6110 Hand-Held Computer User's Guide - Intermec

6110 Hand-Held Computer 

USER’S GUIDE 

" " " " " " " " " " " " " " " " " " " " " " " " " " " " 

PN: 961-028-102 

Revision F 

August 2000

" NOTICE This publication contains information proprietary to Intermec Technologies Corporation. 

It is being supplied to you with the express understanding that the information 

contained herein is for the benefit of the contracting party only, and may not 

be copied, distributed, or displayed to third parties without the express written 

consent of Intermec Technologies Corporation, and shall be returned to Intermec 

Technologies Corporation upon written request. If a purchase, license, or nondisclosure 

agreement has been executed, the terms of that agreement shall govern this 

document. 

This publication is furnished for information only, and the information in it is 

subject to change without notice. Although every effort has been made to provide 

complete and accurate information, Intermec Technologies Corporation assumes no 

responsibility or liability for any errors or inaccuracies that may appear in this 

document. 

Disclaimer of Warranties. The sample source code included in this document is 

presented for reference only. The code does not necessarily represent complete, 

tested programs. The code is provided “AS IS WITH ALL FAULTS.” ALL 

WARRANTIES ARE EXPRESSLY DISCLAIMED, INCLUDING THE 

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A 

PARTICULAR PURPOSE. 

We welcome your comments concerning this publication. Although every effort has 

been made to keep it free of errors, some may occur. When reporting a specific 

problem, please describe it briefly and include the book title and part number, as 

well as the paragraph or figure number and the page number. 

Send your comments to: 

Intermec Technologies Corporation 

Publications Department 

550 Second Street SE 

Cedar Rapids, IA 52401 

INTERMEC, NORAND, PEN*KEY, PEN*VIEW, ROUTE-COMMANDER, and 

BEVERAGE ROUTEBOOK are registered trademarks and NOR*WARE and 

RAPIDREP are trademarks of Intermec Technologies Corporation. 

© 1998 Intermec Technologies Corporation. All rights reserved. 

Acknowledgments 

Alexander is a registered trademark of Alexander Manufacturing Co. 

Ethernet is a trademark of Xerox Corporation. 

Microclean II is a registered trademark of Foresight International. 

Microsoft, MS, and MS-DOS, and Windows, are registered trademarks and Visual 

Basic for Windows, and Windows for Pen are trademarks of Microsoft Corporation. 

SanDisk is a trademark of SanDisk Corporation

CONTENTS 

" " " " " " " " " " " " " " " " " " " " " " " " " " " " 

SECTION 1 

General Information 

About This User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 

Hand-Held Computer Description . . . . . . . . . . . . . . . . . . . . . 1-2 

Hand-Held Computer Keyboard . . . . . . . . . . . . . . . . . . . 1-4 

Hand-Held Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 

[Gold] (Shift) Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 

[I/O] Suspend and Resume Key . . . . . . . . . . . . . . . . . . . . 1-10 

Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 

Resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 

Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 

Radio Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 

Integrated Scanner Pod . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 

Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 

Magnetic Stripe Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 

Serial Pod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Global Systems for Mobile Communication (GSM) 

1-15 

with Subscriber Identity Module (SIM) . . . . . . . . . 1-16 

Hand-Held Computer Specifications . . . . . . . . . . . . . . . . . . . 

1-17 

6110 Hand-Held Computer User’s Guide i

CONTENTS 

SECTION 2 

Operation 

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 

Rechargeable Battery Label . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 

Installing the Main Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 

Charging The Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 

In Your Hand-Held Computer . . . . . . . . . . . . . . . . . . . . . 2-4 

In External Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 

Removing the Main Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 

Measuring Battery Pack Capacity . . . . . . . . . . . . . . . . . . . . . 2-9 

Backup Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 

Backup Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 

Using PC Cards to Load Your Programs . . . . . . . . . . . . . . . 2-11 

Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 

Booting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 

BIOS Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 

Installing PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 

Removing PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 

Installing a Modem Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 

Using the Magnetic Stripe Reader (MSR) . . . . . . . . . . . . . . 2-16 

Installing the Subscriber Identity Module (SIM) . . . . . . . . 2-17 

SECTION 3 

Routine Care and Maintenance 

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 

Low Battery Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 

Cleaning Your Hand-Held Computer . . . . . . . . . . . . . . . . . . 3-2 

Case and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 

Docking Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 

SECTION 4 

Troubleshooting 

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 

Repair Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

4-6 

ii 6110 Hand-Held Computer User’s Guide

APPENDIX A 

Connector Pin-Outs 

CONTENTS 

8-Pin Docking Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 

RJ-45 Phone Jack Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 

APPENDIX B 

PEN*KEY Utilities Program 

Entry Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 

Pop-Up Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 

Drop-Down Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 

Alphanumeric Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3 

Title Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4 

Language Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5 

Communications Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6 

Option 1 BEGIN COMM SESSION . . . . . . . . . . . . . . . . B-7 

Option 2 COMM SETTING . . . . . . . . . . . . . . . . . . . . . . . B-17 

Option 3 UNIT ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-21 

Option 4 NETWORK PARAMETERS . . . . . . . . . . . . . . B-21 

Option 4 MODEM PARAMETERS . . . . . . . . . . . . . . . . . B-23 

Option 5 NETWORK INTERFACE . . . . . . . . . . . . . . . . B-27 

Option 5 PHONE NUMBER . . . . . . . . . . . . . . . . . . . . . . B-28 

Option 9 ADVANCED UTILITIES . . . . . . . . . . . . . . . . . B-29 

FIGURES 

Figure 1-1 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 

Figure 1-2 Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 

Figure 1-3 16-Key Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 

Figure 1-4 PC Card Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 

Figure 1-5 PC Card Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 

Figure 1-6 Integrated Scanner Pod . . . . . . . . . . . . . . . . . . . . 1-12 

Figure 1-7 Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 

Figure 1-8 Magnetic Stripe Reader . . . . . . . . . . . . . . . . . . . . 1-14 

Figure 1-9 Serial Pod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 

Figure 1-10 GSM with SIM card . . . . . . . . . . . . . . . . . . . . . . 1-16 

Figure 2-1 Installing Main Battery Pack . . . . . . . . . . . . . . . 2-3 

Figure 2-2 Power Status LED . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 

Figure 2-3 Multipack Charger . . . . . . . . . . . . . . . . . . . . . . . . 

2-6 

6110 Hand-Held Computer User’s Guide iii

CONTENTS 

Figure 2-4 Single Pack Charger . . . . . . . . . . . . . . . . . . . . . . . 2-7 

Figure 2-5 SPAN Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 

Figure 2-6 Removing the Main Battery Pack . . . . . . . . . . . 2-8 

Figure 2-7 Main Battery Pack Underside View 

Showing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 

Figure 2-8 Accessing the PC Card Slots . . . . . . . . . . . . . . . . 2-12 

Figure 2-9 Individual PC Card Slot Ejector Buttons . . . . . 2-13 

Figure 2-10 Installing Modem Card . . . . . . . . . . . . . . . . . . 2-14 

Figure 2-11 Installing Modem Cable . . . . . . . . . . . . . . . . . . 2-15 

Figure 2-12 Using the Magnetic Stripe Reader . . . . . . . . . 2-16 

Figure 2-13 Removing SIM Socket Cover . . . . . . . . . . . . . . 2-17 

Figure 2-14 Installing SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 

Figure A-1 Docking Connector Pin-Outs . . . . . . . . . . . . . . . A-2 

Figure A-2 Phone Jack Pin-Outs . . . . . . . . . . . . . . . . . . . . . . A-3 

TABLES 

Table 4-1 Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 4-2 

GLOSSARY 

INDEX 

iv 6110 Hand-Held Computer User’s Guide

Section 1 


" " " " " " " " " " " " " " " " " " " " " " " " " " " " 

About This User’s Guide 

Section 1 

Contains general information about the components of your 

Intermec 6110 Hand-Held Computer. This includes telling 

you how the user guide is organized, a summary of the sections, 

and the specifications for your hand-held computer. 

Section 2 

Tells you how to prepare for using your computer. 

Section 3 

Contains routine maintenance information for your computer. 

Routine maintenance includes recharging the main battery 

pack, and cleaning the computer. 

Section 4 

Steps you through some procedures to use when troubleshooting 

your computer. This section does not contain all 

troubleshooting that can be done by an authorized Customer 

Support Specialist, but does contain information to aid 

you in determining the level of assistance you may need. 

6110 Hand-Held Computer User’s Guide 1-1


Appendix A 

1-2 6110 Hand-Held Computer User’s Guide 

SECTION 1 

Contains the pin-outs for the external connectors of your 

hand-held computer. This section is not usually needed for 

day-to-day tasks but more to provide technical assistance 

for interfacing with other manufacturer’s products. 

Appendix B 

Contains the Utilities Program screens. This is system level 

information for your system administration people when 

defining and setting parameters to support your application. 

Hand-Held Computer Description 

Hand-held computers are used in the mobile systems marketplace 

to perform a wide variety of tasks. This hand-held 

computer provides features and benefits that include: 

" Fast data processing 

" Large data and program storage 

" Touch screen display 

" Signature capture 

Additionally, your computer has the ability to use: 

" PC (Personal Computer) cards 

" Internal modem with PC card size and format 

The following descriptions will familiarize you with the 

name, function, and locations of the main computer components. 

Figure 1-1, and Figure 1-2, on pages 1-3, show you 

the location for your hand-held computer key components.

SECTION 1 General Information 

DC Power Jack 

Infrared (IrDA) 

Lens 

Speaker 

Slot 

Figure 1-1 

Front View 

Figure 1-2 

Back View 

Touch Screen 

Stylus 

Keypad 

Optional External 

RF Jack 

Docking Connector 

Battery Pack 

Battery Pack Latch 

Magnetic 

Strip Reader 

(optional) 

PC Card Door 

RJ-45 Jack (optional) 

External Antenna Jack or 

DEX Connector (optional) 



Power Status LED 

Scanning Status LED 

I/O (Suspend/Resume) Key 

Tab Key 

BkSp (Back Space) Key 

GOLD (Shift Key) 

Hand-Held Computer Keyboard 


SECTION 1 

The hand-held computer provides a 16 key keyboard. All 

keys with the exception of the I/O key are programmable for 

individual functions. Figure 1-3 details the basic keyboard 

layout. 

ESC (Escape) Key 

Figure 1-3 

16-Key Keyboard 

Numeric Keys 

ENTER Key


Display 

This hand-held computer offers an easy to read Liquid 

Crystal Display (LCD) with touch screen. The display 

shows status messages, keyed-in entries, customer or product 

lists, calculations, and prompts for responses. The touch 

screen can be used with a stylus, or your finger to choose 

functions, record signatures, or enter data. 

Adjusting the contrast setting for the display is done by 

pressing the gold Shift key and tap either the 1 (increase) or 

2 (decrease) key until you achieve the desired level. Of 

course, this will depend on if these keys have not been programmed 

for other functions. 

Backlight 

Your hand-held computer display and keyboard comes 

equipped with a backlight. Backlighting provides a great 

benefit in dark conditions. 

Backlighting does, however, reduce battery life, therefore, 

turn off the backlight when done using. 

