User Manual QOrder Software - QUORiON

User Manual
QOrder Software

Dear valued customer!
On behalf of our proud company we wish to welcome you to the QUORiON family. We sincerely hope
you will appreciate the many benefits of being associated with a distinguished product name that
represents both quality and commitment to customer satisfaction.
The QOrder system is fully customizable and yet simple to operate. It is exactly this versatility and
quality that has made us successful among our multinational customers.
It is therefore with great pride that we look forward to continuing our close collaboration with our
customers.
Your QUORiON Team
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Table of contents
1 Important Information .................................................................................................................... 5
2 Compatible POS systems ................................................................................................................. 6
3 Applicable Devices ........................................................................................................................... 6
4 Installation ....................................................................................................................................... 7
4.1 Downloading and installing the QOrder application ............................................................... 7
4.2 Configure Your Router ............................................................................................................. 8
4.3 Important POS system Settings ............................................................................................... 8
4.4 Activate a Slot for the QOrder Handheld on the POS system ................................................. 9
4.5 Assignment of a Mobile QOrder Device to a POS system ..................................................... 10
4.5.1 Steps on the POS system ............................................................................................... 10
4.5.2 Steps on the Mobile Device ........................................................................................... 11
4.6 Download the Program from the POS system ...................................................................... 12
5 Commissioning .............................................................................................................................. 12
6 User Interface ................................................................................................................................ 13
6.1 Quick Start ............................................................................................................................. 14
6.2 Legend ................................................................................................................................... 15
7 Sign in and Register ....................................................................................................................... 16
7.1 Sign in a Clerk ........................................................................................................................ 16
7.2 Register Pre-Programmed PLUs ............................................................................................ 16
7.3 Multiplication / Division ........................................................................................................ 17
7.4 Tendering .............................................................................................................................. 17
8 Corrections .................................................................................................................................... 18
8.1 Clearing of Inputs and Error Messages.................................................................................. 18
8.2 Error Correction ..................................................................................................................... 18
8.3 Refund ................................................................................................................................... 18
8.4 Tender Correction ................................................................................................................. 19
9 Surcharges and Discounts / Rebates ............................................................................................. 19
9.1 Percentage Surcharge / Deduction ....................................................................................... 19
9.2 Absolute Surcharge / Deduction ........................................................................................... 20
10 Balance Functions (Tables) ........................................................................................................ 20
10.1 Open and Close the Table ..................................................................................................... 20
10.2 Print the Invoice of a Table.................................................................................................... 21
10.3 Transfer Balance .................................................................................................................... 21
10.4 Splitting a Balance ................................................................................................................. 22
3

10.5 Balance Clerk Transfer ........................................................................................................... 22
10.6 Modifiers and Condiments .................................................................................................... 23
11 Programming ............................................................................................................................. 24
11.1 Custom Keys .......................................................................................................................... 24
11.2 Additional Function Keys ....................................................................................................... 25
4

1 Important Information
Please make sure to fill out and keep it in a secure place!
Information for the handheld and the POS system
Serial number of register: ___________________________________________
POS system IP: __________________________________________________
1
2
3
4
5
6
7
8
Information for the router
Registration code Activation code
SSID: ___________________________________________________________
Password: _______________________________________________________
5

2 Compatible POS systems
The following POS systems can be used as master POS system for the mobile device:
• QTouch 10
• QTouch 2
• Concerto
• QTouch 15
You need at least the firmware version Qx120329 on the POS system. If you get with the command 9100 in P-Mode
the message “Invalid Function”, you haven´t installed the correct firmware version.
If you want to use the extended demo mode (where it is possible to connect a mobile device to a POS system in
demo mode; see alternative way in section 4.4.1 for details) you need at least firmware version Qx120906 on the
mobile device and on the POS system.
3 Applicable Devices
• Devices with Android version from 1.6 on.
QUORiON successfully tested the following devices:
• Archos 43 Internet Tablet
• Archos 5 Internet Tablet
• Archos 7 Home Tablet (works, but is not recommended)
• HTC Desire HD
• Samsung Galaxy S
6

4 Installation
The installation of a mobile device on a POS system (inside a POS system network) includes the
following steps, whose summary is shown here. The different steps are explained in detail in the
following paragraphs.
