMES 10 TIMES 15 TIMES 

Feet 

With your heels on 

the fl oor, stretch your 

toes upwards. Then, 

keeping your toes on 

the fl oor, stretch your 

heel upwards. 

Relax whilst fl ying 

Statistics show that fl ying is much safer 

than many situations in our daily lives 

The crew in control of the plane are 

highly trained and experienced 

KLM aircraft are maintained and designed 

to withstand all sorts of turbulence 

Try to relax – breathe in deeply through 

your nose, hold for three seconds and 

exhale slowly 

KLM partner, VALK Foundation, can 

offer support to people with a fear 

of fl ying. Visit www.valk.org or 

call +31 71 5273733 

HOUSE RULES 

Rotate your foot fi rst 

in one direction and 

then the other. 

All electronic devices must 

be turned off completely whilst 

walking to/from the aircraft, and 

during take-off, approach 

and landing. 

Mobile phones may 

be used on board the 

aircraft as long as 

the aircraft doors are 

open (subject to local 

regulations). 


Ankles Knees Shoulders Legs Back and arms 

Raise your leg, 

tensing the muscles 

of your thigh. 

During the fl ight 

With your hands 

on your thighs, rotate 

your shoulders in a 

circular motion. 

Ear pain? Pinch your nose shut, 

close your mouth and swallow or 

blow out against your closed mouth. 

Alternatively, chew gum 

Stimulate your circulation by 

walking around in the cabin and 

stretching 

Avoid sitting with your legs crossed 

as this restricts circulation 

Taking your shoes off might be 

more comfortable 

Drink plenty of water and not too 

much alcohol, tea or coffee 

The only electronic devices which 

may be used during the fl ight 

and ground stop are: 

• Those with a ‘fl ight mode’ or 

‘fl ight safe’ setting. This must be 

activated before the aircraft doors 

are closed. 

• Laptops, if the WLAN/ 

WiFi is turned off. 

• Electronic games, 

MP3, DVD and 

CD players. 

Bend forward slightly. 

Wrap your hands 

around your knee 

and raise it to your 

chest. 

Hold for 15 seconds. 

Reducing jetlag 

Place both feet 

fl at on the ground 

and hold in your 

stomach. Bend 

forward, moving your 

hands down your 

legs. 

Start adjusting your body clock 

to the time zone of your 

destination the night before departure 

by going to bed earlier or later 

Don’t eat too heavily the night 

before you leave, or drink too much 

coffee or alcohol 

Eat protein-rich meals at times 

that are normal for your new 

time zone 

At your destination, take light 

exercise, such as a walk 

Spend at least 30 minutes in daylight 

Drinks are served one at 

a time to passengers 

occupying their assigned 

seats. For safety reasons, 

the purser may close the 

bar. Passengers are not permitted 

to drink alcoholic beverages 

brought on board with them. 

Smoking, including 

artifi cial cigarettes, such as 

‘SuperSmokers’, is strictly forbidden 

at all times on KLM fl ights.

Choose 

Economy 

Comfort 

More legroom 

and recline 

Want more room to relax on 

KLM intercontinental fl ights? 

Choose Economy Comfort. 

Recline up to twice as 

far and stretch out with up 

to 10cm more legroom. 

Book Economy Comfort for 

€ 80 - € 150 one-way, 

depending on the fl ight’s 

duration. For more information, 

visit www.klm.com

KLM AMSTERDAM MAP 

FILMMUSEUM 

CONCERTGEBOUW 

WESTERKERK 

STADSSCHOUWBURG 

Hand baggage rules at EU airports 

To increase passenger safety, security rules for hand luggage are in place for all fl ights, in accordance with 

European Union regulations. When passing through security control, you will be required to present liquids, gels, 

pastes, lotions and aerosols separately, in individual containers of not more than 100ml, packaged in a re-sealable, 

transparent plastic bag (maximum volume 1 litre, 1 bag per person). 

