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SCIENTIFIC REPORT 2010 - 2011 - IOV

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Chief Medical Officer Report<br />

Graduated in Medicine in 1976, Maria Giacobbo was from<br />

the beginning involved in public health management. Since 1986<br />

she acted as Medical Director in several Hospitals and headed<br />

different Health Agencies of the Veneto Region; from 1993 to<br />

2000 she was also engaged as teacher at the Post-Graduate School<br />

of Hygiene and Preventive Medicine of the University of Verona.<br />

Since 2008 she acts as Medical Director of the <strong>IOV</strong>.<br />

The Medical Directorate is responsible for the management<br />

of all the clinical activities, and for the global governance and<br />

integration of the services provided by the individual Units of<br />

the Institute. In this setting, the Medical Directorate plays a key<br />

role in mediating among the requirements of the Clinics (efficacy<br />

of interventions and maintenance<br />

of high standards of care), of<br />

the Research activities (need of<br />

innovation and experimentation), and<br />

of the Administrative area (efficient<br />

resource employment). This function<br />

guarantees to both <strong>IOV</strong> workers and<br />

the public (patients and Institutions)<br />

elevated and consistent levels of care,<br />

also dedicating special attention to<br />

crucial aspects of modern Oncology<br />

and Medicine:<br />

safeness and risk prevention;<br />

treatment appropriateness;<br />

equal opportunity of access to care;<br />

care humanization and strict<br />

observation of deontological rules.<br />

In this frame, the Medical<br />

Directorate is strongly motivated<br />

CLINICAL ACTIVITY ORGANIZATION - CHIEF MEDICAL OFFICER <strong>REPORT</strong><br />

22<br />

to develop and optimize, in steady collaboration with the other<br />

Directorates, new models of organization and governance which<br />

could improve the quality of the services in terms of efficacy,<br />

efficiency, safety, and appropriateness.<br />

The Medical Directorate includes several Offices, which<br />

superintend specific aspects of the clinical governance of the<br />

Institute:<br />

Quality and accreditation<br />

Chief: Daniela Chiusole<br />

This Office is dedicated to the following activities:<br />

to guarantee, monitor and verify the maintenance and<br />

implementation of the quality of<br />

services, by providing appropriate<br />

indexes of control;<br />

to promote among the personnel of<br />

the Institute the culture and value<br />

of the quality, through dedicated<br />

tools such as educational courses on<br />

quality assurance and control;<br />

to plan and monitor all the activities<br />

needed to obtain and maintain<br />

the institutional accreditation,<br />

according to national and regional<br />

rules and requirements;<br />

to organize, monitor and maintain<br />

the ISO 9001 certification, now<br />

extended to all the clinical and<br />

administrative activities of the<br />

Institute;

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