• Downloading and installing the QOrder application
• Router configuration: A WLan capable device needs to take over the task of attaching the
mobile devices to your register network. This device may be a network router and it has to
be configured in the right manner.
• Preparation of the programming/configuration of the master register: There are numerous
important settings which need to be set correctly in order to support the QOrder system. A
mistake at this point may lead to malfunctions of the system.
• Activation of one or more slots for the mobile devices: Before you can use a mobile device
in your system you have to activate as many slots on the master register as you intend to use
mobile devices at the same time.
Alternative: For demonstration purposes there is the possibility to use a not activated slot for the mobile
device (available since version Qx120906). In this case this step can be skipped.
• Assigning of a mobile device to the master register: A mobile device needs to be assigned at
least once on the master register. The assignment stays active until you decide to use the
slot, which is used for the mobile device in question, for another mobile device.
• Updating the programming/configuration of the mobile device: In order to make sure that
you use the latest settings on your mobile device you have to make at least one update at
the startup of the QOrder application. Otherwise you may work with outdated data (e.g.
PLUs).
4.1 Downloading and installing the QOrder application
1. Access the QUORiON One Hub partner portal via your pc.
1.1. Type https://ws.onehub.com/signin into the address bar field of your
browser.
The One Hub login screen opens.
1.2. Log in with your personal login data.
1.3. Click on the menu Workspaces | QUORiON World.
The tab FILES opens.
2. Click on the link QMP Software Updates.
3. Click on the link QOrder.
A list with the installation container files available for QOrder opens.
4. Click on the link with the latest container file that matches the pattern
QHYYMMDD.zip (e.g. QH130206.zip).
5. Confirm your download by clicking the button Download & View.
6. Select the directory where the container file should be saved.
7. Unzip the container file to your hard drive on your local computer.
8. Connect your Android Smartphone/Tablet to your PC by using an USB cable and
wait until the device is installed successfully.
9. Start Windows Explorer with the now included Android device drive.
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10. Search and copy the unzipped installation file that matches the pattern
qorderYYMMDD.apk to the root directory of your Android device drive.
The copy process starts. Wait until the process is finished successfully.
11. Disconnect the Android device from your PC.
12. Open the file explorer on your Android device.
Important:
If there is no file explorer installed on your Android device, install a corresponding
application from the play store.
13. Search for and open the root/home directory on your Android device.
14. Click on the installation file that matches the pattern qorderYYMMDD.apk.
15. Click on the button Install to start the installation process.
4.2 Configure Your Router
Wait until the installation process is finished successfully. You can find
QOrder within the list of installed apps on your Android device.
• Connect the router to a computer via Ethernet cable.
• Open the configuration page of the router (noted in the manual of the router). Note: It may
be necessary to enter username and password here.
• If DHCP is not enabled please activate this function in your router. Be careful not to enable
the IPs used for the POS systems for the DHCP access, otherwise there may be address
conflicts with the mobile devices in unfavorable circumstances (Because the POS systems use
static IPs).
• Setup your wireless network:
o Assign a network name
o Set an encryption (WEP, WPA, WPA2)
o Set a password
• Save your changes.
• Attach the router to the register resp. to the register network via Ethernet cable (if you have
not already done it).
4.3 Important POS system Settings
If you want to use a mobile device with a POS system in your network, there are some important
parameters/options that you have to set in your configuration to ensure its correct function:
• Parameter 53 (POS system number) must be set (in case of the master POS system for
QOrder devices to the value „1“), so that the POS system serves as a network POS system.
• Parameter 89 (network port#) must be set to “255”, so the POS system can be addressed via
Ethernet network.
• Option 92 (Floating Balances) should be set to make sure, that balances (e.g. tables) are
distributed throughout the whole POS system network, so all balances are the same on all
POS systems in the network.
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• Printers which should be used with the mobile device need to be programmed as network
printers on the master POS system, even if this may not be necessary for the usage with the
POS system itself. Otherwise the printer(s) in question may work with the POS system but
it/they will not work with the mobile device.
4.4 Activate a Slot for the QOrder Handheld on the POS system
Please perform the following steps if you want to activate a new slot for a mobile device. Otherwise
continue with the instruction in section 4.4.
