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Panel to review medical errors - Oman Daily Observer

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Bank Muscat supports<br />

family business meet<br />

MUSCAT — Bank Muscat,<br />

the flagship financial services<br />

provider in the Sultanate,<br />

extended lead support <strong>to</strong> the<br />

Family Business Conference<br />

organised by Muscat Securities<br />

Market yester.<br />

Ali Bin Masoud Al Sunaidi,<br />

Minister of Commerce<br />

and Industry, presided at the<br />

conference held on the theme<br />

‘Preparing Family Business for<br />

Global Competition’.<br />

The conference attended by<br />

owners, CEOs and senior management<br />

members of the family<br />

business fraternity in <strong>Oman</strong><br />

addressed <strong>to</strong>pics of family<br />

business in light of global competition,<br />

their role in the development<br />

of economy and creation<br />

of jobs for <strong>Oman</strong>i citizens.<br />

The conference also discussed<br />

the legislative and technical<br />

mechanisms for transformation<br />

of closed and family companies<br />

<strong>to</strong> public companies.<br />

Ali Mustafa, Head of Brokerage,<br />

said: “Bank Muscat’s<br />

support and participation in the<br />

Family Business Conference<br />

was aimed at achieving several<br />

important goals, most notably<br />

equipping <strong>Oman</strong>i familyowned<br />

companies <strong>to</strong>wards global<br />

competition and creating a<br />

conducive environment for the<br />

transition of family businesses<br />

<strong>to</strong> public joint s<strong>to</strong>ck companies<br />

<strong>to</strong> enhance sustainability and<br />

thereby contribute effectively<br />

<strong>to</strong> the performance of <strong>Oman</strong>i<br />

economy.”<br />

The conference discussed<br />

the future prospects of <strong>Oman</strong>i<br />

economy and the need <strong>to</strong> build<br />

competitive entities in <strong>to</strong>day’s<br />

global world. Topics highlighted<br />

at the conference included<br />

‘Activating the role of the pri-<br />

22<br />

OMAN/INTERNATIONAL TUESDAY, FEBRUARY 26, 2013<br />

vate sec<strong>to</strong>r in the development<br />

and stability of the <strong>Oman</strong>i<br />

economy’ and ‘Importance<br />

of family businesses in the<br />

<strong>Oman</strong>i economy’. The conference<br />

focused on issues for the<br />

betterment of family business<br />

systems <strong>to</strong> face the global challenges.<br />

Port of Salalah union holds elections<br />

MUSCAT — Port of Salalah has lent<br />

administrative support in the interest<br />

of good worker and employee relations<br />

<strong>to</strong> the election process of the company’s<br />

Union Administrative Authority<br />

(UAA) and registration of the General<br />

Assembly (union) members last week.<br />

In all, 875 employees at Port of<br />

Salalah have registered with the union<br />

for the upcoming four year period, of<br />

which approximately 85 per cent are<br />

<strong>Oman</strong>i nationals and the remaining 15<br />

per cent expatriate employees, <strong>to</strong> elect<br />

the leadership structure of the UAA<br />

from a band of 11 <strong>Oman</strong>i candidates, in<br />

accordance with the legal framework<br />

for the establishment of trade unions in<br />

the Sultanate of <strong>Oman</strong>.<br />

The Port of Salalah, currently the<br />

largest private sec<strong>to</strong>r employer in the<br />

Dhofar region with over 2200 employees,<br />

has since its start of operations<br />

in 1999 taken an active approach in<br />

supporting the organisation employee<br />

representative bodies as a resource for<br />

facilitating communication between<br />

the employer and the employee, having<br />

formed the first representative body in<br />

the year 2000.<br />

Following the amendment <strong>to</strong><br />

<strong>Oman</strong>’s Labour Law in 2006 <strong>to</strong> formalize<br />

the establishment of trade unions<br />

in <strong>Oman</strong>, the first official union<br />

body was elected at the port in 2009,<br />

which served its four year duration until<br />

2012.<br />

Under a climate of enthusiasm and<br />

hope for the new UAA <strong>to</strong> achieve common<br />

goals for the organisation and the<br />

employees, the current round of elections<br />

lasted for two days following a<br />

thorough period for staff members <strong>to</strong><br />

enroll and campaign.<br />

The elections were attended by<br />

Masoud bin Ali Jaaboub, head of the<br />

trade union organisations at the Dhofar<br />

MUSCAT — Daleel Petroleum<br />

LLC, an oil & gas production<br />

company, held its 9th Annual<br />

Quality, Health, Safety and Environment<br />

(QHSE) Awareness<br />

