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CDP-FTSE-350-Climate-Change-Report-2012

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20<br />

The Future of <strong>Report</strong>ing –<br />

A Company Perspective<br />

A number of multinationals such<br />

as leading telecommunications<br />

group BT have demonstrated a<br />

forward-thinking approach to<br />

preparing their carbon statements<br />

by using the CDSB’s <strong>Climate</strong><br />

<strong>Change</strong> <strong>Report</strong>ing Framework<br />

for climate change reporting<br />

since 2010.<br />

Reducing our business costs often go hand in hand with<br />

reducing our impacts on the environment. We know this<br />

with certainty since we’ve been measuring and reporting our<br />

environmental performance since 1992. But the goalposts<br />

are shifting, and rightly so. <strong>Report</strong>ing needs to frame and<br />

illuminate the global challenge of increasing population and<br />

consumption that is bringing break-point pressure on finite<br />

environmental resources.<br />

As a business we are increasingly being asked to<br />

demonstrate how the decisions that we make impact on<br />

the environment and society, in particular through our<br />

supply chain and the products and services we provide our<br />

customers. Some of our customers are making commitments<br />

to accounting for natural capital and exploring aligned<br />

frameworks so that we can all speak the same language<br />

and count the same numbers. Investors too are increasingly<br />

looking to factor environmental considerations into<br />

investment decisions.<br />

For BT, we believe that one of the biggest differences that we<br />

can make is by applying our people, skills and technology to<br />

help reduce the demands on the planet’s natural resources.<br />

For example, it’s been calculated that our sector generates<br />

some 2% of Carbon Dioxide equivalent (CO 2 e) worldwide<br />

and that our products and services could help avoid 15% of<br />

worldwide emissions by 2020.<br />

Neither BT nor its supply chain is a large user of natural<br />

capital, but many of our business customers are, and we<br />

offer a host of services designed to help them be more<br />

efficient. Our primary raw material is energy. Energy powers<br />

the communications solutions that keep people and<br />

businesses connected. In the UK alone BT consumes around<br />

0.7% of the country’s electricity, spending around £250m<br />

per annum and generating over 600,000 tonnes of CO 2 e<br />

emissions.<br />

By leading on emissions reductions activities and CO 2<br />

accounting, as well as driving this through our value chain,<br />

we believe we can make our biggest difference to improving<br />

and preserving natural capital. <strong>Report</strong>ing plays a key role<br />

here. For a number of years we have been connecting our<br />

fiscal metrics to our nonfinancial KPIs to demonstrate the real<br />

value add of our policies, practice and performance to our<br />

stakeholders.<br />

Transparency in reporting is critical, as it increases trust<br />

and helps to highlight the cost gaps of externalities. Our<br />

stakeholders are calling for the benefits of transparency<br />

and increased visibility in enabling the old adage: what you<br />

value, you protect. We have long believed that including<br />

environmental costs in reporting, reduces risk and will<br />

strengthen society’s ability to deliver a global economic<br />

model which balances efficiency and resiliency.<br />

Environmental impacts from climate change are a thorny<br />

and pressing example. A recent study concluded that CO 2 e<br />

emissions and resulting climate change impacts account for<br />

a large and growing share of environmental costs. Trucost<br />

estimate these external costs as US$ 4.5 trillion in 2008 and<br />

rising to US$ 21 trillion in 2050. These environmental costs<br />

are unavoidable and translate into business costs in the guise<br />

of: insurance premiums, environmental taxes, rising supply<br />

costs and the cost associated with infrastructure repairs after<br />

severe weather events.<br />

For example, the widespread flooding experienced across<br />

many parts of the UK in 2007 caused an additional 31,000<br />

customer complaints and cost BT approximately £9m in<br />

operational insurance claims. More recently the severe<br />

flooding affecting Thailand last year caused severe human<br />

suffering and ecological damage. It also impacted on our<br />

industry by increasing costs and supply lead times for hard<br />

drives. Suppliers of such equipment are often clustered<br />

geographically; Thailand manufactures over 70% of the<br />

world market in hard drives. We know that there’s more to<br />

do to factor this into our climate change adaptation strategy.<br />

This summer in the UK our fault rate in the network increased<br />

by some 30% - this is despite our long term efforts to protect<br />

the network from flooding, wind damage and lightning<br />

strikes.<br />

We all need to do more to ensure that businesses’ products<br />

and services can deliver more good to society than the<br />

natural capital consumed in their making, delivery and end of<br />

life. Transparently accounting and reporting for environmental<br />

costs, connecting non-financial and financial metrics, will<br />

play a central part in enabling this imperative.<br />

Tony Chanmugam<br />

Group Finance Director, BT

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