Quality Evaluation of Web-sites of Indian E-commerce Domain

URL of the
web-site
Figure 3. Global aggregation of preferences of Quality
Table2. Quality preference of factors of http://www.ebay.in
Usability
%
Functionality
%
Reliability
%
http://www.ebay.in 75.6 87.23 91 93.3
Global Quality
Preference
85.16%
4 Implementing the quality
evaluation framework
The evaluation process is done by using
small, controlled and well-planned experiments
[22] , used the students of MCA and also other
software professionals working with the
companies of international repute. They have
been given a list of on-line shopping Indian
web-sites and were provided the evaluation
scale for each metric. After evaluating the data
of selected web-sites of Indian e-commerce
domain, an evaluation model has been selected.
We have selected non-linear multi-scoring
criteria model. The evaluation process is based
on Logic Score of Preferences LSP[23,24] and
Continuous Preference Logic as mathematical
background. This can be achieved by means of a
preference aggregation function, called
generalized conjunction /disjunction or andor,
combining weighted power means to obtain the
Global Quality Preference. After evaluating the
factors of quality of the selected web-sites
Global Quality Preference is being calculated.
Efficiency
%
5 Results and discussion
In this work, we have presented the design
and implementation of a systematic and
quantitative engineering-based evaluation
method for web-applications. The block
diagram given in Figure 3 shows the quality
factors along with their weights in Global
Quality Preference of the web-site. It is expected
that organizations need to define their own
quality factors, criteria and metrics specific to
their system context. In future, we suggest
creation of a knowledge base of web-based
software’s quality factors, criteria, and metrics.
Software professionals can then make use of
already defined model that suits them or find
the closest model and modify it according to
their needs. We have evaluated the web-site of
ebay http://www.ebay.in and the results are
shown in Table 2. We further wish to evaluate
other selected Indian e-commerce based websites
to calculate their Global Quality
Preference, in order to rank these web-sites
according to their quality.