Postal Bulletin 22200 - February 15, 2007 - USPS.com® - About

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76 POSTAL BULLETIN 22200 (2-15-07) Publicity [kit type] Kit USPS.com Week March 12–16, [kit 2007 title] and printer. You also have the option of printing Click-N- Ship labels without postage. Click-N-Ship will calculate postage rates; find ZIP Codes; and standardize and save addresses and a 6-month history on labels printed with postage. How do I know the weight of my Click-N-Ship items? It is recommended you use a scale. You can now purchase 5- and 10-pound scales online at The Postal Store (www.usps.com/shop). Please keep in mind that if your package weighs more than the weight you entered, it will require additional postage — either at the time of mailing or delivery. A convenient alternative to a scale is our Priority Mail Flat-Rate envelope or boxes or our Express Mail Flat- Rate envelopes. For one low price, you can mail any amount of material, regardless of weight, that fits comfortably inside the flat-rate shipping supplies. Priority Mail Flat- Rate envelopes require $4.05 in postage; Priority Mail Flat-Rate boxes require $8.10 in postage; and Express Mail Flat-Rate envelopes require $14.40 in postage. For what destinations can I create Click-N-Ship labels? You can create online Express Mail and Priority Mail labels for shipping to the 50 states, Guam, the U.S. Virgin Islands, Puerto Rico, and APO/FPO addresses. Global Express Mail, Global Express Guaranteed, Global Priority Mail, and Global Air Parcel Post labels are available to approximately 200 countries and territories. Can I import or export my address list into an Address Book? Yes. You can import or export an address list into the Address Book. Your address book can store up to 3,000 addresses. Why was my address changed from what I entered? Addresses are compared to the U.S. Postal Service current address database and then standardized. Standardized addresses help us process and deliver your mail more efficiently. This database is very accurate and is updated regularly to include new delivery addresses. Some military addresses (APOs/FPOs) are in the process of being standardized and have not yet been submitted to the Address Management System database. Packages for these addresses and certain war zones must be mailed at your local Post Office. Why isn’t there an additional fee for Delivery Confirmation when I print a Priority Mail online label? When you print an online label, an electronic record of your transaction is sent to the Postal Service. This meets the requirements for electronic rate Delivery Confirmation service; no additional fees are required when used with Priority Mail service. Can I print an online shipping label for First-Class Mail, Parcel Post, Media Mail, Bound Printed Matter, or Library Mail items using Click-N-Ship? Click-N-Ship service offers only Priority Mail and Express Mail domestic services. We recommend you try a PC Postage service provider if you wish to print labels for all services. These companies offer a wide array of additional features and can be located at www.usps.com/online postage. Can I purchase insurance online? Yes. You can insure your package up to $500 (domestic only). What types of credit cards can I use with Click-N-Ship service? The Postal Service accepts Visa, MasterCard, American Express, and Discover cards. Can I place packages with online labels and postage in the blue Postal Service street mailboxes? Yes. However, the package must: Have a domestic Express Mail or Priority Mail label complete with PC Postage. Have a return address. Be paid for with a credit card. Fit in the blue street mailbox opening. You may drop larger packages at your local Post Office, hand them to your letter carrier, or you can schedule a pickup online. Do I need to use Postal Service supplies to mail my item? No. However, the Postal Service recommends that customers use Postal Service boxes and other packaging and stickers when using Click-N-Ship labels so that their package is clearly marked with the type of service purchased. You can order free Express Mail, Priority Mail, Global Express Guaranteed, and Global Express Mail shipping supplies from The Postal Store at www.usps.com/shop. What size package can I mail with Click-N-Ship? Click-N-Ship packages may measure up to 108 inches in length and width, and weigh a maximum of 70 pounds. If I’m mailing several items to the same person, why can’t I make photocopies of the same label? Each label has a unique barcode and number assigned to it. If you use photocopied labels with identical numbers,
POSTAL BULLETIN 22200 (2-15-07) USPS.com Week March 12–16, 2007 Publicity Kit you will not get valid delivery information. Labels are monitored for possible duplication. Intentional use of duplicate labels constitutes fraud. How should I attach the labels to the package? Place the labels on the address side of the package. Do not fold the labels over package edges. Use clear shipping tape to securely affix labels on all four sides and to cover address areas. Do not tape over the “Postal Use” area on the Express Mail label, the barcodes, or the stamps. You may use self-adhesive labels, which you can purchase online at The Postal Store (www.usps.com/shop). Why can’t I tape over the barcode? Our equipment cannot scan barcodes with tape over them. How does the Shipment Confirmation Acceptance Notice or SCAN Form work on Click-N-Ship? Click-N-Ship’s new SCAN Form (PS Form 5630, Shipment Tracking Acceptance Report) features a master barcode that represents multiple packages in a shipment; it is scanned when your shipment is received by the Postal Service. This single scan enters all of your associated packages into our Track & Confirm database as “Shipment Accepted” and allows both you and the recipient to see when the package entered the mailstream. Simply print the SCAN Form after printing your labels. You can use a SCAN Form for one or more packages, as long as they are shipped on the same date and from the same ZIP Code. Other online shipping services, such as PC Postage and eBay/PayPal, will soon have this same valuable feature. See our SCAN Form page at www.usps.com/clicknship/ scan-form.htm to view a sample and for further details. How do I get a Shipment Confirmation Acceptance Notice or SCAN Form? When you print labels with postage on Click-N-Ship, you will have the option of associating them with a SCAN Form (PS Form 5630). At the end of the process, you will be able to close out your form and print it. What SCAN events will I be able to see on Track and Confirm on USPS.com? You will be able to view the “Shipment Accepted” event by entering the SCAN Form barcode number or the label barcode number on Track and Confirm. All other tracking events will be label and product specific. Is there a limit on how many packages can be linked to the SCAN Form (PS Form 5630)? No. Do I need a SCAN Form (PS Form 5630) if I have only one package that I want scanned at acceptance? Yes. Is it available for all services on Click-N-Ship? Yes, except for Global Express Guaranteed. Online Change of Address How do I find this service? Online Change of Address is featured online at www.usps.com/moversguide. Is there a charge to change my address online? Yes. We charge a $1.00 processing fee. When you enter your credit card number and billing address, we electronically verify that information with the bank that issued your credit card. The $1.00 processing fee pays for this verification service, which helps us verify your address and to provide a secure online transaction. If you prefer not to pay the $1.00 processing fee, you will be offered the option to print and mail a change-of-address order. How long will it take before I get mail at my new address? After you have notified the Postal Service of your change of address, it could take several days for mail to begin arriving at your new address. There are several factors to consider, such as: The date you requested the Postal Service begin forwarding your mail. The distance of your new address from your old address. When you notified the Postal Service of your move. Will I still receive confirmation of my address change in the mail? Yes. You will receive all of the official documentation as if you went in person to change your address at the Post Office. The Postal Service will promptly mail a Move Validation Letter to the address you are leaving. For your privacy, it will not mention your new mail forwarding address. You will also receive a Confirmation Notification Letter or a Welcome Kit in the mail 7–10 days after your online change. Please retain this official change-of-address confirmation page for your records as local agencies and resources may require it for proof of your move. 77
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Postal Bulletin 22200 - February 15, 2007 - USPS.com® - About

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