2012 ME CEC Brochure 13 Nov.pdf - LabWare

Customer Education Conference

Customer Education Conference Results Count 

The Middle-East Customer Education Conference (CEC) is one of 

the major ways in which LabWare communicates product 

development and industry strategies with its customer base. It also 

provides a number of training courses on a variety of topics. 

What is LabWare’s CEC about? 

The objective of the LabWare CEC is to help our customers get the best value from 

LabWare. The program has a significant number of training sessions to enable LIMS 

Administrators to expand their knowledge into new areas. 

Investment Protection 

For most of our customers, LIMS is mission 

critical and a significant investment. If 

maintained correctly, it can last forever. 

Many organisations have experienced the 

costs of “premature” or “undesirable” LIMS 

systems replacements, costing significant 

sums of money. 

By attending the CEC, the key 

representatives of your company will get a 

full update on LabWare. They will be able to 

discuss their requirements for the coming 

years with our consultants and management 

team. In that way, we can share with our 

users and build our development plans for 

everyone’s benefit. 

LIMS Administrators 

A comprehensive range of short courses is 

provided to enable LIMS Administrators to 

get updated in particular areas of their 

choice. All training is targeted at increasing 

the efficiency of their system’s 

enhancements and support. Newer LIMS 

Administrators, less familiar with areas of 

the system, can leverage this training to 

reduce the time required to diagnose faults 

and provide those key “minor 

enhancements”. 

As in past years, we will be running training 

courses throughout the week. Refer to the 

Training Schedule inside for what courses 

are being offered. 

Optimisation 

LabWare has noticed that customers 

who regularly attend CECs have systems 

which are generally better configured and 

more stable and reliable. This is due to 

the extensive knowledge they gain by 

attending these meetings, where they are 

able to learn and understand our 

upcoming features and modules, and 

therefore avoid doing lots of "homemade" 

configuration. By attending the 

CEC, they become aware of "what's 

coming up", and therefore can optimise 

their LIMS configuration plans. 

Laboratory Managers and 

Key Stakeholders 

All of the LabWare management team 

and consultants will be available for oneon-one 

sessions. These can be booked 

during allocated sessions, or occur more 

informally over various “mixer sessions”, 

lunches and dinners. 

If you have new challenges or are 

considering a new project, we can set up 

strategic meetings with the LabWare 

Team at the CEC, as required. 

@ LabWare 2012 3


Agenda Overview 

Saturday 17 November 2012 19:00-21:00 Welcome Reception and Registration 

Laptop Clinic 

Sunday 18 November 2012 09.00-12:30 

13.30-16:00 

Monday 19 November 2012 08.30-12:00 

13:00-16:00 

Tuesday 20 November 2012 08.30-12:00 

13.00-16:00 

Wednesday 21 November 2012 08:30-12:00 

13:00-16:00 

Before you travel to Dubai… 

General Session 

Group Photo - General Session 

Training 

Training 

Training 

Training 

Training 

Training 

If you are planning to attend hands-on training courses at the CEC, please bring a laptop with you. A 

Laptop Installation Clinic will be available at the CEC, staffed with LabWare consultants. In order to be 

able to perform the training installation, it is very important that you have Administrator privileges on 

your laptop. 

IMPORTANT NOTE: Some training courses require non-LabWare software such as Crystal® Developer 

or Microsoft Excel with the Data Analysis Tool installed. Please install it on your laptop BEFORE you 

travel. LabWare is not allowed to provide third party software to its customers. 

Saturday, 19:00-21:00: Reception / Laptop Clinic 

Registration and Welcome Reception 

Kick off the conference and meet the LabWare Team. 

You may collect your conference pack at any time during the reception. 

A finger buffet will be served from 19:00. 

Laptop Installation clinic 

Please come along to the clinic to install the training files on your laptop. A LabWare consultant will help 

you with the installation. You must have Administrator privilege on your laptop. 

