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Annual Report - Scor

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RecOgnised expeRtise cOveRing<br />

a wide Range Of RisKs and a glObal<br />

appROach tO client RelatiOns<br />

SCOR Global P&C’s operating structure combines the commercial<br />

efficiency of an international network of offices in the field,<br />

authorised to price and underwrite, with the centralised control of<br />

underwriting activity, thanks to planning, pricing and risk control<br />

tools. Thus, SCOR can both select and price its risks as part of the<br />

global management of reinsurance cycles, whilst providing the<br />

locally based relationships and high-level services that clients<br />

expect. The centralised steering of risks is achieved via a single IT<br />

system used by the entire SCOR group.<br />

SCOR maintains commercial relationships with over 4,400 clients<br />

and partners. During the 2009 treaty renewal period (last quarter<br />

2008 and first quarter 2009), SCOR conducted a client survey that<br />

proved to be highly representative since it had a very satisfactory<br />

response rate (37%). 87% of the clients who responded confirmed<br />

that in SCOR they saw genuine alternative leadership and a real<br />

partner complying with the client values set out by the company<br />

(i.e. attentiveness, loyalty, consistency of services). Most of them<br />

highlighted the importance they place on SCOR’s reputation for<br />

excellence and on its genuinely international approach to clients.<br />

2009 maRKed by mOdeRate lOss<br />

OccuRRence and Rising undeRwRiting<br />

Results fOR sgpc<br />

2009 was a good year for SGPC, which recorded a net combined<br />

ratio of 96.8%, excluding the negative consequences of the World<br />

Trade Center arbitration. This represents an increase of 1.8%<br />

compared to the 2008 ratio. This technical result satisfies the<br />

Group’s profitability objectives and can be attributed to the<br />

combination of efficient portfolio management, which has led to<br />

less attrition in the loss ratio, and a natural catastrophe impact that<br />

was slightly lower than the budget. The under-budget impact<br />

comes despite the occurrence of storm Klaus, which hit France<br />

particularly hard, exceptional hailstorms in France, Switzerland and<br />

Austria over the summer, and the Aquila earthquake in Italy. Loss<br />

occurrence in terms of major risks stabilised to fairly low levels,<br />

following a particularly heavy year in 2008. The first months of<br />

2010 have indisputably been more difficult, with a series of three<br />

devastating events: the earthquakes in Haiti and Chile, and storm<br />

Xynthia, which hit France and Germany particularly hard.<br />

44<br />

<strong>Annual</strong> <strong>Report</strong> SCOR 2009<br />

For the 1 January 2010 renewals, SCOR reaped the benefits of its<br />

improved competitive position in the reinsurance industry and of<br />

active portfolio management opportunities centred on technical<br />

profitability. SGPC thus recorded an increase in written premiums<br />

of around 7% at constant exchange rates, along with a slight rise<br />

in prices (a weighted average of around 2% for all contracts<br />

underwritten) and a 3 percentage point improvement in business<br />

profitability, measured using the underwriting ratios anticipated<br />

by the pricing tools. SGPC has also continued to diversify, whilst<br />

ensuring that its allocated capital is optimally deployed. In a<br />

generally balanced market, it has managed to pursue active<br />

portfolio management, cancelling and more than adequately<br />

replacing contracts not meeting the required profitability targets.<br />

Thus around 10% of premiums up for renewal were restructured<br />

or cancelled and replaced by new business (with both existing and<br />

new clients) and increased shares on renewed business, thereby<br />

improving the expected level of profitability.<br />

twO business segments<br />

SCOR Global P&C aims to strike a balance between its two<br />

principal lines of business:<br />

■ Property & Casualty Treaties: this line of business is marked by<br />

the local characteristics of each market. It requires a technical<br />

approach based on a strong local presence, which creates<br />

in-depth knowledge of the legal and social environment<br />

surrounding the risks involved, the direct insurance market<br />

conditions and their foreseeable developments, and the needs<br />

of insurers in terms of financing and risk transfer.<br />

■ Specialties and Large Risks: this line of business involves a global<br />

approach across a wide range of generally unconnected<br />

economic sectors. Based around traditional reinsurance Treaties,<br />

this segment is carried by specialised, expert teams with<br />

operational experience in target sectors. These teams operate<br />

from global centres of excellence and use the P&C Treaty<br />

network to market their expertise and maximise synergies.

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