Alternative: If you want to use the extended QOrder demo mode (where it is possible to connect a mobile device to
a register in demo mode; available since version Qx120906) you can skip this step and continue directly with the
instructions in section 4.4.
1. Change in the P-Mode.
2. Enter 9100 followed by the Type-key.
3. The POS system shows a list of eight slots, which can be used for mobile devices. If a slot is
already activated a MAC address or 00:00:00:00:00:00 is shown (since firmware Qx120412
on the register and the mobile device the name of the potential mobile device is shown
here).
4. Select a not activated slot for activating.
5. The POS system shows a registration code in the display (e.g. "Cxxxxxxxx" for the first slot; for
the other slots the code starts with D, E, etc.).
6. Send a request to QUORiON for an activation code matched to the shown registration code.
It is possible to interrupt the activation procedure at this point without problems; you just have to restart
it later after you received the activation code.
If you want to activate multiple slots at once it sufficient to send the first registration code in combination
with the number of requested licenses to QUORiON, because the POS system will always show you the
next available code until you activated the specific slot.
7. Enter the activation code, which you get from QUORiON, and press the CR key. Make sure
that the registration code and the activation code match (especially if you requested multiple
licenses).
8. If the activation is successful the POS system will output the following:
Q-Order#x Activated (x = Slot)
Code: Cxxxxxxxx (only printed)
Key: kkkkkkkkk (only printed)
You also may obtain a list of activated slots by typing 305 followed by the Type key in P-Mode of the POS
system.
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4.5 Assignment of a Mobile QOrder Device to a POS system
Please execute the following steps if you want to open a new slot for a mobile device. If you have
done it before and you only want update the programming / configuration of the mobile device,
continue with the instruction in section 4.5.
4.5.1 Steps on the POS system
Important: The mobile device can only be assigned to POS systems with the POS system number
“1”. The POS system number must be set in parameter 53 of the POS system and the network must
be enabled. Make sure the programming/configuration of the POS system is correct so that the
register network works properly according to your requirements! Details can be found in section
4.2.
Please execute the following steps:
1. Change to the P-mode and enter 9100 followed by the Type-button. Alternatively enter 9100
followed by the subtotal key in manager mode.
2. The POS system shows a list of eight slots, which can be used for mobile devices. If a slot is
already activated a MAC address or 00:00:00:00:00:00 is shown (since firmware Qx120412
on the register and the mobile device the name of the potential mobile device is shown
here).
3. Select the slot which you want to use for the mobile device among the activated slots by
touching the slot on the screen of the POS system. The POS system will open a new
window and displays “Cellphone init” for the selected position.
If a slot is already used for a device then this assignment is removed and the slot will no longer work for
the previously used device. You can change this assignment at any time.
Alternative: By using the extended QOrder demo mode (available since version Qx120906) it is possible to
use a not activated slot with the following restrictions:
• The price of every item booked on the mobile device is reduced to a minimum (e.g. 1 Cent) and
a DEMO notice is printed to the receipt.
• With QOrder versions prior to QH130111 only the first 5 tables, 3 clerks, 5 departments and 50
PLUs can be used. Other items may be visible on the mobile device, but you cannot use them.
This restriction is not present any more since version QH130111.
• After 30 minutes the assignment of the mobile device to the POS system is automatically
cancelled. However, it is possible to reassign the mobile device immediately.
To activate the demo mode input the number sequence 1, 2, 3, 4, 5, 6, 7 on the POS system and select a
not activated slot afterwards (instead of an activated slot).
4. Now perform the steps shown in section 4.4.2 concerning the mobile device.
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4.5.2 Steps on the Mobile Device
Please execute following steps:
1. If you have not installed the application QOrder then download and install it on your mobile
device. The application can be obtained from QUORiON (quorion.onehub.com).
2. Start the QOrder application on the mobile device.
3. Make sure that the QOrder settings are set according to the requirements of your register
network resp. according to your wishes. Take special care to choose the correct IP-address
of the Register “1”. You can check the IP address of a POS system by enter 305 followed by
the Type key in P-mode of the POS system.
Furthermore the following program options are available:
• Show/hide the Android status bar (with clock, battery status, WLan status, etc.)