Day in the field where it operates.<br />

The event has developed<br />

in<strong>to</strong> one of the most significant<br />

awareness campaigns within<br />

the organisation over the years.<br />

The awareness day is<br />

conducted <strong>to</strong> highlight the<br />

company`s commitment <strong>to</strong> existing<br />

policies and standards as<br />

well as <strong>to</strong> ensure compliance<br />

with health and safety legislations.<br />

Continuous improvement<br />

programmes are introduced <strong>to</strong><br />

create a health & safety culture<br />

as part of the awareness efforts<br />

within Daleel Petroleum with<br />

particular interest on the area of<br />

operations.<br />

The theme for this year`s<br />

governorate office for the Ministry of<br />

Manpower, who said that the Port of<br />

Salalah union was the largest and most<br />

organised in the province, while praising<br />

the role of the administration’s organising<br />

committee for the transparency<br />

in its registration, nomination and<br />

screening process.<br />

Jaaboub said that the active approach<br />

reflected in the administration’s<br />

awareness and interest in the<br />

formation of its union would reflect on<br />

stronger industrial relations and held it<br />

as a model for companies <strong>to</strong> follow.<br />

The new UAA members that were<br />

elected by majority are: Salim Masoud<br />

Ali Bait Said, Zeyad Ahmed Salim Al-<br />

Marhoon, Khalid Salim Ali Jaboob,<br />

Said Mahad Musallam Bait Said,<br />

Musallam Said Ahmed Tabook, Ali<br />

awareness day was “prevention<br />

is better than cure”. The<br />

programme included activities<br />

such as presentations, an exhibition,<br />

a two kilometre walk,<br />

and a lot more <strong>to</strong> promote the<br />

concept of prevention in the aspects<br />

of quality, health, safety<br />

and environment. Discussions<br />

were held <strong>to</strong> introduce ideas on<br />

investigating incidents, fully<br />

identifying areas of weakness<br />

and specific trends as well as<br />

implementing effective and<br />

timely corrective actions.<br />

Present at the event was<br />

Gong Changli, Chief Executive<br />

Officer- Daleel Petroleum<br />

LLC, who commented on the<br />

occasion: “At every level of our<br />

organisation, from <strong>to</strong>p management<br />

<strong>to</strong> each employee, our<br />

activities are managed so that<br />

quality, health, safety and en-<br />

vironment is given the same<br />

priority as every other aspect of<br />

our business.”<br />

The same emphasis was<br />

demonstrated by Moza al Adawi,<br />

Chief Operating Officer,<br />

Daleel Petroleum LLC: “We<br />

strive <strong>to</strong> ensure that no activity<br />

should put the safety of people<br />

or the environment at risk. All<br />

employees are responsible for<br />

ensuring that the commitments<br />

in this policy are made in<strong>to</strong> action<br />

throughout our company’s<br />

operations, <strong>to</strong> fulfill our goals<br />

of no harm or injuries <strong>to</strong> our<br />

people, the public, no environmental<br />

pollution and no material<br />

damage.”<br />

Daleel Petroleum LLC practises<br />

its commitment <strong>to</strong> engage<br />

all its managers in this event<br />

where the culture promotes<br />

them as the people responsible<br />

Salim Ali Al-Jahfali, and Salim Said<br />

Musallam Al Kathiri.<br />

Ahmed Akaak, Deputy CEO at the<br />

Port of Salalah, said: “The vital role<br />

ahead of the new union administrative<br />

authority demands a lot of work <strong>to</strong><br />

ensure the interests of the employees<br />

are cared for and followed up continuously<br />

while co-ordinating between the<br />

staff and management of the company.<br />

At the administrative level at the Port<br />

of Salalah we put a lot of emphasis on<br />

providing the support that can help <strong>to</strong><br />

facilitate the work and duty ahead of the<br />

union authority <strong>to</strong>wards the employees<br />

and the organisation, and we praise all<br />

the efforts made in this regard.”<br />

Commenting on the election process,<br />

the head of the election organising<br />

committee and member of the port’s<br />

for providing the leadership<br />

and resources <strong>to</strong> enable employees<br />

at every level of our<br />

organisation <strong>to</strong> contribute <strong>to</strong><br />

the achievement of our QHSE<br />

goals.<br />

Dr Ghudayyer Al Wahaibi,<br />

QHSE Manager said: “Clearly<br />

defined organisational structures,<br />

responsibilities and arrangements<br />

for QHSE are<br />

established and maintained<br />

<strong>to</strong> ensure that we proactively<br />

identify and control hazards<br />

and risks that may affect the<br />

health and safety of employees<br />

