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07State<br />
of the<br />
Industry<br />
36 State of the Industry<br />
2007<br />
Our how-to guide gives you<br />
all the information you need to<br />
drive your business.<br />
41 Profitable Business<br />
How Companies Measure<br />
Profi tability<br />
BY SHANE DALE<br />
46 Top Markets<br />
How To Penetrate<br />
The Pharmaceutical Market<br />
BY KEN HEIN<br />
50 Recruiting/Retaining<br />
Salespeople<br />
How To Hire And Retain<br />
Salespeople<br />
BY SHANE DALE<br />
54 Client Payment<br />
How To Get Reluctant<br />
Clients To Pay Up<br />
BY BETSY CUMMINGS<br />
58 Sales Volumes<br />
How To Sell A Business<br />
BY KEN HEIN<br />
24 STATE OF THE INDUSTRY 2007 www.counselormag.com<br />
Counselor State<br />
of the Industry 2007<br />
Volume 54, No. 8, July 2007<br />
62 New Clients<br />
How I Nabbed<br />
A $2 Million Account<br />
BY BETSY CUMMINGS<br />
66 Incentive Programs<br />
How To Jump<br />
Into Incentive Programs<br />
BY SHANE DALE<br />
70 Creative Selling<br />
How I Use Creativity<br />
To Close Deals<br />
BY BETSY CUMMINGS<br />
76 Web-Based Business<br />
How To Increase Business<br />
On The Internet<br />
BY ELAINE WONG<br />
81 Purchasing Habits<br />
Why I Buy Products<br />
From Outsiders<br />
BY KEN HEIN<br />
84 Top Products<br />
How To Be An Apparel<br />
Sales Pro<br />
BY ELAINE WONG<br />
continued on page 30<br />
WWW.COUNSELORMAG.COM<br />
PUBLISHER, SR. VICE PRESIDENT<br />
Richard Fairfield, rfairfield@asicentral.com<br />
EDITOR IN CHIEF<br />
Melinda Ligos, mligos@asicentral.com<br />
EDITOR<br />
Andy Cohen, acohen@asicentral.com<br />
MANAGING EDITOR<br />
Joe Haley, jhaley@asicentral.com<br />
SENIOR EDITORS<br />
Michele Bell, mbell@asicentral.com<br />
Matthew Histand, mhistand@asicentral.com<br />
AWARDS EDITOR<br />
Karen Akers, kakers@asicentral.com<br />
ASSISTANT MANAGING EDITOR<br />
Joan Chaykin, jchaykin@asicentral.com<br />
SENIOR WRITER<br />
Betsy Cummings, bcummings23@nyc.rr.com<br />
EDITORIAL INTERN<br />
Elaine Wong<br />
CONTRIBUTING WRITERS<br />
Kenneth Hein, Shane Dale<br />
CREATIVE DIRECTOR<br />
Jim Lang<br />
SR. DESIGNER<br />
Pierre Schnog<br />
DESIGNERS<br />
Hillary Braubitz, Tim Dupnak, Monica Fisher<br />
PHOTOGRAPHER<br />
Mark Pricskett<br />
PHOTOGRAPHY ASSISTANT<br />
Christine Beaver<br />
EDITORIAL ASSISTANT<br />
Carole Seymour, cseymour@asicentral.com<br />
PRODUCTION DIRECTOR<br />
Haitham Barakat<br />
ASSISTANT PRODUCTION DIRECTOR<br />
Jodi Tashman<br />
PRODUCTION COORDINATOR<br />
Denise Iavecchia<br />
AUDIENCE DEVELOPMENT<br />
& ANALYSIS DIRECTOR<br />
Debra Brill<br />
E DITO RIAL ADVISO RY BO ARD<br />
DISTRIBUTORS<br />
Jo-an Lantz, Geiger<br />
Jack Levine, CorpLogoWare<br />
Robert Ross, Evigna<br />
Marc Simon, Halo Branded Solutions<br />
David Woods, Adventures In <strong>Advertising</strong><br />
SUPPLIERS<br />
Carol Constantino, Noteworthy<br />
Mary Ann Farmer, Magna-Tel<br />
Brandon Mackay, SnugZ USA<br />
Lon McGowan, iClick Promos Inc.<br />
Tom Riordan, Maple Ridge Farms<br />
COUNSELOR (ISSN 0011-0027) is published monthly, except<br />
semi-monthly in July. Subscription rates $75 per year in the United<br />
States and Canada; $90 per year in all other foreign countries.<br />
Publication offices are located at ASI • 4800 Street Road •<br />
Trevose PA 19053-6698. Periodical Postage Paid at Langhorne,<br />
PA and additional offices.<br />
POSTMASTER: Send address changes to: Counselor, 4800 Street<br />
Road, Trevose PA 19053-6698.<br />
Imprints, logos or trademarks displayed on products in this magazine<br />
are for illustrating purposes only; are not available for sale and<br />
do not represent implied or actual endorsement of the products on<br />
which they appear by the companies these logos and trademarks<br />
represent. Views expressed by columnists or interviewees are not<br />
necessarily those of Counselor or ASI.