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Field Ordering Officer and Paying Agent Handbook - US Army ...

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CENTER FOR ARMY LESSONS LEARNED<br />

Keep in mind there are several players involved in field ordering operations besides<br />

FOOs <strong>and</strong> paying agents. The financial management or disbursing office, resource<br />

management office, supporting contracting office, <strong>and</strong> the unit comm<strong>and</strong>er are all<br />

part of the “acquisition team” that enables this program. Successfully navigating<br />

through a maze of personnel <strong>and</strong> bureaucracy can be a daunting task. Patience,<br />

flexibility, <strong>and</strong> creativity are required to reach the ultimate goal of supporting<br />

Soldiers.<br />

The following list includes just a few of the challenges FOOs/paying agents may<br />

encounter:<br />

4<br />

Corruption (number one threat)<br />

Customs <strong>and</strong> culture differences<br />

Trafficking in persons<br />

Enemy threats against vendors<br />

Information security <strong>and</strong> operations security (vendors can provide<br />

intelligence to the enemy)<br />

Language barriers<br />

Time-management challenges<br />

Unauthorized commitments by you or by someone speaking for you<br />

Chain of comm<strong>and</strong> <strong>and</strong> conflicting responsibilities<br />

Contingency/combat environment<br />

Approved for Public Release<br />

Distribution Unlimited

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