Airport shopping 

in the EU 

RIJKSMUSEUM 

VAN GOGH MUSEUM 

Within the European Union, 

liquids and gels that you purchase 

after passing through passport 

control, or on board the aircraft 

will be packaged and sealed for you, 

together with the receipt. 

The unbroken seal is valid for 

24 hours. 

ANNE FRANK HOUSE 

ROYAL PALACE 

THE NIEUWE KERK 

AMSTERDAM HISTORICAL MUSEUM 

FLOWER MARKET 

BEURS VAN BERLAGE 

VAN PAMPUS 

DIAMOND CENTER 

Airport shopping 

outside the EU 

CENTRAL STATION 

VVV AMSTERDAM TOURIST OFFICE 

NIEUWMARKT 

If you buy liquids or gels at a 

non-EU airport and change planes at 

an EU airport, your purchases will be 

confi scated at the EU airport security 

check. This can also happen for 

purchases you make on board an 

aircraft operated by an airline from 

a non-EU country. For further 

information visit www.klm.com 

NEMO MUSEUM 

MARITIME MUSEUM 

Animal products 

To prevent the spread of animal 

diseases, you are prohibited from 

entering the EU with meat, meat 

products, milk and milk products. Small 

quantities for personal use are 

permitted on arrival from Andorra, the 

Faroe Islands, Greenland, Iceland, 

Liechtenstein, Norway, San Marino and 

Switzerland. For further information 

visit http://europa.eu.int. 

_airhubs-A.indd 76 10-08-2007 16:12:22 


ZUIDERKERK 

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Holiday the Swedish way 

Visit us at camping.se

Experience more at www.tissot.ch 

Chosen by Danica Patrick - IndyCar ® Driver 

Touch the screen to get the ultimate sports 

watch experience with 15 functions including meteo, 

altitude difference meter and compass. 

IN TOUCH WITH YOUR TIME 

IndyCar is a registered trademark of Brickyard Trademarks, Inc., used with permission.

Infl ight 

Boutique 

the 03/04 

Spring 

collection 

Tax-free shopping in the air

All 

brand 

A SELECTION OF OUR NEWEST PRODUCTS 

Welcome to the KLM Boutique, for great shopping in the air. In 

this exclusive boutique, you can fi nd the newest gifts for your 

loved ones or for yourself. On these pages is a selection of 

the brand new products we have for this spring season. Enjoy! 

Diver Chic 

Ceramic Watch 

See page 29. 

Watches 

Star Watch 

See page 51.

Exclusive Travel Retail fragrances available at select Duty Free shops and onboard KLM. 

For enquiries, please call + 971 4 269 01 02 (Ext. 273), e-mail maysan.alhajeb@ajmal.net or visit www.ajmalperfume.com

www.Gcwatches.com

swiss made 

watches

craftsmanship. Inspired by Europe’s highest mountain. 

When the founders of Montblanc were searching for an icon that embodied 

the very highest standards of excellence, timeless style, eternal elegance and 

unsurpassed craftsmanship, it was Europe’s highest peak and its six glaciers that 

inspired them.

For eyes 

that have to 

see more 

> Enjoy the lightest sunglasses on earth made of High-Tech Titanium 

> 100 % UV A-, B-, C-protection - the ultimate in sun protection for your eyes 

> Break-proof and highly scratch-resistant lenses for your safety 

> Screwless and maintenance-free design cares for unique wearing comfort 

www.silhouette.com 

© Silhouette | valid until 10.2010

The world’s fi rst Digital 

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“SONY” and “make.believe” are trademarks of Sony Corporation. 

Eliminating up to 

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Our engineers are 24-hour designers driven by the quest for 

perfect audio reproduction. They spent two years developing 

MDR-NC500, the world’s fi rst digital noise cancelling headphones. 

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Discover our innovative new headphone range at www.sony.net 

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march-2010

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