• Activate/deactivate automatic request for program update (not firmware update)
• Show departments/articles/etc. with one or two columns
4. Make sure that the WiFi is enabled and the mobile device is connected to the network.
5. If the mobile device was not connected to the POS system before (or another device used
the slot in the meantime) make sure, that the POS system is waiting for connection (see
„Steps on the POS system“ in the previous section 4.4.1).
6. Start the QOrder application with the “Start QOrder” button.
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Device Name
This name is shown in the log-onwindow
of the register instead of the
MAC-address (since register
firmware Qx120412)
IP-Address of
Register „1”
Further options
Enable WiFi
connection
Existing wireless
networks

7. When launching the application on the mobile device it will try to connect to the POS system.
If this is not possible it will display “Retry Connection” and the device switches into the demo
mode. In this case the mobile device will not communicate with the POS system.
When a mobile device is assigned to a POS system it automatically receives a register number from #17 upwards (17
for the first device, 18 for the second device and so on).
Alternative: It is also possible to connect the mobile device to the POS system after starting the application QOrder
on the mobile device. To do so follow the steps in section “Steps on the POS system” (section 4.4.1), then press the
X button on the mobile device followed by the “Log On” button.
If you leave the wireless radio range the message “Connection Retry” and/or “Network Error” is displayed.
Therefore make your way in the radio range again.
4.6 Download the Program from the POS system
1. Start the QOrder application on your mobile device and assign the device to a POS system, as
shown in section 4.4.
2. Press the X button and then “Update / Install”. The mobile device will now transfer the
programming of the master POS system and erase the internal transaction memory at the
end. The display will show a counter. At the end you get a “Finish” message, which indicates
the end of the programming process.
Since firmware Qx120412 it is possible to activate an automatic update request on startup.
5 Commissioning
1. Turn on your mobile device. Wait until the device is ready.
2. Start the QOrder application on your mobile device.
3. In the init screen of the application press the “Start QOrder” button.
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6 User Interface
The following illustration shows the standard user interface.
Operation view
Receipt view
Payment functions
Correction function
Scroll pages
Multiplicator
Clear
Article menu
Scroll button Keys fade in/out
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Numeric keys
Keys fade in /out
Table functions

6.1 Quick Start
The example bookings should help you on your first contact with the QOrder application and give you
a first impression. For more information, please refer to the later chapters of this manual.
If you are not aware about the exact meaning of the shown keys: There is a legend in section 6.2 of this manual.
1. User login
2. Direct booking of articles
3. Correct articles
4. Register five identical articles
5. Register article on a table
6. Complete a table with an invoice
7. Exit the application
Clerks
Table Table
Table Invoice
Exit
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Note: In the default configuration of
this system the code corresponds to the
clerk number, i.e. Clerk “1” has the code
number “1”, the clerk “2” the number
“2”.

6.2 Legend
In the following sections the handling of the POS systems will be exemplified with examples. The
various meanings of the buttons and elements, unless they are self-explanatory, are illustrated in the
following table.
Example Declarations
Table
Obvious key on the touch screen, for example the „Zero“-key here
Variable key on the touch screen, for example one of several direct-dial keys for
balance functions
Due to the variability for the keys it can happen that the designation, depending on the programming,
differs from the designation in the manual.
Simple procedure, for example entering a code via the virtual keyboard on the
touchscreen
Any selection of a variable key
Allows the user to select among various keys provided by the system (for example among the PLU keys).
Any selection of one table
Allows the user to select one of several tables (for example among empty tables).
A confirmation dialog
The user is prompted to confirm a dialog box or (in the shown case) to make a selection.
Selection on the virtual POS system receipt of the mobile device.
The user selects an item in the virtual POS system receipt.
Depending on the programming of the master POS system at the time of the last update of the QOrder application,
it is possible that the programming of the QOrder system differs compared to the form shown here and the key
names are different and/or behave differently. As some buttons are individually programmable it is also possible
that in your configuration some features are not available. For individual adjustment of your POS system consult the
section „Programming“ (section 11) at the end of the manual.
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7 Sign in and Register
7.1 Sign in a Clerk
A clerk is the person who is working on the point-of-sale and performing registrations. Before
starting any transaction it is necessary to sign in a clerk. Now all sales and actions can be associated
with a single clerk in the reports. Furthermore, it is possible to define individual access rights for each
clerk (e.g. for refund or program modifications).