To turn the backlight on, press the gold Shift key and the 3 

key. To turn the backlight off, press gold Shift and the 3 key 

again. The amount of time the backlight stays on before 

shutting itself off is set and controlled through the Configuration 

Program. 

Battery 

" NOTE: It is important to charge your hand-held computer for at least 14 

hours before you use it the first time. This ensures that both the 

backup battery and the main battery pack are fully charged. 

This hand-held computer uses a 1500 mA hour lithium ion 

rechargeable main battery pack. Your hand-held computer 

can check battery capacity by various methods. One, the 

battery pack has four LEDs that will display remaining ca- 




SECTION 1 

pacity when two of the contacts are touched at the same 

time. More on this in Section 2 on page 2-9. A second method 

is to use a software fuel gauge based on the APM 1.1 

specification. 

If your hand-held computer goes into a shutdown mode because 

of low battery condition, data is protected by the 

backup battery. Your computer contains two 100 mA hour 

vanadium lithium backup batteries. The backup battery 

charges itself from the main pack or a charging source so it 

is constantly ready to take over data protection. 

This user’s guide will occasionally use the term “cycles” 

when presenting rechargeable battery instructions. Cycles, 

are the number of times the rechargeable battery pack can 

be charged and discharged during the life of battery. The 

Lithium Ion rechargeable battery design, used in the main 

pack, should give you approximately 500 cycles of use. 

There are no guarantees on this number because it depends 

greatly on how the battery pack is used and cared for. 

Memory 

Three types of memory are available with this computer: 

" Main Memory DRAM 

" Flash ROM 

" PC Cards 

Main Memory 

Standard main memory DRAM configuration is 8 megabytes 

(MB), this can be extended to 16, or 32 MBs. Main 

memory was ordered at the time your unit was purchased. 

You are able to upgrade to a larger memory size by having a 

new memory board installed at your Customer Support 

Center. 

The main memory is protected by the backup battery during 

low main battery conditions or when the main battery 

pack is removed.


Flash ROM 

Flash ROM stores the BIOS and BIOS extensions for your 

hand-held computer. 

PC Cards 

Different brands of PC cards can be used in your hand-held 

computer. Memory cards are available in a variety of sizes 

and types. Check with your Sales Representative or System 

Engineer for specific options. 

Your computer is equipped with three PC card slots. These 

slots can be used with memory cards for storage of data, 

much like a floppy disk drive on a PC. These slots can also 

be used for modems, radios, hard drives, and other options 

as they become available. 

Two of the PC card slots are version 2.0 Type II and the 

other slot is an ATA card slot. Type III cards can be 

installed but you sacrifice slot space. The ATA and two PC 

slots have card guides, but the empty bay on top does not. 

There is no blockage between any of the slots, so any pair of 

Type II bays can accommodate a Type III card. 

EXAMPLE: A Type III ATA hard drive card can be installed in the ATA slot, but it 

takes up the PC slot B bay space. A Type III PC card installed in slot 

B takes up slot B and A; and a Type III PC card installed in slot A 

takes up slot A and the empty bay. 




Figure 1-4 

PC Card Slots 

Empty Bay 

Slot A (typically 

used for a radio 

card) 

SECTION 1 

Slot B (typically 

used for a modem 

card 

Slot C (typically 

used for a hard 

drive card or a 

SanDisk flash 

ATA card)


Slot A 

Slot B 

Slot C 

Flashdisk or hard drive card 

Slot C 

Modem card 

Slot B 

Figure 1-5 

PC Card Slots 

Radio card 

Slot A 

When a card is installed, the top label of the card faces upward 

(per the orientation shown in Figure 1-5). Slot C (ATA 

slot) must always have a mass storage device to serve as 

the system disk (C:). This can be a SanDisk flash memory 

card or a rotating hard disk drive. The system will not operate 

without this disk present. 




SECTION 1 

Slots A and B are true PC card slots, and can accommodate 

a variety of pc cards such as modems, radios, or additional 

mass storage. 

A special factory installed option involves a serial interface 

radio card (example: Motorola Series 500 Radio) for use in 

slot A. This type of card does not have PC interface, therefore, 

it cannot be inserted all the way into the connector at 

the back of the bay. A special bracket holds the card in 

place, and the serial interface is attached via a flex cable. 

" NOTE: Section 2 page 2-11 shows you how to install the PC cards. 

[Gold] (Shift) Key 

Hold down and press desired gold (shifted) key functions. 

Continue to hold down the [GOLD] key for each shifted key 

stroke you wish to make. 

[I/O] Suspend and Resume Key 

In order to conserve power your hand-held computer may 

automatically suspend when there has been no activity for 

a set period of time. This time is determined by the configuration 

program. 

To force a suspend, press the key defined as the suspend 

key and hold the key down for three seconds. To resume operation, 

press the [I/O] key. Additionally, pressing the release 

button on the battery pack door forces a suspend. This 

protects against losing data when removing the battery 

pack.


Serial Ports 

" Optional DB9 pod 

" Optional RS-232 subset through the DEX connector. 

" Optional RS-232 through RJ-45 jack in top of 

computer. 

" IrDA partial serial port through IR lens. 

Resetting 

In the rare event that your hand-held computer fails to respond 

to your input, it may be necessary to “reset.” To reset 

press the Gold (shift), Ctrl, Alt keys at the same time, hold 

the keys down for three seconds, and your computer will 

reboot. 

Options and Accessories 

Radio Card 

Your hand-held computer can be ordered with a radio card. 

Using a radio card allows you to operate in a mobile environment 

and have real-time interaction with a host computer. 

The radio card slides into either PC card slot A or B (see 

page 2-11 for installation and location detail). 



Integrated Scanner Pod 


SECTION 1 

WARNING: Do not point the scanner at someone’s eyes or look directly into 

it when scanning. 

AVERTISSEMENT: Ne regardez pas la fenêtre du scanner lorsque vous effectuez une 

scannérisation. Ne pointez jamais le rayon laser vers les yeux de 

quelqu’un. 

Figure 1-6 

Integrated Scanner Pod 

Laser Scanner Lens 

Scanner Trigger 

Integrated Laser 

Scanner Housing


Power Jack (for connecting to 

the wall charger or cigar lighter 

adapter) 

IrDA Port 

Port Replicator 

Slide the Port Replicator onto the computer as shown in 

Figure 1-7. 

Keyboard Connector 

Figure 1-7 


Serial Port 

RF Antenna Connector 



Magnetic Stripe Reader 


SECTION 1 

The Magnetic Stripe Reader (MSR) is an optional attachment 

for your hand-held computer. Your MSR reads credit, 

charge, and debit (for example, ATM) cards. 

Figure 1-8 

Magnetic Stripe Reader 

Magnetic Stripe Reader


Serial Pod 

The serial pod provides a standard 9-pin serial port on a 

standard D-sub connector. As a software configuration option, 

+5 volts of power can be provided on pin 9 (the Ring 

pin). This option powers external devices such as tethered 

scanners. 

Figure 1-9 

Serial Pod 

9-pin D-sub Serial Port Connector 

RJ-45 Jack 

External Antenna Jack or 

DEX Connector 




SECTION 1 

Global Systems for Mobile 

Communication (GSM) with 

Subscriber Identity Module (SIM) 

Allowing access to the SIM allows you to change service 

providers and not have to send your unit in for reprogramming. 

Radio Antenna 

Figure 1-10 

GSM with SIM card 

SIM Cover 

SIM Socket 

SIM


Hand-Held Computer Specifications 

Size: 8.1 inches (20.57 cm) long 

Temperature: 

4.3 inches (10.92 cm) wide 

2.2 inches (5.59 cm) tall 

Operating: 14 to +122_F (--10 to +50_C) 

Storage: --22 to +158_F (--30 to +70_C) 

Weight: 1 lb. 12 oz. (793.79 g) with battery 

Humidity: 5 to 95% noncondensing 

Static 

Protection: 15 kV (noncontact) 8 kV (contact) 

Power source: 

Main battery: 7.2 V, 1500 mA hour lithium ion battery pack (standard) 

Backup battery: Two 3V, 100 mA hour vanadium lithium battery (standard) 

Charging rate: 

32 to 140 °F: 

(0 to +60_C) 

Communication: 

Fast charge (fully charge 2.5 hours; 

95% fully charged 1.5 hours ) 

Interface: RS-232, RS-485, and Infrared 

Protocol: Norand Proprietary Communications Protocol (NPCP), 

Xmodem, Ymodem, IrDA 



System Components: 

FLASH: 512K FLASH array (standard) 

RAM: 8 Megabytes (standard) 

16, and 32 Megabytes (optional) 

Operating 

System: 

Win 95 


SECTION 1 

Card Options: One ATA PC card slot for system disk (Type II or Type III 

card); plus two PC card slots (two Type II cards, or one Type 

II and one Type III card) 

Processor: 99 MHz AMD Élan SC400 

Display: 

Type: Quarter size VGA LCD, CGA Controller, with Backlight 

Size: 240 (wide) by 320 (long) pixel, portrait orientation, panning 

enables viewing of a full 640 x 480 window.

Section 2 

Operation 

" " " " " " " " " " " " " " " " " " " " " " " " " " " " 

Introduction 

Getting Started 

This section tells you how to: 

" Install the main battery pack 

" “Power-up” your hand-held computer 

" Install PC cards 

" Connect to peripheral devices 

Unpack your Intermec 6110 Hand-Held Computer and inspect 

it for signs of physical damage from shipment or storage. 

When you start using your hand-held computer or any time 

that all power has been completely removed, you are “cold 

booting” your hand-held computer. The method you use depends 

on your application. 

For example you may download (transfer from the host 

computer to your hand-held computer) the application and 

data into your computer. Or, you may use PC cards to load 

the application and data. 

Depending on the method you are using, the result will be 

the same but the steps you go through may vary from the 

way this user’s guide presents the material. 


Operation 

Rechargeable Battery Label 


SECTION 2 

Lithium ION rechargeable batteries must be recycled. This 

is the label that appears on the battery pack. 

317-206-001 

9742 

Made in Japan 

CAUTION: Burn hazard, 

Do Not Disassemble, 

Heat Above 212°F, 

Or Incinerate. 

6110 TERMINAL 

BATTERY PACK 

WARNING: The lithium ion battery can explode if replaced incorrectly. 

Replace the battery with a similar kind. 

AVERTISSEMENT: La batterie au lithium peut exploser si elle est replacée de manière 

incorrecte. Elle ne doit être remplacée que par une batterie identique ou 

similaire. 

WARNING: The lithium battery can explode if placed incorrectly in the 

charger. 

AVERTISSEMENT: Les batteries au lithium peuvent exploser ou prendre feu si elles 

sont trop chargées à cause d’une mauvaise installation de la station 

d’accueil.

SECTION 2 Operation 

Installing the Main Battery 

" NOTE: Your computer is shipped with uncharged batteries for safety reasons. 

Refer to Figure 2-1 to show how to install the battery pack in 

your computer. Charge your computer for 14 hours before using it 

the first time. This will ensure that both the main and backup batteries 

are fully charged. 

1. With the gold battery pack contacts facing into the 

battery compartment place the curved portion of the 

pack in the bottom of the compartment. 

