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To do or not to do,<br />

that is the question<br />

The dilemma over whether to outsource back office activities remains as pointed as ever.<br />

David Bailey, managing partner at Augentius Fund Administration explores the issues.<br />

With higher levels of regulation, increasing demands from LPs and<br />

greater needs for transparency, the GPs world is getting more and<br />

more complex. More often than not GP groups, particularly new<br />

GPs, do not have the capabilities to meet and service all the specific<br />

demands being made of them. GPs are expert in identifying portfolio<br />

companies, enhancing their value and then taking a profit. They are<br />

not necessarily expert in IFRS or US GAAP, putting in place disaster<br />

recovery technology and strategies or implementing accounting<br />

technology installations and updates.<br />

Similarly fund structures have become more complex and diverse.<br />

The reality is that life has got far more complex and, with impending<br />

legislation, is likely to get even more complex, i.e., the need to produce<br />

multiple GAAP accounts plus the need for compliance with the AIFM<br />

and the regular production of NAV calculations.<br />

In recent years more and more GPs have turned to <strong>special</strong>ised private<br />

equity fund <strong>admin</strong>istrators to provide a professional and expert service<br />

to their fund. Initially only located in offshore locations, the private<br />

equity fund <strong>admin</strong>istration business has come ‘onshore’ over the last<br />

10 years and now provides full service to GPs across a wide range of<br />

domiciles. With <strong>admin</strong>istrators expanding their global spread it is now<br />

possible to appoint one <strong>admin</strong>istrator to deal with all the entities in<br />

a multi-jurisdictional fund/structure thus streamlining processing and<br />

reducing costs elsewhere.<br />

Fund <strong>admin</strong>istrators whether they are servicing onshore or offshore<br />

structures generally deal with all aspects of the ‘back office’ work of<br />

the fund. This includes:<br />

• Operational reviews of fund documentation<br />

• Design and setting up of all drawdown/distribution notices;<br />

quarterly and annual accounts in the ‘look and feel’ of each GP<br />

group. Everything should be tailored to each individual manager –<br />

the use of a fund <strong>admin</strong>istrator should not lead to ‘standardization’<br />

if this is not appropriate<br />

• Carrying out all limited partner due diligence to include AML and<br />

KYC checks as appropriate along with ongoing annual checks<br />

• Maintenance of all accounting/financial records to include regular<br />

reconciliation of bank accounts with financial records<br />

• Generation and distribution of all call letters to cover costs/deals<br />

and monitoring for receipt of cash from all LPs<br />

• Payment of all expenses in accordance with instructions from<br />

the GP<br />

• Calculation and payment of all management fees on a quarterly<br />

basis – or as per the agreement<br />

• Modeling and systemisation of carry distribution and subsequent<br />

calculation and payment of carry once payable<br />

• Calculation and payment of all distribution monies, taking into<br />

account all ‘opt-outs’<br />

• Preparation and distribution of quarterly/periodic investor<br />

reporting to all LPs to include individual capital statements for<br />

each LP<br />

• Preparation of annual audited accounts, management of the audit<br />

process and subsequent distribution to individual LPs<br />

The quality of staff and systems are the key components that<br />

determine the quality of service provided by any <strong>admin</strong>istrator. Given<br />

the nature of the complexity of the structures involved it is imperative<br />

the funds are serviced on a day to day basis by properly qualified staff,<br />

who understand private equity structures and the processes involved.<br />

A service level agreement (tailored to the individual needs of the fund<br />

and client) should be put in place and actual performance should be<br />

monitored against the SLA on a regular basis. Given the pressures from<br />

LPs it is imperative that all reporting is delivered within all promised<br />

deadlines. LPs do actually monitor who delivers what and when – and<br />

late delivery may mean a reluctance to re-up in future funds.<br />

But people change from time to time and it is important that any<br />

<strong>admin</strong>istrator has sophisticated technology to aid LP reporting and to<br />

ensure both the integrity and security of data. Without proper systems<br />

(which does not include Excel!!), the opportunity to automate many of<br />

the processes will be lost and errors will be made. Again, this can only<br />

create problems and the potential for criticism from LPs. In addition<br />

proper disaster recovery facilities must be in place – it’s a regulatory<br />

requirement.<br />

It goes without saying that ‘you get what you pay for’. Some<br />

<strong>admin</strong>istrators will provide a cheap service, using lower quality staff,<br />

minimal technology and inflexible service levels. Others provide a hitech<br />

environment ensuring the integrity of data and use fully qualified<br />

professional staff providing a tailor-made solution. Each GP will<br />

determine the solution that suits them best but they should be aware<br />

of the cheap solutions – economy in the first instance can give rise to<br />

higher costs in the future if errors are made or data lost. In any event<br />

the cost of a professional <strong>admin</strong>istrator (which is generally paid for out<br />

of the fund) is rarely little more than a few basis points. A small price to<br />

pay for complete piece of mind.<br />

January 2011 <strong>BVCA</strong> Briefing 9

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