Sunday, 07:30 – 08:30: Registration 

If you were unable to attend the Welcome Reception on Saturday, you may collect your conference pack 

from the registration desk in the Entrance Area. 



General Sessions 

Welcome / Looking Ahead (15 min) 

Welcome, followed by a keynote address from LabWare’s President. 

New Product Developments (45 min + 30 min) 

An overview of the modules LabWare developers have been working on over the past year. Some of the 

modules demonstrated during this session will be further discussed in training sessions throughout the 

week. The topics presented include Capacity Planning, Process Scheduler updates, Visual Workflow 

Enhancements, Document Management, Instrument SQC Control and ELN v2. 

ASTM Charting (45 min) 

How LabWare has implemented charting and statistics in support of ASTM 6299 “Standard Practice for 

Applying Statistical Quality Assurance and Control Charting Techniques to Evaluate Analytical 

Measurement System Performance”. 

Quick and Easy ELN (45 min) 

A rollercoaster ride through ELN. From Basics to Advanced Features in 45 minutes. 

Business Overview (30 min) 

Latest team and business updates throughout the Region. 

ISO 17025 Update (45 min) 

LabWare has enhanced its ISO 17025 template to include updated LIMS modules including document 

manager V2. The scope of the template has been updated to include Measurement of Uncertainly 

reporting and the control of Non Conformances. 

Web Technologies (45 min) 

A look at WebLIMS3 using some key features including Dynamic Workflows, HTML Panes and NWA 

Charting Support. 



Training Courses 

L01: LIMS Implementations Unique Ideas 

Course Outline: Ever wondered what interesting things other people are doing with LabWare LIMS? 

Well this is your chance to find out. A run through ‘neat’ things that have been implemented by or for 

other customers. 

Difficulty Level: Beginner 

Laptop: Not required 

Pre-requisite knowledge: To make the most of this training course, trainees should have attended the 

LIMS Admin 1 course and have several weeks experience in LabWare LIMS configuration. 

Laptop Installation: None 

T10: Introduction to Crystal Reports 

Please note that this course is one day long. You will be required to attend both morning and afternoon 

sessions. 

Course Outline: This course provides basic training for anyone who wants to develop reports but does 

not have prior report development experience. The instructor will guide the students in the development 

of simple reports. 


Laptop: Recommended 

Pre-requisite Knowledge: To make the most of this course, trainees should have attended the LIMS 

Admin 1 course and have several weeks experience in LabWare LIMS configuration. 

Laptop Installation: Before you travel to Dubai, you will need to install the Crystal® Developer software 

on your laptop (must be version XI or higher). For evaluation purposes, you may download a free 30-day 

trial version of Crystal 2011 on: 

https://www.sap.com/campaign/2011_CURR_SAP_Crystal_Reports_2011/index.epx?xsite=freetrials%20 

_glb_cr2011&kNtBzmUK9zU=1 

You will also need to visit the Laptop Installation Clinic on Saturday evening to install the CEC training 

files on your laptop. 

T12: Electronic Laboratory Notebooks 

Please note that the full course is one day long. However, delegates who only require a short introduction 

to ELN are welcome to attend session T12a only. 

Course Outline: Trainees will learn how to use LabWare's Electronic Laboratory Notebook software 

application through hands-on exercises. They will build their own worksheet designs and configure simple 

Experiment templates. 

Difficulty Level: Advanced 


Pre-requisite knowledge: To make the most of this course, trainees should have attended the LIMS 


For the Instrument Data Mapping section of the course, previous knowledge of instrument configuration 

and LabStation is recommended. 

Laptop Installation: You will need to visit the Laptop Installation Clinic on Saturday evening to install the 

CEC training files on your laptop. 




T13: Programming for Complete Beginners 

Course Outline: This session is aimed at LIMS administrators who have no previous programming 

experience and would like to get started with the very basics. Exercises will teach how to use simple 

variables, statements and functions. 