2. Press down on the battery pack until it snaps into 

place. As you press down on the battery pack you 

should hear three clicks before the pack is completely 

seated into place. 

" NOTE: After the initial charging of 14 hours, the normal charge time for the 

main battery pack is 2-1/2 hours. 

3 

Figure 2-1 

Installing Main Battery Pack 

1 

2 

6110 Hand-Held Computer User’s Guide 2-3 

1

Operation 

Charging The Batteries 


SECTION 2 

Charging your battery pack can be done either in your 

hand-held computer or in a charger. The following devices 

provide charge to the batteries while they are connected to 

your computer: 

In Your Hand-Held Computer 

" AC adapter 

" Auto adapter 

" Single dock 

" Multidock 

" Vehicle dock 

The multidock, single dock, and vehicle dock installation 

and instructions are contained in a separate publication 

6100 Series Dock Installation Instructions PN:962-020-003.



Charging Status: 

Blinking Red indicates low battery status 

Continuous Red indicates charging in process 

Continuous Green indicates charging complete 

Blinking Green indicates computer is in standby mode 

Off indicates normal operation 

Figure 2-2 



Operation 

Fuse 

Power Cord Connector 

In External Source 


SECTION 2 

When your battery pack is placed in a multipack or single 

pack charger, the dock will indicate the charge state (red = 

charging; green = fully charged; blinking red = bad battery 

or bad connection). Figure 2-3 shows a multipack charger 

and Figure 2-4 shows a single pack charger. 

Battery Pack Compartments (8) 

Figure 2-3 

Multipack Charger 

Charge Indicator LED (one per compartment)


Power Cord 

Charge Indicator LED 

Battery Pack 

Contacts 

Charge Indicator LED 

Figure 2-4 

Single Pack Charger 

Figure 2-5 

SPAN Charger 

Battery Pack Compartment 

Battery Pack 

Contacts 

Battery Pack Compartment 


Operation 

Removing the Main Battery 


SECTION 2 

The following steps on pages 2-8 and 2-9, detail how to 

remove the main battery, check how much power the battery 

contains, and replace the battery pack. 

" NOTE: If you are using Windows 95, ensure that you shut down that operation 

before removing the battery pack. Otherwise, your computer will 

treat this as a crash. 

1. Press and hold down on the Release Button (see 

Figure 2-6, Figure 2-7 and pages 2-8, and 2-9, for 

battery compartment details). This causes your computer 

to go into a suspend mode and makes sure you 

do not lose your data. 

2. Slide the Battery Latch towards the release button 

and remove the battery. 

1 1 

Battery Latch 

Battery Pack 

Figure 2-6 

Removing the Main Battery Pack 

1 

2 

3


Measuring Battery Pack Capacity 

= LED on 

= LED off 

2 

1. Touch finger across first two contacts 

2. Capacity is displayed from right to left. 

The higher the capacity the more LEDs light. 

one LED = less than 25% capacity; 

two LEDs = 25 -50% capacity; 

three LEDs = 50 -75% capacity; 

four LEDs = more than 75% 

Figure 2-7 

Main Battery Pack Underside View Showing Contacts 

6110 Hand-Held Computer User’s Guide 2-9 

1

Operation 

Backup Battery 


SECTION 2 

This hand-held computer comes with two 100 mA hour vanadium 

lithium backup batteries. These batteries provide 

protection of your data when the main battery is removed 

from the hand-held computer or when the main battery 

goes into a low battery condition. The backup battery will 

not, nor is it intended to, run your application with the 

main battery pack run down or removed from your computer. 

A fully charged backup battery will provide protection for 

maintaining data approximately 2 days with the main battery 

removed or completely run down. 

The backup battery is not user replaceable. To have your 

backup battery replaced, send it in to the Customer Service 

Center nearest you. Whenever you send in your hand-held 

computer for service, include a description of what you 

would like to have done. 

Backup Battery Life 

The backup battery is rechargeable and will recharge every 

time it needs it from either an external charging source or 

the main battery pack. If completely run down it will take 

at least 14 hours to completely recharge the backup battery. 

A frequently run down main battery will not keep the backup 

battery fully charged. 

The backup battery should last approximately 2000 discharge 

and recharge cycles if deep discharged, maintains 

data for 16 hours if your unit has 32 MBs of RAM, and provides 

service for about 5 years before it needs to be replaced. 

If your hand-held computer alerts you that the 

backup battery needs to be replaced, send it in to the Customer 

Service Center for replacement.


Using PC Cards to Load Your Programs 

Drives 

" Drive C:, ATA drive in slot closest to the display 

Booting 

In order to boot your hand-held computer format on an ATA 

PC card with the system files and put it into the slot closest 

to the display (Drive C:) 

For complete details on creating a “boot” card, refer to the 

instructions in the PEN*KEY R Model 6110 Series Hand- 

Held Computer Programmer ’s Reference Guide PN: 

977-054-001. 

BIOS Update 

To update the BIOS stored in the flash (6.EXE), obtain the 

latest from the Intermec web site and execute the BIOS Reflash 

Program. 

Installing PC Cards 

1. Lift the PC card door tab and flip open. 

2. Slide the cards in one of the slots. 


Operation 


Figure 2-8 

Accessing the PC Card Slots 

1 

PC Card Slot Door 

1 2 

SECTION 2 

Slot Door Open 

Individual Card Slots


Removing PC Cards 

Individual Slot 

Ejector Buttons 

The PC card compartment contains ejector buttons for removing 

the cards from the slots (see Figure 2-9 for location). 

The bottom slot also has a plastic latch called an ATA latch, 

which retains the card in the slot. This latch must be 

pressed before you can remove the card from the slot. The 

latch is to prevent the card which contains the Operating 

System from being removed accidentally. 

Figure 2-9 

Individual PC Card Slot Ejector Buttons 

ATA Latch 

Press in on the ejector button to release and eject the card. 

The button will eject the card far enough so you can pull it 

the rest of the way with your fingers. 


Operation 

Installing a Modem Card 


SECTION 2 

The modem card can go into either the top or middle slot 

(with your computer in the position shown in Figure 2-10. 

However, it you are also going to use a radio card, install 

the modem card in the middle slot (B). 

To install: 

1. Lift the PC card door tab and flip open (see 

Figure 2-8). 

2. Slide the modem card into slot B (see Figure 2-10). 

Figure 2-10 

Installing Modem Card 

Modem card shown partially 

installed in Slot B


3. Push the modem card all the way into the slot. 

4. Line up the modem cable to the connector on the modem 

card and push into place (see Figure 2-11). 

Figure 2-11 

Installing Modem Cable 

Modem Card Connector 

Modem Cable 


Operation 


SECTION 2 

Using the Magnetic Stripe Reader (MSR) 

" To use the card reader simply sweep the card through 

the reader, in either direction (with the magnetic strip 

on the bottom of the card). 

Figure 2-12 

Using the Magnetic Stripe Reader


Installing the Subscriber Identity Module 

(SIM) 

Phillips Screw 

(use #0 bit) 

1. Remove the SIM cover from the hand-held computer. 

Figure 2-13 

Removing SIM Socket Cover 

Tamper Proof Driver 

(p/n 901 -136 -001) 

Tamper Proof Screw 


Operation 

1 

2. Cut away the SIM from the plastic card. 


SECTION 2 

3. Open the SIM socket by sliding the sleeve forward and 

swinging upward. 

4. Insert the SIM into the sleeve. Close and secure by 

swinging it down and sliding the sleeve back to lock 

into place. 

5. Reattach the cover. 

SIM on cutaway plastic 

card 

Figure 2-14 

Installing SIM 

SIM 

2 

SIM Socket Sleeve

Section 3 


" " " " " " " " " " " " " " " " " " " " " " " " " " " " 

Introduction 

Your Intermec 6110 Hand-Held Computer is designed to 

withstand normal use in harsh environments. Occasional 

maintenance is required to ensure trouble-free operation. 

The procedures in this section should help keep your handheld 

computer in good working condition. 

Maintenance procedures included in this section provides 

instructions on identifying low battery conditions, and 

cleaning your computer. 

Low Battery Indication 

If you attempt to turn your hand-held computer on and it 

does not respond, this usually means the battery is run 

down. Just to be sure, insert your computer in a dock or 

other charging device, turn it ON, and see if it responds. If 

it does, follow the instructions for Charging Your Battery 

Pack beginning on page 2-4. If it does not respond when 

inserted in the charging source, another problem could exist. 

Refer to the Troubleshooting section for solutions. 



Cleaning Your Hand-Held Computer 


SECTION 3 

Periodic cleaning helps maintain the appearance and reliability 

of your hand-held computer. When cleaning your 

computer, inspect the keyboard, covers, display, connectors, 

and peripheral products for obvious signs of damage or 

wear. 

B CAUTION: Do not use any abrasive cleaning compounds, ketonic solvents 

(acetone or ketone) or aromatic solvents (toluene or xylene) to 

clean any part of your computer. These solutions will cause 

permanent damage. 

Never pour cleaners directly on the display or the case. 

Instead put the cleanser on a soft cloth and gently wipe the 

case. 

Case and Display 

We recommend cleaning the exterior of your hand-held computer 

using a soft cloth dampened with MICRO-CLEAN II 

cleanser, made by Foresight International, Inc. 4887 F 

Street, Omaha, NE 68127-0205. 

Docking Connectors 

If docking connector contacts become dirty or tarnished, 

clean them with a cotton swab dipped in alcohol. It may 

also be necessary to lightly burnish them with a pencil eraser.

Section 4 


" " " " " " " " " " " " " " " " " " " " " " " " " " " " 

Introduction 

Should you encounter difficulties in routine operation, 

printing, or communications, there are a few things you 

may be able to do to correct the problem. 

" Refer to your applications (software user) manual for 

printing and telecommunication procedures. 

" Ensure that electrical and mechanical connections are 

secure and undamaged. 



Troubleshooting Chart 


SECTION 4 

This Troubleshooting table lists conditions you might see 

and offers some basic remedies: 

Table 4-1 

Basic Troubleshooting 

Condition Solution 

Low Battery Recharge the main battery pack. 

Bad TCOM 1. Review and retry communications 

procedures. 

Does Not 

Respond To 

Power 

Hand-Held 

Computer Will 

Not Turn ON 

When The [I/O] 

Key Is Pressed 

As The Battery 

Pack Ages It Is 

Losing Capacity 

and Fewer LEDs 

are lighting. 

Battery Does Not 

Light Any Of The 

LEDs 

2. Check cable connections. 

Check to ensure that the dock is 

plugged in and hand-held computer 

is making good contact. 

1. Ensure that there is a main 

battery in the computer. 

2. The battery door may not be closed 

completely. 

3. The main battery may be low and 

need recharging. 

Lithium Ion batteries will lose half of 

their available capacity after about 

500 cycles (use and recharge = 1 

cycle). Therefore, a fully charged 

battery pack will show fewer than 

four lit LEDs, this is normal. Either 

replace the battery pack or plan your 

charging needs accordingly, and note 

that the capacity will continue to 

decrease with each cycle. 

