EA Technologies - Managing the PI System in Real Time - OSIsoft
EA Technologies - Managing the PI System in Real Time - OSIsoft
EA Technologies - Managing the PI System in Real Time - OSIsoft
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Who We Are<br />
• Highly-Tra<strong>in</strong>ed <strong>OSIsoft</strong> Tech Support Eng<strong>in</strong>eers<br />
• Depend on our Support Eng<strong>in</strong>eers to supplement many <strong>PI</strong><br />
Adm<strong>in</strong> functions for problem resolution and troubleshoot<strong>in</strong>g<br />
• 1 advanced level of support. 1 degree of separation between<br />
support and development (no outsourc<strong>in</strong>g…you get an <strong>OSIsoft</strong><br />
employee)<br />
• 65+ Support Eng<strong>in</strong>eers located <strong>in</strong> 8 global offices<br />
• Mult-l<strong>in</strong>gual Support Staff<br />
– English, Spanish, Portuguese, French, Mandar<strong>in</strong>, German,<br />
Czech, Slovak, Polish, Russian, Arabic…to name a few<br />
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