Pre-requisite Knowledge: To make the most of this training course, trainees should have attended the 

LIMS Admin 1 course. No previous programming experience is required. 



T18: LIMS Basic Simple Subroutines 

Course Outline: This session is aimed at LIMS administrators who would like to learn how to write short 

LIMS Basic programs. The focus is on syntax and simple LIMS functions. You will write two subroutines: 

one to log samples and assign tests and another to automatically close old projects from the scheduler. 




LIMS Admin 1 course and have several weeks experience in LabWare LIMS configuration. If you have no 

previous programming experience, we recommend that you attend the Programming for Beginners 

session first. 



T19: Visual Workflow Enhancements 

Course Outline: This hands-on session will focus on designing Visual Workflows without resorting to 

html. Students will learn how to configure Dynamic Visual Workflows and Charts using the modules. 

Exercises include inter-linked workflows; hotspots linked to Subroutines, Query Tags and SQL queries. 

Difficulty Level: Intermediate 






T20: Templates and Triggers 

Course Outline: This session is aimed at LIMS administrators who would like to learn how to write LIMS 

basic for Template fields, ID Configurations and Event triggers. The focus is on context. The exercises 

include a Test Out-of-Spec event trigger that sends an alert. 




LIMS Admin 1 course and have several weeks experience in LabWare LIMS configuration. If you have no 

previous programming experience, we recommend that you attend the Programming for Beginners 

session first. 






T22: Storage Location Manager 

Course Outline: Trainees will learn how to use the Storage Location Manager (module M0218) and 

configure Storage Location Templates. They will build a complete storage structure through step-by-step 

exercises. 



Pre-requisite Knowledge: To make the most of this training course, trainees should have attended the 




T25: SQC Charting 

Course Outline: Trainees will explore the NWA Quality Analyst functionality that is fully integrated into 

LabWare LIMS. The course covers the types of Charts available and includes many exercises. 







T31: ISO 17025 Installation and Use 

Course Outline: Trainees will explore the new features in the LabWare ISO 17025, plus the existing 

functionality. This will include hands-on use of Document Manager, Management of Non Conformities, 

Technician Training and Reporting of Measurement of Uncertainty. 



Pre-requisite knowledge: To make the most of this course, trainees should have attended the LIMS 




T32: ASTM 6299 Charting - Installation and Use 

Course Outline: This session explores how LIMS can be used to implement charting and statistics in line 

with ASTM 6299 “Standard Practice for Applying Statistical Quality Assurance and Control Charting 

Techniques to Evaluate Analytical Measurement System Performance”. This will include the use of 

Microsoft Excel including the Data Analysis Tool and Data Analysis Tool VBA which should be loaded 

before arriving at the CEC. 





Laptop Installation: Before you travel to Dubai, you will need to install the Microsoft Excel Data Analysis 

Tool and Data Analysis Tool VBA, instructions can be found at: http://office.microsoft.com/en-us/excelhelp/load-the-analysis-toolpak-HP010021569.aspx. 

You will also need to visit the Laptop Installation Clinic on Saturday evening to install the CEC training 

files on your laptop. 



My CEC Planner 

To help you plan your week, we have provided a personal planner. Please note down your choice of 

sessions for each day. 

Saturday 

19:00 – 21:00 Registration and Welcome Reception - Laptop Clinic 

Sunday 

07:30 – 08:30 Registration 

08:30 – 12:30 General session 

13:30 – 14:00 Group Photo 

14:00 – 16:00 General session 

Monday 

08:30 – 12:00 __________________ 

13:00 – 16:00 __________________________________________ ____________ 

Tuesday 

08:30 – 12:00 __________________ 

13:00 – 16:00 __________________________________________ ____________ 

Wednesday 

08:30 – 12:00 __________________ 

13:00 – 16:00 __________________________________________ ____________

2012 ME CEC Brochure 13 Nov.pdf - LabWare

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