1. Charge battery pack then recheck. 

2. Replace battery pack if needed.

SECTION 4 Troubleshooting 

Table 4-1 (continued) 





Not Turn ON 

When Inserted In 

A Printer 

The Power 

Status LED 

Starts Blinking 

The Charger 

Status LED 

Starts Blinking 

The printer may be running off 

battery power. The printer does not 

charge the battery in your computer 

when it is running off battery power 

itself. 

The Power Status LED on the front 

panel of your hand-held computer 

informs you of the status of your 

battery pack when it is connected to 

a charging device. The Power Status 

LED reads: 

Off when in a normal operating 

mode; 

Blinking red when the battery is low; 

Continuous red when charging; 

Continuous green when done 

charging; 

Blinking green when in a standby 

mode; 

The Charger Status LED on the 

external charging device, used for 

charging the battery packs, informs 

you of the status of the battery pack. 

The Charging Status LED reads: 

Continuous red for charging; 

Continuous green when done 

charging; 

Blinking red when there is a bad 

connection. Lift the pack out and 

reseat. If it still blinks call Customer 

Service. 









Not Power Up, 

Screen is Blank, 

RS-485 Network 

Does Not Work 



Not Turn ON 

When Placed In 

A Dock 


Computer Shuts 

Down During 

Operation 


Computer Turns 

OFF When You 

Open the Battery 

Door 

SECTION 4 

1. Main and Backup Battery are 

Critically Low. 

2. Ensure that your computer has 

been on a charger for at least five 

minutes, then remove from the dock 

and preform the reset procedure. The 

display will then be active. 

3. Continue to charge your computer 

for at least 14 hours to ensure both 

the main and backup batteries are 

fully charged. After this initial 

charge, the normal time for the main 

battery pack to charge is about 2 1/2 

hours. 

1. Ensure the dock is plugged in. 

2. Ensure that there is a main 

battery in your hand-held computer. 

3. Ensure the battery door is 

completely closed. 

1. You may have hit the battery door 

latch, this will cause your computer 

to suspend. Check the latch. 

2. You may have a very low battery, 

try recharging the battery. 

This is the correct operation, the unit 

shuts down to conserve energy and 

save data.

SECTION 4 Troubleshooting 





Computer Does 

Not Turn OFF 


Computer 

Displays A Bad 

TCOM Message 


Computer Takes 

A Long Time To 

Boot Up After A 

Reset 

1. May not turn OFF when it is 

connected to a charging device. 

2. May not turn OFF when it is 

processing data. 

If either of these conditions continues 

for a long period of time, contact our 

support personnel as this will run 

down the batteries. 

1. Ensure that full contact is made in 

the dock, try reseating computer in 

dock. 

2. Ensure there is a good connection 

between the dock and the host. 

Normal time is between 30--45 

seconds. If longer than this, may 

need to contact our support 

personnel. 

If these basic solutions do not solve your problem, there 

could be a number of reasons. Additional things to do are: 

" Refer to the software documentation written for your 

application. This documentation contains troubleshooting 

information. 

" Contact the Customer Support Specialist at your Customer 

Service Center. Your regional Customer Service 

Center is fully staffed and equipped to repair your 

hand-held computer. Customer Support Center addresses 

and telephone numbers are printed on a Product 

Service Information card. This document is packed 

with all our products. 



Repair Service 


SECTION 4 

Be sure to carefully pack the unit and include a description 

of the problem and the measures you took to correct it. 

If possible, include any printout (if applicable) or write 

down displayed error messages to illustrate the problem.

Appendix A 


" " " " " " " " " " " " " " " " " " " " " " " " " " " " 

6110 Hand-Held Computer User’s Guide A-1


8-Pin Docking Connector 

Pin Signal Function 

A-2 6110 Hand-Held Computer User’s Guide 

1 

2 

3 

4 

5 

6 

7 

8 

BCLK 

12.0 Volts 

GND 

BDAT 

TXD 

RXD 

RTS 

CTS 

Battery Clock 

Power 

Ground 

Battery Data 

Transmit for Serial Port 

Receive for Serial Port 

Ready To Send for serial port 

Clear To Send for serial port 

Figure A-1 

Docking Connector Pin-Outs 

7 

8 

5 

6 

3 

APPENDIX A 

4 

1 

2

APPENDIX A Connector Pin-Outs 

RJ-45 Phone Jack Pin-Outs 

J1 

Receptacle 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

GND 

DCD 

RXD 

TXD 

DTR 

PWR 

DSR 

RTS 

CTS 

RI 

Figure A-2 

Phone Jack Pin-Outs 

6110 Hand-Held Computer User’s Guide A-3 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

J2 

Phone Jack


A-4 6110 Hand-Held Computer User’s Guide 

APPENDIX A

Appendix B 

PEN*KEY R Utilities Program 

" " " " " " " " " " " " " " " " " " " " " " " " " " " " 

Entry Point 

Screen Title 

Pop-Up Menus 

The PEN*KEY R Utilities Program provides basic functions 

required to prepare your Hand-Held Computers for use. 

PEN*KEY UTILITIES 

PSROMOC Vx.xx 

COPYRIGHT 1994--1999 

INTERMEC 

TECHNOLOGIES 

CORPORATION. 

ALL RIGHTS RESERVED 

[ENT]CONTINUE 

This screen appears after cold-booting the computer. 

Key Description 

" Screen Title: (dark bar at the top) contains the 

application name, such as “PEN*KEY UTILITIES”, 

and the specific screen name, such as “MODEM 

PARAMETERS.” 

" Key Description: (dark bar at the bottom) contains 

“action” keys. Movement keys, such as arrows, are not 

shown. 

Pop-Up menus appear after a menu option. Press the number 

of an option you want to select; or press theYorB 

6110 Hand-Held Computer User’s Guide B-1


Drop-Down Lists 

B-2 6110 Hand-Held Computer User’s Guide 

CHANGE UNIT ID 

UNIT ID 2233233 

WORKGROUP 

6200IPL 

[F4]RESET FACTORY 

[ESC]QUIT 

APPENDIX B 

keys to scroll through the list and press the [ENT] key to 

enter. Select one option each time. 

Press the [ESC] key to exit a pop-up menu. 

1. NETWORK. . . 

2. MODEM/DIRECT 

3. ACCESSORY CARD 

4. HANDHELD 

5. REMOTE OPS 

6. INTERSERVER 

Drop-down lists provide suboptions for a pop-up menu. 

Press the number of a suboption, or press theYorBkeys 

to scroll through the list and press the [ENT] key to enter. 

Select one suboption each time. 

Press the [ESC] key to exit a drop-down list.

APPENDIX B PEN*KEY R Utilities Program 

Alphanumeric Fields 

NETWORK PARAMETERS 

SERVER NAME 

I.U.N. INCORPORATED 

SERVER IP ADDRESS 

123.123.123.123 

CLIENT IP ADDRESS 

123.123.123.123 

ROUTER 

0. 0. 0. 0 

SUBNET MASK 

0. 0. 0. 0 

[ESC]QUIT 

If your computer has a numeric keyboard, enter alphanumeric 

data by pressing theAand"keys to scroll back and 

forth through the set of alphanumeric characters. After a 

character is selected, press the [ENT] key to enter that 

character. Press [ENT] again to move to the next field. 

If your computer has an alphanumeric keyboard, press the 

characters, then press the [ENT] key to move to the next 

field. 

Press [ENT] to save the entries and exit the menu. Press 

the [ESC] key to exit without saving the entries. 



Title Screen 


APPENDIX B 

When you reboot or reset your computer, the Title Screen 

appears: 


PSROMOC Vx.xx 

COPYRIGHT 1994--1999 

INTERMEC 

TECHNOLOGIES 

CORPORATION. 

ALL RIGHTS RESERVED 

[ENT]CONTINUE 

Press the [ENT] key to continue.


Language Selection 

" NOTE: The PEN*KEY Utilities Program checks files for available language 

options. If no language resource files exist, you do not see this 

menu. 

If your application requires non-English languages, the 

Language Selection menu appears. English is the first option, 

followed by up to nine additional options: 


LANGUAGE SELECTION 

1. ENGLISH 

2. 

3. 

4. 

5. 

6. 

7. 

8. 

9. 

0. 

[ESC]QUIT 

Press the number of a language, or press theYorBkeys 

to scroll through the list, then press the [ENT] key to enter. 

Press the [ESC] key to exit this menu. 



Communications Menu 

" NOTE: The default is the NPCP RS-485 communication. 


APPENDIX B 

" NOTE: If your computer does not support any of the features listed, the following 

pop-up menu appears. Press the [ENT] key to continue: 

COMMUNICATIONS 

FEATURE 

NOT SUPPORTED 

[ENT]CONTINUE 

The “Communications Menu” appears after the “Title 

Screen:” 



1. BEGIN COMM SESSION 

2. COMM SETTING 

NRINET 

3. UNIT ID 

4. NETWORK PARAMETERS 

SERVER NAME 


0.0.0.0 

ROUTER 

0.0.0.0 

SUBNET MASK 

0.0.0.0 

9. ADVANCED UTILITIES 

[ESC]QUIT


Option 1 BEGIN COMM SESSION 

If you select Option 1, the computer repeats communications 

until successful or you press the [ESC] key. 

" NOTE: If you press the [ESC] key, this verification window appears: 

ARE YOU SURE YOU 

WANT TO STOP 


NOW? 

[ENT]STOP 

[ESC]RESUME 

" NOTE: This window may not appear immediately. For most communication 

settings, a session cannot be interrupted once it has started, so the 

[ESC] key is not processed until the next session is attempted. 




APPENDIX B 

BEGIN COMM SESSION with NETWORK 

If you select the communications option and Option 2. 

COMM SETTINGS is set to NETWORK, this “Communication 

Status” menu appears: 



COMM SETTINGS: 

NRINET 

SERVER NAME 


0.0.0.0 

ROUTER 

0.0.0.0 

SIGNING ON 

STATUS: 20 

[ESC]STOP COMM 

While SIGNING ON is onscreen, STATUS: may appear 

with the status of the attempted connection. Refer to 

Session Status on page B-12 for meaning. 

Following a successful session, PEN*KEY Utilities executes 

the downloaded application. If the necessary program files 

are not found, this message window appears: 

MISSING SYSTEM 

FILES 

[ENT]CONTINUE


If the session is unsuccessful, LAST SESSION appears with 

the failure status, such as “T803.” 




NRINET 

SERVER NAME 


0.0.0.0 

ROUTER 

0.0.0.0 

SIGNING ON 

STATUS: 20 

LAST SESSION T803 

INVALID HOST NAME 

OR IP ADDRESS 





APPENDIX B 

BEGIN COMM SESSION with MODEM/DIRECT 


COMM SETTINGS is set to MODEM/DIRECT, this “Communication 





MODEM/DIRECT 

MODEM TYPE 

NM2400/NM2400A 

PROTOCOL BPS FMT 

TTY 2400 8N1 

AUTO ANSWER 

ESC 

CONFIGURING 

LAST SESSION: T289 

NO RESPONSE FROM 

MODEM 


" NOTE: The computer may stay at the “CONFIGURING” screen for about 20 

seconds if a modem is not detected. 

If the session is unsuccessful, LAST SESSION appears with 

the failure status, such as “T289.”