Important: While a clerk may be signed in automatically on the POS system, depending on the
configuration, a manual sign in is mandatory on the mobile device. That means it is not possible to
make a registration on the mobile device before a user has signed in.
The message “Enter Code” indicates that no clerk is signed in and that you cannot do registrations at this moment.
To sign in a clerk you may use either a Dallas-Key or the keyboard. On the mobile device a sign in
with a Dallas-Key is not possible because of the type of the device construction. If you want to sign in
a clerk who is registered with such a key, use the last four characters of the key code as password
and replace any letters with numbers in the following way: Replace “A” with “1”, “B” with “2” and so
on. Example: The code “0E595CB5” will be replaced by the password “5325”.
To actually sign in a clerk on the mobile device press the “X” button on the device and select the clerk
key. Then enter the code for the desired clerk and press the corresponding clerk button.
Example:
In the default configuration of this system the entered code number corresponds to the clerk number, i.e. clerk “1”
has the code number “1”, clerk “2” the number “2”.
Clerks
7.2 Register Pre-Programmed PLUs
Pre-programmed PLUs are registered by using the department key for opening a list of departments
and then selecting the desired article from the respective department. Alternatively it is also possible
to register an article via its PLU number. Simply enter the article number and press the department
key.
Example: Select and register a PLU using its department.
Example: Select and register PLU 3 through its number
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7.3 Multiplication / Division
Instead of pressing the same item repeatedly, you may use the “Multiplication” key. First, enter the
quantity to be rung up, followed by the “Multiplication” key and then the item.
Depending on the programming, the “Multiplication” key can also be used for division. First enter the
numerator and press the “Multiplication” key. Now enter the divider and press “Multiplication”
again. Finally, select the corresponding PLU or department.
Example: Register 3 x PLU 25:
Example: Register 1/5 of PLU 2:
7.4 Tendering
Any sale will be closed by entering a payment media key. There are keys for various tenders
programmed on the keyboard, usually CASH and various cards. Additional tenders may be
programmed if necessary.
If you press the “C” button after a registration of the department list you switch into the receipt view. If the
transaction is a direct sale you can see the subtotal.
To complete the transaction choose the method of payment. Before you end the transaction you can
enter the tendered amount, then the mobile device will calculate the change owed to the customer.
Example: 1.00 Euro CASH payment:
CASH
Generally, it is also possible to split the subtotal to different tenders. After each tender the mobile
device will show the short amount on the display.
Example: 1.00 Euro CARD payment, short CASH payment:
CARD CASH
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8 Corrections
8.1 Clearing of Inputs and Error Messages
To erase an incorrect entry not yet registered press the “Clear” key
8.2 Error Correction
The “Error Correct” key (EC) is used to clear the last item immediately. Alternatively you may use the
scroll keys to select another item from the actual receipt for voiding.
8.3 Refund
A refund is used to return previously sold items. The PLUs will be added to the stock and the money
is returned to the customer. The turnover in the reports will be corrected.
To refund an item, press the “Refund” key first and then the item to be returned. The “Refund” key
has to be pressed before each item if more than one item is being returned. After refund the receipt
can be continued with normal sales or can be closed with a payment.
Please note that not all clerks may have the right to perform a refund.
Important: Also note that the refund key does not belong to the standard keys of the QOrder system. For using this
key it may be activated, e.g. with a macro function key (as it was done in the following example). In section 11.2 you
get more information on how you can configure such keys.
Example: Refund of PLU 1 and 2
(Optional operation; is required
for multi-page receipts, in which
an article on the top of the page
will be deleted)
Refund Refund
Example: Exchange of PLU 1 and 2:
Refund
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8.4 Tender Correction
With the function “Tender Correction” you may change any amount from one payment media to
another.
First press the key “Tender Correction”, enter the desired amount and then select the payment
media from which this amount should be rebooked. Now the amount is open again and can be
assigned to any other payment. It is also possible to split the amount to more than one payment
media.
Important: Also note that the tender correction key does not belong to the standard keys of the QOrder system. For
using this key it may be activated, e.g. with a macro function key (as it was done in the following example). In
section 11.2 you get more information on how you can configure such keys.