and non-employees when at<br />

work. Therefore, all managers<br />

should always ensure through<br />

their actions and behaviour that<br />

employees are encouraged <strong>to</strong><br />

proactively follow safety rules.<br />

Daleel Petroleum LLC is<br />

one of the leading oil producing<br />

AB Foods says<br />

Primark drives<br />

better first half<br />

LONDON — Associated<br />

British Foods forecast first<br />

half results ahead of its expectations<br />

at the start of the<br />

year, driven by the performance<br />

of its Primark discount<br />

fashion chain.<br />

The firm said yesterday<br />

adjusted operating profit<br />

for the half <strong>to</strong> March 2 will<br />

be higher than the previous<br />

year, with earnings<br />

per share "substantially<br />

ahead".<br />

AB Foods said Primark's<br />

first half sales were expected<br />

<strong>to</strong> be 23 per cent ahead<br />

of the same period last year,<br />

with sales at s<strong>to</strong>res open<br />

over a year up 7 per cent.<br />

The group said Primark's<br />

profit margin was<br />

also much higher, reflecting<br />

the benefit of lower<br />

cot<strong>to</strong>n prices and better<br />

trading.<br />

"Our expectation for the<br />

full year is unchanged and<br />

earnings growth for the full<br />

year will therefore be heavily<br />

weighted <strong>to</strong>wards the<br />

first half," added the group,<br />

noting stabilisation in the<br />

performance of its sugar,<br />

grocery and ingredients<br />

businesses. — Reuters<br />

Human Resources department, Hind<br />

Jumaan Hubais, said that the focus on<br />

legal procedures and that the employees<br />

were in full exercise of their elec<strong>to</strong>ral<br />

rights were the fac<strong>to</strong>rs resulting<br />

in the election’s success and employee<br />

credibility. Hubais also underlined the<br />

support from the members of the organising<br />

committee in delivering on<br />

the successful regulation.<br />

Former president of the port’s<br />

UAA, Ahmed bin Salim Al Amri,<br />

said that the new union authority was<br />

picking up from the previous unions’<br />

success and results that were achieved<br />

from an era of dialogue and sound negotiations.<br />

Al Amri also thanked the<br />

former members for their hard work<br />

and wished the new members future<br />

achievements.<br />

QHSE Awareness Day celebrated at Daleel field<br />

company in the Sultanate. It is<br />

a 50/50 joint venture registered<br />

in <strong>Oman</strong> between Mezoon<br />

Petrogas SAOC (Subsidiary<br />

of MB holding) and Mezoon<br />

Petrogas BVI (Subsidiary of<br />

China National Petroleum Corporation).<br />

The company was<br />

formed during the second half<br />

of 2002.<br />

Daleel Petroleum LLC is involved<br />

in exploration; appraisal<br />

and production of hydrocarbon<br />

reserves located onshore <strong>Oman</strong><br />

approximately 450 km North<br />

West of Muscat. Daleel Petroleum<br />

LLC aims <strong>to</strong> maximise<br />

the development of oil and gas<br />

reserves in a responsible and<br />

cost effective manner for the<br />

social and economic benefit of<br />

the people of <strong>Oman</strong>, the shareholders<br />

and employees of the<br />

company<br />

Iran sees rising inflation as sanctions hit output<br />

DUBAI — Iran's inflation is<br />

continuing <strong>to</strong> rise and is likely<br />

<strong>to</strong> <strong>to</strong>p 30 per cent in coming<br />

weeks as economic sanctions<br />

contribute <strong>to</strong> shortages and<br />

s<strong>to</strong>ckpiling by anxious consumers,<br />

the central bank governor<br />

was quoted as saying<br />

yesterday.<br />

"The reduction in supply<br />

of some product lines and the<br />

psychological effect of concern<br />

about access <strong>to</strong> goods have led<br />

<strong>to</strong> inflation," the Iranian Stu-<br />

dents' News Agency quoted<br />

Mahmoud Bahmani as saying<br />

at a conference on monetary<br />

policy. Bahmani said output in<br />

areas such as dairy products,<br />

vehicles and ferrous and nonferrous<br />

metals had dropped,<br />

prompting consumers <strong>to</strong> buy<br />

out of concern they could lose<br />

access <strong>to</strong> such goods.<br />

His remarks were an unusually<br />

frank description by a government<br />

official of an economy<br />

which has been hit hard by US<br />

and European sanctions imposed<br />

over Iran's disputed nuclear<br />

programme.<br />

The country has been largely<br />

frozen out of the international<br />

banking system, disrupting<br />

its trade and prompting a sharp<br />

depreciation of the rial currency<br />

last year. A weaker rial has<br />

raised prices of imported goods<br />

and made it difficult for some<br />