BEGIN COMM SESSION with ACCESSORY CARD 


COMM SETTINGS is set to ACCESSORY CARD, the 

system attempts to execute the application from a PC card. 

If the “MISSING SYSTEM FILES” message appears, press 

the [ENT] key to continue. 

BEGIN COMM SESSION with INTERSERVER 


COMM SETTINGS is set to INTERSERVER, this “Communication 


Transfer: 

Press the [ESC] key to exit this screen. 




APPENDIX B 

Session Status 

The first single character code (“T”) is the session status, 

which applies to all COMM SETTINGS. There are five statuses 

possible: 

" “G” Good session 

" “T” Unexpected end of transmission 

" “H” Incorrect file header encountered 

" “F” File error encountered 

" “L” Telecommunications aborted before first file 

header received 

The three digit number (“289”) indicates the specific protocol 

error. These error codes apply when COMM SETTINGS 

is set to NPCP RS-485 or NPCP RS-232: 

“0” No error 

“1” MININET.EXE not installed 

“6” User aborted communications by pressing 

[ESC] 

“11” Invalid parameter specified in control file 

" NOTE: The following values indicate an error returned by MININET.EXE. 

100 is added to the error returned by MININET.EXE to avoid conflict 

with other defined errors. 

“101” Illegal buffer length 

“103” Invalid command 

“105” Command timed out 

“106” Message incomplete 

“108” Illegal local session number 

“109” No resource available 

“110” Session closed 

“111” Command canceled 

“113” Duplicate name in local name table 

“114” Name table is full 

“115” Name is deregistered, command complete 

“117” Local session table full 

“118” Session open rejected


“119” Invalid name number 

“120” No answer 

“121” Name not found 

“122” Name in use on remote adapter 

“123” Name deleted 

“124” Session ended abnormally 

“125” Name conflict 

“126” Incompatible remote device 

“133” Network interface is busy 

“134” Too many commands outstanding 

“135” Invalid LAN adapter number 

“136” Command completed while cancel occurring 

“138” Command not valid to cancel 

“164”-“179” Unusual network condition 

“180”-“354” Adapter malfunction 

These error codes apply when COMM SETTINGS is set to 

MODEM/DIRECT and PROTOCOL is set to TTY: 


“6” [ESC] key pressed, aborting communications 

“11” Invalid parameter specified in control file 

“23” End of transmission 

“101” Line lost 

“102” Parity error 

“103” Character gap too long 

“104” Data loss 

“105” Excessive NAKs (negative acknowledgements) 

“106” Block count error 

“107” Block check error 

“108” Block framing error 

“109” Control character error 

“2xx” Modem error 

“xx” Hayes response code, or code defined by 

program: 

“03” No carrier 

“04” Command not recognized 

“06” No dial tone 

“07” Dialed number is busy 




APPENDIX B 

“08” No answer 

“86” Error sending command to 

modem 

“87” Expected numeric response not 

numeric 

“88” Invalid response format 

“89” No significant response from 

modem 

“97” COM port disabled by system 

due to low battery or removal of 

PC card modem. 

“98” Unrecognized English response 

“99” Memory allocation error 

" NOTE: For response codes not listed above, if you purchased this modem 

from the Norand Mobile Systems Division of Intermec Technologies 

Corporation, contact Customer Response Center at 800-755-5505 

(U.S.A. or Canada) or 425-356-1799. 

If this modem is not from the Norand Mobile Systems Division, contact 

your modem supplier. 


NOVELL NETWARE: 



[ESC] key. 

“100” Connection to host failed. Verify network 

connection, verify that PENKEY login name 

exists on host. 

“101” Could not access include file. Verify existence 

of include file on host. 

“102” Could not allocate needed memory.



NRINET: 



[ESC] key. 

“800” PC TCP/IP kernel is missing. 

“801” Invalid client IP address. Make sure the entry 

for CLIENT IP ADDRESS is correct, or make 

sure the DHCP server is running. 

“802” Invalid Service or Service Type, or invalid port 

number. 

“803” Invalid host name or IP Address. Make sure 

the entry for SERVER NAME is correct, and 

that the server is running. 

“804” Could not create socket. Check all cables and 

network connections. 

“806” Block sent was incomplete or block received 

was incomplete. 

“807” Client and server negotiation failed. 

“808” Server specified an unsupported block size. 

“809” Invalid buffer pointer. 

“810” All server connections are already in use. Try 

again later. 

“811” Timeout while sending data. Connection to 

remote machine dropped. Make sure the host 

is still running, and check all cables and 


“812” Timeout while receiving data. Connection to 

remote machine dropped. Make sure the host 

is still running, and check all cables and 


“813” An attempt to send data to the server failed 

due to a closed connection. Ensure the server 

is still running, check all cables and network 

connections. 

“814” An attempt to receive data from the server 

failed due to a closed connection. Ensure the 




APPENDIX B 

server is still running, check all cables and 


“815” Could not access the network attach 

information. 

“816” An error occurred reading the network attach 

information. 

“817” Server did not respond to the connect request. 

Ensure the server is still running, check all 

cables and network connections. 

“818” An error occurred reading the TCP/IP kernel 

information. 

“935” Operation would block. 

“939” Destination address required. 

“940” Message too long. 

“948” Address already in use. 

“950” Network is down. 

“951” Network is unreachable. 

“952” Network dropped connection or reset. 

“954” Connection reset by peer. 

“955” No buffer space available. 

“960” Connection timed out. 

“961” Connection refused. 

“962” Too many levels of symbolic links. 

“963” File name is too long. 

“964” Host is down. 

“965” Host is unreachable. 

“966” Directory not empty.



TFTP: 

“0” No error. 

“1” PSROB0C.EXE could not be loaded. 


[ESC] key. 

“100” TCP/IP kernel is missing. 

“101” Invalid client IP address. Ensure the entry for 

CLIENT IP ADDRESS is correct or ensure the 

DHCP server is running. 

“201” TFTP.EXE failed. 

“202” TFTP.EXE not found. 

“203” Unknown server. 

“204” Remote file name is invalid. 

“205” Local file name is invalid. 

“206” File not found on server. 

“207” Timeout. 

Option 2 COMM SETTING 

If you select this option, the “Communications Settings” 

drop-down list appears: 

1. NETWORK. . . 

2. MODEM/DIRECT 

3. ACCESSORY CARD 

4. HANDHELD 

5. REMOTE OPS 

6. INTERSERVER 

Press the number of a communications settings, or press 

theYorBkeys to scroll through the list, then press the 

[ENT] key to enter. 




APPENDIX B 

Suboption 1 NETWORK 

If you select this suboption, a drop-down list appears with 

various networks: 

1. NPCP RS485 

2. NPCP RS232 

3. NRINET 

4. TFTP 

5. NOVELL NETWARE 

Press the number of a network or press theYorBkeys to 

scroll through the list, then press the [ENT] key to enter. 

The computer returns to the “Communications Menu” with 

the selected network assigned to Option 2. COMM 

SETTING. See a sample menu on page B-6. 

Press the [ESC] key to exit this drop-down list. The computer 

takes you to the “Communications Menu.”


Suboption 2 MODEM/DIRECT 

If you select this suboption, the computer returns to the 

Communications Menu with the MODEM/DIRECT option 

assigned to Option 2. COMM SETTING: 





MODEM/DIRECT 

3. UNIT ID 

4. MODEM PARAMETERS 

MODEM TYPE 

NM2400/NM2400A 

PROTOCOL BPS FMT 

TTY 2400 8N1 

AUTO ANSWER 

ESC 

5. PHONE NUMBER 

9...131369282 





APPENDIX B 

Suboption 3 ACCESSORY CARD 

Suboption 6 INTERSERVER 

If you select either of these suboptions, the computer returns 

to the Communications Menu with ACCESSORY 

CARD or INTERSERVER assigned to Option 2. COMM 

SETTING. 





ACCESSORY CARD 

3. UNIT ID 


Suboption 4 HANDHELD 

Suboption 5 REMOTE OPS 

These suboptions are not supported at this time.


Option 3 UNIT ID 

If you select this option, the “Change Unit ID” pop-up menu 

appears: 

CHANGE UNIT ID 

UNIT ID 2233233 

WORKGROUP 

6200IPL 

[F4]RESET FACTORY 

[ESC]QUIT 

Enter up to eight characters to change the Unit ID. Use the 

[←SP] key to backspace and use the [CLR] to restore the 

previous ID. Press the [ENT] key to save the new ID and 

return to the “Communications Settings” menu. Press the 

[F4] key to reset the ID to factory default. Press [ESC] to 

exit this pop-up menu. 

Option 4 NETWORK PARAMETERS 

Network Parameters appears as Option 4 when Option 2. 

COMM SETTINGS is set to one of these three NETWORK 

options: NRINET, TFTP, or NOVELL NETWARE. 




APPENDIX B 

NETWORK PARAMETERS with NRINET or TFTP 

If you select this option and Option 2. COMM SETTINGS 

is set to NRINET or TFTP, this “Network Parameters” popup 

menu appears: 

NETWORK PARAMETERS 

SERVER NAME 

SERVER IP ADDRESS 

0. 0. 0. 0 


0. 0. 0. 0 

ROUTER 

0. 

SUBNET MASK 

0. 0. 0 

0. 

[ESC]QUIT 

0. 0. 0 

If you have an alphanumeric keyboard, press the characters 

to the host name, then press the [ENT] key to save the 

entry and move to the next field. 

If you have a numeric keyboard, use theAand"keys to 

scroll back and forth through the given set of alphanumeric 

characters. After a character is selected, press the [ENT] 

key to enter that character. Press [ENT] again to move to 

the next field. Press theYorBkeys to move between 

fields. 

Press [ENT] to save the entries and exit the “Network Parameters” 

menu. Press the [ESC] key to exit without saving 

the entries.


NETWORK PARAMETERS with NOVELL NETWARE 

If you select this option and Option 2. COMM SETTINGS 

is set to NOVELL NETWARE, this frame type drop-down 

list appears: 

1. 802.2 

2. ETHERNET II 

3. 802.3 RAW 

4. 802.2 W/ SNAP 

Press the number of a frame type, or press theYorBkeys 

to scroll through the list and press the [ENT] key to enter. 

Press the [ESC] key to exit this drop-down list without 

changing the frame type. 

Option 4 MODEM PARAMETERS 

Modem Parameters appears as Option 4 when Option 2. 

COMM SETTINGS is set to MODEM/DIRECT. 

If you select this option, the “Modem Parameters” pop-up 

menu appears. 

MODEM PARAMETERS 

1. MODEM TYPE 

NM2400/NM2400A 

2. PROTOCOL TTY 

3. BPS RATE 2400 

4. DATA FORMAT 8N1 

5. AUTO ANSWER ESC 

[ESC]DONE 

Press the number of a modem parameters option, or press 

theYorBkeys to scroll through the list, then press the 

[ENT] button to enter. 

Suboption 1 MODEM TYPE 

If you select this suboption, a drop-down list appears with 

supported modem types. Press theYorBkeys to scroll 

through the list, then press the [ENT] button to enter. 