Example: Rebook 5.00 EUR from CASH to CARD:
Tender
Correction Cash CARD
9 Surcharges and Discounts / Rebates
Surcharges and discounts are divided into four categories:
1. percentage discounts (rebates)
2. percentage surcharges
3. absolute reductions (e.g. coupons)
4. absolute surcharges
Note that by default due to the limited number of possible keys on the mobile device no keys for
surcharges / discounts etc. are available. Therefore you have to make necessary adjustments in the
layout according to your needs for the extra function keys.
For the following examples a WLU-entry „discounts“ with two discount functions (absolute and relative discount)
was created and placed on one of the additional function keys. Alternatively it is possible to create a discount with a
macro function, but then the value of the discount is fixed. In section 11.2 you get more information on how you
can configure such keys.
9.1 Percentage Surcharge / Deduction
Discounts are price deductions on single items or on the subtotal of the receipt. To enter a discount,
ring up the item first, enter the discount percentage and press the discount key. If the discount
should be valid for the entire receipt, press the “Subtotal” key first and then enter the percentage on
Discount key.
The subtotal key has to be available for this task on the mobile device. In section 11.2 you get more information on
how you can configure such keys.
Likewise it is also possible to order surcharges. In that case please use the percentage surcharge
function.
In both cases the percentage values can be pre-programmed to avoid mistakes and manipulation.
Furthermore, it is possible to block single or subtotal discounts and to set maximum limits.
19

Example: Percentage discount of 10% to PLU 2:
9.2 Absolute Surcharge / Deduction
Similarly, it is possible to use amount rebates. The only difference is that no percentages are
calculated but rather total amounts such as coupons are subtracted/added.
Enter the amount directly after the item or the subtotal and press the Coupon or Surcharge key to
subtract or add the entered amount from/to the actual price. Amount discounts and surcharges can
be pre-programmed or blocked in the same way as percentage rebates.
Example: Discount a pre-programmed COUPON amount from the total with payment:
10 Balance Functions (Tables)
10.1 Open and Close the Table
Tables are used to temporary store several open balances. This function is mainly used in hospitality
settings in order to save and sort all items per table. Furthermore, it can be used in hotels to save
room accounts or in retail applications to save accounts per customer. The QOrder application
therefore supports three independent memory configurations for tables, rooms and accounts.
The functionality of all of these configurations is the same. Therefore they are all assigned to balance
functions. In this manual all functions are described under the heading of tables. However, all of
them are operated the same way regardless if they are tables, rooms or accounts.
To save a table, assign a certain number to the open receipt. Usually this number must be entered
before the initial order. Depending on the programming it is also possible to enter this number at the
end of the transaction and book the receipt to tables afterwards.
You may either enter the table number directly and press the ”Table” key afterwards or press the
“Table” key first and select a table out of the table list thereafter.
Example: Open table 1 directly:
Example: Select table from the list:
Table
Discounts
Sub Total Coupon
20
Discount

Once you completed the current order, you may close the table by pressing the Table key again
followed by the “Table” key. All bookings will be saved and if programmed they will be send to the
kitchen printer.
10.2 Print the Invoice of a Table
To invoice a table you must re-open it first. All ordered items and the subtotal will be displayed. Now
press the key “Invoice”.
You may choose to finish the table immediately by payment or create a proforma invoice. This allows
the customer to check the invoice first and select a payment media. After printout of a proforma
invoice the table will be closed, but stays in memory until final payment.
Before payment you may enter the tendered amount. This will cause the QOrder device to calculate
the change amount.
Example: Print final invoice of table 1 with CASH:
Example: Print proforma invoice of table 1:
10.3 Transfer Balance
Invoice
Occasionally, it is necessary to transfer the complete table contents from one table to another to
combine two tables, for instance. To do that you should first open the table you want to transfer and
press the key “Table Transfer”.
If the table was already opened and any new items were entered, you have to close and re-open it.
“Table Transfer” is only possible with new opened tables.
Now enter the number of the new table and confirm with the “Table” key. Alternatively, you may
press the “Table Open” key without entry and select a number from the list (see section 10.1).
Example: Transfer all items from table 1 to table 2:
Invoice Table
Table Transfer
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10.4 Splitting a Balance
The function “Split” is used to create more than one invoice from the same table. This may be
necessary if the guests of one table wish to pay separately, for example. To split a table, first open it
and press the key “Split”.