fac<strong>to</strong>ries using imported parts<br />

<strong>to</strong> operate. Year-on-year inflation<br />

hit 27.4 per cent at the end<br />

of 2012, according <strong>to</strong> official<br />

data; including imported goods,<br />

actual inflation is believed <strong>to</strong><br />

be roughly twice as high.<br />

Bahmani was quoted as<br />

saying on Monday that the inflation<br />

rate had reached 28.7<br />

per cent in mid-January and<br />

was estimated at 29.8 per cent<br />

in mid-February. It is now forecast<br />

<strong>to</strong> rise <strong>to</strong> between 30.6 and<br />

31.5 per cent at the end of the<br />

Iranian calendar year, which<br />

falls on March 19, he added.<br />

Initially, officials expected<br />

inflation <strong>to</strong> reach 40 per cent by<br />

the end of the Iranian year, "but<br />

with controlling measures implemented<br />

by the central bank,<br />

it has remained at this level,"<br />

Fars news agency quoted Bahmani<br />

as saying. The report<br />

did not describe the measures,<br />

which may have included action<br />

<strong>to</strong> limit consumers' access<br />

<strong>to</strong> credit and allocations of foreign<br />

exchange <strong>to</strong> ease import<br />

bottlenecks. — Reuters<br />

BUSINESS ALERT<br />

Toyota Aurion now at attractive price<br />

MUSCAT — A proven performer, the Toyota Aurion is available at RO 10,999 onwards. The<br />

price is for base grades and valid on available s<strong>to</strong>ck, according <strong>to</strong> a press release from the Saud<br />

Bahwan Group.<br />

Conveying class and prestige with its wide, expansive stance, the Aurion is available with<br />

6-speed sequential au<strong>to</strong>matic transmission, with a 3.5l engine and a maximum output of 268<br />

HP, delivering <strong>to</strong>p-class level fuel economy and a powerful driving experience. A newly adopted<br />

ECO meter allows drivers <strong>to</strong> recognise when they are driving in a fuel efficient and economical<br />

manner. The Aurion has also been designed <strong>to</strong> significantly reduce road and wind noise, resulting<br />

in a quieter cabin experience expected from prestige sedans.<br />

The headlamps and the grille have thin, long headlamps on either side of the impressive<br />

front grille. An elevated hood adds thickness <strong>to</strong> the vehicle, expressing a majestic and powerful<br />

presence. The side of the Aurion is accented for a stronger appearance through a flared bot<strong>to</strong>m<br />

section and an accented door-cross section.<br />

The Aurion's 17-inch wheels enhance the character of the vehicle and provide a feeling of<br />

advanced luxury. The rear of the Aurion has also been redesigned, blending in<strong>to</strong> the rear combination<br />

lamps for a greater emphasis on width, with the bumper corners protruding outwards,<br />

creating a wide stable feeling and a ground hugging stance.<br />

The interior of the Aurion is made with an emphasis on luxury and quality, creating a unique<br />

personalised appearance. The cabin of the Aurion offers roomy occupant room and the dashboard<br />

has an exclusive horizontal T-shaped design, which significantly enhances the feeling of<br />

prestige. A thicker meter hood gives a solid feel that adds a modern beauty <strong>to</strong> the interior. The<br />

feeling of quality is enhanced with leather stitching, and curved wood grain and silver accents<br />

create a sense of functional beauty and high-quality. Chrome accenting on the air conditioning<br />

vents and audio controls complete the sense of prestige that extends even <strong>to</strong> the smallest of details.<br />

Luxury features inside the Aurion include audio switches on the steering wheel and a two<br />

seat position memory system.<br />

Cutting-edge aerodynamic technology ensures that the Aurion experiences straight line stability,<br />

while the column mounted electric power steering mechanism allows an optimum level<br />

of vehicle control.<br />

“Were the Aurion a human being, I would say that its VSC (Vehicle Stability Control) plus<br />

TRC (Traction Control) technologies give it a ‘firmer footing’ while the HID (High Intensity<br />

Discharge Headlamps) help it see better in the dark, by improving nighttime visibility,” says a<br />

fan, in a manner of speaking.<br />

The Aurion offers new utility features such as a Parking Assist system, which alerts the driver<br />

when approaching obstacles in blind spots. The Aurion also has a new audio system with a<br />

6.1-inch display, a USB/AUX Terminal for external audio devices, advanced Blue<strong>to</strong>oth communication<br />

compatibility, keyless entry, dual-zone air conditioning, and a back window power<br />

sunshade.<br />

The Aurion is also available in a sport grade for a sportier and advanced appearance and performance.<br />