APPENDIX B 

" If you select drop-option OTHER EXTERNAL or 

OTHER INTERNAL, the “Modem Init String” pop-up 

menu appears: 

MODEM INIT STRING 

ATE0V0Q0&M0&S1&C1& 

D2&R/QX0L1 

[F2]TEST STRING 

[ENT]O ESC]QUIT 

a. Enter the initialization string of the modem you are 

using. Refer to your modem’s reference manual for 

information. 

" NOTE: UseAand"keys on numeric keyboards to scroll the alphanumeric 

character set. 

" NOTE: If you leave this menu blank, a string is not saved. 

b. Press the [ENT] key to enter the string or press 

[ESC] to exit this pop-up menu.


" NOTE: Testing the modem initialization string is optional. 

" To test the modem string, do the following: 

a. Press the [F2] key. The computer replies with 

“PLEASE WAIT” and tests the string: 



D2&R/QX0L1 

PLEASE WAIT . . . 


[ENT]OK [ESC]QUIT 

Momentarily, the computer displays the modem’s 

response: 



D2&R/QX0L1 

RESULT: 97 



" NOTE: Zero indicates the modem was successfully configured. Any other 

value indicates an error. See page B-13 for a list of modem errors. 

If you purchased this modem from the Norand Mobile Systems Division, 

contact Customer Response Center at 800-755-5505 (U.S.A. or 

Canada) or 425-356-1799. 

If this modem is not from the Norand Mobile Systems Division, contact 

your modem supplier. 

b. Press the [ENT] key to update the modem 

initialization string. The computer returns to the 

“Modem Parameters” pop-up menu with OTHER 

EXTERNAL or OTHER INTERNAL assigned. 




APPENDIX B 

Suboption 2 PROTOCOL 

If you select this suboption, a drop-down list of available 

protocols appears: 

1. TTY 

" NOTE: TTY is the only protocol currently supported. 

Press the number of a protocol, or press theYorBkeys to 

scroll through the list, then press the [ENT] key to enter. 

The computer returns to the “Modem Parameters” pop-up 

menu with the selected protocol assigned. 

Press the [ESC] key to exit this drop-down list. 

Suboption 3 BPS RATE 

If you select this suboption, the BPS Rate drop-down list 

appears with various bits per second (BPS) rates: 

1. 1200 

2. 2400 

3. 4800 

4. 9600 

5. 19200 

6. 38400 

7. 57600 

8. 115200 

Press the number of a BPS rate, or press theYorBkeys 

to scroll through the list, then press the [ENT] key to enter. 

The computer returns to the “Modem Parameters” pop-up 

menu with the selected BPS rate assigned. 

Press the [ESC] key to exit this drop-down list.


Suboption 4 DATA FORMAT 

If you select this suboption, the “Data Format” drop-down 

list appears: 

1. 8N1 

2. 7E1 

Press the number of a data format, or press theYorB 

keys to scroll through the list, then press the [ENT] key to 

enter. The computer returns to the “Modem Parameters” 

pop-up menu with the selected data format assigned. 

Press the [ESC] key to exit this drop-down list. 

Suboption 5 AUTO ANSWER 

This suboption is not supported at this time. 

Option 5 NETWORK INTERFACE 

“Network Interface” appears as Option 5 when Option 2. 

COMM SETTINGS is set to NRINET, TFTP, or NOVELL 

NETWARE. 

If you select this option, the “Network Interface” drop-down 

list appears: 

1. ETHERNET 

2. RS485 

Press the number of a network interface, or press theYor 

B keys to scroll through the list, then press the [ENT] key 

to enter. The computer returns to the “Communications” 

menu with the selected network interface assigned. 



Option 5 PHONE NUMBER 


APPENDIX B 

Phone Number appears as Option 5 when Option 2. COMM 

SETTINGS is set to MODEM/DIRECT. 

If you select this option, the “Phone Number” pop-up menu 

appears: 

PHONE NUMBER 

9...13193693282 

[ . ]DIALING PAUSE 


Enter up to 16 characters. Use the [←SP] key to backspace; 

use the [CLR] to reset to the previous phone number, 

and press [.] to insert a dialing pause command (“,”). 

Press the [ENT] key to save the new phone number and 

return to the “Communications Settings” menu. 

Press the [ESC] key to exit this pop-up menu.


Option 9 ADVANCED UTILITIES 

If you select this option, the “Advanced Utilities” menu appears: 


ADVANCED UTILITIES 

1. SET DATE/TIME 

2. BATTERY STATUS 

Press the number of an advanced utility option, or press the 

Y orBkeys to scroll through the list, then press the [ENT] 

key to enter. 

" NOTE: Suboption 4 FORMAT RAM CARD appears only if the 

FORMAT.COM program is in the PATH. 




APPENDIX B 

Suboption 1 SET DATE/TIME 

If you select this suboption, the “Set Date/Time” pop-up 

menu appears: 

SET DATE/TIME 

DATE: 01/20/80 

TIME: 23:12:04 

[ESC]QUIT 

Enter numbers for the month, day, year (1980--2079), hour, 

minute, and second (up to 23:59:59). Press the [ENT] key 

after each entry. An incorrect entry causes the computer to 

default to the initial number. Press the [ESC] key to exit 

this pop-up menu.

Glossary 

" " " " " " " " " " " " " " " " " " " " " " " " " " " " 

6100 

API 

A generic term for the 61XX members of the PEN*KEY ® 

Hand-Held Computer products. 

Application Program Interface. 

Application (ADK) 

Computer program used for a particular kind of work. This 

term is used interchangeably with “program.” 

ASYNC 

ATA Card 

Auto Panning 

Baud Rate 

Asynchronous communications. A method of transmitting 

data using an external clocking source (the transmitted 

characters are preceded by a start bit and followed by a 

stop bit). 

A credit-card-sized device, which has been specially 

designed to meet the needs of small computers, and can be 

inserted and removed from a PC Card slot. In the 

PEN*KEY products, it is generally a flash storage card, 

modem, radio, etc. (See also: Flash Card, SanDisk, 

Spinning Media, or Hardcard) 

The Auto Panning mode causes the display driver to 

automatically pan, so the active window remains displayed 

inside the viewport. (See also: Pan Border) 

The speed at which information can be transferred. 

6110 Series Hand-Held Computer User’s Guide Glossary-1

GLOSSARY 

BISYNC (BInary SYNChronous communications) 

A method of transmitting data in which the transmission of 

a character is marked by a drop or rise in the signal. An 

IBM defined, byte-controlled communications protocol, 

using control characters and synchronized transmission of 

binary coded data. 

Boot Default Drive 

The drive from which the computer will boot. By default, it 

is the flash drive D: but another drive (RAM drive or card 

slot) may be selected. 

Bootable ATA 

Bus (network) 

Button 

CD 

CD 

Channel 

The ability to run the CONFIG.SYS and AUTOEXEC.BAT 

from an ATA card. In some older versions of flash, the 

CONFIG.SYS from the flash drive had to be run to load the 

drivers for the ATA card. With Bootable ATA the 

CONFIG.SYS and AUTOEXEC.BAT are run from the ATA 

card without loading any drivers. 

The main (multiple access) network cable or line that 

connects network stations. Also refers to a network topology 

of multiple stations communicating directly with the same 

cable with terminators at both ends, like an Ethernet or 

token bus. 

An object that can be clicked, selected, or unselected in your 

windows. Usually an event tree is attached to a button so 

that when it is clicked, an action is performed. 

Carrier detect. 

Compact disk, a removable read-only storage medium. 

Refers to a logical data channel. A port may contain one or 

more channels. Data for any given wireless station is 

Glossary-2 6110 Series Hand-Held Computer User’s Guide

Click 

GLOSSARY 

contiguous on a channel. Each of the remote ports on a 

controller may contain up to three channels apiece. 

Press the primary mouse button to select an object on the 

screen with the pointer. Unless reversed for left-handed 

operation, the left mouse button is the primary button and 

the right mouse button is the secondary button. (See also: 

Right Click) 

CMOS (Complementary Metal Oxide Semiconductor) 

1. Usually refers to the system configuration and real-time 

clock information, which is often stored in CMOS memory. 

2. The construction method for a type of low-power 

computer chip. 

Controller 

CPU 

The communication control element of the NORAND ® radio 

data network. Controls the timing and flow of data 

messages between the host computer and the radio 

terminals. 

Central Processing Unit. 

CRC (Customer Response Center) 

The Norand Mobile Systems Division of Intermec 

Technologies Corporation CRC (technical support), 

telephone # 1-800-755-7705. 

Email: crc@norand.com If you want to Email a problem 

or question to the CRC be sure to include the following 

information in your message: 

Your name 

The company name 

The company address 

Phone # and Email address where you or the customer can 

be contacted 

Problem description / Question (be specific) 


GLOSSARY 

Default Drive 

Dock 

Also if the equipment was purchased through a VAR please 

include the VAR information 

See Boot Default Drive. 

A device in which one or more hand-held computers may be 

placed for charging and communication. 

DOS (Disk Operating System) 

A program or set of programs that tells a disk-based 

computer system to schedule and supervise work, manage 

computer resources, and operate and control its peripheral 

devices. 

Double-Click 

Download 

Press the primary mouse button twice quickly to select an 

object with the pointer. Primary is usually the left button. 

The transmission of data from a host computer to a mobile 

computer. 

DSD (Direct Store Delivery) 

That section of the grocery industry dealing with products 

delivered from a supplier directly to a store, rather than to 

some intermediate warehouse or distributor. DSD offers 

retailers reduced overhead expenses, but carries as a cost a 

loss of inventory control. 

DSR (Data Set Ready) 

An RS-232 modem interface control signal (sent from the 

modem to the DTE on pin 6) that indicates the modem is 

connected to the telephone circuit. 

DTE (Data Terminal Equipment) 

The devices in a category that includes terminals and 

computers. Also refers to the interface to users’ equipment 

as opposed to the DCE interface to the network. 


GLOSSARY 

DTR (Data Terminal Ready) 

An RS-232 modem interface control signal (sent from the 

DTE to the modem on pin 20) that indicates the DTE is 

ready for data transmission and requests the modem be 

connected to the circuit. 

EAN (European Article Numbering) (Bar Code Symbology) 

European Article Numbering Code. A bar code symbology 

similar to the UPC symbology except that EAN contains 13 

characters and uses the first two to identify a country. 

EBCDIC (Extended Binary Coded Decimal Interchange Code) 

An 8-bit character code scheme used in IBM environments. 

EDI (Electronic Data Interchange) 

Specifically EDI Standards. The EDI Standards are a 

collective group of standards of different industries used for 

exchanging data between computers. All EDI Standards 

share certain basic concepts for formatting data. There are 

EDI standards covering transportation, warehousing, 

grocery retail, general merchandise retail, general business, 

and other industries. 

EEPROM 

Electrically Erasable Programmable Read Only Memory. 

EIA (Electronics Industries Association) 

A United States trade organization that issues its own 

standards and contributes to ASNI. Best known for its 

development RS-232 and the building wiring standard, 568. 

Membership includes US manufacturers. 

EOF (End Of File) 

A constant following the last data in a file that signals its 

end. 

EOT 

Ethernet 

End Of Transmission or End Of Tape. 

