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ANNUAL REPORT - ChartNexus

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sheet financing. Hence, upon embarking on the major fleet<br />

refresh exercise, we have decided that we will shift to a more<br />

optimal mix of leased/owned fleet. This will see approximately<br />

1/3 aircraft being owned, 1/3 being leased and the remaining<br />

1/3 either being leased or owned. This flexibility will depend<br />

on prevailing market conditions, our cash and balance sheet<br />

positions as well as the availability of financing.<br />

Improved Pricing<br />

For 2010, with stronger load factors to leverage on, the focus<br />

will be on increasing yields. To this effect, we will continue with<br />

the dual pricing strategy and managing our seat inventory. In<br />

addition, we will aggressively benchmark our pricing against<br />

our peers and respond more dynamically. We will further drive<br />

sales across all channels, including to direct sales channels,<br />

i.e. through our website and mobile channels, to ensure we<br />

capitalise on the growing demand for air travel we have seen<br />

in Q1 of 2010.<br />

Lower Unit Cost<br />

Although we expect higher variable costs with future growth in<br />

capacity, we continue to explore avenues to further reduce our<br />

fixed operating costs, without compromising on safety or the<br />

quality of our products and services. By 2015, we aim to reduce<br />

our Cost per Available Seat Kilometre (CASK) by 15%. This<br />

aggressive target will be made possible by the cost efficiencies<br />

we expect to achieve with renewed fleets as well as the savings<br />

from owning at least 1/3 of our aircraft (as opposed to the<br />

current 100%-leased structure). The implementation of the PSS<br />

and Enterprise Resource Planning (ERP) platform will simplify<br />

our business processes and help us reduce costs further.<br />

Annual Report 2009<br />

MANAGING DIRECTOR’S STATEMENT<br />

49<br />

We also continue to hedge our fuel requirements. Oil prices<br />

steadily increased towards the latter part of 2009, and traded<br />

close to USD90 per barrel in December 2009. The rising cost<br />

of fuel and the anticipated longer term volatility in prices are<br />

partially mitigated with the hedging we have in place.<br />

Investing in our Future<br />

I took over the helm of Malaysia Airlines on 28th August 2009<br />

from Dato’ Sri Idris Jala who taught us that a crisis must never be<br />

wasted. Thus, we did not falter from the challenges we faced in<br />

2009 but instead found opportunities to be more efficient and<br />

productive in our business.<br />

Throughout the years, we have embarked on many initiatives<br />

to help us reduce cost, increase revenues, improve our products<br />

and services and other operational improvements. These were<br />

all done as groundwork before we embark on the next phase<br />

of growth.<br />

We will soon start taking delivery of new aircraft, we have<br />

implemented new systems and infrastructure both internally<br />

and externally and our balance sheet is well-capitalised to<br />

support our growth.<br />

All these have been and are being done for our future. We<br />

have set out to transform into the world’s 5-Star Value Carrier,<br />

and we are well on our way to achieving that. Together, we will<br />

work towards becoming a regional and global champion in the<br />

industry, one that we will all be proud of.<br />

Tengku Dato’ Azmil Zahruddin bin Raja Abdul Aziz<br />

Managing Director and Chief Executive Officer<br />

Malaysia Airlines<br />

April 2010

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