Additional features include front and rear bumper spoilers, a wing-type rear spoiler,<br />

sports seats and suspension, aluminum pedals and a steering wheel with paddle shift switches.<br />

On the one hand, Toyota offers enduring quality. On the other, nothing comes close <strong>to</strong> it in<br />

terms of value-retention. It is no surprise; therefore, that Toyota soars far above the rest, with a<br />

dominant market share and ever-expanding cus<strong>to</strong>mer base. The unmatched, nationwide parts and<br />

service support of Saud Bahwan Group makes Toyota's pride of place a reality.<br />

Nawras service for Arabic poetry fans<br />

NAWRAS is introducing ‘Adab Mobile’ service for<br />

keen Arabic poetry fans <strong>to</strong> enjoy, as the latest addition<br />

<strong>to</strong> its long list of cus<strong>to</strong>mer driven services. Adab Mobile<br />

provides cus<strong>to</strong>mers with a daily Arabic poem sent<br />

by SMS according <strong>to</strong> their preferred category selection.<br />

For only 300 baisas a week, cus<strong>to</strong>mers can select<br />

one genre from a list of six popular categories.<br />

Nawras Content Specialist, Marwa Salim Al-Farsi,<br />

said, “Arab poems and poetry are very much part of<br />

our culture in <strong>Oman</strong> and in the region. People like <strong>to</strong><br />

express their emotions and feelings through rich verses<br />

and this new service is another example of Nawras<br />

providing entertaining content for our Arabic speaking<br />

cus<strong>to</strong>mers.”<br />

She added, “Cus<strong>to</strong>mer experience is at the core of<br />

our operations and the Adab Mobile service further<br />

reinforces our commitment <strong>to</strong> continuously offering<br />

rewarding and innovative ideas.”<br />

Cus<strong>to</strong>mers can register for the service by sending ‘help’ <strong>to</strong> 91942. They will then be able <strong>to</strong><br />

enjoy seven beautifully written and renowned Arabic poems every week. The service will be<br />

renewed au<strong>to</strong>matically and a reminder will be sent one day before.<br />

Nawras, a Qtel Group company, constantly listens <strong>to</strong> its cus<strong>to</strong>mers <strong>to</strong> provide innovative<br />

and tailored services <strong>to</strong> meet current trends. As a dynamic company, Nawras is committed <strong>to</strong><br />

bringing cus<strong>to</strong>mers new products and plans <strong>to</strong> make communications easier, more versatile and<br />

a rewarding experience.<br />

Overwhelming response <strong>to</strong> Ahsaas Toyota<br />

IN the major branches & interior regions of <strong>Oman</strong>, people eager <strong>to</strong> test-drive their favourite<br />

Toyota and get a first-hand feel thronged <strong>to</strong> 'Ahsaas' Toyota test-drive tents.<br />

Conveniently placed at local souqs/malls and hypermarkets, the 'Ahsaas' Toyota Road Show<br />

gave them a chance not only <strong>to</strong> test drive a new generation Toyota, but <strong>to</strong> also get exciting gifts.<br />

This was in addition <strong>to</strong> winning high value prizes in a raffle draw (at specific locations) with<br />

prizes including Samsung Galaxy Note, iPhone, 40" Samsung LED TV, iPad Mini and the<br />

Samsung Galaxy Tab.<br />

As noted by the Saud Bahwan Au<strong>to</strong>motive spokesperson, “The ‘Ahsaas’ Toyota road show<br />

spanning over a month is effectively covering the major <strong>to</strong>wns in the Sultanate of <strong>Oman</strong>. This<br />

activity is really stirring up the excitement. Through this event, Toyota is reaching out <strong>to</strong> a huge<br />

number of people in <strong>Oman</strong>.”<br />

According <strong>to</strong> the spokesperson, “To facilitate meaningful cus<strong>to</strong>mer interactions, the specially<br />

developed Toyota pavilion carries Brand / Product messages that are being disseminated in a<br />

very interactive and impactful manner. Additionally, SMS and other channels are being used <strong>to</strong><br />

popularize the activity.” The Ahsaas Toyota road shows would continue until mid-March 2013<br />

Toyota is <strong>Oman</strong>'s most coveted brand.<br />

The unmatched, nationwide parts and service support of Saud Bahwan Group makes Toyota's<br />

pride of place a reality. Toyota cus<strong>to</strong>mers in <strong>Oman</strong> enjoy 6-year unlimited mileage protection,<br />

over 98 per cent parts availability and round-the-clock care, amongst many other exclusive privileges<br />

from the Group.

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