A general term indicating both 802.3 and DIX Ethernet 

(also called Ethernet 2.0). See also: 802.3 


GLOSSARY 

ETX (End Of Text) 

A control character used to indicate the conclusion of a 

message. 

Flash 

Flash Card 

A technology for nonvolatile memory storage. A special type 

of EEPROM that can be erased and reprogrammed. 

A memory storage PC Card that meets the ATA standard. 

(See also: ATA Card, SanDisk, Spinning Media, or 

Hardcard) 

FSK (Frequency Shift Keying) 

A method of frequency modulation in which a binary “1” is 

sent as one frequency and a “0” as another frequency. Used 

in modems operating at 1200 bps or slower. 

FTP (File Transfer Protocol) 

One of the protocols typically included as part of the TCP/IP 

suite of protocols supported in most implementations of 

TCP/IP. FTP is a TCP/IP-based protocol for transferring 

files between different systems. 

Function 

A collection of declarations and statements returning a 

value that can be called by name. 

Function Prototype 

A function declaration that includes a list of names and 

types of formal parameters in the parentheses following the 

function name. 

Gateway (GW) (SNMP) 

In current usage, “gateway” and “application gateway” 

refer to translating systems that convert data traveling 

from one environment to another. 

GPS (Global Positioning System) 

The Global Positioning System (GPS) is a satellite based 

positioning and navigation system that provides precise 

position, velocity, and time information. 


GLOSSARY 

GUI (Graphical User Interface) 

Provides a graphical representation of the environment 

which results in a simpler way to detect problem areas. 

Also promotes uniformity in operating management 

applications, which means greater management 

productivity. An example is Network Manager from SUN 

Microsystems. 

GUI/PM 

Hardcard 

Heap (ADK) 

Graphical User Interface / Presentation Manager. 

A spinning media, or PC Card hard drive that plugs into a 

PC Card slot. (See also: ATA Card, Flash Card, SanDisk, or 

Spinning Media) 

An area of memory set aside for dynamic allocation by a 

program. 

HHC (Hand-Held Computer) 

A generic acronym for a NORAND Hand-Held Computer, 

including the 4000 Series (43XX, 44XX, 4500) and the 

PEN*KEY or 6000 Series (61XX, 62XX, 63XX, 6400, 65XX, 

66XX). 

Also the trademark of another company. 

HHC Remote Port 

An ADCCP, TTY, or NPCP port which can connect to HHC 

or remote controllers. Data channels on HHC ports are 

multiplexed onto the host port. 

Hop 

Host 

Used in vector distance routing. A hop equals one data link. 

A path to the final destination on a net is a series of hops 

away from the origin. 

A customer’s host computer. 

A computer that provides services directly to users, such as 

the user’s computer. In TCP/IP, an IP addressed device. 


GLOSSARY 

Host Address 

Host Computer 

A large computer that serves many users, such as a 

minicomputer or mainframe. 

The part of an internet address that designates which node 

on the (sub)network is being addressed. Also called host 

number. 

A large computer that serves many users, such as a PC, 

minicomputer, or mainframe. 

Host Controller 

A 4980 Controller that is functioning as a host to a 

secondary controller. 

Host Port (com4980) 

A port that can connect to a host or a 4980 Network 

Controller. 

Host System (com4980) 

The Unix system that the COM4980 Package runs on. 

Hot Swap 

I/0 Key 

Icon 

Remove and insert a PC Card without rebooting the unit. 

The power suspend or resume switch on the 6100 Computer 

— not the same as the reset button. Suspends or resumes 

operation depending on the current state of the computer. 

A symbol on the computer desktop that graphically 

represents the purpose or function of an application or file. 

IFL Card (Initial Flash Load) 

An SRAM card that installs the flash contents on most 

PEN*KEY systems. 

InfraRed 

A method for short-range wireless data communication. 


internet 

Internet 

IR 

IrDA 

KB (Kilobyte) 

GLOSSARY 

While a network, “internet” usually refers to a collection of 

networks interconnected with routers. See also: network. 

(Note the capital “I”.) The world’s largest internet, 

including large national backbone nets (such as MILNET, 

NSFNET, and CREN) and many regional and local 

networks world-wide. The Internet uses the TCP/IP suite. 

Networks with only Email connectivity are not considered 

on the Internet. 

InfraRed. (see also: IrDA) 

A standard for InfraRed communications. An IrDA device 

creates a connection between two devices or a device and a 

network, without a physical connection, using signals 

transmitted in the infrared spectrum. 

One thousand bytes. 

LAN (Local Area Network) 

A group of network devices in which each device can 

communicate through a wired or wireless link. The wired 

link may have several segments joined by repeaters and 

bridges. The LAN is characterized by the relatively short 

distance it is designed to cover, a high speed of operation, 

and relatively low error rates. The geographic scope of 

LANs is limited to thousands of feet or closely-spaced 

building complexes. 

Laser (Light Amplification by Stimulated Emission of Radiation) 

A method of scanning that uses a coherent light consisting 

of one frequency with high density of energy. 

Layer 

A modular portion of a stacked protocol that consists of one 

or more semi-independent protocols. Each layer builds on 


GLOSSARY 

LCD 

the layer beneath it and feeds information to the protocols 

in the layers above it. TCP/IP has five layers of protocols, 

and OSI has seven. 

Liquid Crystal Display. 

LLC (Logical Link Control) 

The upper portion of the data link layer, defined in the 

IEEE 802.2 standard. The LLC layer represents a uniform 

interface to the user of the data link service, usually a 

network layer. 

Local Controller A controller which is directly connected to a host computer. 

A local controller uses either secondary ADCCP or ASYNC 

on its host port. 

Master Boot Card 

See IFL Card 

MB (Megabyte) 

One million bytes. 

Memory Cards See PC Card 

Modem 

A communication device that enables a computer to 

transmit information over a telephone line. 

Modem Baud Rate 

The speed of the modem connection. The higher the number 

the faster the rate. 

Modem Device Name 

The name of the communications port, for example: COM1, 

AUX2, HOST3, or DIGI4. 

Modem Settings 

The command strings required by your modem. 


GLOSSARY 

MQL (Multi-Quad Lockbox) 

Multi-quad lockboxes are used for ADCCP communications 

with 121/141 HHCs. 

MS-DOS (Microsoft Disk Operating System) 

A master control program for 16-bit, Intel-based system. 

One of the more common operating systems on PC systems. 

NAK (Negative Acknowledgement) 

Response to receipt of a corrupted packet of information. 

Native Mode (ADK) 

A command set for asynchronous communication. 

NORAND command set compatible among previous 

generations of NORAND RF equipment. 

Network 

A computer data communications system which 

interconnects computer systems at various sites. A network 

may include any combination of LANs, MANs, or WANs. 

See also: LAN, WAN, internet. 

(ADK) A computer network or terminals connected by 

means of (wires or radio transmissions) using software that 

enables them to exchange information. 

Network Address (SNMP) 

In TCP/IP, the network portion of an IP address. For a class 

A network, the network address is the first byte of the IP 

address. For a class B network, the network address is the 

first two bytes of the IP address. For a class C network, the 

network address is the first three bytes of the IP address. 

In each case, the remainder is the host address. In the 

Internet, assigned network addresses are globally unique. 

See also: Internet, IP address, subnet address, host 

address. 

In NetWare, the unique number assigned to each logical 

node of the network. 


GLOSSARY 

NMSD 

Norlib Tool Kit 

NORAND Mobile Systems Division of Intermec 

Technologies Corporation. 

A NORAND application tool kit for C/C++ programmers. 

DOS based. Includes a large C++ class library. Supports 

4000 Series Hand-Held Computers and 61XX, 62XX, 63XX, 

and 66XX PEN*KEY Computers 

NOS (Network Operating System) 

Provides many of the services that are distributed 

throughout the network to the various servers. Typically 

provides the following services: print, file and database, 

messaging, communication, and network management. 

NPCP (NORAND ® Portable Communications Protocol) 

NPCP, a NORAND proprietary protocol, provides session, 

network, and datalink services for NORAND HHCs in the 

NORAND LAN environment used with printers and data 

communications. 

NRINET 

NULL 

A NORAND protocol that transfers data over TCP/IP. 

A constant, valued at zero. 

Null Modem Baud Rate 

The speed of the modem connection. 

Null Modem Device Name 

The name of the communication port, for example, COM1, 

AUX2, HOST3, or DIGI4. 

OEM (Original Equipment Manufacturer) 

A term that identifies certain hardware vendors who 

produce PC hardware for a system built by another 

company. 

On Key 

This key is found on some units. It will not turn the unit 

“On” or “Off” but it will suspend/resume operation. 


Open Systems 

GLOSSARY 

Comprises protocols and components that meet standards 

set by industry-accepted governing bodies. The standards 

ensure that when new protocols and components are 

introduced into an existing system, they will meet the 

standards and be able to communicate with the existing 

system. The OSI model is the basis for a system to 

communicate with any other system. The model is a 

framework of standards that create protocol stacks and 

applications for networking applications. 

Open Wireless LAN Node 

Any access point or wireless station that connects to the 

network using the 900 MHz or synthesized UHF radio 

option. 

OS 

Pan Border 

Operating system. 

An invisible border that extends inward from the edges of 

the physical display, providing an easy means of panning. 

(See also: Auto Panning) 

PC (Personal Computer) 

1. A desktop computer developed by IBM or a clone based 

on the same architecture developed by a third party vendor. 

2. Sometimes used more generically to refer to other 

desktop systems, such as the Apple Macintosh. 3. The 

original IBM computer using an Intel 8088 CPU and an 

8-bit internal bus. 

PC Card 

A device that fits in the card slots of an Intermec or other 

computer. In some PEN*KEY computers, the smaller type 

II card occupies one slot, while a type III card blocks the 

second slot. The card may be used for data storage, modem, 

printer, wireless, or other purposes. 

Generally, PC Card is used in reference to devices, whereas 

PCMCIA is a reference to the standard. 


GLOSSARY 

PC Card Icon 

An icon located in the System Tray, which indicates a PC 

Card is plugged into the PC Card slot. (See also: System 

Tray) 

PCMCIA (Personal Computer Memory Card International 

Association) 

An industry group responsible for creation of the standard 

for devices (slightly larger than a credit card) for small 

computers, such as laptop and hand-held computers. 

Formerly, devices were referred to as PCMCIA cards, but 

are now generally referred to as PC Cards, while PCMCIA 

is a reference to the standard. 

PDU (Protocol Data Unit) (SNMP) 

An OSI term for “packet.” A data object exchanged by 

protocol machines (entities) within a given layer. In TCP/IP, 

it defines the type of SNMP message being sent. 

Pen 

Pend 

PEN*KEY 

An input device similar in usage to a mouse, but similar in 

appearance to a writing instrument. 

Wait for a particular response or event to occur. Used 

interchangeably with “wait.” 

A family of NORAND Hand-Held Computers, also known as 

the 6000 Series with touch screen capability. Examples 

include: 6100, 6110, 6210, 6300, 6350, 6400, 6500, and 

6600 Computers. 

PEN*KEY Tool Kits 

System-oriented programmer’s tool kits. The current tool 

kits support: 6100, 6200/6300 6400, 6600 Computers. 

