Intellectual Capital - Academic Conferences
Intellectual Capital - Academic Conferences
Intellectual Capital - Academic Conferences
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The Balanced Scorecard<br />
Financial<br />
Customers<br />
Internal<br />
Business Process<br />
Learning and<br />
Growth<br />
© José M. Viedma Marti<br />
Strategy Map<br />
Product quality<br />
Financial Results<br />
Sales Growth<br />
Customer loyalty<br />
Customer Satisfaction<br />
<strong>Intellectual</strong> <strong>Capital</strong> Management Systems<br />
On time delivery<br />
Employee Training Motivation
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