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Design of an ergonomic control lever for wheel loader attachments

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actions to depending on the <strong>an</strong>gles. (Osvalder et al, 2009). RULA has a subjective aspect<br />

in the ratings, so it must be regarded a semi-objective method.<br />

In this project RULA was used to <strong>an</strong>alyze the work postures <strong>of</strong> the reference group from<br />

the observations in the evaluation <strong>of</strong> the functional prototype (Chapter 11.2.3).<br />

4.2.6 User Pr<strong>of</strong>ile<br />

The method User Pr<strong>of</strong>ile is used to present data about user characteristics. A user pr<strong>of</strong>ile<br />

should contain data about the user’s background, the usage <strong>an</strong>d experience <strong>of</strong> the<br />

product, what influence <strong>an</strong>d responsibility the user has towards the product, what kind <strong>of</strong><br />

emotional relationship there is between the user <strong>an</strong>d the product, how the user interacts<br />

with the product <strong>an</strong>d what goals the user has when using the product.<br />

A product c<strong>an</strong> have m<strong>an</strong>y types <strong>of</strong> users, not all even being in contact with the product.<br />

The users c<strong>an</strong> be classified into four roles; Primary user, secondary user, Side user <strong>an</strong>d<br />

Co-user. The primary user is a person who uses the product <strong>for</strong> its main purpose. A<br />

Secondary user uses or might get in contact with the product but not <strong>for</strong> its mail purpose<br />

e.g. a salesm<strong>an</strong> or a repairer. The product might affect a side-user without being a<br />

primary or a secondary user e.g. someone living next to a noisy road (a car being the<br />

product). A co-user collaborated with the primary or secondary user without being in<br />

contact with the product. (Osvalder et al, 2009)<br />

In this project the user pr<strong>of</strong>ile was used to underst<strong>an</strong>d the perquisites <strong>of</strong> <strong>wheel</strong> <strong>loader</strong><br />

usage <strong>an</strong>d who the machine operator is (Chapter 6.2.1). As a support to this method semistructured<br />

interviews were made with a salesm<strong>an</strong> <strong>of</strong> <strong>wheel</strong> <strong>loader</strong>s, a repairm<strong>an</strong> <strong>an</strong>d<br />

several Swedish machine operators in the Gothenburg area.<br />

4.3 Idea generation methods<br />

Methods used to generate ideas <strong>an</strong>d finding solutions is presented here. These methods<br />

help method users to systematically find solutions, or let the particip<strong>an</strong>ts go into idea<br />

generation phases with a certain attitude. Heuristics <strong>an</strong>d guidelines are not a generally<br />

well-know methods, but the project uses them <strong>for</strong> aiming the idea generations.<br />

4.3.1 Brainstorming<br />

This is the most recognized method to find a lot <strong>of</strong> solutions in creative sessions, where<br />

criticism is absolutely <strong>for</strong>bidden during the session (Österlin 2007). The problem to find<br />

solutions <strong>for</strong>, is phrased as a question; “how c<strong>an</strong> we open product A?” (Cross, 2008, p.<br />

48-51). For this project the brainstorming was not per<strong>for</strong>med as <strong>an</strong> isolated method with<br />

external particip<strong>an</strong>ts, <strong>an</strong>d the solutions were <strong>of</strong>ten sketched instead <strong>of</strong> verbalized or<br />

written (Chapter 8.1 <strong>an</strong>d 9.1).<br />

4.3.2 <strong>Design</strong> heuristics <strong>an</strong>d guidelines<br />

The design heuristics is regarded general aims to fulfill stated needs, <strong>an</strong>d not <strong>an</strong> ideation<br />

method, although they are import<strong>an</strong>t <strong>for</strong> that phase. In the concept development these<br />

heuristics will be more <strong>an</strong>d more defined depending on chosen ideas <strong>an</strong>d concepts. This<br />

project uses the term heuristics <strong>for</strong> the defined aims to fulfill needs, <strong>an</strong>d the term<br />

guidelines if a specified design feature, such as measurement is tested in the project<br />

(Chapter 7.2).<br />

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