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Daimler 360 GRAD - FAKTEN zur Nachhaltigkeit 2008 Daimler Nachhaltigkeitsbericht 2008 / Managing sustainability / Responsible corporate management / Compliance Promoting awareness We have instituted a variety of measures to ensure that the rules for compliance are clearly implemented in our day-to-day business operations. For example, compliance issues are continually communicated in our internal media and are on the agenda of manager training sessions, informational and qualification events, and special qualification programs. In the last two years, Daimler AG has conducted in-depth classroom courses for approximately 9,000 employees, approximately half of whom were managers. In addition, 3,000 employees completed a precisely defined e-learning program and 26,000 employees used an animated compliance communication tool. At its business locations all over the world, Daimler has appointed more than 50 Compliance Managers who support the local business units. It has also introduced new processes such as mandatory consultation in the case of business dealings with government parties and due diligence (verifying the integrity of new business partners). The Compliance Consultation Desk (CCD) is available to answer all questions submitted by employees on a strictly confidential basis; employees can also ask their questions anonymously if they wish. The CCD has processed more than 12,000 inquiries so far. Our employees and external partners can also report suspected inappropriate conduct to the Business Practices Office (BPO). The Business Practices Committee (BPC),which comprises representatives of top management, investigates all reported cases and takes appropriate measures. To ensure timely identification of risks and ensure an appropriate response, the CCO has introduced a compliance risk management system. Since the beginning of 2006, compliance reviews have been carried out in more than 30 sales companies or business units in over 25 countries. Moreover, in more than 50 companies or business units we have set up standardized control systems that are monitored by internal audit professionals.
Daimler 360 GRAD - FAKTEN zur Nachhaltigkeit 2008 Daimler Nachhaltigkeitsbericht 2008 / Managing sustainability / Responsible corporate management / Risk management system Risk management system Within the framework of global operations, Daimler’s divisions are exposed to a large number of risks that are inextricably linked with their business activities. For the early detection, evaluation, and consistent management of risks, we use effective management and control instruments that are combined into a uniform risk management system which meets the applicable legal requirements. The main risk categories are economic risks, sector-specific risks (including environmental and social risks), and financial market risks.
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