Intellectual Capital - Academic Conferences
Intellectual Capital - Academic Conferences
Intellectual Capital - Academic Conferences
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(h) = Homologous<br />
© José M. Viedma Marti<br />
Customer<br />
needs<br />
Company A Company B<br />
B.U.<br />
Objectives<br />
Products<br />
and Services<br />
Processes<br />
Core<br />
Competencies<br />
Professionals<br />
core competencies<br />
Operations<br />
infrastructure<br />
Flowchart 1<br />
Benchmarking<br />
GAP<br />
Benchmarking<br />
GAP<br />
Benchmarking<br />
GAP<br />
Benchmarking<br />
GAP<br />
Benchmarking<br />
GAP<br />
Benchmarking<br />
GAP<br />
B.U.<br />
Objectives (h)<br />
Products<br />
and Services (h)<br />
Processes<br />
(h)<br />
Core<br />
Competencies(h)<br />
Professionals<br />
core competencies<br />
(h)<br />
Operations<br />
Infrastructure(h)<br />
<strong>Intellectual</strong> <strong>Capital</strong> Management Systems<br />
Operations <strong>Intellectual</strong> <strong>Capital</strong> Benchmarking System