If the table was already opened and any new items were entered, you have to close and re-open it.
“Split” is only possible with newly opened tables.
Now select the items to split. By pressing the “Subtotal” key you may check the sum of all items at
any time.
To finish splitting you have two options:
If you want to print out the invoice of the split items directly, you should press the key “Table
Invoice” and enter the payment media. Alternatively, you may move the split items to another table.
In that case please enter the new table number on the “Table” key or select a table by using the table
list.
Example: Split from table 1 to invoice:
Invoice
Example: Split from table 1 to table 2:
10.5 Balance Clerk Transfer
Split
Split
If you wish to transfer any tables from one waiter to another, please use the function “Clerk
Transfer”. To transfer all tables of a certain clerk, first log this clerk on, press the key “Clerk Transfer”
and select a new clerk by using the keyboard. If you only want to transfer a single table, you should
open this table before pressing “Clerk Transfer” and selecting the new clerk.
Example: Transfer all open tables of the current clerk to another clerk:
Change Clerk Clerk
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10.6 Modifiers and Condiments
Some special articles need to be specified further by supplying cooking instructions or additional
items. To do that, press the “Modifier” key directly after registering the PLU. Depending on the
programming, it may also be necessary to select a mandatory condiment. In that case you do not
need to press the “Modifier” key, because the condiment dialog will appear automatically.
For this task the modifier key (or the condiments key) needs to be made available on the mobile device. In section
11 you get more information on how you can configure such keys.
Now select the desired modifier and confirm your choice with the “Modifier” key. If a PLU was
ordered more than once, it is necessary to enter a number to specify the amount of this specific
modifier. Enter the desired number and confirm with the “Multiplication” key. Thereafter, the
request will be continued for the remaining PLUs. To confirm the selection for all PLUs, just press the
“Multiplication” key without entry.
Example: Register PLU 1 with modifier and close transaction:
Clerk
Example: Register 2 x PLU 1 with compulsory condiment:
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11 Programming
The QOrder system gets its configuration/programming from the master POS system when the
“Update / Install” procedure is activated (e.g. via the X-button). Therefore it is possible to change the
configuration of the mobile device by changing the configuration of the master POS system.
Not all settings of the master POS system are transferred to the mobile device, because some parameters/options
would have no effect or would make no sense on this device. For example the POS system number of the mobile
device is set automatically.
Some parameters which you can configure for the master POS system have no effect on the master
register itself; they are used for the QOrder application only. For example the general keyboard
layout is fixed on the mobile device, but you can set some special keys with custom functions (see
the following sections).
For information how you can program your master POS system (e.g. with the QProg application) please consult the
appropriate POS system manual and/or the QProg manual itself.
11.1 Custom Keys
Some buttons on the screen of the mobile device can be adjusted or changed via the parameters of
the master POS system. These keys are highlighted in the following graphic.
parameter 191
parameter 190
parameter 188 parameter 189
The buttons can be changed by setting the specified parameters in the master POS system to a value
other than zero. Possible values are:
• The value of "0" is the default setting where the key keeps its original meaning.
• A value from "1" to "99" ensures that each key is assigned to the macro of the same number.
• A value of "101" to "199" ensures that the key is seized with a WLU function of the same
number minus a value of 100. Example: The value 112 specifies the WLU 12 on the respective
button.
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11.2 Additional Function Keys
The menu that appears when the X button is pressed may include up to four additional custom
buttons. As well as the customer keys in section 11.1 these keys can also be assigned with a macro or
a WLU function. You have to set the parameters 193, 194, 195 or 196 to a nonzero value. Possible
values are:
• The value of "0" is the default setting where the key is not shown at all.
• A value from "1" to "99" ensures that each key is assigned to the macro of the same number.
• A value of "101" to "199" ensures that the key is seized with a WLU function, the same
number minus a value of 100. Example: The value 112 specifies the WLU 12 on the respective
button.
Publishing Information
QUORiON Data Systems GmbH
An der Klinge 6
99095 Erfurt, Germany
President: Frank Grueschow
Inc. Reg./Handelsregister: HRB 110880 - Amtsgericht Jena - EAR-NR: WEEE-Register Nr.86659901
25 1.50.417422 BA-englisch EN QOrder QUORION CE - 2013-02-18