ANNUAL REPORT - ChartNexus

More documents

Recommendations

Info

52 MALAYSIAN AIRLINE SYSTEM BERHAD (10601-W) The MoU with PW will see both parties exploring possibilities of setting up a JV company for nacelle and composite repair and overhaul. The MoU with KRAUSS is aimed at providing parts repair for engines, landing gears, and airframe. In terms of cost savings, MAS Engineering achieved RM103 million of savings through the E2B Cost Management and Integrated Supply Chain portfolio without compromising on safety and quality. A total of 42 Key Performance Indicators (KPIs) were used to measure and monitor safety performance and various safety action plans were identified and appropriate process put in place for different reporting levels to the management and the board through out the year. MASkargo Malaysia Airlines Cargo Sdn Bhd, MASkargo’s core business is the selling of space on both Malaysia Airlines passenger flights and MASkargo freighters as well as cargo ground handling in three major airports in Malaysia. MASkargo handles general cargo, express cargo, perishables, live animals, transshipment of cargo on behalf of Malaysia Airlines as well as other customer airlines. Through MASkargo Logistics (MLSB), MASkargo also offers Truck Flight services of trucking palletized cargo from various points for connection on board MASkargo flights at KLIA. MLSB also provides full Customs bonded trucking facilities and security escort services throughout Malaysian hubs. Equipped with leading cargo handling systems, MASkargo’s base is the Advanced Cargo Centre (ACC) - a 108-acre complex covering 92,900sq m of processing area and is able to handle up to 700 tonnes of cargo annually. It also features a sophisticated security system and the latest technology to streamline procedures and communication. In the year under review, MASkargo has initiated several revenue enhancement programs which include a cargo volumetric project to eliminate revenue leakage and back-end container project for last minute upliftment of containerized cargo. In addition to this, cost control measures through plastic recycling project have proved to enhance MASkargo’s bottom line. As a ground handling agent, MASkargo further improved its efficiency by improving the mishandling rates to 0.048%, down from the previous year’s of 0.056%. To date, MASkargo has achieved the ISO 9001, ISO 14001 and OHSAS 18001 certifications. The company’s success in acquiring the prestigious certifications is a formal recognition that the quality management, environment management as well as the occupational health and safety management systems in place are of international standards. 2009 was an incredibly tough trading environment for the global airfreight industry and MASkargo was not immune to this. The first half of the year proved to be challenging as airlines aggressively adjusted capacity to address lower demand. In fact, it was not uncommon to see freighters being grounded globally. In line with the industry trends, the total cargo revenue dropped by 29.4% from FY08 mainly due to a reduction in combined yield and tonnage. Total cargo throughput at KLIA decreased to 536,636 tonnes from 623,314 tonnes in the previous year. However, this reduction of only 13.9 percent is in line with other cargo operators operating in this region. Nevertheless, the air freight market has made a remarkable recovery in the fourth quarter of the year. This recovery was primarily driven in the Asia Pacific region, and MASkargo managed to capitalise on the sudden increase in demand from this region. Due to the remarkable improvement in demand during the last quarter of FY09, MASkargo managed to end the financial year on a stronger footing. MASkargo was recognised as the Best Cargo Airline in Asia at the Asian Freight & Supply Chain Awards in 2008 and has since managed to remain as one of the top three air cargo carriers in Asia, proving its mettle as a strong cargo player in region, capable of handling the most complex and delicate of cargo.
Firefly During the year, Firefly took delivery of 2 additional ATR72-500 aircraft. With a total fleet of 7 aircraft, Firefly added 7 new routes namely Subang-Kerteh, Subang-Alor Setar, Subang-Batam and more importantly Subang-Singapore, Ipoh-Singapore, Kuantan-Singapore and Kuala Terengganu-Singapore. With a bigger fleet size, Firefly has also extended its services to include charter flights. Some notable charters undertaken included the humanitarian flights to Padang, Indonesia, during the earthquake in October 2009 and also a diplomatic mission for a European nation to Banda Aceh. Passengers of Firefly enjoyed several product enhancements in 2009 namely online purchase of travel insurance, seat selection, excess baggage as well as carriage of sports equipment. Additionally all Firefly flights are now code-share with Malaysia Airlines which gives passengers the increased flexibility of purchase channels, interlining and connecting flights. Furthermore, as an added bonus for regular passengers, Firefly now offers a Corporate Travel Programme for corporate travellers as well as a Government Travel Programme for government officials. To enable ease of booking, Firefly now has airport ticketing offices at all its destinations as well as the KLIA Low Cost Terminal. Additionally, Firefly has ticketing offices in the city of Kuala Lumpur (KL Sentral), Penang (KOMTAR), Medan and Singapore. For the comfort and convenience of its passengers, Firefly also introduced Firefly Customer Lounges at the Skypark Terminal and Changi Budget Terminal. 2009 also marked the commencement of social media marketing by Firefly particularly on Facebook (http://www.facebook. Annual Report 2009 MANAGING DIRECTOR’S STATEMENT 53 com/Firefly), blogosphere (http://blog.fireflyz.com.my), and Twitter (http://twitter.com/FlyFirefly). This new and exciting communications medium is fast becoming a very efficient and direct method for Firefly to interact with its passengers thus enabling it to respond more dynamically. The pinnacle of 2009 for Firefly was being recognised as the 2010 Asia Pacific Best Value Airline of the Year award by Frost & Sullivan. Firefly came out tops in the Asia Pacific region for its product match to clients’ need, feature and ease of use as well as price and value. MASwings MASwings provides a vital and reliable air transport link to the people of Sabah, Sarawak and the Federal Territory of Labuan. As a wholly-owned subsidiary of Malaysia Airlines, MASwings is capable of providing greater connectivity to the global network already serviced by Malaysia Airlines, with full interlining capacity. In the year under review, MASwings received a total of 6 new ATR72-500 aircraft. The cost efficient ATR72-500 aircrafts have boosted MASwings’ capacity by 40% compared to year 2008 and allowed MASwings to increase flight frequencies throughout its network of 22 destinations and 39 routes. In 2010, MASwings added 3 more ATR72-500 aircraft to its fleet, thereby further increasing its capacity in meeting the needs of the people within Sabah, Sarawak and Federal Territory of Labuan. In April 2010, MASwings received its 10th and final ATR72-500 aircraft, marking the completion of the phasing out of its Fokker 50 aircraft. With the 10 ATR72-500 and 4 Twin Otter aircraft, MASwings customers can look forward to increased comfort and connectivity.
Page 1 and 2:
2009 A N N U A L R E P O R T
Page 3 and 4: Contents 2 Journey of Transformatio
Page 5 and 6: New purchase of Avient- crew system
Page 7 and 8: Annual Report 2009 Making reservati
Page 9 and 10: ExPLANATORY NOTES ON SPECIAL BUSINE
Page 11 and 12: Corporate Information COMPANY SECRE
Page 13 and 14: Board of Directors Tan Sri Dr. Mohd
Page 15 and 16: 1 9 6 5 4 10 7 8 2 3 1 Tan Sri Dr.
Page 17 and 18: Tengku Dato’ Azmil Zahruddin bin
Page 19 and 20: Datuk Seri Panglima Mohd Annuar bin
Page 21: Dato’ Haji Abdul Rahman bin Haji
Page 24 and 25: 22 MALAYSIAN AIRLINE SYSTEM BERHAD
Page 56: Madrid 54 Stockholm Bergen Oslo San
show all

ANNUAL REPORT - ChartNexus

Create successful ePaper yourself

Delete template?

Save as template?