PEN*KEY Utilities 

A program that provides the basic functions needed to 

prepare the PEN*KEY for use, including program load and 

data communications. 


PenRight 

Physical Port 

GLOSSARY 

A third party development environment that allows users 

to create DOS or Windows applications by dragging and 

dropping. You can visit their web site at: 

www.penright.com 

Equates to port connector. The 4980 Controller has four 

internal physical ports (“A”, “B”, “C”, and “D”). It also has 

six connectors (“A”, “B”, “C”, “D”, “LAN1”, and “LAN2”). 

Ports “B”, “C”, and “D” are permanently attached to the 

15-pin connectors labeled “B”, “C”, and “D” respectively on 

the back of the controller. Port “A” is attached to either the 

15-pin RS-232 connector labeled “A” or to both of the two 

9-pin RS-485 connectors labeled “LAN1” and “LAN2”. Port 

“A” is attached to the RS-485 connectors when it is 

configured as a LAN port, otherwise it is attached to the 

RS-232 connector labeled “A.” 

PING (Packet Internet Groper) 

A utility program that determines if a TCP/IP connection 

exists between a workstation and a server. 

Pixel 

Plug and Play 

The smallest graphic unit to be displayed on screen. 

The combination of BIOS, operating system, and peripheral 

device components that provides an environment that 

configures itself, thereby avoiding potential hardware 

conflicts for the operating system by polling the peripheral 

devices, assessing their requirements, and determining and 

implementing optimal settings for each device. 

Polled Protocol 

A system for multiplexing with more than one radio 

terminal by systematically querying each unit for traffic. 

Port 

The physical hardware communication port. 


GLOSSARY 


Portrait Mode 

(SNMP) Physically, an access point to a computer, 

multiplexer device, or network. Logically, a pointer to a 

TCP/IP application. 

A device that provides connections for a number of devices, 

such as: keyboard, serial peripheral, radio antenna, power, 

and IrDA printer. 

In terms of the display, it has an orientation such that the 

information displayed on the screen is viewed in a normal 

manner, without rotating the image, resulting in a narrow 

display. 

POST (Power-On Self-Test) 

A set of routines for system diagnostics and configuration 

that is run by the BIOS during system initialization. 

Programmer’s Reference Guide 

The comprehensive repository of information about 

PEN*KEY programming. It is usually included with a 

PEN*KEY Tool Kit. 

Proprietary Systems 

Systems where all the component devices, protocols, and 

standards are from a single vendor, usually with patent, 

trade mark, or copyright protection. 

Protocol 

A formal description of message formats and the rules 

computers must follow to exchange those messages. 

Protocol Stack (SNMP) 

A modular set of functions, one at each layer of the stack, 

that form a network service. Each layer of the stack uses 

the services of the module beneath it. 

Radio Network 

Radio-enabled network devices and communication paths. 

A group of fixed-end devices and wireless stations in which 


GLOSSARY 

each can communicate with at least one other device 

through either a radio or wired link. Secondary LANs are 

part of the radio network; the primary distribution LAN is 

not part of the radio network. 

RAM (Random Access Memory) 

Dynamic memory, sometimes known as main memory or 

core. 

RAM Drive 

RAS 

Redundancy 

An area of random access memory configured to work like a 

disk drive. 

Remote Access Server. 

The ability of a duplicate access point to immediately take 

over the function of another access point that goes offline. 

Repeater (SNMP) An electronic device used to regenerate, at full strength, 

signals which have become too weak. Used with digital 

signals, it ignores extraneous voltages such as noise. 

Reset Button 

RI 

A switch which causes the computer to reboot. 

Ring Indicator. 

RS-232 C (Recommended Standard 232) 

An Electronic Industries Association standard interface 

between data terminal equipment (DTE) and data 

circuit-terminating equipment (DCE) with serial binary 

data interchange. 

RS-422 A (Recommended Standard 422) 

An electrical interface using a 40-pin connector and 

balanced line voltage for long distance capability. 


GLOSSARY 

RTC (Real Time Control) Protocol (ADK) 

A sophisticated multiplexing system using contention rules 

to open communication yielding faster and more efficient 

use of the radio channel. 

RTS (Request To Send or Ready To Send) 

A modem control signal on a standard RS-232-C connector 

that puts the modem in originate mode to start sending 

data. 

RXD 

SanDisk 

Scroll 

Received Data. 

A brand of flash memory card. (See also: ATA Card, Flash 

Card, Spinning Media, or Hardcard) 

To move through text or graphics (up, down, left, or right) 

to see parts of the window not shown onscreen. 

Serial Interface An interface in which the terminal or computer sends single 

bits of information to the other device, one after another. 

Serial Lid 

Set (SNMP) 

SG 

A cap for the 6100 Computer which contains various 

communications capabilities. 

A basic SNMP PDU operation that lets a management 

station tell an agent to change a value that agent stores. A 

way to manipulate management information. 

Signal ground. 

Single Frequency 

If a wireless station is using a single frequency, it operates 

on the selected frequency in a list of frequencies. The 

default is the first frequency in the list. 


SRAM Card 

Stack 

Stylus 

GLOSSARY 

A memory storage PC Card which functions like a floppy 

disk. 

A dynamically shrinking and expanding area of memory in 

which data items are stored in consecutive order and 

removed on a Last In, First Out basis (LIFO). 

A pen-shaped device, used for input on a touch screen by 

tapping or sliding. 

TCOM or Telecom 

Telecommunications. 

Terminal 

Tethered 

Toggle (ADK) 

Touch Screen 

TTY 

TXD 

Circuit terminating device such as a hand-held computer. 

(ADK) Portable elements in the radio data network. 

Provide a wireless portability with two-way interactive data 

communication capabilities. 

A scanning device requiring a cable between the computer 

and the scanner. 

Action of turning an option on or off. 

A display which responds to tactile pressure as input. 

Two-way TTY asynchronous data link protocol. 

Transmit data 

UART (Universal Asynchronous Receiver Transmitter) 

This chip allows a serial port to communicate with other 

computers or networks through the peripherals. Devices 


GLOSSARY 

such as internal serial modems rely on the UART for 

communications. 

UCC (Uniform Code Council) 

The UCC is responsible for many things, one of which is the 

administration of UCS. The UCC is also responsible for 

assigning UPCs to suppliers. 

UCS (Uniform Communications Standard) 

UCS is an EDI Standard that applies specifically to the 

grocery retail industry. 

UPC (Universal Product Code) 

A bar code symbology used throughout the grocery and 

retail industries. 

Upload 

The transmission of data from a mobile computer to a host 

computer. 

WAN (Wide Area Network) 

A network that covers a large geographic area. Contrast 

with LAN. 

Window (ADK) 

Wireless 

An area on your screen in which you view an application or 

data. 

The transmission of data using radio waves. 


INDEX 

" " " " " " " " " " " " " " " " " " " " " " " " " " " " 

B 

Backlight, 1-5 

Backup battery, 2-10 

installing, 2-10 

lithium, 1-6 

Batteries, 1-5 

backup, 1-6 


life, 2-10 

lithium, 1-6 

main, 1-5 

care, 3-1 

cycles, 1-6 


lithium ion, 1-5 

low battery indication, 3-1 

removing, 2-8 

Boot drive statement, 2-11 

C 

Charging main and backup batteries, 

the first time, 2-3 

Charging main battery, 2-4 

in hand-held computer, 2-4 

not in hand-held computer, 

2-4 

multipack charger, 2-4 

single pack charger, 2-4 

Cleaning, 3-2 

case, 3-2 

contact surfaces, 3-2 

display, 3-2 

docking connector, 3-2 

keyboard, 3-2 

Connectors, A-2, A-3 

8-pin docking connector, A-2 

phone jack pin--outs, A-3 

D 

Display options, touch screen, 

1-5 

Drives, 2-11 

E 

Ejector buttons, 2-13 

F 

Port replicator, 1-13 

First time charge, main and 

backup batteries, 2-3 

G 

Gold (shift) key, 1-10 

GSM, 1-16 

SIM card, 1-16 

I 

1/0 key, 1-10 

Installing memory cards, 2-11 

Installing modem cards, 2-14 

Installing PC memory cards, 

2-11 

Integrated scanner pod, 1-12 

K 

Keyboard features 

30-key keypad, 1-4 


Keypad options 



L 

Loading programs, 2-11 

M 

Magnetic card reader, 1-14 

using, 2-16 

Magnetic stripe card reader, 

1-14 

Magnetic stripe reader, using, 

2-16 

Main battery, 1-5, 2-3, 2-8 

care, 3-1 

cycles, 1-6 


lithium ion, 1-5 

low battery indication, 3-1 

removing, 2-8 

Measuring battery pack capacity, 

2-9 

Memory card 


removing, 2-13 

types 

type II, 1-7 

type III, 1-7 

Memory types 

flash ROM, 1-6 

main, 1-6 

MSR 

magnetic stripe reader, 1-14 

using, 2-16 

N 

Normal charging time, main 

battery, 2-3 

O 

Optional integrated scanner 

pod, 1-12 

6110 Hand-Held Computer User’s Guide Index-1

INDEX 

Optional magnetic stripe reader, 

1-14 

Optional serial pod, 1-15 

P 

PC cards, 1-6 

types 

type II, 1-7 

type III, 1-7 

PC memory card 


removing, 2-13 

Product feature descriptions, 1-2 

R 

Radio module, 1-11 

Removing memory cards, 2-13 

Removing PC memory cards, 

2-13 

Repair service, 4-6 

Reset switch, 1-11 

S 

Serial pod, 1-15 

Serial ports, 1-11 

Shift key, 1-10 

SIM, 1-16 

Specifications, 1-17 

Subscriber Identity Module 

(SIM), 1-16 

Suspend and Resume key, 1-10 

Index-2 6110 Hand-Held Computer User’s Guide 

T 

Touch screen display, 1-5 

Troubleshooting chart, 4-2 

Type II card slot, drive C:, 2-11 

U 

Using the card reader, 2-16 

Using the MSR, 2-16 

Using the stripe reader, 2-16 

Utilities program, B-1 

communications menu, B-6 

communications menu options 

ADVANCED UTILITIES, 

B-29 

BEGIN COMM SESSION, 

B-7 

COMM SETTING, B-17 

MODEM PARAMETERS, 

B-23 

NETWORK INTERFACE, 

B-27 

PHONE NUMBER, B-28 

UNIT ID, B-21 

communications menu suboptions 

ACCESSORY CARD, B-20 

AUTO ANSWER, B-27 

BPS RATE, B-26 

DATA FORMAT, B-27 

HANDHELD, B-20 

INTERSERVER, B-20 

MODEM TYPES, B-23 

MODEM/DIRECT, B-19 

NETWORK, B-18 

OTHER EXTERNAL, B-24 

OTHER INTERNAL, B-24 

PROTOCOL, B-26 

REMOTE OPS, B-20 

SET DATE/TIME, B-30 

language selection, B-5 

network parameters 

with NOVELL NETWARE, 

B-23 

with NRINET or TFTP, 

B-22 

title screen, B-4

6110 Hand-Held Computer User's Guide - Intermec

Create successful ePaper yourself

Delete template?

Save as template?